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Automotive Solutions
609 Napoleon Ave, Nashville, TN 37211, United States
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Automotive Solutions
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Gr
Review №1

I took my truck to Firestone and they kept it for two days and said they couldnt fix it. I Google these guys and drove straight over. They had it fixed the same day! Great service! Great price! I wouldnt hesitate to use them again anytime! Highly recommended!

Ma
Review №2

John is singlehandedly the best in the game. Been taking care of my car for years now! He’s not one of those guys to try and pull one over on you. He’s very honest and direct about what the problem is. They try their hardest not to change the price after they’ve quoted it to you. I will literally fall apart whenever he retires lol. 10/10

Sh
Review №3

The three-man team at automotive solutions have been my go-to shop for over 2 decades now. Not only do they do exceptional work they are honest and trustworthy, and just really great people to work with. They are always extremely busy yet take time to explain the issue and treat everyone with friendly and personal service.There is not a need (regular maintenance to major issues) that I wouldnt go here for first. If they cant fix it, they will tell you up front and direct you to the right place.Great people. Great skills. Great service.THANKS John, Steve, and Brian for the many jobs - large and small - of amazing work youve done for my family on our various vehicles over the past 20+ years! I appreciate you all immensely!

Am
Review №4

Fantastic service!! Called because my car wouldn’t start. They recommended a towing service (Always Towing, also great, he arrived within 15 minutes of answering my phone call) and were able to take a look immediately. Turns out my battery was bad and the wrong one for my car. I’ve also been having problems with gas pumps shutting off when refueling and asked them to take a look. They replaced my battery and suggested we give it a try a drive it a bit before diving further (and spending money) on the problem with the fuel system. Turns out getting the correct battery also fixed the fuel system!! So thankful for their quick, accurate work and their honest problem solving! Great communication, sincere and helpful! We’ve been searching for a local mechanic because we’ve had tons of difficulty with the chain shops lately and Automotive Solutions will be our new car care home!

Ge
Review №5

I can’t recommend Automotive Solutions enough! These are honest, good, and knowledgeable people who are very upfront about everything they’re doing with your car. They never charge you for anything without your knowledge and always have integrity:)

Ca
Review №6

This is the ONLY place I go to for all my car needs. We’ve had Jeep’s, Nissans, Mercedes and they’ve handled all like pros. I’ve worked with all 3 gentlemen there and appreciate them dearly!BEST PLACE IN MIDDLE TENNESSEE! Thank you guys! 💯💯💯

La
Review №7

I’m so thankful a friend recommended this place. They’re quick, helpful, and trustworthy. I’ve been looking for a reliable mechanic in Nashville for 10 years. Can’t recommend enough.

Kr
Review №8

Knowledgeable, trustworthy, quick, and so darn friendly. Steve and his crew should be your only go-to in the Nashville area regarding your vehicle. Highly recommend.

Ma
Review №9

Myself and my two sisters came in on short notice for a pre-purchase vehicle inspection. While they weren’t able to do a complete service check due to how busy they were, Steve was able to run a diagnostic test and look around and inside the car. He throughly explained aspects of the car that we were unsure of, and was willing to go above and beyond to make sure he explained everything adequately! His kindness, patience, and professionalism did not go unnoticed! After he had spent 30 minutes just discussing the vehicle with us, he said it was at no charge to us! I have no hesitation to recommend this place. These guys (especially Steve) are the absolute best!

St
Review №10

Always do wonderful work. Very trustworthy.

Lo
Review №11

Friendly and professional! Fixed my car and I was able to get on the road quickly!

Pa
Review №12

John provided great customer service. I went in for a fast blinking turn signal. He fixed the problem quickly and walked me through what most likely caused the fast blinking and provided clear instructions on what I should do in the future if I run into the same problem again. Will definitely come back in the future and recommend to friends and family!

Co
Review №13

Best car repair/service in Nashville. Nicest staff! They’re honest and have fair prices. Highly recommend!!!

Go
Review №14

Very friendly and helpful service

Za
Review №15

Stopped by on our cross country trip with some AC issues. Didnt get the name of the gentleman who helped us, but he took a few minutes to take a look, let us know the issue, educate us, etc. It wasnt a problem that could be fixed overnight, but he told us how to keep the AC going when the issue arises. Only took 5 minutes, but it made all the difference in the world for us!

Ni
Review №16

Fast, friendly and affordable. Had my vehicle in twice for different issues and had great experiences both times...

En
Review №17

Very friendly staff and great service! I highly recommend this auto shop to anyone.

Mi
Review №18

Fantastic service!

Ca
Review №19

Had an absolutely exceptional time working with these guys. They took amazing care of us in a very honest fashion. Would recommend to anyone.

K
Review №20

Took my 25 yr old E320 in for servicing, new brakes and some other minor things. I have nothing but good things to say! Theyre not trying to oversell, are clear and honest about what they can / cannot do and did a great job on the car. Highly recommend and will be back for sure.

