My car is at a lot that charges per day and they have not gotten back to me in three days. I’ve called them multiple times and they won’t even pick up anymore. I now have extra storage fees because they refuse to communicate.

Surprise this place was very clean. I wouldnt of guessed it was a junkyard by the lobby area. Staff was also very pleasant and helpful. Would recommend trying here before any other salvage yard first

Worst place to get parts. First rudest people in the world. Bought a starter with a 30 day warranty. Took to my local mechanic to get installed and what do you know doesn’t work at all. So I was charged 100$ for that. Then had to order a new one and pay another 100$ for that to be installed. I then called the junkyard and guy said well nothing we can do. We might give you a small refund if I bring it back to them and then hung up on me three times in a row when I called back to get my refund. Seriously avoid this place at all costs. Also waited in line for about 45 minutes to even get the part and was ignored, I should have left right then and there

Great place good people

Very rude people, came one day at 4 and was told to come before that time. When they close at 4, the man in the front was very short with me and dismissive. So I come back the next day, drive another hour to the location, I arrive before 4. Once again he was very rude and dismissive, acting as if he didn’t want or care for my business. I wait for them to pull the hood that I need for about 15 minutes I’m then waiver over and told that the hood I needed was smashed. Even though I called an hour in advance letting them know I was coming. Very disappointed

Been doing business with this company for many years very helpful crew I highly recommend this place if by chance they dont have what you need in stock the guys are more than willing to go above and beyond to get you that part ( THANK YOU AGAIN) Guys

I called about getting a rim and tire. The guy said come on in. I asked how much? He said $50. When I got there he called a guy and said to bring it to where I was parked. I waited and then the guy asked to be paid. I paid him. Upon closer examination, I noticed that one side of the tire was bald. When I asked to exchange the tire, I was told that he warned me more than twice that they came as a pair. I was never made aware of this.that guy is a liar/thief. They dont guarantee their parts. Very disappointed

Picked up parts from there no issues

I recently purchased a motor from this company in August. The engine was bad and I reached out to this company to rectify the situation. They took 2 to 3 weeks to respond to my email on Ebay. I finally got a response and we agreed to a $100 refund to fix the bad cylinder. Today is Dec.18 2020. I have yet to receive my refund for repairs. I asked Ebay to step in and my refund still as not arrived. TERRIBLE BUSINESS FROM THIS COMPANY. NEVER WILL I RECCOMEND THIS COMPANY.....

I called about batteries. They said they got, but instead of looking the battery up told me to come in. I did and unbeknownst to me they did not have the right battery. Me and my wife ride around looking for a hour and end up breaking down.

I purchased some auto body parts for a vehicle of mine. I was able to search the parts I needed online. I am located about 2 1/2 hours away and they gladly pulled the parts and had them ready and waiting for me. The parts were what you would expect from a salvage yard. Very prompt service and professional staff. I am very happy with my experience here. Thank-you all.

Every time I come I get exactly what I need for great pricing

I bought a engine that has a blown head and they said it was tested try and true, I paid 750. And went over 90 days for it to run and they fell like they not responsible, they will by back for 200 hundred bucks, what a joke my car is still setting not running because of Company bull policies, check thoroughly before you buy and make sure they run the engine for you, they hope you go one hour pass that 90 day window.. yes go to another junk yard,

Good courteous people to work with.

Good place to go to get your parts

🚘🚙Me + a friend went there for a rim for my friends Ford Edge; Steve was very helpful.She purchased one in Philly prior to going here they gave her the wrong size.so she was unable to use it.They were helpful and worked out a Good Deal. I recommend going here!!!! 👍 😆😉😎

They got me up and running Mario is the man

Have every part you may possibly need

Seemed to genuinely care about doing business and or helping me out. Some salvage yards I called either didnt answer at all or didnt even take a moment to check their inventory. Steve Mattucci is the man! When he didnt have what I was looking for in the yard, he went a step above and got me new parts. I got what I needed, when I needed and at a very fair price!

Courteous and helpful. Excellent inventory, backed by a useful Web site. Its a bit hard to find, but its worth the effort.

My 1999 Chevy Venture was towed a week ago. Just wanted to say big THANKS to Skinny (I believe that was tow truck drivers nickname). He was very nice and compassionate person. 5 stars!

Great price and great service for the money. I will return.

Steve did a great job locating the correct matching set of wheels that I was seeking for an 03 car. Would go back for again for additional parts and highly recommend this business.

