Terrance in electronics went above and beyond helping us. According to Targets website, this Target had a canopy we were wanting. When we get there, they do not have it. Terrance checked in the back for us & then contacted another Target a couples miles away. They had one so he had them bring it to their service desk with our name on it. When we got to the other Target, it was ready to go! Thanks, Terrance! He could’ve easily blew us off but showed great customer service!

Great selection on toys which is why I was there, shopping for my grand baby birthday

Usually have desired items at a competitive price. Excellent selection and sales on most items. Wish they had more hardware, but this is not in their sales profile.

They always have large variety of the items I use in my everyday life. The store was cleans and the staff was courteous.

I used curbside pickup and between the app and that it was a great experience. Shopping on the app was seamless. I was able to search for items and get recommendations on items.

The service desk rep was very unfriendly and gave me my mattress pad without even offering to place it in a bag. I had to ask for a bag. She acted like I was inconveniencing her at even being at the desk. It was not a good shopping experience. I had planned to do more shopping in addition to picking up my order but because of her attitude I just got my item and exited the store.

Pharmacy staff person was not accommodating. Read from a paper concerning the booster shot and required getting an appointment which had not been the case at the White Bridge location that was giving the booster shot with no hassle or requiring a statement from a primary physician.

Long lines every time I come here & everybody that works there never wants to help you find anything.

Good experience. Nice friendly and helpful employee at check out ( Catlain) on Sunday 3/7. Helped us and show us the app. Very clean and nice store.

I love Target and enjoy shopping there.

The store is just so big, which is the only detractor. Its so hard to find what youre looking for.

I placed an order this morning at 8am for curbside pick up (which typically takes 2 hours) and it’s now 4:30pm and there’s no update. I tried calling the store a few times and no one answered. They may be short staffed or something but it should be posted online or somewhere stating this service is not available. I would not place a pick up or curb side order at Nashville West Target store.

I LOVE SHOPPING AT TAGET BECAUSE THEY HAVE EVERYTHING!I

Clean, well stocked & organized. Check out moved fast. Friendly employees.

This Target store on Charlotte Pike in Nashville is perhaps the best-run Target weve seen anywhere in the United Sates. Staff is extremely friendly, and it is clean and stocked and organized with an order that is unnatural in big-box retail. At noon on a recent day it looked as if the store had just opened, afresh -- and everyone had spent the entire night perfecting the placement of every item in the store.

Guest service is amazing, order pickup is amazing, store is clean, neat and organized

Clean store; however, the store had a few items for black history for sale make you wonder why bother?

Typical target store. With Starbucks inside.

Easy and efficient order pickup.

Love Target but dont know like their prices. In this day and time we all want a deal and there wasnt a very big selection of CDs. Its always clean and the employees are pretty nice.

Didn’t have what I was looking for but a very clean store.

Store was clean---gal up front was wiping every single cart handle, she greeted me WITH A MASK ON, which gave me some peace of mind in this crazy world. Best online order for pickup experience ever. I am now dropping Walmarts dirty store on Charlotte for the Target store in Nashville West.

Everything I need in one place!

Big and clean target. Nice to shop around.

I had an employee following me throughout the store, watching everything I did. He even walked behind me to the front door. I guess he thought I was there to steal the $15 worth of items I had since Im not a white soccer mom like all the other customers here. 😂

Worst target in Nashville, not up to real target standards. Most ratchet target I’ve ever been inside. Very rude employees, even for a pandemic. Unwilling to work with you when you’re confused. I tried to make a simple return with a receipt but even though I only have TWO cards I could have made the purchase with, I tried both, I still HAD to receive store credit. The purchase was just a few days old but I still got forced into accepting store credit. Clearly this target hires scam artists for employees to save money, DO NOT SHOP HERE. Go to White Bridge, they are MUCH cleaner AND nicer.

Love this Target! It is in a great location, I always find what I need, and the place is clean, clean, CLEAN! Starbucks inside the store is wonderful. Always a great shopping experience! The cashiers are always so friendly and personable, even late at night or when they are really busy.. Would highly recommend to anyone!

