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ABC AUTO SALES & SERVICES, 24 HOUR TOWING, CASH FOR CARS
2227 N Dupont Hwy, New Castle, DE 19720, United States
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ABC AUTO SALES & SERVICES, 24 HOUR TOWING, CASH FOR CARS
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Bi
Review №1

Terrible service bought 2007 pt cruiser has computer issue went to see what they could do sales person seemed like he could care less asked if he had a perferd repair shop he had no answer.car is currently at chrysler dealer getting tpms installed 1800 $ luckilyI have a 3 month warranty which will pay less 300 deductible

pe
Review №2

Don’t waste your time.i called to see if they have the car available they said yes. When i showed up they car wasn’t there and they were disrespectful.

Er
Review №3

Drive by dont even look at a car from there. Purchased car and 6 month warranty for teen daughter 12/26/2020. On 1/2/2021 I took car to be looked because felt driving funny. $1500 later needed shocks/structs, front axel, and few other things. Also found out tires were dry rotted, they had sprayed a gloss on the tires so you readily couldnt see. I filed claim with warranty and only got $369 back. I contacted Jeff and he said nothing he could do. I sold car myself. So I still had 3 months left on warranty, which in contract says I get reimbursed for unused warranty time. Call Jeff, knows nothing about it. Contact warranty company do paperwork myself, they send credit to ABC, now 3 weeks later still waiting for money from ABC. Jeff knows nothing, says will contact Mike his boss, Jeff refuses to give me Mikes number. This is $270 refund. He had no problem taking my money, all in cash, to purchase car and warranty. Next step is contacting warranty company again and telling them he wont refund, then trade commission.

Sh
Review №4

Excellent, very down to earth people, and nicely price reliable vehicles....most def buy from them again, def refer them to anyone asks bout a good used car dealer!!!!

Pr
Review №5

Bought a 2004 Honda Pilot. Best used car I have ever had. Jeff was great, the car is fantastic and we couldnt be happier with choosing ABC! Do your OWN research so you can choose the right vehicle for you. It is not the fault of ABC if you purchase a vehicle that is prone to certain issues and that issue arises after your purchase. Read, research *then* buy.

La
Review №6

Jeff was very great with helping my husband and I purchased our car the prices are very reasonable and he was very helpful. If you want a starter vehicle Jeff is the guy to see

Je
Review №7

We had a wonderful experience with buying a truck for my son. Jeff was so nice. No pressure like a typical salesmen, was very informative and made it a very easy transaction along with a 90 day warranty on all major parts. Would totally recommend them. Thank you Jeff for making this special for my son. 😊

So
Review №8

Absolute Crook. Sold me a 93 Camaro for $2500 Knowing that the entire back half of the frame was rusted out. Refused to let us put it on the lift because of it. He knew what he was doing. We went back and he told us that he Disclosed what he had to in order for us to buy it

Ro
Review №9

Very professional, They kept their word with the time frame that they promised me. Delivered my vehicle without issue.

Ja
Review №10

I Brought a 09 Volkswagen Routan from there on 6/8 and by 6/21 it cut off in the middle of me driving, Thank God i was at a stop sign and not on the highway. it will not start back up, the battery is charged and all. I called ABC auto and Jeff the supervisor told me that it was my fault that the car stopped working. And he told me too enjoy driving my lemon. I called 6 different shops to try to get the car fixed with this warranty and not one mechanic will touch the car. I do not recommend anyone to get a car from here. I asked to speak with the owner on numerous occasions and still have not spoke to him

Pa
Review №11

Employees are very nice and respectable. They work with you and have amazing deals. Mr. Jeff was very professional and down to earth. Great personality for conducting business.

Ja
Review №12

Lied about the cars year. ABS in failure as we discovered when we scanned it due to STRONG ABS failure symptoms. He said buy it & report it to ins repair in a few days. Thier free ins doesnt cover it better upgrade and as a known issue i doubt they will cover repair. Car is NOT safe as it is at all and and further NOT inspectable. Dishonest and near criminally inclined.DO NOT BUY HERE UNLESS YOU KNOW WHAT YOUR DOING. He had NO issues trying too sell us this dangerous uninspectable and very costly repairs somewhere in 2000 dollar range to a 17 yo girl we were buying for. Your life and honesty does not matter to him.

Ca
Review №13

Jason was extremely efficient and courteous. My call was answered right away and Jason towed my car in a very short amount of time.I give ABC Towing in New Castle, DE and Jason 5 stars and highly recommend this company.

Ja
Review №14

Matt is Excellent Customer Service! Went way above and beyong for me getting the Title work straightened Out!

Ma
Review №15

Stay away from this place These people are crooks!! The cars are very nice on the outside but they have a lot of problems!! Please have your mechanic check car thoroughly!!

Ca
Review №16

My Cousin Was Told To Enjoy Her Lemon As If That Was Funny! I recommend nobody to go here and if you do, be ready for the disrespect! That “Supervisor” name Jeff should be fired ASAP! SO DO NOT GO HERE AT ALL!!

