Just wanted to say thank you to the young man at the store this morning,who truly went above and beyond with his help. Definitely great customer service. Going off the receipt I believe his name is Robert. Besides going the extra mile to help me, he was very pleasant and welcoming. Thank you again for your help. Robin

Always have what I need 👍🏻😊

Just want to shout out Jonathan for installing my new rear window wiper and filling my washer fluid for me! Great service! Thank you 😊 You made my day!

Store not laid out well like their other stores. Also the counter staff not to intetested helping people purchase what they want quickly. They had a ton of staff but only 2 checking people out. But one guy kept walking away

I stopped by to get my battery checked on the evening of Jan. 14. The young man who helped me was friendly and professional, and showed me his findings, which seemed to be a little self-contradictory. My battery was within spec and could still function for a while longer, but his tester recommended that I buy a new one.Upon closer visual inspection of the battery, he pointed out that it wasnt bulging and may still be under warranty. He suggested that I look into getting it replaced where I originally bought it instead of spending $100-200 to buy a new one.I appreciate that he gave honest, conscientious advice instead of just trying to close a sale. If it turns out that I do need to buy a new battery, that staffer just got Advance Auto a new customer.

The 2 young men were extremely helpful in finding a bunch of items i needed for my new car. I had to exchange the steering wheel cover. It was the wrong size and they were so helpful. I am disabled and they went through the covers and were so patient with me.

Went there for a few small items,4 employees walking around 1 at the counter doing checkout and phones.Drops my change on the counter falling on the floor, end then forgets to bag my things.I asked he handed me a bag and then proceeded to watch me bag things at his store.Customer service doesn’t exist anymore, and proper training on how to clearly not either.

Always have what I need. The staff isnt the friendliest at times, and never ask if I need help.... which I think is important today!!

No one answers the phone you order a part they never call to tell you its inthen when they do answer its hold on do yourself a favor go elswhere

Guy behind counter was a great help....

Not my first choice for auto parts but the staff here is very helpful.

The crew always helps to find what you are looking for.

Very good 👍 👏

Shout outs to jonhnathan

Convinent parts, great customer service, helpful employees.

Being from the south and still fairly new up here, Im coming to the conclusion that this place is just filled with rude people so Im not shocked by the customer service at this place. Not to mention I had to come in with my own part number because nobody wants to look anything up or help anyone 100% anymore. Between this place and AutoZone its almost seeming as if everyone has to be rude in order to work at a parts place up here. People really need to start checking on their employees to see how well they are burst in Cross referencing parts and customer service.

Very helpful staff

Store Was Clean And Organized..Went In For Brakes And Got A Few More Items As They Had Great Deals Going On...The People Working Were Helpful And Knew Their Stuff..Keep Up The Good Work

The customer service gentlemen....who helped me was very kind and helpful

Good service

Found what I was looking for, but they are not stacking shelves

Very nice guy came and put my wipers on

I went in for a gallon of antifreeze. Found it no problem. Store is clean and well organized. Had to wait behind one customer who had several questions abd issues. As there evidently was only one person working in the store my wait stretched out well over 5 minutes. Nice store that needs more counter help.

Best prices and they have hard to find parts in stock. Swapped out my radiator after the Advance in fall river gave me the wrong part # and wouldnt fit.

Brian the manager is amazing, professional and extremely helpful & so nice.

My favorite auto parts

Great service

Advance Auto parts the only place that warranties are always a song and dance... Worse customer service and lack of computer management .. suddenly warranties disappear and are nowhere to be found when you want to return a defective warrantied part .. never again will I purchase a part from advance nor do I recommend my customers ... Two thumbs down

So nice quiet place to shop they always seem to have what I need in stock

Wrong parts 3 times! Ordered through the website using the vehicle parts match system and wrong parts where given. Went in to exchange and had to return my order because an exchange isnt possible with web orders. So lost my discounts and perks rewards. Sent me off with new parts, all where wrong. Went back with the parts and they gave me more wrong parts. Returned them. Ordered from OReillys and got it right the first time. So strange, provided the same VIN to both companies and no dice with Advanced. Waisted 2 hours!!!

Have whats needed

Maybe he didnt have his coffee this morning(whats worse is he seemed like a manager) just rude....wont be going there anymore off to auto zone I go at least they are pleasant and listen to what you are asking for. Not just basically tell you to go to a mechanic and not even listen and tell you wrong info...so I went to auto zone and all I needed was a fuse.