Really good services

They are great had to buy parts from them twice now. Mario was wonderful both times.

Steve is rude. How can you guys not get in touch with each other tip find out your eta. I understand your running a business but without customers like myself (who never disrespected you.) You would have no business. Im never doing business with you guys again.

They didnt have the part i needed. But they recmmended B&H in Elkton who had it.

Got what I needed, with a warranty and the staff is very knowledgeable.

Had the parts I needed at a very reasonable price .

People were very polite and helpful I got in and got out quickly got what I needed at a reasonable good price thanks Delaware auto salvage

Very helpful, knew what I wanted even though I gave a terrible description. Worked with me to find the best deal. Accommodated me even though I showed up off hours. Will definitely be going there for my automotive parts in the future.

Fantastic! Rims and tires were ready when we pulled up from Baltimore. I was nervous we wouldnt make it in time but 1:55pm (approx) we pulled up🙌🏽

Quick response time, extremely friendly staff and tow driver! Had the parts I needed and got me back on the road ASAP. Highly recommend DAS.

Always bought used parts here since I was a teen. Staff is usually friendly and the prices are decent. Its unfortunate that they lost a lot of inventory some years ago when there was a huge fire in the yard. But if they have it, I recommend trying here first if youre a junk yard parts kinda guy.

Delaware Auto Salvage is the place to go! They have very friendly and helpful workers. Everyone acts confident and knows what they are doing. They have a very clean office unlike other junkyards where you have to look down just to keep your conscience clean. I came for a Nissan quest motor from Lancaster county cause they were the cheapest. After looking at the motor I didnt like it because it was so greasy. I thought it might have an oil leak or something. I asked the gentleman if I could check out another motor on the shelf that was the same. This was was very clean. I asked him if I could have it the same price. But thought I would probably have to talk him into it . Without hesitating he said of course you came all the way down here. I wouldnt make you pay more! I installed it for the customer and it works great. THATS HOW BUSINESSES IS SUPPOSED TO BE DONE. I hope this business will expand to the place where it has everything so I wont have to go to the other junkyads anymore that treat you like dirt and send you out the door.SincerelyAble Boisen ( from Able Repair)

Great service, fast, friendly drivers and counter help.

I called last week about a bumper for my car. I called after hours so I didnt expect anyone to answer, I was just gonna leave a message. Someone did answer but it was so loud in the background I couldnt hear them. I said Im sorry its really loud I cant hear you and the second time they responded I heard their answer and it sounded like they were really annoyed and rude at the fact they had to repeat themselves. It was so loud it sounded like they were sitting in the middle of a bar people screaming and yelling and top of that they got annoyed when I asked them to repeat themselves as if i was the one being inconvenient. The second place I called they were much more friendly and answered everything I needed and gave me everything I needed at a reasonable price! Matter of fact is I much rather have had to leave a message than to talk to a rude man that answered the phone. I am also glad they didnt have the part cause of how old my car is it would have been easier to just get the bumper from this junkyard not knowing if anyone else would have had it and not wanting to go on a wild goose chase looking for the one I needed.

Awsome people to work with everyone needs to do business with these guys!!

Stupid ...they answer the phone and all that comes out of my handset is stupid. All I was looking for was a mirror for my car they told me they only sell the whole door. Like come on! And they dont seem to think there is something wrong with that. Totally unfair why should I have to buy a door for a stupid piece of glass for my mirror ? You just lost any further business from me. I would not feel this way if the person answering the phones actually had some customer service skills and showed some concern for my issue.

No better place for your auto needs, Best Staff you will ever meet, cant beat their prices.

Great service . there is a guy the name Steve Hes very friendly !

Professional people like always...no waiting time, great customer service...they are all great but Steve is the best

Very helpful staff and great prices/products. Very friendly and accomodating

Dissenting info over the phone vs. on the ebay site and just really rude and clipped, hung up before I could say see ya and obviously just didnt want to talk to me. Fine, Ill buy somewhere else.

