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J & E Automotive
3801 Charlotte Ave, Nashville, TN 37209, United States
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J & E Automotive
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El
Review №1

I was able to take my car in the next morning. I was having issues with my brake lights that other shops said they couldn’t fix. They got the work done quickly, and the price was very reasonable!

Tr
Review №2

Cant recommend these guys enough, got in a tight spot and needed some work done on my 4Runner and they did it fast. Super reasonable estimate on work hours and affordable parts. They also got my alignment the tightest Ive ever seen it, car drives great.

Da
Review №3

Great job replacing my Tahoe starter quickly, at what seemed like a reasonable price to me. They have been doing great work for me for years.

Wi
Review №4

Ive only had good experiences. They seem genuine. Ive had two vehicles in for two or three different repairs. They called me when/as things developed and kept me informed about time and cost. They have an overnight drop. Once I took a blazer in for repair and asked them to change the fuel filter while they had it as well because I hadnt been able to get it loose myself. They called and told me the line was completely fused. They suggested that since it wasnt giving me problems I could just leave it rather than replace it and the line attached to it since it was attached to the fuel pump and would have been a lot more expensive and time consuming. They also gave me a very thorough estimate on a big job free of cost. They are very friendly and down to earth. I have price compared all work Ive had done there and it has been extremely competitive.

Ga
Review №5

Great people a great job im grateful for the them

Do
Review №6

Amazing service great prices

th
Review №7

Great guys knowledgeable.

Jo
Review №8

Easily one of the best shops Ive ever been to. That might sound hyperbolic, but you be the judge based off of my anecdote below:I went to Firestone to assess a problem I was having with my care shuddering a bit on the freeway. After re-balancing, they told me I also had a broken rear sway bar and my rear struts needed to be replaced. They quoted me just north of $1,100.00. Naturally, I decided to take my car for a second opinion. The shop I normally go doesnt deal with these types of issues, so they recommended I go to J & E. After a few hours, they called me to let me know neither of the problems Firestone was compelling me to fix were that big of an issue since my car was at 210,000 miles (rational thought! How refreshing!), and diagnosed the problem as something completely different that could be solved by replacing my back tires. I do plan on doing that next.The best part is not even that he diagnosed the issue or saved me from being robbed of over $1K, but rather that he didnt even ask for any money in return.I felt the least I could do in terms of repayment was to write him a good review. So here it is.This shop rocks. They are honest, competent, and kind. You should definitely give them your business.

Pa
Review №9

I cant recommend these guys enough. Ive just moved to the area and had a sudden and urgent car issue - I dropped my car off around 3:45PM and by 4:30 they called to tell me I could pick it up. Im always afraid of being taken advantage of for my lack of car knowledge, but they were honest and great to work with, and they didnt try to upsell me on products or repairs. Thank you guys!

Ga
Review №10

We appreciate J&Es professional car service. They always try to accommodate us on our schedule. They provide fast, efficient service, and are extremely nice to do business with.

Da
Review №11

I called to get a rough estimate of cost for oil change and possible oil leak. I was met with, Standard oil change will be $55.00. I then asked again, what about an oil leak and he responded with, I dont know. I said, you cant tell me about how much and he responded, No, it depends where its leaking from... silence. He sounded very uninterested in speaking to me about this & why would anyone want to drop their car off somewhere without knowing a rough estimate or range of cost?I have since spoken with two other auto repaire shops and asked the same questions. BOTH places provided me with rough esitmates and explained the difference in price, depending on what type of leak I had. I am sure business will carry on per usual, regardless of my review. I just wanted to let someone know how poorly the customer service was for me.

AL
Review №12

I CALLED J&E AUTOMOTIVE, WAS TRYING TO EXPLAIN MY ISSUE, THE PERSON I TALKED WITH WAS NO A PEOPLE PERSON. HAS NO IDEA HOW TO TALK WITH NEW CUSTOMERS.I WOULD NOT THINK OF TAKING MY TRUCK TO THIS PERSON.THEY HAVE NEVER SEEN ME AND TREAT ME THIS WAS JUST THINK WHAT THEY MIGHT DO TO MY TRUCK.MY MONEY IS GREEN TOO AND I HAVE PLENTY.

Ma
Review №13

I had my Buick Enclave towed to J&E Automotive from Cool Springs because they take such great care of my vehicle and of me. They are the best. Wouldnt take it anywhere else!!!

To
Review №14

The guys at J&E are the best in town! Have had several vehicles worked on there, and every time the job has been done right and at a reasonable price. We wouldnt go anywhere else!

N
Review №15

We have taken our personal vehicles AND our fleet of trucks/vans from Lin-Dell Electric Co. to these nice, skilled folks for years. They are a family-owned business, just like us, therefore making service personal. Their scheduled email reminders for service visits help keep our fleet in working condition. We recommend J & E Automotive!

ta
Review №16

Very rude!

