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Granite Plus
2817 S 171st St, New Berlin, WI 53151, United States
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Granite Plus
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Je
Review №1

I could not have asked for a better experience or higher quality cabinets. Ashley, the designer of my kitchen, did a fantastic job creating my dream kitchen without ever stepping foot in my house. I told her my wants and needs, showed her the layout of my kitchen, and she created a beautiful design. The process was quick and painless. I would highly recommend using them for your kitchen renovation!

Lo
Review №2

My husband and I cannot express how much we enjoyed working with our designer, Kate. She was so helpful and had wonderful suggestions. She even went as far as to drive to Chicago to pick up a missing cabinet that we needed to finish the installation. She came to our home at 8:30 in the evening to make sure we received it on time, who does that!!! From the new cabinets to the countertops that were installed by the greatest installers ever, we love everything.Our kitchen is not totally finished yet, but we are very close.Thank you Granite Plus for our amazing experience.PS: Your pricing was better than what Home Depot or Menards could offer.Lori

Ki
Review №3

Lazarus from Granite plus of New Berlin. He and his team did a awesome Job with my kitchen countertop. The installment was awesome and they were on time and complete a job and timely manner. They will always be my kitchen and bath go to place.

Na
Review №4

There was a miscommunication on their part about the removal of the old island countertop. At first, I was a little unhappy but they came thru and took care of the situation. I was content with the final outcome so I would recommend them because they take pride in their business. Overall I was satisfied.

Da
Review №5

Kate at Granite Plus was absolutely incredible to work with. My husband and I were recommended to Granite Plus by a relative who also had a great experience, and we are so glad we went with them. We underwent a kitchen remodel, and we got both our cabinets and counters from Granite Plus. We absolutely LOVE our new kitchen. Kate was professional, fun, and she is great at what she does. I had many questions, as a kitchen is quite an investment, but she was able to walk my husband and I through everything in a thorough manner. Kate truly, truly cares about her customers. When our cabinets arrived (during the start of COVID where so much was shut down), unfortunately a few arrived pretty damaged. Kate went above and beyond to take care of us and alleviated the worries that my husband and I had. Our kitchen turned out amazing. Ive received so many compliments, and we are happy to share that we went with Granite Plus and we would 100% use them again in the future and will continue to recommend them.

Aa
Review №6

I had a great experience with Granite Plus! This was my first kitchen remodel but with Kate’s guidance, the process was flawless. I was updating a small galley style kitchen but Kate was able to design 3 options to maximize the space for storage, efficiency and looks. As the process moved forward, I contacted her to make tweaks to the design and she was always quick responsive. I also decided to order bathroom cabinets and counter tops (with sinks) as my bathrooms required unique sizes. She was able to quickly add these to the order and the cost and quality of the products were much better than I could’ve gotten with a pre-made vanity from a big box store. She was very informative and explained to me what I should expect for the rest of the process.The crew that delivered the cabinets were also great. They were helpful and patient while I took the time to ensure that I had all of the items that were on my design check list.The counter-top install and measurement crew were friendly and professional. The sinks and counter-tops were installed quickly and looked great!I will be looking to do another remodel this year and I will absolutely be returning to Granite Plus.

Je
Review №7

I’ve worked with Kate Grenz on many projects over the years. Always LOVE the final product! My bathroom remodel during the pandemic was one of the best projects yet! I had a very quick delivery of cabinet and quartz vanity top. She suggested taking the tile to the ceiling in the bathroom and I am so happy I did! Love it all!

Su
Review №8

Many thanks to Kate, Adam and Adam for their help in remodeling our kitchen We are very happy and it looks great. I have recommended Granite Plus to three people...so far.

Br
Review №9

My wife and I are more than pleased! Granite Counter Tops and stock Grey Cabinets were installed earlier than we expected and made the kitchen look brand new. They looked so good, after sending pictures to our son, he replied Those must be the wrong pictures because that doesnt look like the kitchen I grew up in. Kate, our designer, Adam, our Cabinet installer and all of the Counter Top installers were great to work with and went the extra mile. Thank You Granite Plus!

