We drove from KY to Tennessee to purchase a new Pathfinder. Our salesman, Jody, greeted us and gave us water while he got the key to the vehicle I was considering. He was never pushy, but quite funny. When we were negotiating our deal, we were given a very generous offer on our trade in and a super low interest rate. This made our decision very easy. When we met with our finance officer, Krishan, he explained GAP, extended warranty packages, etc. but was never overbearing about purchasing. I love my new 2022 Nissan Pathfinder. Its exactly what I wanted! I highly recommend driving the extra mile to have a purchasing experience that is not stressful. Thank you Action Nissan!!!

Couldn’t have found a better place to buy a car.Friendly honest staff! Had my best interest at heartFrom the sale people to the financing people.would recommend Nissan to all my friends

Had a great experience! Everyone was so sweet and attentive, especially Triana Lopez! She was so helpful and showed me multiple vehicles so I could chose the best fit for me! Triana was also very patient with me when it was decision making time to purchase or not. I couldn’t say no and I have no regrets about my 2021 Rogue! I absolutely love her!10/10 recommend this dealership

Taiwan is the best salesman I have ever had he is patient well informed good listener he is a perfectionist at his craft and very well mannered to be so young he is only 21 go see Taiwan you wont regret it

My service advisor was Russell Sanford. Russell kept me informed about the process of the service needed for my car and called me when it was completed. He did a great job. All of the techs that I have helped me at Action Nissan over the past few years have always done a super job. I keep coming back because of that. Thank you!

Diagnosis and repair were completed quickly. The service advisor was helpful and communicative. The courtesy van (or Lyft) that dropped me off and picked me up is a valuable and convenient service. I’m amazed there are dealers who don’t offer that service.

Bought my car last year and I went there after almost a year to take of the issues whichs promised at the time of purchase. Theyre very friendly and helpful! Especially Id would like to Shout out to Nickolas Bnotsch ( Sales Manager) who worked so hard to take care of my issues after almost a year.

The “salesman” by the name of Taiwan Hamilton had a post on Facebook marketplace advertising a 2016 Ford Mustang GT in a maroon color. In his post he mentions 20% Down Payment and he had the car listed for 27146. I ask him how much Down Payment and he replies “4K” now 20% of $27146 is 5400. So I had to ask him for the total price on the car. And he replied “are you blind bro”. No “bro” I’m not blind. Your math just doesn’t add up. If this is how rude and bad their customer service is then I wonder what other things they let slide and how shady they can be. I’m worried for this dealership for allowing this guy to even have a job in the sales department. If a salesperson can’t even do simple math or have simple customer service then don’t waste your time or money here. Stay away from this place.

Super friendly staff at Action Nissan. Adam was very courteous as a brand new dealer and Stan was super friendly and helpful supporting Adam in the trade-in of our car and purchase of a car that fit our family. Krishan with financing was awesome and quickly got me through all the paperwork while keeping me informed so that I could make the best decisions for my situation. Thank you all for the assistance!

I love my Nissan Rogue! I recently took it in for an oil change and tire rotation. It was a pleasant experience for me...everyone was friendly and I was in and out in about an hour. They even washed my car!

Everyone was helpful, kind and took great care of my car.

Hugo is the best! I always make sure he is working before I bring my car in. He is efficient and trustworthy. Grateful that I have been able to work with him over the years!

I had a wonderful experience with the team at Action Nissan. It started with me just looking at pictures of the new 2021 Rogue Platinum online. Mary helped get me scheduled to come in. I was greeted by the store manager who was friendly and very accommodating. He set me up with Mr. Winer, who processed my paperwork. He was friendly and very helpful. They got everything rolling for me. I was approved for my car! They sent me to speak with Mr. Vasquez, the finance man. He was super friendly and helped me close everything up. Before the end of the day I drove off with my brand new 2021 Rogue platinum. Such an amazing team of people working hard to get their customers exactly what they want. Thanks again!

My guy that helped me was Mr Johnathon he was absolutely amazing and definitely good guy. He was definitely good mannered and took his time with me.

They charged me less for an lol change than pep boys and also washed my entire car and inspected it. The were also very friendly and helpful. Definitely a great place to take your car

I had a horrible experience at another dealership with a brand new vehicle. I was very nervous bringing my car in. Thankfully that didnt last long. Bobby was my technician. He went above and beyond to make sure everything was perfect with my car. His attention to detail and professionalism were exceptional! I could not be happier! I wont be taking my car anywhere else.

