To all of our customers!!!once you place an order we as 7/11 store have no control over the delivery!We do not provide the delivery service. This is done by the service you picked on your app. A lot of times we prepare the order and it never gets picked up!!!! If you have questions do not contact the store...contact the delivery provider that you placed the order with!!!!Items that are out of stock you are not being charged for. It is always good practice to have an alternative item selected!I agree with you that the delivery service has not been very good but..again this has nothing to do with the store...it is uber eats or any other service that you selected.Please contact them or the 7/11 corporate office to complain...you will be helping us also!!! thank you!

I order delivery from this 7-11 because it’s closest to my house, and the service isnt that great. i usually don’t have problems but ive gotten missing food and hot foods are most of the time cold. when i had missing food, i called into the store and they didn’t really care and told me there’s nothing they can do. tonight i ordered a delivery and an hour after i ordered it there was no update on my food, so i called in to ask if there’s any problem and this man picked up and was very unhelpful. i asked if they have a driver delivering my food soon and he just told me that the food was ready and he had no idea about a driver. i asked him again if they are contacting a driver and he just starts speaking to other woman there and it went quiet. i just want my food man.

Made a pick up order with Ubereats. When arrived, was told some items are not in stock but refused to cancel it from their side, trying to toss cancellation fee on us. Poor service.

I have been coming to this store everyday for launch for a year now this lady customer service is wow very professional every time shes working the store is always clean and smell good because of this lady. i recommend this location

The 7 eleven itself is okay but the service here is HORRIBLE. The Indian guy that usually takes the night shift routinely puts up a sign saying “back in ___ minutes” ranging from 5 - 30 mins. So we’re just supposed to wait around for half an hour? I thought this was a CONVENIENCE store.The guy barely talks too. You ask him if you can get something made like taquitos or pizza and he just slightly shakes his head without uttering a word. If you haven’t seen him do it to you multiple times, you’d just think he’s silently staring at you. Then you have to break the silence to ask “there’s no food” and he’ll just utter some small, indecipherable noise with a slight head nod.There’s a 7-11 in Newton that’s always open. Go there instead. Takes an extra 3-5 mins depending on where you are but it’s a hell of a lot better. You never know if this guy will put up a sign.

Nice enough 24 hour place. Theres no hot food on Sundays, and the coffee area has an awkward layout that makes it more difficult to use than it needs to be.

Poor service. Went to pay with cash, said the machine was broken. Another time I asked for food and he just looked at me. They also don’t seem to do anything right.

These places all have the same products so the only difference are the people who work there.This location has the rudest employees, no wonder they all look so miserable.Dont bother supporting this location, maybe theyll improve if their bottom line suffers.

This is best place I have ever been to. Everyone who works there deserves a raise and 4 million dollars. Each employee is incredibly friendly, and I feel like each one of them is my own brother. We have a connection. A deep connection. A very deep. If I ever get married it will be here. If I ever have children it will be here. I. Love. This. Store. A little sad that they dont have the Deadpool straws tho, but the apple fritters and glazed donuts make up for it. 711 is my favorite fine dining establishment because is is easily accessible, has high quality food, and even higher quality staff.This 711 is very easily accessible. It is just down the street from my house, making it a very quick walk. Ever since October of 2017, my cousin and I have gone almost every weekend. We typically go at around 8:30-10, but will make an exception if we nees to go earlier or later. We have gone up to 3 times in one night, and do to its convenient location, every walk has been a complete and utter joy. Also, keep in mind, this store is right next to the Needham Heights train station. This makes for a convenient stop on your way to the Boston Aquarium, and if you go down the street from that Aquarium, and around the corner, guess what you will find. Guess, Ill wait.................................................................................. Another 711. That is amazing. The Needham Heights 711 is also next to a bagel store, a pizza store, Koko Fit, a CVS, Trader Joes, a nursing home, a park, a church, it is down the street from a temple, near 2 banks, an autobody shop, a gas station, boars head, a spa, a restaurant, Urgent Care, Vino Divino, Hillside School, Rosemary Pool, and the library. That is ultra convenient bros. Both inside and outside this 711 there are places to rest your butt after a walk there. It is also handicap accessible. Let me say something else. 24 hours. 7 days a week. This store is the most convenient store in Needham, and possibly the most convenient store in the world.711 also has the most high quality food around, ranging from sweet treats to savory snacks. 711 of course has many snacks and drinks from many brands, but I will be focusing on their own foods and drinks. 711 has a wide variety of entrees. Chicken wings, burgers, taquitos, nachos, hot dogs, breakfast sandwiches, and yes, even pizza. All of these entrees are hot and ready, and also extremely affordable. 711 is also of course famous for their Slurpees. Recently, they teamed up with Deadpool to help promote both the movie and their Slurpees. This is a very smart move. Deapool is the funniest, sexiest, and all around best guy around, and he could not have chosen a better store to work with. 711 has many desserts as well. They have a wide variety of baked goods. Donuts, apple fritters, and all kinds of yummy treats. This combination of food makes for one bomb 3 course meal.Finally, let me tell yall about the staff. The staff at 711 are the nicest people you will ever meet. They work tirelessly around the clock to make sure you are always pleased with your visit. They always great you, and my personal favorite thing about them, they ask you if you want a bag. The amount of respect that they give you when you visit is unmatched by any store ever. These people deserve a raise. They work, so hard, to please their customers, AND THEY ALWAYS MAKE ME FEEL SO DAMN RESPECTED AND CARED FOR..... I am sorry about that.... I lost my cool yo. The staff here are great, and they deserve the best.If you could not tell, I love 711. I love it more than I love my cats, my friends, and even my blu ray copy of Black Panther . Please, visit the 711 in Needham Heights. And give them is respect is deserves.

Everything is perfect now after i had a word with the owner.

Raja - worst employee. behaves very badly with customers

It is a normal 711 what should I say

Friendly Staff ! stop