Came by to drop off used motor oil and was turned away. The tank was full and it wont be pumped for 2/3 days. So I kindly asked if I could leave the 5qt jug with them and was refused and told to go to AutoZone. Dont mind if I do and Ill also take my business there to. What would have been nice and should have happen is that they offer to take the oil, dump it in to the tank after it was emptied, and then recycled the 5qt jug. But its easier to turn customers away and not go above and beyond what your duties are but I digress. So needless to say, I went across the street and dropped off my oil and purchased some auto stuff from AutoZone.

Very good

Its ok but they need to keep steady employees. Everytime I go there, the employees are different and have little or no knowledge about the store

Great place! Excellent prices and customer service! Plenty of parking!

Depends on how you get I give 2 🌟 & thats for the 2 ppl there who know the job enough to work there. A couple have potential butt but they dont want to be working there. I actually purchased a set of pads on the cheap there & soon as I seen the box was old & tethered I know they wouldnt fit Im thinking Ill bring them back if not. Well my back went out during a useless procedure & no big deal I ordered a much better set from Amazon for $13 literally half but thats besides the point. What led me up to deciding to give a 2 🌟 rating is the way I was treated for returning the wrong pads. Ill never walk in this place while the old Muslim guy & the manly looking lady with the braids are working again. I think this place should teach there employees the limits of the business insurance before one of them cross a expensive line. Waiting a wopping 2 days for the pads from Amazon to have the right ones without being treated like I was stealing. If someone fisicaly was to touch me I would have defended myself fisicaly & legally.

Workers are very unprofessional. They seem to have very little or no knowledge what so ever about repairing vehicles. The manager was very rude and was not willing to help. He pounded keyboard when searching for products to show his anger for having to look up parts. They were not willing to do much of anything. Employees have no knowledge of parts or mechanics. i will never buy from this store again. If you go here you will be worse off then when you started. Go to Autozone right across the road, employees are more professional, and have better understanding of mechanics and vehicle parts

Good customer service and they help you out with any questions

A great place to get what need to keep your vehicle running and looking great

Called about a part was given attitude. Went to store was given more attitude. Save your time from these guys and just go to Auto Zone way friendlier and they actually helped me when I needed it.

I will always go here instead of Auto zone service is much better and I perfer there rewards program

Was put on hold several times and got hung up on each time. Clearly the workers don’t care

My girlfriend and I went in looking for someone to help test our car battery. When we went in we waited in line while one guy ignored us and then the other one walked in and stared at us for a while without saying anything and said someone would be out to help us in a sec, then we waited for a while and then some guy came out and said they cant do that and that we should go somewhere else. 😐So we did just that.

It can actually be Better Than Autozone at times.... Some Products are Better.... Service Differs from Day to Day, and Person to Person....

Just wanted to add the kids wash my car was great

Called and spoke to someone who explained they had part. Got there and it wasnt in stock. He didnt bother to check while on the phone, wasted my time

This place has never let me down

Great experience., will return.

Goods parts at a good price when you order online and pick up at the store. Use the online coupons to save even more.

I dont shop here a lot but they usually have what I need or can get it.

Friendly service and always willing to help with anything.

Prices are good, get your advice from autozone but your parts here just remember what u need..

Walmart of Autoparts

Better than auto zone across the street. Auto-zone is the devil.

Horrible customer service. Didnt know anything

Better prices then auto zone and better help

Good service nice people

Nothing but problems here, manager that couldnt even help me with just a normal return, not shopping here anymore, plenty of better auto parts stores that would appreciate a mechanics business

Its a good place with nice workers

Out of the hand full of time I’ve been there I didn’t have a great experience.

Love advance auto parts

They know their job.great service.

Staff could be more knowledgeable sometime

Was fast and friendly service.

They usually dont have the things that i need.

Love this place

Good place for quality parts

Love Advance Auto

Judy walk in clean 2#people on got what i needed and walk out

Great parts at great prices

Better than AZ

Employees were very helpful

Very friendly and helpful.

Very helpful

Great service and parts

Great prices

Always GREAT food

Friendly and helpful

Id shop at Advance Auto Parts, before Id go Auto Zone.

Helpful, friendly, and knowledgeable.

Great service

Good prices

Good service

Very helpful

Awesome

Great store

Good prices

A bit pricey

Bad customer service

Good service

I like the help

Helpful

They OK .

A little of everything

Good place and friendly staff but I was attended by one called Songui who was unpleasant and pathetic. It is a pity that Hispanic people speak Spanish to you and they answer you in English and reluctantly.

Good place to buy parts

It has no workshop