Always great service here. Wish there was one closer to Dickson.

Great service and very nice store.

My first shopping trip inside a store in 3 months. Some surprises related to sparsely stocked areas of store not related to paper and cleaning supplies. Otherwise, enjoyed it.

Its not Wal-Mart

Ease of ordering and pick up. Always great stuff and friendly service!

I love target. I always have.

Target has the best curbside of any retail!

I honestly just want to give a shout out to a young lady, I believe her name is McKayla, but I am always in target and every time I am there she has a smile on her face and is always just so sweet. Every time she sees me she doesn’t hesitate to speak and ask me how I am doing. To me that is just a amazing that, that sweet young girl has a smile on her face even through all of this!!! #mckaylarocks

Just left the location using self checkout. The girl attending the area was not sanitizing the self checkout after each customer. I had to ask to spray it down. First time I’ve seen someone NOT sanitize. Lazy or no care is my guess. 3:45 pm is when I was in there.

Im in the parking lot still because I did not want to forget. The customer rep Mo is awesome. She was able to help me even though my request was unusual I think. I had lost my receipt and thrown the box for some earbuds I bought a little over a month ago. When she didn’t knew the answer she asked I believe her supervisor for help. I wasn’t able to get my receipt as I needed it for a warranty return as the device I bought became defective, however, Mo still was able to help me make the return. In other places, the rep would have just told me they couldn’t help at all and I would have pretty much lost close to $200. Thanks Mo and I hope you get a raise soon!!! 😊

Its not great.

TARGET truly operates by putting their customers first. Product quality is superb. Location is great. Everything I need is in the store. On my way out, I usually stop to get 2 bags of popcorn for my mom and I and a beverage from STARBUCKS!

Target is putting in great efforts to keep everyone safe. The staff are all so friendly.

The worker helped me and my family understand how to work the device, she went through every step possible until we felt comfortable doing it on our own... After her help it was a blast going through things i would love to have for my daughter!

Great prices, and products, and the curbside pickup service is quick and amazing. The staff is so helpful and polite, and after only a few times using the drive up option, its now my #1 way to shop for anything I possibly can order that way. This location is absolutely amazing!

Clean store, kind associates, and I greatly appreciated the care in making the stores compliant with COVID-19 precautions.

The people are pleasant and its very easy and quick.

Target really amped up the toy and electronics section to include nerds, geeks, and other alternative culture with some higher end collectibles and other stuff.Im impressed. Not sure if they are trying to compete with GameStop or other online retailers but Im glad they did it.

Staff is helpful. Aisles are wide enough for the shopping carts. Willing to open up check out lines. Good prices and service. What more can you ask?

I doubt management at Target reads these reviews, but I feel compelled to share my experience today - specifically with Target mobile. I recognize that today is Black Friday. I have worked in retail before. Things are chaotic. Sometimes you are understaffed, customers can be difficult, etc. I get it.That does not make it acceptable to straight up *lie* to people repeatedly, especially after they have been waiting in your store for SEVEN hours. All for the sake of sales. In the past 24 hours, I personally witnessed several other customers be severely inconvenienced by these untruths - thinly veiled and morally bankrupt sales tactics.I wont go into details about the specifics of my situation today, but ask anyone who came into the electronics department today and they would know that I was essentially a permanent fixture as I waited, from 8am to 3pm, for the Target Tech/Mobile department to activate a new iPhone for me. It was like a nightmare you couldnt wake from. To add insult to injury, I walked away empty handed (and hungry and dehydrated)...In a lot of cases, these type of scathing reviews are unfair, and not entirely truthful. There are 2 sides to every story and at least SOME of the fault lies with the customer in some way. While I dont proclaim to be perfect, and I despise playing the victim, I can assure you my tumultuous experience today was ENTIRELY due to their poor handling and management.I plan to share details of my encounter today with everyone that I know. My household will not spend a single dollar at Target again - which is disappointing because I always saw them as the good guys, especially as a better alternative to the big blue W.Edit: I want to be clear, I was not waiting the entire time to be helped. That was only the first 1.5 hours. I was being helped for the 5.5 hours after that.