Terrible experience all around. From Purchase to Maintenance all they seem to do is price gouge. Incredibly unprofessional and take advantage of people to pay higher rates. $155 for a software update thats free on literally every other device? Id give zero stars if it was an option. My advice? Go literally anywhere else. Ran my girlfriends credit six times after telling her they wouldnt, ramping it up.

My time was well spent I came home in a new car and I love my 2018 Nissan Altima

Me and my wife maria just bought a brand new car throughTaiwan Hamilton. Very pleased with our purchase and never felt better during the process. Stress free and quick and easy. Picking the car was the hardest part but in the end he set us up in a perfect car. Thanks man and action Nissan.

I recently had some repair work done on my Infiniti G35x and I notice a vast improvement. The work was done well and in the same day. The service technician Bobby C. was very knowledgeable and communicative with what needed to be done and what it would cost. I would highly recommend his services.

The service department did a wonderful job getting my car in and out for maintenance. The advisor, Macon I believe did a great job. I alway enjoy working with young women in non traditional roles.However, I will never recommend Action Nissan because of the way they handled the pandemic. One employee made fun of me for wearing a mask. I have to return there for my service because of the lease.

Will never buy here again. If you do, review every detail!!!! I made the mistake of trusting my dealer, Heather Fowler, who blatantly lied to me. 3 years into my financing my car and I’ve had continuous issues. Lies about the term length and financing, no coverage from the dealership in terms of warranty or covering a first oil change or anything (bought my car brand new), and she never offered me gap insurance. I was a first time buyer and she took advantage of that.

Had a great experience this week at Action! Ray and helped me get set up with an oil change and was very personable. Was an easy visit and didnt have to wait long. Thanks for your help!

I love the truck I got from action Nissan. Very nice people very friendly staff and helpful and I would recommend to anyone to come over to their dreams car they are the best in town. Just loved

It was amazing. Ray edwards made the process so easy & provided great customer service.

I had a wonderful experience at Action Nissan. They helped me save as much as I could and were very patient.

Thank you Hugo for always being informative and efficient! You have an amazing work ethic, you not only treat me with first class service but I also see you treat other customers that way as well! Action Nissan you are luck to have him! Please make sure he gets this because he deserves to know how amazing he is! I believe he deserves a raise!

I took my car there after an accident and it was ready within 2 weeks. Debbie from the Collision Center was really nice and sweet. She would call me to give me updates, she also explained all that I needed to do. Kind person and great customer service! I wish I dont need to but if I ever have any other issue I will definitely take my car back :)

I had a great experience getting my ‘09 Nissan Murano fixed at this location thanks to my Rep, Bobby Costlow! Bobby went above and beyond to help me with my warranty repairs, he also kept me informed the whole time, and he had a great attitude! Ask For Bobby Costlow!

My car is my independence and my second set of legs because I am a single woman who uses a walker to get around..I like to thank the Service department for doing an awesome job repairing my car. Thank you so much, I really appreciate you going over and above to make sure I am able to continue to be self sufficient.Thank you for caring about your customers and making us feel valued. It really rare in this day and time. I will never forget how u made me feel.

The service is good, the wait area is comfortable and everything is nice and clean.But I was disappointed with the work done to the car, I specifically requested to look for the issues I was having, and the only different thing I ask for wasnt done.

Triana Lopez was Very Very Nice and Patience and Help Us Purchase A Car That I Loved. Thank You

Bobby Costlow was fantastic!! He got me signed in quick and even got me Lyfts, which I didn’t know was a thing! He was very helpful and respectful!

Russell Sanford is the best! He did help me with all the way until my car got fix. I appreciate him doing it for me .

Hugo was my rep, extremely friendly & courteous & professional. I felt he was accurate & went over my checkup thoroughly with me. Great job Hugo!

I called as my battery was malfunctioning, Action Nissan service rep. Bobby told to come in and they would try and fit me in, they did and replaced my battery. I left a very happy cusotmer!

Action Nissan was great and friendly service I love the car that Im in, and I hope things continue to go well in the future great place for a new start with a new car

The representative Jodi was very helpful. He assisted with getting me the deal that I desire that time. I love my car and I appreciate his service.

Came in for an oil change and brake inspection. Brakes is good for another year. I received recommendations for a battery replacement and brake fluid flush. All mention services was performed along with a free car wash. Russell Sanford was my sales advisor very friendly and courtesy.

Very nice. Ive had my car serviced at other Nissan dealerships and the service difference is by a long shot. They actually take care of the cars here and let you know what needs done.

