We want to share the great experience we had with the purchase and delivery of our new sectional and swivel/ottoman. They look fantastic in our renovated family room and are especially comfortable, which is not always the case with sectional couches. The pieces really modernize the room, and along with the chosen fabric, lighten up the family room, which was my primary goal. Our design consultant, Michelle Packard, assisted with expert layout, design and fabric selection. I really liked the many options we were afforded for our custom build.Also, I wanted to mention that the movers were excellent: very careful, efficient, and personable.Thank you again for bringing beauty into our home

I recently called Ethan Allen in Natick looking to update the living area in my Boston condo. Luckily I was sent to Adele who encouraged me to come in and see what might work.I cannot express adequately what an incredible experience it was to work with Adele. Her knowledge of the furniture, and all of the many variations available, is mind boggling. Her expertise in design, color and fabric combinations is amazing. She really listened to my comments, likes and dislikes, and directed me to the products perfect for me.Not only is Adele brilliant, but she is also just a wonderful person. She made this process so much fun and I will definitely be back. Thanks again Adele!Annie

It has taken me too long to write this review especially since we were so thrilled with Fran Krolls work. My colleague and I met with Fran this past summer to help furnish our new office. We were interested in seating, table accents, dining room furniture and custom pillows. Fran met with us on several occasions to go over every detail of each item. She spent hours reviewing fabric, trim, leg options, caster wheels and even helped determine which seating would be the most comfortable. Fran’s sense of design and her attention to detail from ordering to delivery were exceptional. Most of all, she was a delight to work with!

Michelle was very knowledgeable and had some great suggestions. We were happy with the delivery folks as well. Overall a very good experience.

I had a great experience with Alyssa at Ethan Allen in Natick. She has top notch design talent with no high pressure agenda. She let us know about some sales going on in June. We had a quick meeting at the store, she understood what we were looking for and already had some good ideas. She came to our house and took measurements. She then developed a 3D rendering of the room with the ideas - from carpets, lamps, tables, couch and chairs. All her ideas were spot on - and she put together a great packet of info with all the details. Also when I came into the showroom to review everything - we could look at the actual furniture, fabrics, carpet etc. in real life This along with the renderings allowed the design to come to life. Alyssa has great personal style and a winning personality- you know you are in good hands from the minute you meet her!

I have never had a bad experience with Ethan Allen. The quality of their furniture is incredible and the style(s) is beautiful. David helped us with everything from the design, style, fabric choice, and even paint colors! I can not say enough how helpful he was, a true pleasure to work with. I would recommend Ethan Allen to anyone looking for quality, classic furniture.

We are so happy with our Ethan Allen experience. We moved into a new house and had to buy furniture, carpets and window treatments for virtually all of the rooms. This was a daunting task for us and, having picked up a few items at other retailers over several weeks, we really needed someone with design expertise that could co-ordinate the entire house.Ethan Allen was the ideal solution for us, and we started working with Adele at the Natick, MA location. Adele is an excellent designer and, just as importantly, has the ability to figure out the unique design preferences and style of the customer. We are not designers and find it hard to put together a layout on our own, but we certainly appreciate good design that embodies our preferences when we see it. Adele was able to draw from the vast array of options offered by Ethan Allen, presenting us design options that matched our style and taste. The whole process was so easy, and we could not be happier with the result.In addition to visiting our house several times during the design process, we took Adele up on her offer to come out to help us position the furniture in each room after deliveries were made. It’s surprising but the moving of a rug a few inches here and there, together with the angular placement of chairs (for example) really does make a massive difference to the appeal of a living space.In all, Ethan Allen offers high quality, custom-made furniture and fittings, coupled with a personal design service that is second to none. We could not be happier.

Charlene R is so patient!!! We spent 2 hours picking out furniture for a condo, and she was helpful in every way. Her expertise in interior design, picking of complimentary colors, and in guiding us through all of the variations...all helped us make purchases that well be happy with for a long time.

We really love all the products from Ethan Allen. Our desinger Adele is amazing! She is very creative, having great taste and always giving us the best choices. We highly recommend Adele to anyone who wish to create a wonderful home.

I ordered 4 stools and 4 chairs for my kitchen. I waited 8 weeks for the stools. When they were delivered in early July, 2 of them were damaged. We refused 2 of them. The next day, Ethan Allen charged my credit card the balance for the stools and re-ordered 2 of the stools. They won’t arrive until December.