Ta
Review №17

Great experience! I moved here from out of state, and was nervous to find the right mechanic. I had a slight emergency and had my car towed to J & E. I was worried as I was not able to bring my car in personally and tell them what had been going on. There were quick, very honest, and had very fair pricing. They took great care of my car, and got the job done quickly! The guys kept us in the loop, and were very friendly. I will most definitely be bringing my car here for any future troubles.

Jo
Review №18

These guys are great. I was trying to buy a new car that had seen a lot of interest from other buyers so I needed it to get checked out quickly. My normal mechanic was backed up and it was the Friday before a holiday weekend so he was short. He recommended J&E as an alternative. These guys worked me in quickly, and within a couple minutes had determined that the car had been wrecked and there had been some sort of catastrophic power failure in the car. Needless to say, they saved me from making a terrible mistake. Thanks guys. I recommend highly.

Ju
Review №19

Fantastic service! Took for a second option and they fixed my AC problem for $200 less than other auto mechanic. Will absolutely use again.

Se
Review №20

Brought my vehicle and my GFs in. Both vehicle were serviced promptly. Both procedures were not only done for considerably less than i was quoted by other garages and even less than quoted by Jerry. Theres a very good reason Ive been going to J and E for service for 15 years.

Ca
Review №21

Theyve done it again!I took my vehicle in for a manifold repair as I had a crack in each. They repaired the first one, were $100 under their estimate, and finished on time. There was rubbing and I took it back and they put screws in the flap rubbing no charge. They told m that I would need to get the other one replaced soon. 2 weeks later boom again I needed to come back. This time they finished earlier than expected, it was the same price, and they surely secured a customer. Honest quality work for literally $150-$400 less than the 10+ estimates I called around town for.

De
Review №22

My family has been going to j&e for years. Honest wholesome company

Br
Review №23

I recently took my car to J&E auto to work on my brakes. I had been to another shop where I was told I needed all new brakes and rotors at a high cost. I wanted a second opinion, thinking that something else had been going on because my brakes were not old enough to see the damage that was done. Took my car over to the folks at J&E where they noticed my calipers were bad, causing the brakes and rotors to rust out. Changing just the brakes and rotors, we would see the same problem in the near future. J&E caught the root of the problem and replaced brake pads, rotors and calipers at the same cost I was quoted for just brake pads and rotors at another shop. Thankful for their honesty and down to earth personalities. They have a trusted customer in us. Thanks J&E!

Em
Review №24

These guys have been taking care of me and my car since moving to Nashville. They saved my car on more than one occasion! Highly recommend if in need of a mom and pop car service!

to
Review №25

They have NEW OWNERS!! DONT GO THERE, They have AWFUL customer service and will NOT inform you of ownership change and have you thinking its the samr staff. My huband got his Radiator fixed in Feb.2019 and his air stopped working in April. The Orginal owners had him to bring the car back and they fixed it with no charge because they didnt hook something up. Well it did it again a month later, in which ownership had changed. The new Owners lead him to believe it was under the same Management. They didnt tell him until they had already looked at his car and charged him $125 that was not discussed until AFTER the car was looked at.

Sh
Review №26

Great service for a good price. My only complaint is that the waiting area is cramped and lacking in comfort.

Je
Review №27

My experience at J&E has always been really good. If I have a problem, they fix it for a good and fair price. Loyal Customer, JR

Ch
Review №28

Great guys. Fast work. Will always come back

Za
Review №29

The best shop in Nashville. Fair rates and honest quality work.

Mi
Review №30

Best place to get your vehicle repaired.

Za
Review №31

I had a couple ignition coils go bad. I initially took my car to Firestone, where I always go, and they recommended a bunch of stuff that did not need to be fixed. I then looked up a different mechanic and found these guys. They came in at nearly a third of the cost to fix the problem. Needless to say, I will not be going back to Firestone.

Sl
Review №32

These guys have always done great by us! Excellent work at a fair price!!

Sh
Review №33

They did a great job. I will be back !

Ho
Review №34

Best auto repair shop in Nashville. Fair prices and honest work.

Ma
Review №35

Our go-to mechanic for many years! They are always fair and the service is excellent.

pe
Review №36

Great work! Very prompt.

Ma
Review №37

Great service and pricing

Br
Review №38

The folks here really make sure that they fix your issue and not just get your money.

Ca
Review №39

Identified the issue with my vehicle and made the repairs

He
Review №40

Great place.

Da
Review №41

Rude

De
Review №42

Called to get a tailpipe put on my car and his website says right on there that he does exhausts. He turned me down on the phone and said he doesnt do exhaust work... ?????????????

Information
2 Photos
42 Comments
4.5 Rating
  • Address:3801 Charlotte Ave, Nashville, TN 37209, United States
  • Site:http://jandeauto.com/
  • Phone:+1 615-297-2943
Categories
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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