Su
Review №10

My experience with Granite Plus was outstanding. Dominque was such a delight to work with making my experience for my new countertop worry free. She was knowledgeable, pleasant, professional and very personable. The installers were also professional and did and awesome job. To say Im pleased is an understatement.

Va
Review №11

Granite Plus went above and beyond our expectations for this project! They have amazing customer service, that helped us out with every step of the project. Were incredibly happy with the look and quality of the final product!

An
Review №12

From my first phone call I could tell I was in great hands. I was greeted by Kate. A pleasant conversation over the phone and a trip to the showroom Kate had my back as I was under a time crunch and my budget was tight. Kate impressed me beyond words. I truly handed over this projects space and allowed Kate to shine. After all this is what she does! The island drawers are amazing. I had never had a gray kitchen before and was scared but look at these pictures and the end results. I am going to continue to use and recommend her services to all I come in contact with. Fantasy brown granite. You nailed it Kate. Thank you and I am looking forward to the next one.Regards,A. Naumann

Ci
Review №13

Thanks to Granite Plus for the beautiful granite installed in my kitchen. There was a problem with a fissure that was taken care of right away. I have received sooo many compliments on the granite. Great company to do business with!

Rh
Review №14

Granite Plus met and exceeded our expectations. Kate was wonderful to work with and held our hands through the whole process as this was all new for us. There were a few hiccups, but these were quickly addressed and handled to our satisfaction. We are extremely happy with our new kitchen and the quality of the products we purchased. Highly recommended!

St
Review №15

Granite Plus was a pleasure to work with. We ordered Cambria Torquay for our kitchen counters, bathroom vanity and shower curb. Their installation was flawless. Their employees were extremely friendly, responsive by email, and we never felt pressured. My husband met one of the owners, Lazarus, who was extremely kind. They were able to install in a very reasonable time frame and their prices were the best out of three quotes we obtained. We highly recommend Granite Plus.

Cr
Review №16

We had a wonderful experience with granite plus. We loved that we were able to come in and pick out our granite slab in person. We didnt have a contractor and granite plus allows home owners to come in and they do the rest of the work. Joy was a pleasure to work with and responded to all our questions and concerns quickly. Measurement and install went quick and smooth. Our countertops look amazing. They did a great job cutting the slab to fit our imperfect walls. I would highly recommend this place. Very professional

Je
Review №17

They were great to work with, especially Dominique. We love our new counters and would definitely recommend them.

Ly
Review №18

I love my new granite countertops and backsplash, it is just gorgeous. Thank you for all your help and hard work from everyone at Granite Plus, I would highly recommend them!!!:)

Je
Review №19

Dominque was amazing to work with. She was welcoming and kind. She answered all of our questions. She gets 5 stars! The two office ladies however were very rude and annoyed when we walked in. They made several comments how appointments should be make and that they should change the sign to say Appointments Preferred in larger letters. (We knew they were talking about us.) If Dominque didnt swoop in and talk to us and apologize about the office girls we would have walked out.

Mi
Review №20

Great experience from start to finish. Our designer kate created an awesome space for us and helped us pick out materials that were within our budget and looked amazing. The installers were absolutely awesome. They showed up on time, were very professional and polite. 5 stars all around!

Br
Review №21

Granite Plus did a very professional job installing countertops in our house. They provided granite for the island and quartz for the surrounding. They had a wide selection of material in their show room, were pleasant to work with, on time for the installation, and reasonably priced. I have recommended them to my family and will use them again.

Ri
Review №22

Crazy pleased. Ashley was fantastic facilitating and accommodating our vision! No pressure. The crew that templated... totally professional and knowledgable with state of the art equipment. Install crew ... same. But .... what absolutely sealed the deal was when we noticed a concern after install, the owner and crew showed up to address. These guys are the real deal! This business / owner actually gives a damn!! Unfortunatelly rare these days. Highly recommend!!!

