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S & J Complete Auto
624 Murfreesboro Pike, Nashville, TN 37210, United States
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S & J Complete Auto
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Aa
Review №1

Ramon and the guys at S&J are straight-forward. Thats all I ask, and they deliver. Theyre honest and literally have the best prices in town.

WV
Review №2

I was 400 miles from home visiting in Nashville when my clutch and bearings went out in AC compressor. I was stuck in TN. I went to the local NAPA to purchase a new compressor right before they closed. NAPA recommended S&J for installation. Next day, I went to S&J and the guys got me in and out in 2 hours. My AC works great. I cant thank them enough. PLUS, I received a call a few hours later saying that I left my reading glasses in the waiting room. It shows they care about their customers. S&J has a professional team and they dont rip out-of-towners off. They work for a fair price.

A
Review №3

I’ve gotten several jobs done here and it’s solely because of Ramone and the main mechanic(technician) that I keep coming back. Mr. Ramone is always very friendly and honest with me. He always works with me and around my schedule.

Jo
Review №4

Had my vehicle serviced there, they took a few days to complete it which is fine. During the first service they did replace some parts I did not ask to be replaced and charged me for it. I would’ve been upset, but the parts did need to be changed.The kicker is when I had issues with my vehicle bc they replaced a part incorrectly and caused another part to fail. Sent it back in, they tried to cover up the damages done, I called them out on it and I had pictures, and they reluctantly let me leave after fixing my vehicle with not extra charge for the second visit. Wouldn’t recommend. From other reviews I’ve seen doesn’t seem like a very honest business going onFeel free to contact me for more details with my specific experience

St
Review №5

We came to the shop super lastMinute as our AC stopped working and we were on a road trip from Texas to NJ. The owner was able to attend to us right away and we were in and out within an hour which was amazing. The service was quick, reasonably priced and the staff were all super nice!! Highly recommend this shop.

Da
Review №6

They have won my trust! Service was explained in detail. I didnt feel I was taken advantage of because I am a women ( I did the research before I went. )

Lo
Review №7

Great shop! No worries when you leave your car there! Plus the MNPD is next door! Lol!

Je
Review №8

Always honest with prices and they work quickly. Theyre some of the only honest mechanics in town. Highly recommend

Ra
Review №9

Very nice

R
Review №10

Very friendly staff and great prices!

US
Review №11

My first time going here. They were great I will be back.

Ju
Review №12

I love this place, they always want you to take care of your vehicle and will let you know if anything is wrong. The workers are great and the owner actually is here working too. They never disappoint and there service is great

Ve
Review №13

Great knowledgeable mechanics. Good prices. Over all a great experience!!

Jo
Review №14

Nice costumer service good price

Mi
Review №15

Really nice knowledgeable great people skills would highly recommend 10 stars

jo
Review №16

Upfront with me. I like that in a company. Dont beat around the Bush and tell me later you need this and that . Great company

Mo
Review №17

Great service.

La
Review №18

Fantastic place to take your vehicle! Weve been loyal for several years now. Never had a negative experience. They work efficiently, professionally and cleanly! Not once have we felt gouged or ripped off. Theres even Saturday hours. We cannot recommend them enough!!

De
Review №19

Awesome deal on tires. My new car place!

Sc
Review №20

Ive been taking my vehicle here for the past several years and have always had a really positive experience. The only wait I have encountered is when theyve had to search for then actually receive the part needed for my Jeep. Which is normal and quite reasonable. Theyve even given me a ride home after I have dropped my car off. At this point, I wouldnt consider taking my vehicle anywhere else. Ramon and his team are all competent mechanics and quite easy to chat with. I wholeheartedly recommend S & J Auto.

Ji
Review №21

Ramon and his team were wonderful! I brought my Jeep Wrangler in recently to fix some transmission issues. They took me right away and kept me posted about the progress of my repair. When I finally got the bill, it was almost half of the dealers estimate. This was a few months ago and the Jeep has been running great since. I also brought in my Corolla for an alignment and oil change and was in and out over lunch. He was straight up with me on both vehicles, beat the other guys pricing and treats you like family. Definitely would recommend S&J. (also, if you have any Jeep mods needing to get done, talk to them, they do pretty much everything)

al
Review №22

Hey guy I just wanted to say thank you on the tierod on the VW I was on my way back from key west to Wisconsin stoped for the night there and you pulled through for me did what you said you were going to do and got it done

Sa
Review №23

I went to do alignment & tire rotation.First he said alignment cost $80 while the outside sign shows $49.99I went back when I saw them about to close and I didn’t get any call from them! So I asked about the car, but unfortunately he doesn’t know what is going on with it! he tried to call the guy I met when I came in, the guy did not answer! then he went to check inside and came back to me saying that they did not start on the car because the car is weak from the bottom!!!!!!! Really!! after three hours waiting right across from them at the coffee shop I find out that they did not touch the car at all! and when I ask who is going to pay me for my time? as I do uber & lyft full time! he said sorry! it’s your mistake! you supposed to call us after one hour to check if the car is ready or no!! Really!! Now it’s my mistake!!!!!! does that really make any sense? It’s your job, if you can’t fix it you call me that’s why you took my number! I’m taking a space in your place, you should ask me to take the car sir!It’s an absolute BS.I will never go to them again, I will never recommend anybody to go to them again, poor communication, poor work & poor everything.

Pa
Review №24

S & J is great! Ive taken my 2005 chvy. co. to them twice now and each time they gave me friendly and attentive service. Their prices are also very affordable and Im very happy with the results.

Wa
Review №25

I have been doing business with Ramon for many years now. He does good work, at a fair price.