Li
Review №17

Don’t buy from ABC, went there to buy a car for my 17 year daughter. The car had a bad braking system so happy I didn’t buy a car from them. They didn’t care the car had a bad braking system and selling it to a 17 year old girl. Stay away don’t buy!!!!!

Am
Review №18

I bought My first car with ABC Auto..I love my car! It runs perfect and she treats me good! Friendly service, I would recommend!

Br
Review №19

DO NOT BUY A VEHICLE from abc auto. I purchased a vehicle 6 months ago and still have yet to get my title from them. Found out that they sold me a vehicle with a lien on it. Ive paid them and still have yet to receive anything from them. Im now on my 4th temporary tag and still getting the run around from them. One day I get a call that I can come get the title that still has the lien on it and take it ty tag place in PA and they will give me a check sense I paid them for tags and title and my husband drives 30mins down DE for them to tell me no now I have to wait even longer. Im hiring a lawyer. They are doing some shady stuff at this place. Just go somewhere else

Da
Review №20

So far having a horrible experience. Bought a car that only made it 37 miles the same day before coolant and oil was leaking from the car and being told that it was a sensor. Waiting to see how the situation gets handled and I have no problem reevaluating my review but idk how a sensor can cause so many problems.Update: The problem was more then a sensor. The sales place upgraded my warranty and extended it. It took them about a month to return the car and about 2 temp tags later to mail out the title. A lot of waiting went on but finally things are right and my family loves the car.

Au
Review №21

Reasonable n willing to negotiate. So far great experience

To
Review №22

Good place to buy vehicles if you need it for you was in good shape to condition excellent place

Ev
Review №23

🎤 IF you are looking for a GREAT Used car dealership, youve found it!!! The owner and staff will go out their way to make sure your happy with your purchase! I recently purchased my car from them and I absolutely love it!!! Thank you so much❤️

Ri
Review №24

Great buying experience!Got a good price on an SUV and our salesman, Jeff really knew his stuff. Review may update if the car blows up though.

Ja
Review №25

Do not buy a car from here I repeat do not I had a car April 27 it is now July 29. My odometer read 142 miles when I got a history I said 227 something miles on it i’ve been struggling going back-and-forth since April that was a switch out From the first vehicle they refuse to fix. Bottom line you’re taking people’s money and they’re changing the miles on the dashboard very unprofessional and fraudulent. I pay way too much money, DO NOT GET UR CAR HERE I will only have it for three months they are a fraud and scam! Living proof

Sy
Review №26

BUYERS BEWARE... Cant give them a good rating.... Business is Business. 3 strikes... Within the first 90 days, Water pump and thermostat went. Wasnt covered by the outside warranty plan that they give. Scott went above and beyond to get the water pump fixed... Now the Turbo is gone and fortunately its covered under the 90 day plan... Poor follow up on getting the Car tagged and currently without tags...

st
Review №27

Went up and checked out a car that I was interested in. Waited for the owner to get back to me. 2 weeks later and I got nothing. Sent an email thru the website for more info on the same car and, again, nothing. It would be nice to get a response from SOMEONE, seeing as how I was referred to yall from a family member to come here to begin with.

Ke
Review №28

Had to replace my Kia Sorento transmission since its damaged. I had to change the breaks, shock observers and boot is leaking. Warranty sucks since the max you can use for any damage to the car is 2k, after that you pay full price. Very bad experience, had better experience buying from Facebook.

Ti
Review №29

I found the same vehicle across different sites for different prices. A total of four different prices for the same vehicle, which seems to be common with this dealer. As I was looking over the truck another customer had come in. She was visibly upset that the advertised price was not the price the dealer was asking for. When I told Jeff, the salesman, I had seen the truck advertised for less than he was asking he denied it. This happened twice, and what he forgot was that I had actually talked to HIM prior to coming into the dealership. Shady dealership to say the least.

Ta
Review №30

Brought a car from the owner almost a month ago. Was given a 30 day warranty for things to be fixed, nothing got fixed and now i am in able to drive it and they are constantly saying they will pick it up in the morning and it never happens

Fr
Review №31

The owner was professional and very helpful. The process was smooth and he even fixed one item for a reasonable price. We would buy from him again 😁

Ca
Review №32

Was helped by Scott a couple months ago and withheld my review until everything was finished with. Overall happy with my purchase. There were a few problems with the car, but nothing unreasonable for the price that I paid. Registration, tags, and title were ready by temp tag expiration. My biggest complaint was resolved quickly and fairly satisfactorily.

Po
Review №33

My husband brought a GMC Sierra in June 2020, it is now September 2020 and the truck needs a new transmission, suspensions and brake system. The repair shop said the truck is not safe to drive. The cost to repair the truck is more than the cost of the truck.

Os
Review №34

Very frendly and helpfull. Jeff got my problem solve. I Will recomend to my freinds

An
Review №35

This place is notihng but a rip off and scam! Helped my daughter buy a car last October and paid $5 grand for it and had to sink another $3 grand into it because it kept breaking down. Well now the transmission is shot! We have to buy another car in LESS than one year since her purchase. DO NOT RECOMMEND THIS PLACE. DISGUSTED WITH THESE CROOKS!

