I cant even begin to explain how impressed I am with the level of customer service that Edson has provided to me while fixing a failed steering issue on my boat.Everyone Ive dealt with at Edson has been knowledge and fantastic to deal with, but Will in particular was incredibly helpful in helping me, a novice in fixing broken boat steering systems, to determine the root cause and exactly what I needed to complete the project. A lot of companies can learn a lot from Edson about making their customers happy and, thus, loyal.Thank you Edson and Will!

My Edson steering quadrant (90s boat) had a seized thu-bolt. It eventually had to be cut off. I couldnt find the same size stainless steel at a hardware store, so I called Edson. Not only they got me one at free of charge, but also shipped it within a few days. Fantastic service and company. Im highly satisfied. Keep it up Edson, I will be back for more products!

12 years ago I replaced the steering in my cabo rico 38 and Edsons team walked me through the entire procedure. The guy insisted I put his contact number in my phone....I was really amazed by their customer service. The product I expected to be great, and it was, but so was the help. Well, its over a decade later and I call up to ask questions about servicing the steering for my block island 40 yawl. The gentleman spoke with me for over half an hour to determine what type of system I had and what I needed. He then gave me his cell and told me to send photos to be sure...it turns out, this was Mr. Keene the boss, answering the calls himself and helping his customers. He called back and spoke with me for 40 minutes just now to go over the order and give me installation hints and advice. I mean, what kind of business offers this type of customer service to the little guy with relatively small purchases? consistently over more than a decade! Wish all companies worked like this.

Products of very high quality and a I had an incredible customer service experience. The owner answered the phone and shipped out the parts I needed ASAP totally free! What a remarkable company! THANKS!

Excellent customer service. Well made products that have been carefully designed. I had an outboard bracket that was damaged by hurricane Maria while the boat was on the hard in Puerto Rico. Even though the bracket was four years old and I was willing to pay for the damaged part, Edson replaced the part and all I paid was shipping. I can’t say enough about the excellent phone support I received. Highly recommended!

Great service, great pumps. Quick turnaround on both sales side and the other day I found out also service side. Thanks guys

I needed a replacement knob on 15+ year old Edson steering wheel that had long ago been discontinued. These folks spent a few hours searching through their old stock to find one for me and delivered it promptly. That level of service is rare. Thanks guys!

I have been dealing with Edson Marine for several years now, both for little stuff and whole assemblies. The folks on the phone from the first contact through the sales process is efficient and professional. These guys know their stuff, and take the time to make sure the order is right by asking me the proper questions. i cant recommend Edson Marine strong enough. I wish there were six stars!Rob Lawnsby of Narragansett Sailing

Very prompt service for old pumps. I had a 1980s bulkhead mounted pump, and the gasket that keeps the deep blue sea out of the boat was cracked. They not only had the part, but put it on the website for online ordering!

I went on their website to order a replacement part for my steering knob (thats probably 16 years old) and could not find it. I decided to call them thinking they would probably be closed at 4:45 on a Friday.Right away someone picks up on the first ring, transfers me to customer service, the rep helps me dial into the part name, makes small talk, makes me laugh, takes down my boat make and model, my address and tells me it’s on the way to me all in under a 3 minute phone call.... oh and all at no cost!!I will never go anywhere else to buy a product Edson Marine carry’s.

Unbelievable customer service!! Thanks for helping with the snap rings!! Weve had Edson pedestals on our last 4 sailboats.