Da
Review №26

Have used about every fix it shop in nashville over the years. I started going to S & J about 8 years ago and will NEVER go anywhere else again!! I recommend everyone i know to them and they do a great job and a great price!! Its nice knowing you wont get screwed for once when it comes to main on my vehicles!! Great Job as always!!!

Sh
Review №27

Ive taken my Acura to S and J for years. The guys are great. They stand behind everything they do. I like the reasonable pricing as well. I wouldnt go anywhere else.

Co
Review №28

I brought my car here for some major engine repair and not only did they overcharge for the repairs they took entirely to long and thats me being patient with them, and finally when I did get it back I had to send it back because it was making a loud clicking noise, once again they take another month for a 1 or 2 week job I get it back and two months later when i move back home to SC its burning 1 quart of oil a week (part of the original problem) and just the other day Im riding down the road I hear a loud pop and now its knocking loudly and Im withot a car again. Now looking past all of that Ramon the guy in charge was very polite through everything that happened unlike the women working the desk.

Kr
Review №29

Very affordable prices, and the people working there are amazing. Always friendly and helpful!!!!! I will always bring my vehicles here!!!

b
Review №30

I drive all the way from Bellevue because they are so great. Best prices in town and very honest.

Re
Review №31

They keep me coming back, affordable prices and good work.

Zo
Review №32

I had to take S&J Complete Auto to General Sessions and a judgement was ruled in my favor for over $2K of mechanical work that eventually failed after having my vehicle for over two weeks. 2nd day the main oil seal leaked. Cost $1902. Returned said it was not the main oil seal but the oil pan gasket. $389. Two days later oil was leaking.Took vehicle to Beaman GMC was told that the main oil seal AND oil pan gasket needed replacement. Beaman said previous repairs were improperly sealed. Saved parts showed the aluminum housing assembly for the main seal was not smoothly cut to install the seal. Oil pan gasket seal was not set correctly. Cost to Beaman for the same repairs $2424.65. Beaman GMC appeared in court and testified under oath. Three weeks, after court and judgement was ruled in my favor for Owner Ramon Arellano to refund my money, the owner Mr. Arellano wants to return to court and is claiming under oath via an Affidavit that he works for a tire shop, does not have another source of income, no assets AND wants to pay $200 per month on a judgement $2750 incl court fees. Instead of owning up to his error and being a honest business owner with integrity, Mr. Arellano wants to be dishonest! As a customer, when S&J Complete Auto contacted me to inform me that my Yukon Denali was ready, I didnt ask Mr. Arellano can I pay in installments, complete an Affidavit listing my dependents, indicating I do not have any assets and listed my monthly expenses etc. I paid S&J Complete Auto with NO issues everytime I was informed my vehicle was ready. Now, Mr. Arellano wants to appear in court, be dishonest, appear to be the victim instead of just refunding my money. As I stated, to Mr. Arellano after winning the judgement, I am not out to purposely harm or discredit you or your business. I paid $2389 for quality service and paid $2434.65 to Beaman GMC Service Center for the same work that should have been done correctly from the beginning that simple without all the drama!

Na
Review №33

It appears that we will need to take S&J to General Sessions Court, as the most recent attempt to contact them (Certified Letter via USPS) was REFUSED by S&J and they will not communicate.We have used S&J for several repairs on our vehicles, all with satisfactory results. However, there have been numerous issues with the most recent repair work that we had used S&J for our 2007 Chrysler Sebring, to which we are requesting an amicable resolution, as currently, because of the work done by S&J, the Sebring is currently unsafe to drive, as the Airbag System is non-functioning.S&J used an incorrect part (3x) for the blendor which is an incompatible part according to Nashville Chrysler Dodge Jeep Ram. They also damaged the passenger airbag squibs under the passenger seat when they repaired the heater core.We took the vehicle back 3x. They simply cleared the airbag codes on the car and the blendor is still incorrect.We have attempted to resolve this with S&J, however, we are no longer confident in their ability to correctly repair the vehicle, and S&J and the owner Ramon Arellano are refusing to communicate and simply said we will see you in court.I will update this as the process goes along, but at this time, the only resolution we are left with is to file suit in Davidson County General Sessions Court. We have also filed complaints with the Davidson County Better Business Bureau as well as the Tennessee Consumer Protection Agency.EDIT/UPDATE: We were left with no option other than to file suit in Davidson County Small Claims Court. The paperwork was served today by the DCSO. This afternoon I received a call from the shop owner. I informed Ramon at this time since I was forced to file a lawsuit, that any settlement offer that he wants to submit must be sent to me in writing or we will proceed with the court date, so how we proceed is now up to them. I will continue to update any progress that is made.It really is a shame that it has come down to this, because I have had nothing but good service from S&J in the past. However, when you fail to fix a vehicle 3x, break safety items in the process and then refuse to acknowledge or communicate until you are served with paperwork from the Sheriffs Department, past experiences no longer matter. The bottom line is the work was done incorrectly, the airbags were broken due to negligence/incompetence, and we have a car that if, god forbid, winds up in an accident, is going to severely injure (if not kill) the occupants of the vehicle.

Je
Review №34

They just dont know what they doing!

Ga
Review №35

These guys are very professional, and extremely honest

Jo
Review №36

The only problem I had was trying to find a 6th Star to push.

ji
Review №37

I got my car fixed, but later when I got home I seen someone had cut my battery cable.

De
Review №38

Nice, honest, fast.

Ga
Review №39

Honesty peoples good mechanic

St
Review №40

Awesome service!

An
Review №41

It was ok

Ru
Review №42

Good job and very kind !!

Vi
Review №43

He is my family mechanic, they always fix my cars at a fair price.

Information
20 Photos
43 Comments
4.2 Rating
  • Address:624 Murfreesboro Pike, Nashville, TN 37210, United States
  • Site:http://sandjcompleteauto.com/
  • Phone:+1 615-331-1021
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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