The store manager here is the absolute best there is! Love this store and all the staff!

Literally THE SLOWEST pharmacy I’ve ever been to in my entire life. If you need to pick up a prescription from this location make sure it’s not anything you need immediately because you’ll likely pass away before you get to take your medicine. Obviously that may be a stretch but in all honesty you’ll wait a minimum of 20-25 minutes per car.

This Walgreens location is phenomenal! The retail workers are very helpful and nice, they always stop to help the customers by making sure they’re finding everything okay. The pharmacy is great as well! They work so hard even though they are short staffed. They’re always so friendly even though they get a ton of flak for being short staffed, honestly people should give them more respect. Thank you for your hard work!

What do i even say about this place anymore?! hands down the worst pharmacy ever! i schedule a rapid covid test 2 days ago for this location. i get there about 10 minutes early and sit at drive thru for about 10 to 15 minutes before being acknowledged. so far, no big deal. but then:wg; how can i help you?me: yes i have an appointment for a covid testwg: we dont have any.me: what do you mean you dont have anywg: we didnt get any swabs for the rapid testme: ok....so what should i do?wg; you can try one of the different pharmacys. do you want me to call our other 23 and gratiot location and see if they have any?me: no thats all right i really dont want to drive back that way during rush hour. ill make some calls and check online at home. thank youI MEAN REALLY?!?! i actually got a reminder email this morning for my scheduled appointment after work and i really needed to get this test done TODAY. they could have at least contacted me during the day since they had all my information! So thank you for wasting my time and making it so i could not get a test on the day i really needed it.Oh and a side note. my wife used to use this pharmacy but we transferred to another because the level of competency shown then was absolutely the same as today. i always resisted the urge to leave a bad review about that but ive finally reached my end with this place.

Speedy pharmacy! Very helpful in answering your questions. Store is always clean!

My family and I have always had nothing but positive things to say about this pharmacy until today. Allison the pharmacy tech is just rude! I was so proud of how my wife handled herself after being spoke to in that manner. My wife just said either she hates her job or is just a rude person and not to worry about her. Unsure how shes is able to talk to customers that way.

So rude the computers never work and the employees are rude and useless

Not only were the girls polite and nice.. but filled my order in 10 minutes and another script that I never picked up from another location was on the computer, and with out my asking handled it automatically for me!!FIRST CLASS ALL AROUND

This pharmacy is the absolute worst! I decided to give them another chance, even after last year they kept losing my scripts and info. They filled my script yet when I went back they had no record of ever giving me anything! Well that’s dangerous! I even had the bottle with the medicine name, their address and phone, yet their computer had nothing. She stated it must’ve been a computer error and I had to call my DR and have ANOTHER script sent in. Next they had me wait 3 hours while my son was having an asthma attack for an inhaler. Waiting so long, it was faster for me to run and borrow one from my sister. I return to pick it up and get home to find they gave me someone else’s prescription in my bag labeled with my sons name!!! Next visit to this pharmacy to get my heart script. She states it will be ready in a couple hours. I return and she states she had to order it. 4 days later now she states they lost my insurance info. Than they can’t seem to input it correctly in the computer and asks me to just pay cash!! Transferred all our scripts to Kroger. They are lower priced and process scripts quickly WITH OUT errors. Do yourself a favor and drive a little further for safety reasons and pharmacy accuracy.

They need help. Not children running the register!! Oh and the manager that is at the store is ridiculous!! She knows nothing!! But and I say BUT she has been working there for 5 1/2 yrs!!! The 5:00 P. M. MANAGEMENT as she calls herself management???? Its like dont bother her!!!

Worst customer service ever. All staff in retail and pharmacy is not helpful. I get double charged at pharmacy and no help, pharmacist barely speaks English and rude as hell. She needs to be fired.

GREAT service in the pharmacy!!!!!Ms. Linda is a great person and a great person to help anyone. I dearly love going there because they are honest with me at the pharmacy. The people at the photo counter and the pharmacy are great people to buy things from, if they do not have something in particular, they will tell you. This honesty is great to me. Keeps everything open and above board.

Waited to get vaccine. Very unorganized.

Pharmacy is always super quick and always has my perscrprions in stock. The inside store is always neat and organized and the employees are always eager to help me out even when I dont ask for help. Im thankful to live nearby but if I didnt I know I would go out of my way to specifically go to this one.

I’ve always been very happy as a Walgreens customer before I starting visiting this location because of convenience. I’ve had nothing ur problems when it comes to any prescriptions or photos being printed. The manager, Mary is extremely rude and not exactly someone I would put in charge of dealing with the public. This location actually charged me $60 extra to my credit card after I had already left the pharmacy. This is never happened to me anywhere. My insurance had to fight it. Now after dealing with Mary on the phone at the photo counter I am done bringing business to this Walgreens location. Not only was she rude to me on the phone but even worse to my husband in person. Also Mary made sure to let me know they stop working around 9:30 over there even though their hours are until 10 PM, so not to keep her waiting. This phone call was at 7pm!Extremely disappointed with this New Baltimore location. I’ll be taking my business elsewhere.

It took me over 30 minutes to get my prescriptions in the drive thru - seemingly understaffed. Super frustrating.

I am a local who visits frequently. Great place, with a friendly staff. I got my prescription antibiotic quickly the other day and was pleased with the service. Thanks!

I LOVE this pharmacy! They always have my perscriptions on hand and never take more than an hour to fill. I really, really like Pam not sure if she is a tech or the pharmacist but she treats me as if she personally knows me. Only pharmacy I will go to.

I ordered medicine for my pet. I couldn’t find it anywhere. I went to Walgreens in new Baltimore. I was told it would be there by Thursday four days later. When I called to check on it’s status. I was told maybe by the following Monday they’d have it. So I called, I was told no it didn’t come. We don’t have anyone to call we just wait until it comes in. WTH!!🤬

Marry in the Pharmacy is a rude nasty old lady. Hope you dont have to deal with her. My change Pharmacy because of her.

Decent staff. Never have any bread/buns.

Fills scripts doesnt check an addicts MAP!!! Check your staff before DEA gets on your an the addicts a$$

Not the brightest staff.

Never a good experience

This is a clean store the girls are always by the registers and always help you with your coupons. The photo department always has your pictures ready when they say they will.

I call to ask a simple question, and the lady answered the phone started yelling as soon as I started speaking, this Walgreens has lost a Customer due to rude employees