Je
Review №23

Rainer came out to fix a scratch in my marble and did an awesome job, very knowledgeable, professional, and friendly.Thanks

Ka
Review №24

Quality job in a fast amount of time

Te
Review №25

The sales women were great! Found the pieces I needed and even pulled them out the back for me (dibs all the guys were gone). Good pricing too

Ma
Review №26

So far good. Ashley was very nice and professional. Great selection of full slaps to view making it easy and convenient.Now well see how install goes.

Ji
Review №27

We love our new countertops and sink and faucet.Dominque helped us pick out the perfect products.There was a bit of a problem because our wall was bowed but the day after I called 2 installers came back and fixed everything. The fact that they responded so quickly shows what a great company they are to work with. They take care of their customers !

D
Review №28

Great experience with Granite Plus. Huge selection at an unbeatable price. All aspects of project were flawless. Lisa did a great job in helping us choose the right materials and kept us informed during the entire process. The measuring and install team (Luis and Jose) were on time, courteous and did a fantastic job. Thank you, Granite Plus team!

Mi
Review №29

My Wife and I decided to upgrade our kitchen countertop from laminate to granite. After several trips to local suppliers, we stopped by Granite Plus in West Allis. Met Kate the salesperson. Kate was very knowledgeable about their products. We decided to meet at the showroom in New Berlin the next day to look at a granite piece. Found a beautiful slab of granite and fell in love with it. Kate, my wife and I decided on a section that would look the best as far as the natural flow of the mineral deposits.Kate then did a layout and we signed a contact. From there things went down hill.Day of install. Installers came and proceeded to remove old top. First thing they did was to rip the old top out without removing screws that hold it down. I asked them to please take care as it was butted up against a tile backsplash. After top was removed, workers tried to fit sink section against wall. Wall still had globs of old caulk remaining which I had to scrape out of the way. Workers then proceeded to set and seam sink section with connecting L section. They sealed granite to cabinet. That’s went they tried to slide range into opening. The opening was too small and the range got stuck. A nickel size piece of the enamel finish on both sides was chipped off. They then tried to rework the seamed together pieces by cutting it with a right angle grinder and diamond blade. One cut, the other held shop vac hose.Silica dust everywhere. Got range to fit. Saw cut edge was crooked and wavy.Workers left, leaving behind cabinets with debris, a house full of dust, and some tools. I called shop to arrange to have this taken care of. CEO and repair man Julio came out two days later.( Still no functioning kitchen). Had to supply them with a plastic enclosure and tape off door openings. CEO said this is a typical repair.Julio attempted to fix and removed most of the waves and uneven edge. After they left and we were cleaning up again, my wife noticed a large stress crack behind the sink cutout. The crack extended through the piece and the polished sink cutout. Sent pictures to Kate. No response. Went to store next day and talked to Matt the VP. Kate was out of town and he said he was aware of the situation. After they missed a scheduled appointment the following week, Matt and Julio arrived. Julio ground down and attempted to polish surface. My wife and I agreed this is not what we paid for. Surface polish was inferior and crack was an eyesore. We told Matt we just wanted the product that we paid for. Matt said he wanted to make us happy and agreed to see if they could make a new piece out of the remaining remnant slab. We met the next day at the shop.We were greeted at the door by Matt and Kate. Then the CEO, Lazarus came in. We then went to look at possible layout on remnant piece. This is when the CEO told us he was doing us a favor by replacing that section at no additional cost. I told him “we did not pay for a poorly installed cracked piece of granite”. After some discussion, we where told by Matt the VP that they would replace the piece if we signed a No Negative Review Agreement. In return they would install the piece and give us a some kind of extended warranty. Matt came over to our house a few days later with a different agreement, a Non Disclosure Agreement. This included clauses for damages and/or equitable relief in their favor, if we would not disclose information for an indefinite period of time.We declined. Now we have a poorly installed cracked, not polished countertop.Just a note for those of you who are considering Granite Plus. In the contract it states they do all work in accordance of guidelines set forth by The Marble Institute of America. This now is the Natural Stone Institute. (NSI). The NSI are only guidelines. It is only voluntary for a stone contractor to follow these guidelines. The NSI doesn’t have any enforcement power. This means a contractor can say they follow them, but they do not have to abide by them. So that section in the contract make sure you have them sign and date that they WILL follow guidelines.

