Today was my 2nd visit to this garage. My first visit was last week which I was very pleased, low beam headlight replacement. I took a business card thinking I had found my “to go to”service station. I now had an appointment for 8 AM today to install an ac pressure valve. When the appointment was made they seemed fully knowledgeable about the issue which gave me additional confidence. I also had the part needed.so they didn’t have to order it. I asked if they recharged AC, which I was told yes and given a ballpark price. Great, what could go wrong?After my car was at the shop for two hours this morning, I get a call. I thought my car was ready. Unfortunately I was told they didn’t want to do this job after all. WHAT ? If I was told this from the beginning I would be understanding and this review would not be here. However they knew what part had to be replaced ( which I had and they examined), set up an appointment,THEN DECIDED… NOPE! This garage not only waisted my morning but left me to find a more professional service center, which I did and I have an afternoon appointment for today.
I call and explain my issue over the phone. The guy tells me drop it off TOMORROW morning. I miss work to come drop it off, now tells me I dont know if I can get you in today I have several jobs today to take care of. Now I ask how is that my problem and why would you tell me bring it in tomorrow morning? Waste of my time and missed work for NOTHING. Peace of advice: next time say you can bring it in but I cant guarantee itll be taken care of the same day... Or give me some kind of expectation. Terrible way to do business.
First time ever been there. What a great bunch of friendly and helpful guys there.
Good service, never a long wait for inspection
They did my inspection sticker, was in and out quickly. The young girl at the counter was very pleasant and greeted you with a 😃. Thank you very much!
Super nice staff! I went there for an inspection sticker with no appointment, I was in and out in no time.
They helped my 2x in a jam. They are my new go to place. Friendly and helpful.
Had my transmission done 2004 Honda Accord. Price was reasonable and they were fast.. Highly recommended. Great Staff.
I got an inspection sticker here. The men working were all very helpful. They have a nice customer seating area. I definitely recommend this place!
Always great service!
Lacks professionalism
Good service but book appointment before you visit to save time
When I arrived i asked a man standing in front of a car if he worked, and he responded pointing to his shirt logo, “possibly”... i was inside the car and wear glasses so I couldn’t even see his logo... i just left and looked for another place to do my car inspection
Came to New Bedford for my Father-In-Laws funeral and our truck broke down. Steve was able to fit us in on short notice and got us back on the road that same day. Great service. Fair prices. Highly recommended!!
I have been bringing my car here for 12 years, and I have never had anything but positive experiences. They always do great work, and the service is super fast and friendly. Compared to other places in the area, they are well priced and completely worth it. I recommend this place to friends all the time.
Ive been going here for years, and these guys are really down to earth. While I was there, I was complaining about the weight because it was so busy, and another guy said, that Hes been going there his whole life, and these guys are really beloved in the neighborhood. I have personal reasons for going there, so I cant really be unbiased. But the fact that the neighborhood loves them, and theyve been around for so many years, as really a mom and pot place, speak volumes about the quality. I would totally recommend this place.
Old school vibe .. take care of their customers. Will give you a ride home if leaving your car for repair. Honest with their repairs and pricing.
Great place great service
Great group of guys! They are extremely reliable and will accurately diagnose your cars problem. They also provide stickers amd fast oil change service.
Full service station thats been around forever. Not many of those left
Great service great place to buy a car and have your car serviced
They picked up my car at my job while I was working and my car was ready by the time I got out of work. They did an amazing job and it was half the amount I was expecting to pay. This is going to be my go to place to get my car fixed and Im going to recommend them to everyone I know.
What a great gas & service station. Great, Great, Great. Worth 5 Stars.
Love this place. Great speedy service!
Great people. Steve is very helpful and professional.
Steve is the man ! And his crew is the best everytime i have a problem or even a question they are there to help and always get it right the first time and they never find another problem to jack up the price very reliable, honest and professional, the best in new bedford
Friendly and professional service. Fair pricing. I will continue to do business here.
Authentic people no bs
Thanks guys for all your help on my wifes rogue
Love the staff.Steve is awesome!!!!
I finally found a GREAT mechanic! Thank you Neighborhood Auto!
Great guys will take care of your vehicle needs
Great Service! Fast repairs, Professional, and reasonable and wont throw a fast one at you!
Go on a saturday ask for Dave
Awsome fast service recomend to anybody
Support local business
They finished the job on time and at the price we agreed on. They never found other problems to jack up the price.
Great place great people!
Great service. Fast and friendly.
Marked up a $200 repair to almost $500. Rude on top of it.
Fair honest and quality work
Great people
Great service always finds the problem
Best