Always consistent. Target NASHVILLE West, always provides stellar service, products and although the store is under renovation, still easy to navigate throughout.

I love the look of the remodel this location has completed. It needed to be updated.

Its not Walmart. Thats really all you need to know. Theyre home decor is a little bland but thats apparently whats popular now.

Nice store and well kept. My only complaint is at the checkout lanes. The whole area is cramped and they seem to be understaffed resulting in longer waiting times than other Target stores Ive visited.

Things were in stock, CHRIS in electronics/toys was MOST helpful of all, the pegs of the action figures I was looking for were empty, he went back and checked and almost ALL were back there, street dated and waiting to be put out. Thanks SO MUCH to Chris there! GET THE MAN DONUTS!!

I Had An Amazing Shopping Experience Today. Your Employee Faith Was SUCH An Sweet Heart! She Was So Kind And Patient With Me. I Can Definitely Say I Will Be Back.

Typical Target stuff. Very clean and well maintained and well stocked. Employees seem pretty nice.

Our order was delivered to the car in no time!

This target is great. Always clean and staff is friendly. I prefer target to Walmart anyways of course but this one is the best. The cashier Jennifer went out of her way to help me out. It is worth the extra drive to go here instead of the one by my house. Love this place!!!Dave

Very busy target! With as much traffic as this store gets, it does get a bit messy. Self checkout is really nice, just wish they had more registers. Disappointed that the little pizza hut area is always closed, but starbucks is always open.

Love Target but 3 times over the last year I have stopped there for undershirts and that department/area, the socks, underwear and t-shirts always looks like they had a huge sale or going out of business. Very few products and in such disarray. Trashed.

The Nashville West store is well managed. Plenty of checkout people and helpful people in the Self checkout. Theres never a line at customer service.

The store is always clean and the employees are always willing to help anyway possible.

Great selection, fantastic service and the store is clean. Its Christmas time yet shelves are surprisingly well stocked and tidy. Lots of visible employees on the floor putting away merchandise and happy to help you find what youre looking for. To a California girl thats all gold!

Ease of App and quality prices

It works. Fast and correct

Today I went their to get a white mocha for me and banana bread for my kids... when I saw the place where they put all the sandwiches and the cakes, there were so many bugs were flying there. My kids didn’t want to eat from there. But I still ordered my mocha. And now my stomach is hurting so bad.. will never go back

I love this store! Its very convenient and as a Red Card holder Im in here 2-3 times a week.

Great product Great customer service

Target stores are over rated and over priced. Staff was rude. Will not be back.

Easy and fast pick up

Fast and friendly service! I was able to pick my item up with ease!

I was just there for less than 20 minutes buying a fry pan, and someone clearly scratched my car with a car key. I’m not sure if you can help me out who did this on your cam.😔

Staff is always friendly and helpful, place is always clean. Target is my happy place so I have no bad things to say

Very friendly and fast. Clean and relaxing environment.

I usually have a wonderful shopping experience here at this particular location.But when we were checking out,Our cashier,Danielle,was VERY rude.She wouldn’t talk to me or my mom.But she smiled at the woman behind us.I love this target and will shop here again.But I just hope that we don’t turn up at that kind of treatment again.

The best Target in Nashville (open till 11PM)! Also, has a great Starbucks inside (open till 10PM)! The staff at both are top notch, excellent service!

Great store, but they never play music. I frequent at least once a week. It feels so uncomfortable to be in a store without music...

The employees are always very friendly and the items in the store are wonderful! There’s always lots to choose from...a great selection!

Had a very nice interaction with an employee at 10:30 on a Friday night- I just wanted to get in and get home, and their excellent customer service was appreciated!

This Target location is superb, as most Target locations in the South are. I like The clean, tidy store and layout. And the Target Up &Up brand is quality.

The store was mostly tidy with the exception of some disorganized items here and there. The staff were friendly and helpful. The only thing I disliked was how densely the store was packed, but can you really help that? Haha, not easily, no. Overall it was a great experience.

Its fast and easy.

Great store with great and very helpful employees!