Johnathan was a great customer service guy. Helpful and nice.I brought my car in because it was making a funny noise. Turns it it had a few loose bolts on a heat shield that needed to be fixed.However, before I was contacted about the real issue with my car, I first got an email with a list of additional services the mechanic suggested I get done. To someone who didnt know much about cars/mechanics, it would be very easy to end up paying $900+ more for additional services NOT needed.I suggest contacting customers about the issue they brought it in for before sending this email or including the diagnostic results for the issue they brought it in for in the email preferably at the top. The way it was all handled seemed like the company was trying to swindle customers out of more money.In the end, the issue was fixed. I just want to caution other customers to be aware of the diagnostic email you will get and ask a second opinion before approving the additional services.

I am a new customer of Action Nissan. I found the Service Department to be high quality and well represented by Russell Sanford (Service Advisor). The professionalism and courtesy displayed by Russell are hopefully representative of the entire Action Nissan culture.

It was a pleasant experience from start to finish. Excellent customer service by Russel!

I bought my second vehicle from Action yesterday. The team is amazing. No pressure. Everybody there is great, in every department, Ive never had an issue with either purchase or services. Its just a great operation. 11/10! Ask for Sarah if you want an out of this world sales experience

Text message notified me that service was available earlier than scheduled so I was able to get in early. Intake service person recognized the issue immediately so I knew what was needed immediately. Waiting area was fine, although wait was longer than expected. Needed service was warrantied so no charge to me, and my vehicle was returned to me with a complimentary wash, which was a nice feeling.

The service department is top notch. I bought my Nissan from another dealership and with it free oil changes. I couldnt get service (or even a call back) with the other dealership and decided Id rather pay and go to Action. I wont go anywhere else for my service needs.

It was a beautiful experience, better than before. The person who attended to me- Raymond or Ray was very professional and respectful.

Our experience with Action Nissan has been wonderful. Evan was knowledgeable regarding the vehicle we were looking for. He was very personable and helpful. Fred made sure we got the best deal possible. We would definitely deal with them again.

Best dealership in town. Got a new 2021 Nissan Rogue and the entire process from test drive to finalizing the deal and paperwork was completed in under 2 hours.

My back trunk area rug got caught in my lift gate 😩but Action Nissan certainly got it taken care of right away . I was on a road trip from out of town and Nashville was my first stop so it made sense to go there, glad I did they also took care of recalls that was on my vehicle . Even from out of town they were courteous and friendlyThank youAction NissanHappy Customer 🤗

Such a good buying experienceJacob did a great job

Macon is awesome, very friendly and sweet personality. Accommodated repairing the vehicle and taking a look at it last minute while the Nissan of cool springs was ignoring me hoping that I would just go away. I believe between leaving a bad review for them, taking back my Good review from when they sold me the car, calling Connor Lewis twice and threatening a lawsuit, and actually receiving help from action Nissan and leaving them a good review that I got someones attention because I finally received a callback after a full day and almost a second full day apologizing and offering to follow through on their promise to service the car. I dont know if Ill ever purchase another vehicle from a Nissan dealership again after this experience but if I do Ill go to action first and give them the benefit of the doubt since the service was so good.

I went in with a light on..was advice what the issue was I thought the warranty was gone but it wasnt!!! So happy..also got some recommended maintenance preformed..very happy with everything!!!! The young man who helped me( sorry horrible with names) but he kept me up to date on everything!!!

Taiwan was very helpful with myself and my husband. He actually ended up selling us two cars today! He was very willing to help and show us different options that we could take. I highly recommend.

Jody Pegues was the authentic, attentive, and a great listener with what we need in our price range. If youre looking for a specific Sales agent, ask for him! They have a nice selection for affordable used cars (:

Matt Baker made my car buying experience very easy. Responsive to texts, calls, email how ever I wanted to communicate with him. I appreciate how Matt made the entire process simple!

Ive had to take my Rogue in for a problem, and Russell in the Service department was awesome. He was super friendly, and worked to get my car fixed up and returned as soon as possible. Had a small hiccup getting the part in the original timeline, (due to chip shortage) but he kept me up to date on the status at every chance he had, or there was new info. Overall very happy with my experience, and my interactions with Russell.

I recently traded in a 2019 Altima. Matt Baker was my sales representative and was extremely helpful. I appreciated his genuineness and hard work to actually help me and not just make a sale. I have never been more satisfied with a car dealership and sales team. Thanks!