Ca
Review №30

This was our first kitchen remodel. Kate Grenz created a design that is much more efficient and we have much more space. After our first meeting with Kate we knew we were in great hands. We had the cabinets installed by Adam. He did a fantastic job. We also ordered quartz countertops which were measured by Adam and installed by Joses crew. They all did a fantastic job. Thank you we love our new kitchen.

Al
Review №31

Beautiful showroom! Staff is very friendly and knowledgeable. Would recommend to anyone!

Li
Review №32

Granite Plus has the best selection & best prices! We recently used them for a complete remodel of our kitchen and bathroom and I loved the customer experience I received from beginning to end!! I was not only impressed by the variety of stones they offered but the extensive expertise their sales representative had. She assisted us in the selection and really listened to our needs to create our vision for our beautiful kitchen & bathroom. I definitely recommend them if you are looking for high quality, excellent expertise and fantastic pricing!

Jo
Review №33

I remodeled my bath with help from Granite Plus and Dominque! I got a beautiful vanity top. The prices were great. The service was quick, responsive, and quality of the work was over expectations!Dominque took the time to be throughout and informative through the whole process! I recommend Granite Plus for all my countertop and cabinetry needs. Thanks Granite Plus!

Ab
Review №34

Granite Plus truly one of the best experiences Ive ever had with customer service and quality countertops. I was so impressed by how friendly and knowledgeable everyone was about the granite and quartz they offered. Ive been looking to purchase countertops for a while looking at homedepot and other places and the area and they were so expensive as well as cheap quality. one of my friends told me about Granite Plus and Im so glad they did 10/10 love there work!

Za
Review №35

As a Real Estate broker... referring Granite Plus to all my clients is the one thing I don’t worry about!!! I’ve never heard a single complaint, and when I personally utilized their services, I didn’t have one either! Integrity... great service... great products... 10 out of 5 Stars!

Di
Review №36

Granite Plus is a great company to work with. I have used them for several years for my clients and they never disappoint. They take the time to understand each client and their needs, they also have great prices. Their teams are very knowledgeable and they wont sell you something you will not be happy with. Not only have I recommended them to clients but I have used them as well in my home and several office locations. They have a great selection and carry stones you wont see in many places, they also make suggestions for pieces you would not think off. They definitely stand out from other companies.

Ca
Review №37

I love my new Quartz countertops!! They make my whole kitchen sparkle. My experience working with Granite Plus exceeded all expectations. This purchase was a big deal to me and I was nervous walking in the store the first time. Dominique greeted me, I could tell she had a big smile on her face, under her mask. She began by asking me questions about what I was looking for in a dream kitchen? I brought my backsplash tile and we looked at several quartz colors and patterns. Dominique wanted me to look at her personal favorite and it was the perfect match to my Tile! It was so much fun, as we celebrated together my excitement. Dominique took a vested interest in my kitchen project and walked me through the next steps in the countertop ordering process. I felt confident, as I felt the store, that I found the perfect countertop, at a price that met my budget. Adam came to my home to take the measurements and it was amazing to watch. He brought precision laser equipment, ensuring a perfect custom fit! The countertops arrived and Dominique met with me to review them. Within a few weeks, I received a call to schedule my installation. Three installers arrived and meticulously removed my old countertops. They did not damage my walls and there was little mess to speak of. The install was smooth and the countertops fit perfectly, thanks to Adams expertise. From the sales process through installation, every Granite Plus team member was friendly and committed to my total satisfaction. They get my full recommendation!

mi
Review №38

Lisa could not have been more helpful making selections. She offered alternatives that saved money and were beautiful. The installation crew installed them yesterday and did a fabulous job. There were some modifications that needed to be made and they look great! Ive remodeled several properties and Granite Plus has done a great job every time. Thank you!

