This was the easiest and fastest experience Ive ever had buying a car. I was able to get my dream car at an amazing price. Everyone was extremely helpful and knowledgeable. I will be recommending Universal Auto to anyone that I know is in the market for a great deal.

My husband is an active duty soldier and, during his station at Fort Campbell, he purchased two vehicles from this lot. For both vehicles, he paid large enough sums to have them paid off months in advance of the contract and recommended this lot to many other soldiers needing a reliable vehicle without the hassle of financing.Recently, he commissioned and we have moved to Fort Benning. Since being here, he has contacted the lot interested in two additional vehicles. One was van, which he called the lot about multiple times, and they assured him they would call him back to set up a purchase agreement. He never received a call from them.Most recently, he contacted them about a truck on their lot. He spoke with the owner and set up a payment arrangement to purchase the vehicle. We planned to make the 400+ mile drive to get it in Veterans day.Yesterday, we found out that we could leave earlier than expected and called the lot to ensure they could meet with us early as well - only for them to tell us they had sold the truck to someone else. They didnt call us to inform us of anything, yet again.This is the second extremely disrespectful and negative interaction we have had with them in the last month. My husband was a superb customer (as said repeatedly by the car lot owners). For them to sell the vehicle they had made a verbal agreement for him to purchase, knowing we intended to make an extremely long drive, has ensured we will NEVER do business with them again.This place has taken a huge nose dive in the last three years and I wouldnt recommend them to anyone your vehicle needs. They have become unreliable and untrustworthy.

Nora is my homegirl! I love her she’s very friendly and professional. She always makes me smile when I come to make a payment. I love HEWA! He’s an awesome amazing man. I’m very happy to have come to his dealership. Great car and service. Low mileage

I bought an Infiniti g37 from Heewa. It had low mileage, best price and in excellent condition. Very helpful with payments. Couldn’t be happier. Thank you guys. Highly recommended.

Awesome people! Got my 2010 Expedition, paid, financed & left same day with my vehicle! I Love that its so easy to call & make a payment! This will be the first place I look next time I need a vehicle! Thanks Universal!! 👍👍

Great customer service and such great people to work with. I would definitely recommend them to anyone wanting to buy a car.Go see Heewa.

Highly recommend! Great Customer Service, Heewa & Nora are amazing. Both have went above and beyond with helping me get into my second car from them after my car was totaled :( . Car AC went out and Heewa was very helpful about getting it back together for me . Very friendly, Straight up & will work with you as long your doing your part!!! Thanks guys!!!!! :)

Bobby freeman helped me today he was very kinda and easy to talk to. The process was smooth and not pressured. They are straight up about trade in or pricing. I would shop here again.

Best place to be anytime you feel like buying a car

Very friendly staff. Great email communication. Not pushy at all. They made the experience of buying a vehicle very easy and pleasant. Would definitely recommend.

My car that I had for years died on me one day; needed a car and these guys were polite, patient, and professional. Got me into a great car at an amazing deal. Had little to put down on it due to such short notice, but they were understanding and worked with me to get me back on the road. Best in town. Cant praise this place enough . Thank you guys, seriously.

Wonderful staff! My son is turning eighteen in 2 months so I know where to go now, I had great experience with the team at universal auto sales...

No hassle. Short term financing. Friendly staff. No credit needed. Couldnt be happier! Anyone tired of the car hunting headaches should certainly give them a visit. 👍

Thought I had a great experience but I was completely wrong. I have never purchased a rebuilt title before but decided to do so this time because my coworker had purchased a car from them and had no issues. Needless to say, not even a month after purchasing the car, I took it to be inspected and boy what did I find out. Lets just say I will have to spend a total of 650.00 to 700.00 dollars to fix the issues correctly because they only did enough to sale the car. PEOPLE PLEASE TAKE THESE CARS FOR AN INSPECTION BEFORE PURCHASING

I absolutely loved this place! The staff are very helpful and seemed happy to see me! The cars are amazing and the price is very affordable. I was able to talk to the manager about how much I can afford for the down payment and how much my monthly payement will be and he was very understanding. So far so good. I would recommend this place to anyone.

Owner and sales people are excellent. Recommend this place several times

I have bought multiple cars off this lot over the years and haven’t had a single problem. They have cars at reasonable prices and all in excellent condition. I highly recommend Universal Auto to anyone shopping for a used car in Nashville!

Wow!! The staff at Universal Auto Sales is top notch, I bought a Jeep Wrangler from them in Jan. 2019 and could not have been more pleased with my purchase, this guys dont try to hide anything they are honest and friendly they are never rude or pushy and they sell some top quality vehicles, I highly recommend them for your next vehicle purchase!!! I will be back when I am ready for another one!!

Heewa and staff were great. They made my buying experience easy and answered all my questions! I drove hours to come see these guys since they were recommended to me by a friend. I love my car and highly recommend them to anyone!!

When my BMW went down I knew I had to get a car quickly. I looked around at many places before sellings on Universal Auto Sales. This place is great. If you need a car and you need a place with lot financing because of weak or no credit history. Go here. The cars are solid, all work is documented in photos and the payments are flexible (also if you pay more than the regular typically youll cover the car costs in a year) and the interest is low. If you need a car in Nashville on a respectable budget. Go here first.