Always a great experience at EA. The design consultant, Susan, was really helpful. Made all the difference. Thanks

Great experience shopping at Ethan Allen. I got a beautiful piece of furniture that was made and delivered on time. Its a beautiful leather bench and the service for delivery was also excellent. They were on time and they brought it up to my second floor with no qualms. I highly recommend this furniture store for the quality and workmanship of the products.

My husband and I discovered the beautiful furnishings of Ethan Allen two weeks ago. In-house Designer Adele Lewis introduced herself and from there our magical journey through the showroom began.Adele is fantastic and fun to work with! We became fast friends discussing design, style, color, fabrics and finishes. Adele dedicated her time and talent to help us select furniture we LOVED for our new home.Many thanks Adele for sharing your creativity and ideas. Our experience was amazing because of you! Adele Lewis is a Designer who loves her work and it shows. With Adeles design expertise we purchased all our furniture from Ethan Allen and created the home of our dreams.

Wanted to give a shout out to Rosemary at the Ethan Allen Natick store. Rosemary has a great sense of design and is committed to ensuring her customers are satisfied with their selections. The quality of the service matches the quality of Ethan Allen’s furniture. Always my number one choice in a furniture store.

We could not be more pleased! It was my first time having a decorator come to my house and I loved it and the outcome - Susan didnt just tell us what to do, she listened to what my vision was and then offered great suggestions, solutions and help us bring it all together!

Ethan Allen is without a doubt my favorite furniture store. The showroom is beautiful, the furniture styles are varied, and the quality is top notch. I was lucky enough to work with Adele Lewis, the Design Consultant. She was incredibly knowledgeable about every style I was interested in, and made suggestions that never would have occurred to me. I will be back! And when I return, I will be looking for Adele. Thank you Adele for helping me select the perfect sofa. Im so excited and cannot wait to see the finished product!

Charlene (Natick branch) was great! She helped us pick out a new sofa for an awkward space. Would definitely recommend her services.

Adel is a fantastic salesperson, she is warm and personable and shes very knowledgeable and professional. Adel has many years of experience in this field, she has a wonderful eye for color and after I showed her pictures of our home, she was able to find the perfect fabric for our couches.We were very pleased with the whole experience of working with Adel!

Great Customer Service starting with the Design Consultant Charlene Rosata to the Delivery Team. My couch was delivered on time and the delivery team were very considerate and efficient. The Couch fit perfectly into my space and very comfortable. I always had good experiences withEthan Allen. Thank you

Adele has keen interior decorating insights. She helped us do a fantastic job with fabrics and furniture styles for our new condo.

Another winning transformation from Michelle Packard of Ethan Allen!The latest update was my utility room --home workspace/TV-Craft/Guest Room. Michelle created the perfect environment with soft aquas, blues, and greens. So exciting to see the story board come to life. Even overcast days feel lighter and softer!Working from home - especially those late night refinement sessions with our offshore squad-mates is enjoyable in this calming space. I think there might be a small challenge when family visits -- the cat and I have both staked out this updated room.

Adele Lewis is so helpful and fun to work with. Her suggestions were spot on and our furniture looks great in our sunroom. We would highly recommended seeking Adele out if you’re looking for help with any furniture purchase.

Charlene Rosata was very helpful with 3D configuration of our room, allowing us to pick the right furniture pieces to creat the space we wanted...open, inviting and comfortable. The color palette and fabric selection chosen, will meet the demands of this well used space and also respect our budget.

This is the place to go for those who are Looking for high end furniture! I bought a pair of customized sofas here! I am very happy!

I had an excellent decorating experience with Rosemary!! She was amazing at understanding my exact style and the room turned out better than I ever imagined!! I’m looking forward to my next redo with Rosemary!!

Great team of people to work with at this store. Rosemary is excellent to deal with and very knowledgeable and helps customers with very good recommendations.

Excellent quality fine furnishings. Delivery & install was a breeze. I love my new sofa!!!

Lazy customer service. They take months to ship and then dont bother to tell you that it will be late. When they do get it in they call and check. We dealt with Michelle Packard and once she had her sale she didnt ensure that the items were sent on time.

Adele Lewis worked with us in selecting new furniture. She did a fantastic job listening and matching our final selections. She is a consumer driven professional. Great Design Consultant.

Rosemarie was so helpful and has an excellent eye. In the midst of COVID we moved to our new home and needed some more furniture. Via FaceTime she helped us pick several pieces and fabrics that go perfectly with the furniture we already had. She was a delight to work with and I am so pleased with how everything turned out.