Ni
Review №39

Just went into Granite Plus’s New Berlin location for a scheduled consultation. I was really looking forward to the meeting because I’m on a time crunch to get a new kitchen.When we walked in, I was surprised to see that not one person was wearing a mask (3 employees & 2 customers) and it did not appear that social distancing was being enforced. They have signs everywhere that say “if you’re not wearing a mask we will assume you have a medical condition” but when I said I prefer to be in a business that’s following the mask mandate the 2 employees stated they could put masks on if we want them to (so they’re openly admitting to not complying with the law). Anyways, I prefer not to do business with a company that cannot follow very SIMPLE practices to prevent the spread of COVID-19. They took the time to print all the exception signs out. Why not put a mask on and have big bottles of hand sanitizer accessible??? Makes no sense to me. Anyways, we ended up leaving without conducting our appointment. There are plenty of other businesses that I can go that take the law and safety of their customers and employees seriously.

Re
Review №40

Great experience from beginning to end!! Lisa and her design staff were awesome to work with. They have a great selection and we are super happy with the end result in both of our bathrooms. We chose a marble for one and a quartz for the other bathroom. We highly recommend and will be back when we do our next project!

Ma
Review №41

Great service from sales to fabrication and installation. The whole process was easy and painless. I’m very happy I went with Granite Plus, I highly recommend them. My kitchen has never looked better 😁

Do
Review №42

Our custom island and counter tops turned out very nice. Adam, the design tech who did the measuring was very helpful and designed our custom island brilliantly and fun work with. We cannot give the five stars to this company because we found the whole sales and invoice process terrifying at times. To start the project off, my drawings of the custom island were misinterpreted by one of the sales staff and slabs were ordered that would not work. I should point out that two other companies did not have this issue. They immediately slapped a 25% restocking fee on us. With a 8,000 order, that was rather scary. After many nervous days and nights, they reduced it but still charged us a significant amount of money. Shame on them. Another reoccurring problem was invoices that were not itemized. The sales staff is obviously overworked we feel cause request to itemize were difficult to obtain. On one occasion the balance was Incorrect and changes were after more emails were drafted. However, after a couple of back and forth emails they did give us an itemized bill. We were asked to sign off on invoices that contained drawings that did not match the drawings that the designer (Adam) came up with. When questioned about it, they explained it was a software issue and trust me was implied. This was especially terrifying given the earlier miscues and GP holding $6,000.00 of our money! At one point, things broke down a bit and the salesperson wanted to cut ties and just toss us aside! Wowzers! In the end, the project got completed and turned out nice hence the 4 star rating.

Br
Review №43

I was fortunate enough to learn about Granite Plus through a friend. I cannot say enough about their customer service, attention to detail and knowledge. They spent several days going over my needs and not once did get frustrated with me. I just wanted to make sure that I was happy with the my selections.  My kitchen looks amazing, just like a magazine, my counters and back-splash really compliment my cabinets, and they are currently working on my dining room table to match my kitchen, i cant wait to see how everything is going to look. I also updated all the vanity tops in my bathrooms as well as the stone around my family room fireplace. I highly recommend this company, they also have great prices. I will post pictures soon.

ji
Review №44

I was looking to have a counter top done in my kitchen. I meet with Lisa at Granite Plus and she was very informative and really knows her stuff. I ended up doing a quartz counter top with her and am in love with it. I highly recommend to anyone looking for a counter top to check these guys out.

Ce
Review №45

We just finished our kitchen remodel and they were so easy to work with. Excellent customer service and made sure we were pleased with the results! Definitely recommend!

Ry
Review №46

Excellent company with the highest integrity. Start to finish they are the best in the business. Better prices, better communication and the best customer service! The owner Laz is an awesome person and takes pride in being the best in the industry. Highly recommend Granite Plus!

Mi
Review №47

Wonderful customer service and I am incredibly happy with the end product. There was a slight issue in the middle of the process but the team worked hard to ensure everything was done in a high-quality, timely way. They were very patient, even with all of the time I spent in their showroom deciding which counter to have installed. I would definitely work with them on my next project.

