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Markraft Cabinets, Nashville TN
1664 Elm Hill Pike, Nashville, TN 37210, United States
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Markraft Cabinets, Nashville TN
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Ja
Review №1

Spectacular job by Markraft. The blue and white kitchen cabinets are great quality and were professionally and perfectly installed by Jason. Dan Collins was terrific and helped meet our goals. Thank you for my favorite room in the house Markraft!!

Ad
Review №2

I had a great experience with with Markraft. The quality was great and our cabinets were delivered on time. I especially appreciated working with Sherry. She was very attentive to our needs and creative with her designs. I would highly recommend anyone looking to update their home to work with her and Markraft.

Be
Review №3

I was very pleased with my experience at Markraft Cabinets. My contact there was Alyssa, and she was extremely helpful, and knowledgeable about all aspects of turning my kitchen into a beautiful functioning part of my house. Right after my installation, an inspector came by, pointed out a few details that I would never have seen, and had a repairman out the next day to finish all the details. Everything from the cabinets to the counter top were expertly installed.

Tr
Review №4

We had a great experience at Markraft. We recently purchased a vanity/cabinet for our guest bathroom. We visited the showroom and narrowed down our selection. Dan Collins then worked with us to measure, make suggestions for the countertop, arrange delivery and installation, and offer other helpful advice. We couldn’t be more pleased with the customer service that we received or the quality of the final product. The price was very reasonable too. We will definitely use them again when we remodel our other bathroom. I highly recommend them!

An
Review №5

I have been working with MarKraft for 5 years now. Service is the best around. Showroom is top notch! And warranty and punch out is always handled in a timely manner. Best in the business! Thank u to everyone there!

Sh
Review №6

Markraft is a great company with an awesome selection of quality cabinets for all our projects. We appreciate the service and the follow through on all they do. From management to Install and everywhere in between they care about what they do and it shows.

La
Review №7

We exclusively work with Markraft Cabinet. And receive nothing but a great experience. Their designs and knowledge of their product helps us with each Custom project. We never have a question unanswered or any concerns unaddressed. They are great with people in the trades - as well as any direct customer interaction. Highly recommended and look forward to more years working together!

Ja
Review №8

Markraft reviewAbsolute nightmare, do not use this company. We used Markraft for our full kitchen remodel and the Nashville location is a complete joke. Unorganized, junior staff, non-present management and more. We bought the highest brand they sold because we wanted solid walnut and wood boxes. It showed up as veneer and MDF with several things being missing or wrong from the order. Markraft has such bad relationships with their vendors that a rush order for a wrong part took 2 months. (Markraft is just a 3rd party reseller for other cabinet companies) All in all, our 2-3 month project took 7 months because of their mismanagement. The cabinets were also installed incorrectly and we are thus out of pocket a few thousand dollars because we had to fix things. Many of our inset cabinet doors won’t close evenly and aren’t flush. They tried adjusting them after install but said “yeah the boxes just aren’t square so we can’t fix that”. In some places the inset doors are a 1/4” off.When we pay over $34,000 to a luxury cabinet company to oversee and manage the entire process, we expect a high quality product and great customer service. We got none of that. After talking to other contractors in Nashville, it appears this is not an isolated incident and they’re known for shoddy work. Another problem is that you have to pay in full before they install the cabinets, so if something is incorrect, you have no recourse. Once we paid in full, the manager was dismissive and wouldn’t even pay for the damages that we had to have fixed. It’s been 3 months since he’d “look into maybe a small partial refund for the items that were wrong.” I tried reaching out to Markraft management in North Carolina (their head office) but no one ever got back to me.I’ve since gotten bids from other cabinet companies and our kitchen should have cost around $25,000 (including install) for solid wood boxes and walnut. We were ok with paying a higher premium for a headache and hassle free experience because our life is very busy. We found out our account manager and designer got demoted halfway through our project, but that they kept her on our job. No one checked in to see if we were having problems and at our request to talk with a manager about our concerns, she said she was forwarding our emails when in fact she was not. I tried calling the front desk and sending emails to the general mailbox, but after weeks of trying I never got a response. I tried similarly with the North Carolina office and could not reach anyone.3 months laters and our kitchen still isn’t complete and we’re waiting on a piece of wood to ship from the cabinet company.Again, please do not use this company.

Ju
Review №9

We used this company to install cabinets around 5 years ago in a house we previously owned in the bar/2nd kitchen (we created the space) and they turned out gorgeous and were such great quality. Meanwhile, at another house we own in Winchester, our contractor used a local cabinet company. Not a good experience. So, yeah, no idea how pricing compared between the two companies but I can tell you, we are getting ready to redo the laundry room (and later on kitchen) in our current Brentwood home and I wont even consider using another company. I posted a pic of our old cabinets (if you can find it), they were stunning. Even the trash can drawer made the best sense, who knew? No chipping on the finish (wouldnt have thought about this until it happened with our lake cabinets before we even got to use them!). Im sure there are other good companies in the Nashville area but Im not willing to take the chance to find out considering how much you invest in them! :)

Sc
Review №10

Ross Morgenson was absolutely wonderful to work with and took care of all our needs. I highly recommend him for his exceptional customer service.

Ta
Review №11

We appreciate their exceptional customer service when working with our interior design clients.

Ga
Review №12

They are wonderful!! We had our cabinets done in our first home and countertops now we are getting ready to remodel this home and would not use anyone else!!!!

KD
Review №13

Awesome Company to Work With, Recommend Highly!!

Ca
Review №14

I highly recommend this amazing company!!!

Pa
Review №15

Gorgeous products

Information
100 Photos
15 Comments
4.4 Rating
  • Address:1664 Elm Hill Pike, Nashville, TN 37210, United States
  • Site:https://markraft.com/nashville/
  • Phone:+1 615-360-2118
Categories
  • Cabinet store
  • Bathroom remodeler
  • Cabinet maker
  • Contractor
  • Kitchen remodeler
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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