My Nissan rep. was Macon and she was very professional and friendly. She explained everything regarding 70,000 mile check up.

Sarah Earls, the BDC Representative at Action Nissan, was so helpful and kind in helping us find our new car. She went out of her way to make it an experience and not a difficult task. She was not pushy and answered all my questions. I would definitely recommend Sarah if you are looking for the perfect car!

My experience at Action Nissan was great! Not only was the service great, but after helping me find the perfect first car they also went above and beyond to work with my financial situation and make sure I got approved for the car. Also thank you so much Isac and Katherine for spending hours helping me get set up with great car insurance at an affordable price.

Not very often do I rate a 5 star, I pick at things and look at things that could have made by experience better. At my work we live and die by surveys so I know how a survey should work. We live 2 hrs away from the dealership, we first talked to Nick the finance Manager at 12 pm he answered our questions got our trade accessed and ran a deal for us. We left the house at 2pm fastest purchase ever. Nick and the whole staff were nice, courteous, and valued our time and our business. We checked out the car, signed paperwork and done. Our fast world has gotten to where speed takes the place of real customer service, Nick and the whole staff proved that was not the case at Action Nissan. Thank you all and I will be back!

Everybody was so friendly, and helpful. Great experience. I will be back for sure !! Thank you

Russell was very communicative about what needed to be done to fix my Nissan and even gave me his cell number to stay in touch easier! He had the part expedited so that it would be done as quickly as possible. Very smooth and positive experience.

My service rep was friendly and explained the detail found in the report provided.

They were able to tell me exactly what was wrong with my vehicle and provide the proper solution to fix it. I also like the fact that they offered a free rideshare home and back to the dealership when my car was ready to be picked up.

Great Customer Service Everytime I Come. I Drive An Infiniti G37x an have had it for 4 yrs now, and anything I need done I take to Action Nissan....Big Thanks To Mr. Bill & Mr. Ray In The Service Department. I literally Ask for them whenever I come there. 👍🏽

I bought my first new car here. Lenora Zachorie was easy to deal with and made the process go very smooth. I am very happy with my purchase!

The service department was exceptional!!! They were closing yet waited for me to get there for a tire issue. They gave me a new tire at no cost to me which really helped me alot and everyone was kind, courteous and very attentive. I would recommend the service department to everyone.

If you need a car and want a good car lot go here they help me get a 2016 Nissan Altima and they was very friendly n go hollow at Matt Baker he will get u in there

This has been one of the worse car buying experiences ever. My husband Timothy bought a Nissan Kicks about a month ago and have had issues ever since with getting the vehicle registered. He calls and leaves messages that doesnt get returned and he doesnt even know what is going on with his registration.We went back there last week to sign new financial documents and Have not heard a word from the finance manager at all. I would not recommend this dealership.

Matt Baker was hard-working and had a great attitude. Would definitely work with him again.

Awesome experience with Action Nissan. Taiwan Hamilton & Nicholas Brotsch treated us great. Very happy customer!!

The service was great. I was in and out with no hassle. I am very happy with my purchase.

Russel, the service agent assigned to me was outstanding. He listened, was attentive and proactive with my car needs. Though he has only been at the dealership for less than 3 months, he was a seasoned professional.

Absolutely the worst experience I have ever had. They were supposed to do a recall, told me it was done and my car got towed to Rivergate Nissan and they informed me that it was never done. Mind you my 2020 Nissan Truck would not start the day I picked it up . Action Nissan claims they did an inspection which includes checking the battery and Rivergate Nissan informed me that a cell was bad and change the battery free of cost. Truck was not washed and the spare I had in the back of the truck still was there when I picked the truck up. The individual responsible for my service told me the spare was returned to the bottom of the vehicle. The tire they replaced was mounted backwards and it had 50lbs of pressure compared to 42lbs in all the other tires. I will.never take my vehicle there again and would advise anyone to do the same.

After quarantine and months of being patient Christian not only listen he heard what I wanted and delivered RIGHT ON TIME!!! Awesomeness!!!! Then to top things off Nick came in from finance to close the deal not bad for a mom and daughters day out!!! thanks Guys you both rock!!!

Taiwan was a pleasure to deal with, friendly, knowledgeable, and willing to find an answer to all of my questions. I was surprised, and extremely grateful when the dealership offered to deliver the car to my home as I was buying the car as a gift for my wife’s birthday. This is the second car we have purchased from Action Nissan and would recommend them to anyone looking to buy new vehicle.