I waited at Delaware auto salvage for about 30 minutes for a part when they realize that the part was a little bit damaged they end up telling me that they would give me the part for free I work everyday for my money and for someone to do that for me I truly feel blessed real good people working at Delaware auto salvage and I would definitely be a customer anytime I need Auto Parts thats where Im going

Friendly staff . Had what I needed when they said it would be ready

I would have given them no stars if that was an option, the staff is very very unprofessional, disrespectful and rude and cannot follow through on their word to save their life and am surprise that the state of Delaware let them operate. After being promised that my order was going to get shipped the next day I called them two days later as a courtesy to see if my product was shipped to my surprise it wasnt, I was told that maybe they might get to it the following day my product wasnt shipped until that Saturday of that week. My product arrived with broken and missing parts and it looked like it has been in collecting dust sitting in their yard, after speaking and sending pictures to management about my dismay and them confirming their false advertisement decided to give me the run around like they were busy. Please proceed with caution.

Love these guysAlways have what I need

Very nice store found need a part for my truck 02 couldnt find any where these guys very satisfied.

Great place for quality used parts. Service is quick and courteous.

If i could rate this place with zero stars i DEFINITELY would. After explaining to them that my wheel was bent and causing a slow leak in my tire so i wanted to purchase a new wheel only... as my tire was fine. The man who answered the phone says he only had a wheel with a tire. I asked questions about the condition of the wheel and tire and he told me that he would give me a good wheel and tire. When i got there he said yeah so the tire isnt good and the wheel just has a little ding but you should be fine. I bought the wheel and tire and decided to get a second opinion at another shop because i felt as though something was not right. The gentleman at the other shop explained to me that the ding was actually another bend in the wheel and that the new tire is actually worse than the old one. Basically i would end up with another flat. I call das back and at this point you can hear the irritation in my tone as soon as i asked for my money back he became very hostile and hung up on me. I went into the store and no one acknowledged me i wasnt sure who could help me so i asked if i could have my money back and the manager begins to get hostile and argumentative at one point he lunged towards me as if he wanted to hit me. Long story short the service was terrible. DONT WASTE YOUR TIME AND MONEY!

Very friendly, helpful and honest. Great prices.

Tammy and staff were helpful.

Bad place they buy a stolen vehicle that blong to me. I try to buy parts one guy said 70 call 10 minutes after 125 call next day same part 200 this place is scam

Great place, very friendly people.

Great customer service. They go the extra mile to get what you looking for.

Guys were great & solved my issue with great customer service

Terrible

Professional, knowledgeable and very helpful nice people

Rude just plain rude .... I used to use them years ago and they where great .... But within the last couple year the have went south not sure if management changed or if family has took over whatever has happen these new people need to be taught some customer service, respect and how to talk or treat people who are helping keep ur business ru,ming face face conversations are just belittling and phone calls are just plain rude I just dont understand how a very well known company that was so very friendly and helpful could go from professional to just straight unhappy people who portray that they are being bothered by business from some very long customers ...... And so its known I never even let the newer people know I have ever been a customer before wasnt not looking for a break from them .... And I surely did not play into There rudeness I just left it alone and went to another place that was quoted cheaper price ..... Just thought that hopefully a owner or someone that matters there will see and take the time to retrain .... Or speak with the employees....

Good prices. If your looking for a car part this is your place.

Quick service. Always on top of their game.

Call To Ask A Question And The Guy Who Answered Was Very Rude And Disrespectful Rushing Me Off The Phone. Didnt Help AT ALL. HORRIBLE CUSTOMER SERVICE!!!

Its an ok place, didnt have the part I needed though.........

Good people good prices.

Good quality, affordable, good service

Really Good and honest people, ask for Mario.

This place really is not any good since Jose left. People are rude

Im happy perfect 😊

Reasonably priced and quick

Staff pleasant and works with you.

They were very helpful and nice

Parts for all year make and model cars and trucks.

Good people doing their job

Got the part, works dont forget the original place you always used too get your parts at.

Drove far to get exactly what I needed.

Great customer service skills!!!!

Tried charging me the same price for a tank that I would have paid for a brand new one. If your labor costs are so high your used junkyard parts are the same price as a new one, your doing it wrong.

Got everything you need for a car and truck

They picked up the phone and hung up

They have the parts you need even for the hard to get.

Very rude the person that call to be manager cursing in store very unprofessional, ibwill be filling a complain with owner and let him here the way he was talking got it record

Horrible service. Guys are rude. Dont recomend.

Extremely douchey over the phone.

Late delivery and charged me twice than an online portal for used products.

Good service & friendly

Staff was very helpful!

Prompt and courteous service

A lot of stuff to choose from

Huge inventory. Professional services

Great service!

Good people!

Steve is awesome

Rude costumer service

Has what you need

Had what I needed

Cheapest prices around

Very rude

The guys at Delaware Rock !!

Thanks