As
Review №48

Overall great to work with and have extremely exceeded my expectations. It took a total of 3 weeks from the start of looking at stone for our kitchen counters, to getting the measurements to the install. One week from measurements to install of our new counters which was amazing!We also paid extra for the 15 year sealer on our countertops which you have to wait 48 hrs before you can touch them, I noticed a few small chips in part of the counter which I felt when wiping them off. Contacted granite plus and they came out and fixed the areas without an extra charge.Great service, amazing stone choices, and fast install. I’d highly recommend if you’re looking for quality and reasonable pricing.

Ry
Review №49

When I was reading the other great reviews, I wanted to select like and agree! Granite Plus in New Berlin has amazing prices. The quality and selection of products and options were second to none. The installation was effortless and final result is amazing. We cant wait to have Granite Plus do more for our home!

gl
Review №50

Kate did a great job helping us pick out two bathroom countertops.She helped to narrow down the many styles to something that worked perfect for our space. Lazarus and Rainer were polite and professional when installing our new countertops. Will definitely use them when picking our kitchen countertops.Hansen’s in Whitewater, WI

Ni
Review №51

This place is your go to for your next kitchen and bathroom model. Their knowledge is by far the most superior in the industry. We have used this company for many of our home renovations and it is true what they say, the kitchen sells the house, especially when you work with Granite Plus!:)

Se
Review №52

Best stone shop EVER.... Lazarus the owner is awesome. We came in with a short, hard deadline and he went out of the way to help us out and make it happen. All the staff is knowledgeable and friendly. Julie and Joy were great as well. Highly recommend this place.

Ki
Review №53

We found a quarts that we loved at Home Depot from Silestone. To our surprise, Granite Plus had a better price on it and we got to buy local! Go see Kate at their showroom on Hwy 100!

Bu
Review №54

I needed a shelf made out of granite. Granite Plus advertised they fabricate remnants so I visited their showroom and Kathy helped me selecting a piece. I was very impressed because I ordered the self on a Monday and it was available for pick up on Friday. This allowed me to complete my project over the weekend.

Jo
Review №55

We hired Granite Plus to do a fireplace surround for our new fireplace. They were able to turn our project around in less than one month when other granite suppliers were quoting 10-12 week turn arounds. We were amazed at the selection available and the service we received. Joy and Julie in the showroom were so helpful. The installer did an amazing job. We highly recommend them to anyone.

D
Review №56

Best place for granite hands down! Our granite tops and wall are absolutely stunning. This was such an easy and enjoyable experience from start to finish. I can’t ever imagine going anywhere else for granite. Their craftsmen are highly skilled and created masterpieces. The designers made our ideas a reality. This is a business that will work with you....the result is beautiful and affordable granite. I love this place!!!! Highly recommend!

Ro
Review №57

Julie was great to work with. We were very happy with the price/pattern/color selected for our kitchen remodel. The field crew managed a difficult install against an irregular log wall. Nice work Granite Plus!

Me
Review №58

We renovated our basement to include a bathroom and wet bar. The owners were amazing to work with, explaining everything and even helping us choose colors that would match the decor. Prices were great and the small issues we noticed were fixed quickly and for free! We will definitely be using them for our upstairs bathroom renovation this year and our kitchen renovation soon!

Ju
Review №59

From front desk reception, sales, showroom, delivery, install....ALL was top notch. What a great team! Quartz countertops installed with perfection, looks fantastic, couldn’t be more pleased, THANKS Granite Plus!

Fe
Review №60

I think granite plus is a great and amazing company. The work they do is astonishing. You won’t be disappointed!!!!

Ma
Review №61

We are very happy and surprised with the selection, and service with Granite Plus. Their installers were prompt, and did a fabulous job with my wife’s dream kitchen. I would recommend Granite Plus for anyone in need of counters and cabinetry.

To
Review №62

My wife and I looked around extensively when we were looking to upgrade our kitchen countertops and am so happy that we did our homework and went with Granite Plus. They are awesome! Lisa was extremely easy to work with and the owner, Laz, even paid a visit to our place on his way home to ensure that everything was up to our satisfaction. When youre looking to do such a major renovation to your home, dont settle for a company that is new to this sort of work. Its obvious that theyve been in the game for a long time. Very satisfied!!!!!