There was a big end of summer promotion. I bought several pieces for my bedroom. At the end of the process the salesperson indicated that I would not receive the bed for 5 weeks and the other furniture for 12. Disappointing. Then when the bed was delivered, the wrong box spring was included; therefore, the bed is not yet functional. After a few days someone from EA finally contacted me. She made a lame excuse. Now, three weeks later, i have yet to receive the boxspring and the bed and bedroom are not functional. Its likely I will not shop there again.

Adele was pleasant to work with. She listened to my needs and was very efficient! I would definitely go back for her help.

Adele Lewis is an incredibly creative designer. She has helped us decorate a number of rooms in our home and we could not be more pleased. The rooms are beautiful, warm and inviting. What we have enjoyed most about working with Adele is that she really listens to what you want, how you want to use the space, your preferences, your likes and dislikes. She takes all that information to create the home you did not know you wanted. We would highly recommend her. In fact, we enjoyed working with her so much last year that we went back to her this year to help us with another room. We just finished making choices for that room and are so excited. We know it is going to turn out beautifully. Thank you, Adele!

We had a wonderful experience here! My wife and I went in to the Natick store to purchase several pieces for our new home. Adele Lewis was our design consultant and she was amazing! Very attentive but never hovering we felt totally taken care of the entire time. She helped us decide on several spaces we needed to fill with specific design chooses and customizations. Absolutely wonderful experience and looking forward to Adele helping us complete the rest of our home!

My wife and I have been customers of Ethan Allen for years. We have purchased a lot of furniture from the Natick store during that time. Today, we had the good fortune to work with David Laprarie with respect to the purchase of new dining room furniture. David was great to work with. His choices were spot-on and he made the buying experience a great experience. He gives you his undivided attention, talent, insight and respect and it is always appreciated.

David is an amazingly creative design professional who worked tirelessly to help us transform our space. With his design and the Ethan Allen furniture, we have a new office/guest room that is elegant and functional.

I lucked out when I decided to check out Ethan Allen when I needed some new chairs. Michelle Packard, a talented and personable designer came to my house, free of charge and with no obligation. Her recommendations and advice were exactly what I needed to achieve the look I wanted but couldn’t quite define or achieve in my own. We bought some chairs and some custom pillows for a window seat. The workmanship is of excellent quality and we couldn’t be happier. Delivery was exactly as promised and we were kept informed throughout. I like the eclectic mix of styles available at EA. It suits me and my style. Now the rug in our entryway is looking a bit outdated...guess where I’ll be shopping for a new one???

Their decorators are awesome. Great sales and furniture that lasts

Phenomenal - great service, delivery and everything!

Fran K has helped me with a living room/dining room update and she has been awesome. She came to my condo to get a rough idea of what pieces I wished to keep, what had to go, and ultimately helped me visualize and pick which new pieces would work best. It was not only a painless process but an enjoyable one.Although I had a rough idea of what I wanted, the finished product has turned out better than I imagined. And any questions I have had during this process Fran is available via email or phone and she’ll get back to me and help me. For example, I wanted to incorporate some photograph prints I’d purchased and framed but was unclear on how to group or hang them. She found a great way to showcase them above my new couch. I really feel as though she did a great job in assessing my likes and tastes and having that shine through in the finished product. In short, I highly recommend her services to anyone looking to decorate their space.

We cant recommend Adele at Ethan Allen in Natick more! Our experience with her has been wonderful. From initial meeting through the design and purchasing process, Adele has been so charismatic and detail-oriented with a keen eye for design and super collaborative approach to building on each others ideas. Thank you Adele!

Our experience with Ethan Allen has been great. While the price is premium, if youre looking for something that will last, this is the brand. Our delivery was almost flawless except for one spot on the bed. But this was quickly resolved with a phone call and a visit by Greg. Greg did a wonderful job touching up an area that looked to be scuffed in delivery. Other than that you can feel the quality compared to the bedroom sets sold in the big name furniture stores.

Rose was excellent! She came to my place and got a feel for the lighting, the view, and what I was looking for. Rose then had an array of items to chose from! Process was quick and painless and she was very professional! Delivery was on time and looks great! Plus I have future ideas to consider!

Ethan Allen has styles that are fresh and progressive. It is an easy place to fine furnishings and more. I have worked with Adele Lewis at the Natickshowroom - She is fabulous! Ill keep going back to her for anything I need.

