Was quoted triple the price across the street at New Brighton Ford for water pump replacement and a few other things for my ford fusion and 1 week of them keeping the car. The Garage was able to go above and beyond, they even offered me a coupon for the services and my car was ready within a day! I am so impressed, on top of everything they communicated with me throughout the whole process. THANK YOU!
This is the only place we bring our cars when we need work done. Reasonable rates, clean workers, good hours. But the biggest reason is we TRUST THE MECHANICS.
They have always been very efficient, honest, and very neighborly. My first stop for car service.
Great service! Very honest!
I’ve been here twice, both times for tire leaks. The first time was told there was no issue and that they couldn’t do anything. Ok little strange since it was flat this morning but whatever. Took it to a shop down the road. Found a giant screw in my tire and plugged and was good to go.Second time same thing, was told there wasn’t an issue and that there wasn’t Any air leaking from the tire after I had to fail on me on the highway. With a tire that deflated to the rim in 5 minutes, I’d assume they’d find the issue, but apparently not.Now I haven’t actually had any work done here, but I feel like a place that can’t diagnose two very basic tire problems is a place to take caution with. I’ll give them two stars because the man at the desk was very quick and friendly, the accuracy just wasn’t there. I’d advise you to tread carefully with these guys and get a second opinion.
Took my wife’s CRV in and they were very honest and did great work. It was not like your normal trip to the mechanic where you feel like you have no idea what they are saying or doing.
They were incredibly nice, filled my tires with air and it took about five minutes. Super friendly and they are also local heros! My parents live down the street and the neighbors house caught on fire. The garage employees saved the two dogs inside. :) Definitely recommend!
Today was my first experience with The Garage of New Brighton. I will absolutely be coming back in the future. The staff was extremely friendly and polite and I felt very comfortable during my visit. They helped me find a time to get me in as soon as possible, and the service time itself was much quicker than what Im used to as well. Waiting area is really comfy too, which is great because I usually always stay and wait whenever I get my oil changed. Excellent pricing as well. I would very much recommend coming here.
Yeah its nice and everyone is friendly but I paid 200 to get my tire pressure system fixed a few months ago and I dont think it ever got fixed. oh and I had them check out the car for a long trip and got a dumb face when I asked about the brakes I’m honestly wish I went elsewhere
Mark at the garage are great. I have been going there for years. You can feel comfortable bringing your vehicle there
Love this place, they are upfront and honest. No pressure to fix things that are not *urgent*. The prices are fair, the service is kind. They don’t try to upcharge like many other places do.
These guys are fast and professional. We bring all three of our cars here for everything - even the newest one which is still on warranty. And the coffee and warm cookies help, too.
Very friendly and courteous and all that but not really impressed with their knowledge so I usually have to rely on my own. First thing I went for was a cooling issue. They replaced a cracked hose which was good but they also said the thermostat was fine which I found to be incorrect so I replaced it myself. Now more recently my car has some trouble starting, brought it to them and they couldnt figure it out. I dunno, I guess I would not recommend them.
So I went here because I read a great review about a woman who wasnt charged for a sound when nothing turned up wrong when they could have easily sold her in things. So I brought my just bought 2000 f150 for an oil change and asked to take a look at my loud exhaust leak. They came back and said its prob just a missing bolt and would take care of it and was only charged 10 dollars it was great then then said I need to show u something and brought me under the luft and showed me my frame is almost completely rusted through. It sickened me I just paid 2000$ that I spent all winter breaking my back doing snow removal in my neighborhood to make that, it was every penny I made so now Im a single father with no vehicle and spent every penny i had and now also I had all sorts of work lined up for the spring. Now I have nothing. No way to work no way to get anywhere and no way to make money but I would def suggest these honest guys mechanic shop
Great consistant service. Dont fix what is not broken and always give a good list of options for larger repairs.
They have always done a great job, not pushing unnecessary repairs, and only recommending work that makes sense for my high mileage vehicle. Nice people that are always flexible when I constantly reschedule my oil change.
Super impressed! I was not expecting the service I received. They were really genuine, told me how much it would cost ($20 less than another shop in NB) and had me waiting for only 10 mins. I have to prove my car knowledge at other car shops for them to talk to me normally, or I go to the same guy Ive been going to at the dealership. It so happened that guy wasnt there when I went, I felt like the price was too high for the service my car needed so I shopped around and Im so glad I did! From the get-go, they spoke to me normally, were super casual about the price, time and labor and made it very easy for me to choose them.I highly recommend them to anyone shopping around for any work on their car, get ready to save your hard-earned 💰💰 💰and not get taken advantage of!
Theyve secured my business for a lifetime. Theyre honest, trustworthy, and more than fair. Weve taken two of our vehicles to them over the past five years now and theyve always done right by us — sometimes even given us the benefit of the doubt when an issue was tough for them to troubleshoot and insisted on us taking the car home to drive for a few days to see if the problem persisted before settling up on the payment we owed them.They continue to surprise us with how quick and efficient they are, and often times come far under price what you might pay elsewhere, too. Id highly recommend giving The Garage of New Brighton a shot.