Sa
Review №36

The worst they sold me and my fiancé a lemon we were never able to register the car because it could not pass admission and it would have cost a couple of thousand to get it fixed and I could not afford to put out anymore money. They wouldn’t take the car back and refund the money back. They are the worst and very unprofessional

N.
Review №37

Awful!!!! Brought a car from this dealership and it didn’t even last a month!!!!! It didn’t pass inspection, Had to replace the turn signal switch, muffler system, outside light then the transmission went all within a month. We weren’t even told of the issues!!! Though we didn’t pay much for the car (though at least 6 months of driving time would’ve been nice) and it came with very Low miles; considering all the issues it makes me think they are resetting the mileage’s somehow. We didn’t even receive the hard tag before the car transmission went!!!! Told them of the issue and all they did was apologize!!! It’s all about the sale to them. They clean their cars up to make them look presentable and drivable when in fact they are not!!! Save yourself some time, headache and money and go Somewhere else!!!!!!!!! Be warned!!!!!!

Ni
Review №38

Wonderful company.

Ai
Review №39

ABC Auto Sales is a one stop shop that provides all inclusive customer satisfaction!!! I brought a truck from them today and it runs and drives like a dream!! I love it.

Kr
Review №40

I got a trailblazer from him over at his shop on governor printz. Theyre absolutely horrible they even crashed the car while they had it replacing the transmission from one bad one to another, and the owner basically told me f me when they refused to take responsibility for it and he had cameras he just didnt check them, hes the absolute worst!!!

Ju
Review №41

Read all the negative reviews. Youve been warned. I bought a car from Jeff and the transmission went out after 6 months. During that time the battery was replaced & alternator. THEY DONT CARE ONCE YOU PAY!!!

ch
Review №42

Jerry and Keyshia sold me an awesome car! It was a great deal. Even with my bad credit they approved me! If you want to buy a great car go to ABC Auto sales.

Ch
Review №43

Excellent car service and Im happy with my new car

B
Review №44

Bought a car for my wife it looked great from the outside and they said it was nothing wrong with it. But problem after problem, they lie and lie. Keep your money please. BEWARE PLEASE

Je
Review №45

Family member bought a car from this place and they soaked them for four thousand dollars. And two weeks after buying the car the radiator started leaking. And the motor was shot.

Mi
Review №46

Told a car was there, went, you guessed it.... Notta. No apology, no explanations... smh

Th
Review №47

Dont buy no cars from here, they were dirty on the inside and just poor looking vehicles.

De
Review №48

Mannnn where do I start? I got an 06’ DTS from them. The day I came to pick it up I waited at least 2 hours for them to get it “Inspected” (which they didn’t because it isn’t inspected, which I found out today when I went to get my hard tags). So they lied and said they were getting it inspected while somebody was just riding around in the car that was basically already paid for. Been having issues with the car since I got it. I was told majority of their cars have oil leaks (mine does) and they don’t care. Not to mention the high interest rate on the piece of s*** car along with the fact that I’ve been getting it worked on pretty much since day 2. Then they had the nerve to rip the tint off the car I’m guessing for the fake inspection and I had to pay to get the tint glue removed BEFORE I could even get it tinted myself. Then, once I went back over my paperwork. The car I have was like 3k, their was another for like 5/7k but that was the performance one. Why does my paperwork show that this is the 5/7k car when it’s not? They SWITCHED THE PRICE ON MY PAPERWORK. It’s just a lot of fraudulent activity going on here. DO NOT WASTE YOUR TIME OR MONEY!!!

Fa
Review №49

Jason & Jeff provides the best customer service

Co
Review №50

Financing is pricey, but cash deals are solid here.

Jh
Review №51

I asked to test drive one of the SUV’s and he told me that the vehicle had a lot of problems and he didn’t want me to drive it without being a 100 % but not even 4 minutes later he gave the keys to this couple to test drive the vehicle... don’t even waste your time coming here

Me
Review №52

Everyone was nice and helpful. Good running cars at an affordable price.

Bl
Review №53

Worst experience ever, all the cars are terrible.

St
Review №54

Had the best experience at ABC auto

Af
Review №55

7 months and the steering rach has to be replaced! really? and it wasnt that cheap. I trusted the dealer took his words for guarantee, now I am frustrated.

Si
Review №56

Excellent service 🥰

Ka
Review №57

They sold me a car but wasn’t able to get me my title in time to register and be able to drive the vehicle.

C
Review №58

Amazing Service

Re
Review №59

The worst

Jo
Review №60

We arrived and within 10 minutes we were told that we had to wait to catch other people who came toe to us.

Information
48 Photos
60 Comments
3.2 Rating
  • Address:2227 N Dupont Hwy, New Castle, DE 19720, United States
  • Site:http://abcautosales.org/
  • Phone:+1 302-510-6737
Categories
  • Auto repair shop
  • Used car dealer
  • Car detailing service
  • Car service
  • Car wash
  • Oil change service
  • Towing service
  • Used tire shop
  • Wheel store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:10AM–4PM
  • Sunday:Closed
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