I looked for a very long time to find a sectional that was comfortable, stylish and fit my fairly small space. Adele took lots of time with me and I found exactly what I wanted. My sectional arrived yesterday and I love it!

We recently traveled to the Natick Ethan Allen store from northern Vermont. Our home renovation project is almost complete and we wanted to update our rooms with pieces from Ethan Allen. We met an incredible interior designer and this wonderful process began. Lisa Greenberg is a consummate professional, combining creativity with an ability to see and hear what we wanted or hoped to achieve. We accomplished so much at each appointment and our new spaces are so beautiful, inviting and serene. A special thank you to David for locating and sending an extra hurricane lamp that we wanted. Please schedule a visit to this store if you appreciate beautiful furniture and incredible designers.

Fran Kroll at Ethan Allen Natick helped us with out recent updates, and we could not be more pleased with the results. She came to our home, created design plans, and met with us throughout the process. We purchased living room sofas, a gorgeous glass and brass coffee table, a side table and custom draperies for our living room. The paint colors she suggested were optimal for the lighting and our lifestyle, and the finished product is lovely. We were definitely ready for an upgrade, and she guided us through the process. Shes insightful, very talented, and a delight to work with. Our den project involved draperies, a sofa, a lovely rug, and media cabinet. From that project we moved to the dining room. She selected fabrics for draperies and chair covers that brought out the best in the rug, and suggested a paint color, which ties the room together beautifully. Now were on the second floor, upgrading draperies and rugs that modernize and fit our lifestyle.Fran is a talented designer that keeps that whole house and lifestyle in mind, as she plans, with suggestions that create a cohesive interior throughout. We appreciate her talent, sense of style, and the quality of Ethan Allen furniture. We love our upgrade!

I recently bought a chair from Ethan Allen in Natick and am really thrilled with it! I have purchased other furniture in the past 30 years and never been disappointed. My salesperson this time and other times was Charlene Rosata. She was extremely knowledgeable, professional and easy to work with. Her taste is impeccable. In addition, she ran a flower arranging class at the store last Friday, compliments of Ethan Allen and it was really fun. Where do you see that in other stores?I cant recommend Ethan Allen more. I wouldnt go anywhere else to buy my furniture.NB - Buying throw away furniture is not sustainable to keep our Earth healthy. I just had another chair I bought there 20 years ago recovered and it looks just as beautiful as when it was new.

Our experience with Ethan Allen was outstanding! Fran Kroll, Design Consultant at Ethan Allen did an amazing job and provided expert guidance on our room design and furniture selections. We could not be happier with our Ethan Allen selections and provide our highest recommendation!

I love the quality of the furniture and I was very lucky to have Fran Kroll as my salesperson. She had great advice and wanted to make sure I got exactly what I was looking for. She succeeded!

My family and I have had the BEST experience working with Eric Taranto and David LaPrairie. Their attention to detail, amazing design ideas and dynamic energy have helped to transform my home into a beautiful showcase in every single room. They have executed above and beyond my expectations. I’m truly thankful to have met both of them. I look forward to continuing this fun and exciting home decorating experience with them.

Susan Gattozzi at the Natick store was incredible to work with. She’s got an amazing eye, was very patient and professional, and we love the way our new pieces look in our home! Thank you Susan!

Couldnt be happier with the experience! Susan G spent time learning about our hopes and dreams for our new home and delivered right on time!

I started earnestly look to upgrade my furniture on Friday, where I met Franciele Kroll. She answered my questions on the chat and provided me her email, which allowed us to communicate over the weekend. At point of engagement, I was discussing with EA competitors where chat sessions were difficult to get on, dropped chat a number of times, at no discussion did the chat agent offer me communication moving forward. Frans assistance and communication allowed us to find the perfect BR.You are so fortunate to have Fran with her professionalism, persistence, and attention to detail. I will continue to shop from your store engaging with Franciele for all my future furniture needs, even though I live in a costal community in San Diego CA. Cheers and thank you

Fran Kroll was the push I need to find to finalize my decor process ! So happy and excite to move forward with everything my house need it with her! She is the best !!!!

Amazing job! Thanks for all the support and effort! I want to thanks to our designer Fran Kroll for all your patience, care and help. We have now a beautiful place that we can call home 😊

Both in the store and at the point of delivery, my Ethan Allan experience was terrific! I bought my first dining room set from Ethan Allen in 1989, and my most recent one in 2018, and over the last 30 years, the quality of the furniture has remained beautifully consistent.

