My husband and I are extremely satisfied with the service we received from Worleybeds Factory. The staff was very friendly and accommodating. They have a great selection of quality bedding and furniture. We love our new comfortable bed. We highly recommend them.
Stand up family run company. Would highly recommend. They went above and beyond to help a mama out! Got a great custom mattress for my son at a reasonable cost and could never thank them enough!
We have purchased a number of mattresses from Whorley, including two custom made mattresses for bunk beds. All of the products have been great, but what also sets Whorley aside has been the service. I have always found them to be friendly, informative, and service-oriented, but this summer, Whorley set a new level of service for us. My 7-month pregnant daughter-in-law could not sleep on the old mattress we had. I called the store in New Bedford and spoke to Martha who explained what was in stock for immediate delivery. She spent a good bit of time providing details, offering advice and also looked up our past purchases so I could consider what we had purchased before. Within minutes, I called her back and ordered our choice, asking, of course, how soon it could be delivered. She said two days later. However, she knew her drivers had afternoon deliveries near us and arranged for them to come back to the warehouse, pick up our purchase, and deliver it that very afternoon, and then called me back to tell me. So four hours after we began our urgent efforts to purchase a mattress, it was in place in our home! Our daughter-in-law was pretty surprised when she returned from the beach! Also, the two men delivering the mattress were incredibly helpful and nice to work with. One of them told us proudly that he may even have been one of those who manufactured this mattress.Thank you Whorley, and Martha, and everyone at Whorley for being a locally-based business with a fine product and superb service!
I have been suffering with back pain for years-I am a retired nurse which explains the wear & tear! Patrick took the time to discuss my needs & share his years of knowledge so that I could make an informed decision. My prior mattress was not bought there & was only 6 years old but I really felt it was a good part of my problem. I just called them to commend them on their product & service. It took 3 nights & then it was like a miracle-I woke up with no back pain!! Thank you. I am a big proponent of supporting local businesses, especially now & Worley Beds did not let me down❣️
The best in the business, Ive been shopping there since 1999 and if it wasnt for my health I wouldnt have to buy a adjustable bed because my original bed is still like the day I bought it 22 years ago .
Worley bedding had the most patient, compassionate and knowledgeable people around .Derek was especially helpful and kind . Patrick was also helpful and willing to share the family story.I have another item on order and will definitely be coming back for future needs .Hands down the best with quality produce andReasonable prices.Lisa
The owners are always available and extremely helpful. We always end up buying our bedding products here. Quality, value and a local business.
Best prices and to think that you can custom order your height of the mattress. Built just for you.
Great ServiceFrom Derick and the two men that delivered our mattresses.Thank You
I have gotten mattress from Worley over the year very satisfy
Very cordial sales person and very very informative. So glad that i bought a mattress set from Worleybeds Factory! He was so patient with my asking him so many many questions! He answered every single one! Very satisfied with my experience there.
We purchased mattress for our cottage from Patrick. We explained all our needs to him. He recommended the right beds for us! Patrick also took the time to round out the corners of the mattress so they would be a perfect fit in the cottage bunk space! The customer service, the delivery, removal, and quality were fantastic. The drivers who delivered are products took care and time to make sure everything fit as required. Thank you Worleybeds for all your help.
Go here, before going elsewhere! No hassles, no up selling bs, just great service and great products. We will be going back here when we need more bedroom furniture.
Excellent service, price and delivery!
This place is the best. Fair prices, very high quality mattresses, and the service is second to none!
Great service from Patrick. Hes was very knowledgable and very chill . No high pressure tactics or greasy dealing style. got a great price for a king size box spring and stand. Had enough left over for some new pillows. Delivery was prompt also. All good things from this place
Just needed a drain kit for waterbed, the woman was fantastic.
Quick attention, very informational, great stuff, some good deals
Purchased another mattress from Patrick today. This is the only place that I will go to buy a mattress. I have always been exceptionally pleased with their service, their knowledge of the products & the quality of the products.I also purchased a futon years ago and it still looks great after years of use.Thank you Patrick & Martha!
Good selection, make their own mattresses been in business over 50 years. excellant service, no pressure.
They were absolute bros.... quick and easy process
Patrick went above and beyond to give us information on the multiple mattresses we were trying, while giving us adequate time to test the mattresses. He was knowledgable and proud of the exemplary customer service the company provides. When we called with an adjustment to be made to our mattress (for preferential reasons, not a mattress quality problem), Patrick was quick to respond, troubleshooting multiple solutions to find what would work best. I wouldn’t hesitate to return to this family-run business for a high quality mattress at a fraction of the cost.
Impeccable service!!! I was looking for a mattress for my sons room and felt so welcome at Worleys! Great quality and service across the board ♥️♥️♥️. If you go, please ask for Patrick... He is very knowledgeable! PS. They offer removal of your old mattress for less than itll cost to bring it to the dump.
You need a bed dont go anywhere else these people are great to help you they will see what you need to your body and they are great for helping setting it up very fantastic staff and service people I strongly recommend them I give five star plus if I could and my name is Glen aknown as [email protected]
The only place to go for a mattress.They will customize any mattress for you and at the best price around. Delivery is free and quick and courteous. Will not go anywhere else.
Great family owned store. Super helpful with no pressure. Delivery was on point and on time.