Taiwan was a pleasure. Very professional. Made sure he met all my needs on finding me the perfect vehicle. He made sure I walked out with no hassle and a brand new car. Go ask for Taiwan Hamilton!

I had a great experience with Taiwan. Hes easy going and super knowledgeable.

Everyone is always so nice and professional. They give me options and let me know what’s the best option for me. And everything is done in a timely manner. Great job Nissan!

Best experience ever buying a new vehicle. I have bought a few and even an RV and it was never easier any place than Action Nissan. That is why they have easy buttons all around the place and I hit those buttons a few times. That was easy !! No painful negotiating they brought the A game after I told them what I wanted, what I expected for trade in and what I wanted to spend. They listened and boom the deal was made and we drove home in a new truck. Want to save yourself lots of pain...go to Action Nissan!! If it wasnt true I would not be writing this !!!Andy Seymour

Purchase a used car from the dealership I had issue with issues with it some days later the salesman gave me the runaround instead of helping me with the problem

Experience was great dealing with the service dept. Made appointment online. Vehicle was ready when they told me it would. My car ran like when I purchased it after being serviced. Only one issue or minor concern was when reviewing the paperwork given to me there were 2 sheets. One containing what the service dept repaired then the other indicated a 27 point inspection done and a complimentary car detail(outside only paper states). My vehicle did not get the car wash. It was just as I brought it in. Which was no problem because I was not expecting it but it lead me to question if the 27 point inspection was done. Thats more of my minor concern. Other than that we thank everyone in the service dept who got our vehicle back to how what made us purchase here from. Action Nissan.

Sarah is a sweetheart. Very easy going. Fairly normal car dealership. Gotta play the game. Not a bad experience though and I feel like I got a decent deal.

I had an excellent experience at Action Nissan. I went in knowing exactly what I wanted. Jorden Meshoto was a great sales consultant and answered all our questions. I would recommend them to anyone buying a new car. Also, we loved working with Jorge with finance!

Matt took very good care of us and showed us every step of the way. We need that in salesman to get through the buying process! Thanks for all your help

My service Representative Ray (RayVaughn) was great. He had me in and out in no time. He was friendly and knowledgeable. He went above and beyond what was expected.

GREAT SERVICE DEPARTMENT !!Staff is experienced and friendly

My service advisor was very informative and took time to answer question and even helped my husband with a requested printout form a previous appointment.

Over the years, I have had just-okay, bad, and good experiences when purchasing cars, but never could I say that I had a great experience, until now! Action Nissan in Nashville, along with the companys Sales Associate, Izoc Aziz, was by far the best car-buying experience Ive ever had! They listened to me, worked quickly to meet the deal that I had in mind, took care of a cleaning issue I had with the new car and then closed the deal on my terms without hesitation. I will recommend Action Nissan to anyone I come in contact with who is shopping for a car! Thank you Action Nissan for having a great Team!

Taiwan was amazing! We will definitely be back as long as he’s here selling cars. We left another Nissan dealership frustrated and left here happy.

When i met my seller he was friendly and helpful of my needs as well.

Taiwan and Lenora worked diligently to make our deal happen. Great service and a very friendly staff. I’ll be a repeat customer.

Matt Baker did a wonderful job getting me into a new car! I highly recommend him as a salesperson.

Taiwan was our salesman he was so patient with us. We.had a very good experience!! We love the Pathfinder!! Hey I was the first to hit the “Easy” button! Thank you

Taiwan Hamilton is the Best Person you could ever deal with I saw the review that someone left him and had no choice to leave my review with my experience with Him I first met him when started as a Salesman at Carl Black Chevrolet He has became a friend a brother and even my official Salesman the review that I saw with the screenshots is definitely him but the person who reviewed him based on what I saw seemed as if they just wanted to stir some kind of mess up to get him in trouble for him having everything posted and the guy still have him a hard time we as people that look at reviews need to look at both sides of the story all you saw was one sided Taiwan IS THE BEST PERSON YOU COULD EVER DO BUSINESS WITH AND HE MAKE SURES HE LIVES BY HIS SAYINGWhat reads on his Cards are “I DONT MAKE SALES I MAKE RELATIONSHIPS “

Great the wait time wasnt long

For this to be my first ever new car buying experience. Having a fabulous salesman Tim Campbell made it oh so much better. I drove home in a brand new car and absolutely love it. Action Nissan is the place to go.

Went in today to Action Nissan just to browse. We ended up buying a car. The customer service was great and Sarah was awesome, she was so helpful with everything. I definitely would recommend Action Nissan!.