We were met at the doorway and had a wonderful gentleman help us pick out our furniture for our new home. Excellent service!

I have been thrilled with every aspect of my experience with Ethan Allen. David is a pleasure to work with!

We love our new furniture. Our designer was Heather and she visited our home and helped us make great decisions. Recommend Heather to anyone who is look for furniture....at the only store to shop at, Ethan Allen!!!

My design consultant excellent in helping me choose the right furniture for my

I worked with Charlene Rosata many years ago. When we moved this past summer to a new home, Charlene was my first call to help me again with my interior design needs.With Charlene at the helm of the design inspiration and the quality of Ethan Allen Furniture, I knew I was in good hands. Not only is Charlene a talented interior designer, she listens to you and is fun to work with. I have an open concept floor plan. It was very important to me that the space worked cohesively as a whole. Charlene designed a beautiful coastal interior layered with many different elements. She used current trends to create a timeless space. I could not be happier with the final design!Charlene is great to work with. She makes suggestions and give you options to meet your budget. There is no pressure. Her customer service is exceptional. She keeps you posted on your orders and returns any phone call in a timely manner.I enthusiastically recommend Charlene Rosata and Ethan Athen Furniture for your interior design needs!Sent from my iPad

We worked with Adele and she was great. We will definitely be looking for more furniture with Ethan Allen!

Ive worked w/Eric Taranto at Ethan Allen, Natick for 7 years now. During that time, Ive furnished my entire home. Erics design acumen, guidance, and unfailing patience and good humor has helped me create the space I always wanted. The EA customer service team is also exceptional. Highly recommend.

I ordered a King-size bed, it was promised to be delivered by first week of January but it has been delayed for 1 month

Ordered sofa, ottoman, and dining room chair cushions. Sofa arrived after 8 weeks and visible white at the top of the sofa. I was told by Kimberlee Norton that the fabric was thin and the padding was seen underneath. Moreover a tear on the welting. New fabric, but why sell me non-durable thin fabric when I specifically asked for durability? Cushions? Told they were being sewn by David LaPrairrie on April 24, 2019 but then told on the 17th of May that cushions would be 10-12 days. Makes no sense. Rude, surly response from Norton. Offered full refund and pick-up of ottoman which came with sofa. Only offer was photos of other fabric I could not see well or the ottoman fabric which was not to be comfy for a sofa. David LaPrairie let me down not to mention your seemingly non-existent executive assistant to CEO, MaryEllen Smolinsky, and Kimberly Sturdevant in Portsmouth. I am deeply disappointed. Moreover, I am promised a credit promptly by Norton but it has yet to arrive! And, pick up has not been arranged for the ottoman. Is legal action reasonable? Yes, if I dont get all my money immediately. I am furious. Shame on Ethan Allen.

Fantastic design guidance and choices by Fran, we love the outcome!

Fran was helpful, attentive, and had a great eye for colors/textures. Love my new sofa!

Beautiful showroom with quality, customizable furnishings. Excellent staff helps to find and order your selection, just prepare for a big bill.

This is my favorite place to visit. Everytime when I go to Natick Mall, I try to visit that place. The staffs there are helpful and Ethan Allen really makes some of the best furniture in the world. The design, the craftmanship and the finish are among the best. The store space is big so you will have a lot of choices. Unfortunately some of the classic furniture in Ethan Allen 2016 catalog are discountinued which is really a pity.

Worst furniture buy ever. Gave me multiple delivery dates, all falling through until 1 of 2 pieces promised was delivered. The 2nd didnt make it to the truck, was rescheduled for 2 days before I was preparing for a long-awaited vacation. The excuse when that day passed changed to didnt get shipped, and once more was rescheduled to the very day I was to leave, but still didnt show up. Actually told by a manager when I tried to cancel the order in stock means in stock at the manufacturer, not at Ethan Allen. Not a definition Ive heard from any other store and certainly contradicts what the saleswoman told me when she was after the commission. Feel like I was taken for a ride and got a whole lot of hassle, including unwanted stress before a trip, plus having to wait 2 separate days for delivery of 2 small living room tables. Oh, and the price had gone down slightly in the meantime but no credit for the difference. All in return for my trusting the saleswomans assurances. Will never shop there again and would not recommend it to anyone.

Great selection, amazing staff, and top quality. You get what you pay for.

A higher class of furniture store a bit pricey but the quality is worth it if you are into Colonial and classic pieces.

Love the furniture.

Karen is a wonderful designer.

Really good furniture

Michelle is the best