Car battery was dead after work. called them and they said they would still fix it yet tonight. got it jumped and drove over, they had it replaced in under 20 minutes. Only $15 for labor. And a straight up price for the interstate battery. Definitely recommend.
These guys are fast and convenient. They also give sound advice.
Great service. Friendly and knowledgeable staff. They got my business for life!
Great shop. Treat people nice and do a good job. A very trustworthy shop and family oriented.
I really fell in love with these guys! Quality service, friendly staff, welcoming attitude. Highly recommended!
These guys were great!! I walked in without an appointment and they jumped on my tire and had me back on the road in about 15 minutes! Low price and free cookies!
Right on time,super polite and finished quickly
Took my car here and the work was very clean, fast. Top notch service, very friendly and the price are very friendly!
Amazing service and independent locally owned shop. Highly recommend.
Always friendly and quick.
Friendly, honest, knowledgable, and reasonably priced. We have been bringing our cars here since 2001 and have never been disappointed. Would highly recommend!
The Garage of NB has always served us well and I trust them to tell me both what my car NEEDS to have fixed and what is DOESNT NEED to have fixed. Im glad to have them in the neighborhood.
Very friendly, informative, let me know of some things I could do in the future. Just one thing actually. I felt they were honest.
Excellent work, great customer service, competitive prices. Give them a try.
This place will rip you off.My parents paid for car repairs as a Christmas present in 2013. The care was a 1995 Mazda protege. The body of the care was not in very good condition, and it was developing some problems, but I couldnt afford to get it fixed my self. The blue book value for that model in the condition it was in is around $800 (Im being generous).When they called my Mom to confirm that she wanted the repairs they suggested they told her that the cost of the repair to fix just some of the things that were wrong was going to be $2500. They actually wanted her to spend more than that to fix all the problems they said that the car had. When she asked if it was really worth it to fix the car, or should she just get a different used car they told her that its a good model and they think that she should get it fixed. The car fell apart 6 months after the repairs.These people are crooks, dont go there
Recently brought in my car for a laundry list of repairs. They detailed to me everything wrong with the car and started with the basics; will be returning to them in the future for all related repairs as they are courteous and extremely efficient. HIGHLY RECOMMENDED!
They have great customer service and always make sure to fix your vehicle the right way for a fair price. One shop estimated fixing only the tie rod ends on my car to be $500. The Garage did that plus two new tires, rotars and new wiring for a headlight for $630. I highly recommend them.
Ummm... a little tooooooooo pricey!
I have used The Garage for years and still use them even after moving to White Bear Lake. Good service, fair prices and recommendations. Nobody likes to have to get their cars repaired, we just want good recommendations and fair prices when we need it and they deliver.
Had some Tire work done here. They are fast courteous and professional. Very satisfied with their work.
Quick and great work.
Been using them for a number of years now. They have always been upfront and honest about things. My 10+ year old truck had the transmission on it go out on it and it needed a full replacement. the repairwork and parts cost more then the truck was worth... They helped me find a buyer for it for a fair price and was able to get at least some money out of the deal.Im a happy customer.
Pricey but good service on time
Been bringing out cars here for years. Wouldnt trust anyone else. Great local business and excellent customer service. Highly recommend.
Good service and thorough explanation for upcoming work to be done
Good service. Knowledgeable mechanics. Theyll even give you a ride home of needed!
Extremely impressed with the service here. Was in and out within 30minutes. Very clean
Great service all around, friendly staff that provided efficient and reliable assistance :-) will be maintaining my vehicle here from now on!
Excellent team of honest folks getting your car repairs done quickly and for a fair price.
I live in the neighborhood and have used this shop in the past and the service was good and fair. This time, I stop by to get my heater fixed because it stopped working. I was told that the the car will need a new heater blower motor and it will cost me little over $400 to get it fixed. I got couple estimates from other repair shops and they were $100 less, so I went back the 2nd day and asked why their estimate was higher than everyone else and Paul didnt provide a convincing answer. He also charged me $62.00 for checking the car because I decided to take it to another mechanic shop. I am very disappointed at the service and expected to get a fair estimate especially that I live in the neighborhood. Also checking the car didnt take more than 15 minutes and he charged me $62 for that which comes to an average of $248 labor fee per hour. Not very happy and I wouldnt recommend them to anyone or go back.
Very arrogant employees, very condescending. Blame you for mistakes they made.
Got me in same day I called, AND offered me a ride (even through I had my own).
Very knowledgeable and accommodating. Highly recommended.
Top notch service and very courteous.
They always do a great job.
Very expert; reasonable costs; highly professional.
Professional, caring service at a great rate. What more can you ask for?
Great place to have your car worked on
Disrespectful, rude, and unprofessional. Do not recommend.
They let me keep my car which broke down in their parking lot for like a week 👍
Bob and his team are genuine folks. Any mechanic is going to get a bad rep if they tell you what you arent willing to hear or pay for service. Trust this place!
Great service!
Unprofessional and ineffective service.
Great