We were looking for an adjustable bed. We bought one from craftmatic however living in a two-story tenement house they were not able to deliver the bed up the stairs. We went into Worley beds and was immediately greeted by Derek. He started out by showing us the mattresses. my wife who has medical conditions could not find a mattress that she was able to get comfortable in. At that point the owner mind you I said the owner whos always in that store which is a big plus for me came out. Derek explain to him the issue that we were having he immediately came up with an idea to custom make the mattress and what would be soft enough for my wife. We bought the bed and now that is delivered my wife says that the custom mattress that they have made is better than the $4,000 mattress that that she tried out. Derek and Patrick did whatever they could to help us out they were very professional the delivery people will probably some of the most polite people I have ever met in my life. Telling them about the issue that I have with craftmatic they came up with an idea to disassemble the foundation of an adjustable bed and reassemble it up here into my apartment I dont think I would have ever found another company that would be willing to do that. We was so impressed with that service that not only did we buy the bed we bought a headboard, mattress protectors, pillows, and pillow protectors. We actually brought up buying the pillows to them that is how they do not have high pressure sales but let me tell you this I cant believe the difference in sleep a pillow will make. I will say that anytime either myself or anyone in my family or friends need to bed that will be the first place I recommend to them.
Amazing staff no pressure great mattresses one of the easiest experiences Ive had
I found the salesman was very informative about the products. The price was very reasonable and competitive. And they also offer free delivery and set-up.
Very happy with my shopping experience! Went in stressed, came out with mattress ordered and confident with my choice and relaxed!
Professional family owned business, I was very happy to know they make their mattresses in house.
I ordered a Futon couch (converts to a bed). I got wonderful service. I really liked everyone dealt with at this family owned company. Everything was delivered as promised, when promised, assembled for us for no additonal charge. We have owned the Futon Couch now for two years, and it seems to be excellent quality.
I will never buy a mattress from the big box stores again. Everything is made on site. Very high quality.
Ive bought my last 3 beds here. My wife bought several there before we got together, and her family has been buying their beds there for as long as she can remember. I will NEVER buy a bed from anywhere else ever again! The quality if par-excellence, the service is fantastic, theyre a locally owned and operated business, which means a lot to me, and their pricing is competitive with the big box furniture places, so theres really no excuse not to shop with Whorley.
Knowledgeable staff. Great customer service. They even managed to give same day delivery for my futon purchase.
Worley Beds is hands down the best place to buy a bed in Southern New England. The quality in their products cannot be matched, and the quality of their employees was even better.Have you ever been stalked like a dog in one of the big box furniture stores by a salesman just looking for a commission? That will not happen at Worley Beds. Do yourself a favor, and visit Worley Beds before any of the big box stores. They will put you into a much better bed at a lower cost than any of the big box stores. Plus, they will do it with zero purchase pressure. Did i mention yet that it is high quality and manufactured right in New Bedford. (The workshop is onsite) They also have the highest quality bed frames and bedroom furniture, with many made in the USA items.From the moment I walked in the doors they made me feel at home. The purchase was simple. Delivery day was even better. The truck driver called me before leaving the facility to coordinate a time estimate (2 hour window), and he even called me prior to leaving the stop before my house to give me a 15 minute heads up. Within a half hour of them arriving at my house, my new bed frame was up with a gorgeous new mattress and box spring.Last night I slept better than i have in years thanks to Worley Beds. Patrick, Martha, Derek and John all went above and beyond to make sure that I was happy with my purchase and satisfied with my service. Shopping local not only makes me feel better, it supports those in our community instead of big name corporate shops.
I been doing business with Worleybeds from over 20 years .That when Manny was there.A great was to shop.
Ive waited over a month to write this review. We have had plenty of time to use our mattress and make an informed decision. Its incredible! I am small and my partner is not. I have bulging discs in my back and neck so any movement hurts. Our mattress was custom made for our v berth on our boat. I cant express how much I love it! Its an incredible experience. I am so happy to not only get a good nights sleep, but to not wake up to with so much pain. I truly am so happy! We love our mattress and highly reccrecomend Worley. They are awesome to work with. They did not try to sell me the most expensive mattress, going to a more expensive one was my choice. Im happy with my choice. Worley was amazing! They came to our boat and took measurements then made a perfect mattress for us. I really cant tell you how awesome they are! Well, there is also the fact that I lost an earring there... So amazing that the man that delivered our mattress noticed my lone earring on a shelf and told me its pair was at the store. Attention to detail!!! Way cool!
Friendly people and knowledgeable. Great quality products and customer service.
A small, multi-generational family business with old fashioned values that truly puts the customer first. I discovered Worley Beds a decade ago and have always been beyond satisifed with each visit and extremely happy with each purchase. These arent just sales people, they are The Worleys. They make the mattresses right there in the building! Every detail matters to them and they take pride in figuring out what you need to sleep better and answer all your questions. There is bedroom furniture and futons as well as pillows, sheets, etc., in addition to the mattresses. I have lived all over the city -including a renovated 3rd floor servants quarters - and I can promise you their guys deliver with competence and care (as if their jobs depend on it actually). I have and will continue to refer anyone who needs to sleep to this great store
My wife and I recently purchased new mattresses at Worley Bedding in New Bedford Ma. The experience we had there was 2nd to none, the amount of time the sales staff spent with us to help us pick the correct mattress was more than impressive. We spent hours trying different mattresses with coaching from the sales staff, when we finally picked out our mattresses they delivered them in a few days and we never slept better. I really dont like posting this but I now sleep so comfortable and deep I sometimes wake up with drool on my pillow, LOL!!! Thank you to all at Worley Bedding.
The only place that I have found to shop for beds, mattresses and accessories that I have trusted and found enjoyable the shop
Purchased a wonderful mattress from Worley. Like sleeping on a cloud every night!
Dont even consider the big chain stores. Buy your next bed from Pat @ Worleybeds
This place is awful reeks of racism and they will rip u off deliverys are never on time just horrible
Did not like my experience... Not helpful at all.
Very reasonable prices
Nice beds
Wonderful service!!!
Ok but $$$