Pulled up to the parking / waiting area and my products were there waiting .. loaded and out in 2 minutes .. great service

Of all the Target stores Ive been to, this one has been the best maintained. The store has always been clean, the employees have always been friendly to me and helpful.

Perfect store for a quick grocery or clothes shopping.

The Nashville West Target is a great spot to take the kids to find these treasures of the past! It just might be the first time that you visit the store and not leave with a lighter wallet!Pulling into the shopping center off of Charlotte Pike, find a parking spot on the far left along the enormous rock wall. The rock is part of the Catheys formation. Mostly limestone and shale from the Ordovician age... approximately 450 million years old. On reaching the wall youll see a large amount of loose rock on the ground. Be careful not to stay too close where rock from above can fall, and also be careful to not twist your ankle walking along the loose rock, but look closely...Youll found an assortment, but primarily brachiopods which were clam-like filter feeds that lived on the seafloor during the Paleozoic Era.The Red Caboose site previously posted about has a better assortment, but the Nashville West Target is still a great stop with plenty of good specimens to find. The kids will love it.

Except for the RARE occasion, I am usually really satisfied with product quality. Ive yet to be disappointed with service!!

I was just spoken to very rudely from a female claiming to be a manager. She was loud and frustrated that I wanted a logical explanation about a return. All cases are not black and white.... I only assume that she was challenged that I would not turn and lleave when she dismissed me......ut she wouldnt answer my question. She just cut me off and very rudely. Another Target Member stepped in and politely asked her was there nothing that she could do for the customer She again said she had explained the stores policy and I needed to leave. Im very disappointed in her inability to be polite and reasonable. I spend money because I like your atmosphere and quality..... a manager should know better...... no excuse.

As good as a Target experience gets. Parking is easy, employees are plentiful and helpful, the store is clean and organized, and the products/prices are exactly what you expect at a Target.

Decent shopping experience. It is a cleaner, more civil version of Walmart. That should sell you on it alone.However, this store does not accept WIC cards. The Target website says it does. The WIC sites say it does. Reality is another story, Im afraid.

Very unprofessional staff ranging from the clerks to the manager. I have requested a call from the district manager and the manager in general at the store and still waiting over a week later. I am in the process of submitting a complaint with the better business bureau against this location. I would avoid buying anything cell phone related and avoid letting the represenitive working electronics to activate it.

Man soliciting money in parking lot: My friend and I parked in the Charlotte Pike Target parking lot on Sunday around noon. A man knocked on my driver-side window before I ever got out of my car. I cracked the window and he asked me for money for a gallon of gas for his light green Honda van parked a few spaces away. The van has major dents/damage to the driver-side door. I was startled and uncomfortable in the situation. I ended up giving him a few bucks so he would leave me alone. When we left Target about an hour later, he was still circling the lot looking for people to accost. I saw him pacing outside his van, looking for cars pulling in, then looking into the backseat through an open side window. I dont know if he had anyone else with him, or if he posed any danger. I am disappointed that the parking lot at this store isnt more secure.

Clean store, always have good deals

I am so frustrated with you people. After holding forever and traveling nearly 2 hours to get an tree that you said you had....The wrong item was put at the customer service desk. The trees were the same price and it was purchased and brought all the way home on the assurance it was the right one.... such a wasted day. Thank u.

As for me, I just enjoy shopping here because I know that I can always find what Im looking for and in the process I usually find something that I wasnt looking for. The associates are wonderful.

Fast lanes. Came for after Christmas decor sale. Left with more

Had a nice shopping experience with our two grandsons. The cashier we had was very helpful.

Beware of returns or exchanges for online pickups!I bought defective merchandise which I was unable to return for 24+ hours, only to find the item I wanted completely out of stock and not longer on sale. Absolutely terrible online pickup experience that I will never do again from Target. I was in the store with the defective item hours after I purchased it and they refused to take it back or help me procure non-defective items.

This store has a great selection of items and it is a very beautiful store.

Great sales. Great customer service. Optical service is amazing with great hours.

Good inventory and good store layout. Decent staff. Clean store.