Great place to buy a car no problems yet. Willing to work with price, when I got there the a/c in the car but they fixed that and now I have it. Nice people!UPDATE: 5 months later this car has had nothing but problems and they refuse to help. I have spent an additional $2500 in the last 5 months trying to keep this car on the road and I just found out the transmission is shot.DO NOT BUY A CAR HERE

I recently purchased a 2008 Cadillac DTS from Universal Auto Sales. They were honest and polite. The vehicle was a rebuilt. I was shown pictures and encouraged to take it and have it checked out. It has been a great car. However, this is not the reason I am leaving a review.A few weeks later the outer skin of the hood came off while my pregnant wife was driving. I called Universal Auto Sales. I was told to bring the vehicle in and they would find a hood for me and everything. Two days pass. I walk in to pay my payment five days late. Universal Auto Sales waives the late fees. The two gentlemen up front assure me they will find a hood for me and take care of everything. This was at the end of the week. At the first of the following week I receive a call at work that Universal Auto Sales has found a hood and I can come and get it. I get off work and drive to Nashville. As I am getting my items out of the car (I think it will take hours) one of the gentlemen from up front and another in the garage come out with the hood. It is literally on and off before I can get my items out!I would like to note Universal Auto Sales, NEVER blamed me, accused me of weird stuff, asked me to take care of it, blamed my wife, or even said a word. They put the hood on and shook my hand and said, Thank you! I never write reviews, however, this was incredible and I will buy as many cars from them as I can. My next car purchase will be with Universal Auto Sales. I cannot recommend Universal Auto Sales enough! This should serve as a sterling example in how to conduct business and more importantly; treat others.Thank you Universal Auto Sales.

Hamdi took so much time and patience with me and I havent even made a purchase yet.

Drove from Alabama to look @ an Expedition came back home with it! They were amazing! Love my new truck!

Incredibly overpriced on vehicles. We looked up various vehicles on the lot. The particular vehicle we were interested in would of been worth no more than $3200 on KBB in excellent condition. The vehicle he was selling he priced at $5000 out the door after the vehicle had been wrecked and was in complete disarray. Bald tires, disgusting interior, rusted out underneath with caked on mud. Even had a noticeable patch over the radiator. Even after pointing out all these deficiencies and showing him what the vehicle was worth in great condition he stood firm on his price. He was polite and its his business to run but if this is how this place conducts business than anyone who buys here is getting ripped off bad. Just being honest. With the condition of the vehicle it was worth no more than 2000-2500. To try to sell it for double it laughingly oblivious to its value.

They are an honest car lot. They will show before and after pictures. Cars are fairly priced. The staff is friendly. They do the repairs them selfs on site. Cars have a 30 day service engine light warranty. Cars are newer with little wear. They do a good job repairing them before selling them.

Best service available in the industry. Friendly staff, quality cars at good prices. Highly recommended.

Best place to purchase a used car. very honest, Heewa was amazing, simple and easy deal. Highly recommended.

We absolutely loved dealing with Universal Auto Group. The car we saw on CarGurus was the one we test drove and ended up purchasing. They were very upfront about everything with the vehicle and very kind. We definitely recommend them to anyone looking for a used car!

Just checking to see if was a cheaper deal which is always good to search

LOVE my new car....Heewa and staff worked with me on my down payment and what I could afford monthly.... overall great experience

Great place to buy cars

This place is awesome and their cars are very well cared for! He encouraged us to take it to our own mechanic! Passed with flying colors! Thank you!

You guys are awesome, keep up the great work. Im in love with my car.

The worse company in the world. We purchased a van here and was told it was in good shape and dependable! 3 weeks after the purchase we had to have a new radiator put in and a tune up $958.26. This week which is 4 weeks since purchase we have now have to get a new catalytic converterput in so it will pass inspection to get our tags! We are now having to pay another $978.00. NO NOT DO BUSINESS WITH THIS COMPANY. YOU HAVE BEEN WARNED! VERY BAD COMPANY!!!!

Got my first car & I lived their friendly service deff recommend

Had minor issues 3 months in made a phone call they worked with me and fixed the issues with no problem. Very reliable and trustworthy

Awesome to work with ! Very reasonable ! And nice young gentlemen ! Would refer to everyone !

The price of the cars are somewhat reasonable. They are rebuilt engines, he wasnt completely upfront about that when I leased the car. Heewa will repo your car if you’re two weeks behind or just 1 payment behind.. this even includes if you paid off over half the car.

The best used car dealer in the area, so friendly and professional staff, if you have a plan to buy a good quilting car make sure to check with them first .

Quality, dependable, honest and best price in town. I purchased a vehicle from here, 6 month later i had a minor problem, they took care of it right away at no charge even though there was no warranty left on it.

The kindest auto dealers Ive ever met! I love my car!

The friend I went with was pleased with the business

Service will wow you! Seriously, as long as you keep up with your end of the bargain hewwa will take care of you. I had a rare occurrence,a legitimate problem and it was taken care of imediately..very good people.stop by check em out.you wont be dissapointed.

Heewa is friendly and honest cars I bought are reliable fair prices the whole deal is quick and easy I would recommend this company

Great service. Friendly staff.

Great People! Great Prices!

100% commited to customer service. Great company image with reliable affordable vehicles.

Amazing Service highly recommended

Excellent service, highly recommended

Very good

Nice

Muy bien me párese q tienen buenos carros a buen precio

Very excellent service with affordable prices