Be
Review №63

As a contractor I was blessed to find this place. Not only do they offer a great deal of variety but the service is customer friendly! They will go above and beyond to make sure the install is beautiful and second to none. If you get a chance to visit the show room, please do so.

Ál
Review №64

Great customer service and price. The project met all my expectations. I highly recommend this place.

Ro
Review №65

I was very happy with the service that I received at granite plus. When a problem occurred, Frank bent over backwards to quickly rectify the problem and make it right...

Do
Review №66

Cant believe how beautiful our kitchen is. Kate from granite plus was with us the entire way. Picked out slate cabinets, backsplash from floor and decor. Had Mike Hardy from Hardy Improvements do all the work.He does outstanding work on anything he touches, added lighting. New Blanko stone sink and faucet. Highly recommend Granite Plus and her associates. Completed month time. BRAVO.ok n

Ty
Review №67

My husband and I are so blessed to have found this place. We were in between a rock and an a hard place but Lazarus saved the holiday for us! I highly recommend them for your stone needs. Thank you again Granite Plus.

To
Review №68

Thanks to Granite Plus my kitchen looks beautiful. I cant wait to start working on our bathroom remodeling after seeing how wonderfully the stone Lannete helped us select, turned out. We cant wait to see what she has in mind for the rest of the place! AAA service all around will be back guarantee

No
Review №69

Walked in on a Saturday after a terrible experience down the road an HOBOS. Granite plus took excellent care of us! From helping pick out a slab, exploring our options with remnants we truly felt like they wanted us to get our best value and find something we loved.They came out to measure quickly and we got installation on the books, mind you this was in the middle of holiday season, I was very impressed. I was able to ship my faucet etc. directly to them so they could cut the counter-top accordingly. This is our first home and our counter job was definitely on the smaller size thanks to Julie, Lanette and Laz for the amazing job!

Je
Review №70

We are so happy with the services from Granite Plus. They were fast, friendly and professional. They have so many options at a great price!! I highly recommend them to anyone looking for granite or stone work.

za
Review №71

Great experience! From start to finish they answered every question and did an amazing job. All counter tops look great.Would definitely recommend Granite Plus!

Ne
Review №72

They did a good job and easy to work with. Very happy with the results 👍Installers were very professional

Ba
Review №73

Helpful and professional. We walked in and Julie greeted us and without hesitation helped us pick out my countertop. She showed us around and answered all our questions. I picked out a gorgeous granite slab. And a week later when I needed a little assurance that the backsplash I chose would work Julie invited me back to work with me. ( before store hours so I wouldnt miss work) so far Im very impressed!

Li
Review №74

Very nice people and great quality work! Thank you! Will work with again!

Ji
Review №75

Although we ultimately purchased our granite elsewhere, we had a very positive experience at Granite Plus. Joy answered all of my questions extremely quickly via phone and email and provided us with multiple quotes, photos of granite from another location, etc. Prices are comparable to other granite providers but they will match written offers. I wish the granite on display was a bit easier to view, but they do have a nice selection to choose from.

El
Review №76

Julie was excellent she helped us pick out the perfect Stone for our kitchen and that matched all of our Decor. From the moment we walked in to the point that our countertops were installed the experience was so pleasant we are so glad we bought from Granite Plus! Thank you again Julie and Staff we are so grateful.Luis

Ry
Review №77

I contacted Granite Plus when I remodeled my boat to see if they could cut and install a very difficult countertop in my galley and salon. Since everything in a boat is custom due to curves of the hull and my handmade cabinets, I needed a company that I felt confident could pull it off. Im in construction so I know what it takes. They definitely came through. Adam, who does there measures used a laser system to ensure the curves and dimensions were right on and after it was cut, they went in perfect. I would definitely recomend Granite Plus to any of my friends and will use them from now on for my companys countertop needs.

Am
Review №78

My experience with Granite Plus was very disappointing. They mis-quoted, measured incorrectly and did not adhere to their self-imposed schedule on four separate occasions. The office staff offered little explanation for the frequent miscommunication. Their workmanship, while professional during installation, was mediocre. Their inaccuracies resulted in multiple installations as well as on site fabrication to rectify issues. While the island counter top looks great, the back splash is slightly uneven, had a small chip on the corner and was not properly sealed. They did send someone to rectify the chip and the seal, but again, changed the scheduled time without any notification.

Jo
Review №79

I was very impressed with Granite Plus, I cant say I was the easiest to work with as a customer, so thank you Lanette for all your help and being so patient with me and my wife in those two weeks we drove you craze lol. Our stone looks amazing and the guys that did the install were just great! from start to finish you guys did a excellent job!!! Price and Amazing service for sure, I would HIGHLY go with Granite Plus if you are looking for countertops.Jose

Ga
Review №80

They helped me choose the best granite for my project. Great quality and amazing customer service!

Ch
Review №81

Highly recommend Granite Plus for your countertop projects. Large selection of products, competitive prices, and knowledgeable and great staff. We couldn’t be happier with our countertops and experience with Granite Plus. Every aspect of the process was great from the selection, design, measurements and install.

Ec
Review №82

The Granite Plus crew was fantastic! Everyone from the design team, install coordinators, and install crew were professional, extremely helpful, and facilitated a flawless process! I would highly recommend them for a home project!

br
Review №83

Install guys were great. Best prices in the area hands down. Dont even bother with hobo or menards, Granite Plus beat their prices by over $10 sq ft.

Er
Review №84

Great selection, excellent service. Install went smooth and couldnt be happier. Highly reccomend Granite Plus.

Ra
Review №85

The sales people were very informative and willing to work with you it showed you the different line of products and I believe their prices are very fair

Em
Review №86

I dont write a lot of reviews, but I feel as though I needed to on Granite Plus. Great prices, fast service, professional install. A+++

St
Review №87

We were very pleased with the service, the people we encountered, and the results in our kitchen, all at a reasonable cost. We definitely recommend Granite Plus!

St
Review №88

Granite Plus did incredible work for our basement build out. They did an amazing job with a two tiered kitchenette bar sink with matching window sills and a banister top out of Labradorite. The lower top where a free standing black bowl was going to sit on top was mis-measured not taking into account the thickness of the material. BIG problem and my fault. Granite Plus cut a perfect hole around the handmade bowl so that it could drop through the top and be set on cleats inside the cabinet. They did an AMAZING job. The installer was out going to town on a sill in the driveway, I thought no way is that going to look good. Then they brought it in and slapped it down, it was a perfect fit and looks like it was poured in place. They also put three pieces cut horizontally of quartzite that looks like Van Gogh’s Starry Night across the bathroom wall behind a free standing bath tub. The installers patiently worked to get the three 600 pound pieces down the stairs and installed. AND we put a saltwater fish tank down there. When we found out fifteen gallons of water needs to be changed out of that every week I decided to put a utility sink in the basement work area. With the fish tank cleaning people coming I was hopeful to just get a piece from Granite Plus and slap it down and call it a day, no one would see it anyway. Lanette refused to not do it right and because I needed it they did it in just a few days. Their pricing seems broken because they are so much less expensive and they take care of all details. The installers are basically magic, the sales ladies are wonderful, the owners are the kind of people you want to do business with. Highest recommendation. This is a GREAT company.

Jo
Review №89

Super friendly and helpful.

Mi
Review №90

Total scam they charge more for remnants than most places charge for new slabs!

Information
100 Photos
90 Comments
4.8 Rating
  • Address:2817 S 171st St, New Berlin, WI 53151, United States
  • Site:https://graniteplususa.com/
  • Phone:+1 262-641-7587
Categories
  • Cabinet store
  • Bathroom remodeler
  • Countertop store
  • Granite supplier
  • Kitchen remodeler
  • Marble contractor
  • Natural stone supplier
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:9AM–4PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
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