Ra
Review №21

On vacation and needed some help. They treated us great and very knowledgeable. I would go there for my repairs if i lived here. Thanks guys

Co
Review №22

Dont read the review below - thats complete crap. THESE GUYS ARE AWESOME! Im a girl in her mid-twenties, so auto shops are definitely not my favorite place to be. Not only am I not interested in cars, but its never fun to go get your car fixed without a guy on hand. My boyfriend couldnt make it into the shop today with me, but because of the excellent customer service I received, I would never hesitate to go back alone again.Steve and the other two guys working immediately got to work on giving me a free break inspection, showed me how break pads/rotors worked, and gave me the estimate without pressuring me into buying new pads and rotors (which I knew I needed beforehand). They gave me an extremely fair quote and a college student discount! In under 30 minutes, my car had new break pads and rotors, and I was back on the road. They even gave me advice on what spark plugs my boyfriend should use on my car, what car we should buy next, and answered every question I had in a friendly manner.These guys are awesome! If you want an honest/fair-priced auto shop with great customer service, go to Automotive Solutions! (A little hard to find, but definitely worth it!)

Al
Review №23

The guys at Automotive Solutions are fantastic! They take their time to explain to you what issues your car is facing, as well as what solutions they can offer you, all the while not pressuring you. The pricing was very reasonable and for the service I received, well worth it!

Ch
Review №24

I was visiting Nashville from out of town and had a piece of sheet metal hanging down from under my car. I called ahead of time and they were able to squeeze me in the same day. Very friendly and professional. I took my car in and they fixed it for a great price. I was in and out within a few minutes and they were very good at explaining what happened. Great shop with reliable mechanics and expertise. Would highly recommend.

Ga
Review №25

My husband and I never take our cars anywhere else. If you are looking for experienced, honest, and friendly mechanics then these guys are your best bet. They have saved us tons of money the past two years and also show us how to do a lot of basic DIY maintenance on ours cars as well. Highly recommend.

Ka
Review №26

I would definitely recommend Automotive Solutions for any of your car trouble. I called and they got me in quickly with high-quality service and professionalism!

Ch
Review №27

This place is INCREDIBLE. Everyone in the office is knowledgeable, helpful, and does great work for a great price. I will be taking my car here for anything and everything.

La
Review №28

Ive been going to this mechanic for 10 years. They are so incredible.

Mi
Review №29

Steve and John went above and beyond to get me back on the road. I was given an upfront estimate, explained in detail what would be done, and contacted multiple times concerning progress. The price was very reasonable and the work was competed quickly. These guys will get my repeat business.

Te
Review №30

They did an inspection for me before I bought a used car through Craigslist. AMAZING JOB!! They let me and the seller both be present during the inspection, which really helped everyone to really understand where the car was at and therefore helped negotiation. They fixed up everything incredibly well and super fast!! Very impressed and I highly recommend them to anyone who needs work done on their car!

Jo
Review №31

I took my car in on a Wednesday afternoon, with them scheduled to look at it the day after, on Thursday. A few hours later I received a call that they had already diagnosed the problem, had the needed part ordered, and would likely have it ready early the next day. They did have it ready the next day, as promised, with everything fixed, for a very responsible price. It overall was a fantastic experience and would recommend them to anyone needing work done on their car.

Ma
Review №32

I cannot say enough good things about this business. I needed a new engine in my Subaru and couldnt get a call back from any of the other engine repair/replacement places in Nashville (except the dealer who wanted to charge me double). I contacted Automotive Solutions via email and Steve, the owner, emailed a reply back within 24 hours outlining my options with specific costs and his recommendations. The work was completed a couple of days ahead of schedule and the car runs like new. His team is salaried, not commission like most mechanics, so there is not up-selling to deal with. I highly recommend Automotive Solutions!

Sh
Review №33

I have been to these guys a few time and they really are the best mechanics in the Nashville area. I have an older truck so its needed a lot of maintenance over the years and ive been to a lot of places that just tried to rip me off. These guys are very honest and reasonable. They are the only mechanics I will go to.

Ja
Review №34

Although I work at a BMW dealership, my Chevrolet was having an overheating problem and the Service Writers and techs here recommended A.S. They were right. My car was repaired QUICKLY, at a FAIR PRICE and they asked me back for a follow up to make sure the repair was correct.I felt they did a great job!!

Ba
Review №35

Very helpful staff who went out of their way to explain the work required and the effect that it would have on the vehicle. Great attention to detail and friendly staff. Would highly recommend these guys.

Ro
Review №36

After calling 3 other mechanics inquiring about a job that I knew would only take about an hour. These guys gave me an honest quote, and were even patient on the phone explaining to me some questions I had. We work hard for our money, and so we TOTALLY appreciate their knowledge, expertise and honesty. I would recommend anyone in need of a quality mechanic to visit Automotive Solutions.

Na
Review №37

These guys do wonderful work without overcharging. They stand by the work they do and will tell you the truth when it comes to your car for better or worse. Theres been multiple times theyve given me advice on how to avoid repairs unless absolutely necessary.

Br
Review №38

If you are busy and need work done by real pros and done quickly then Steve and his crew at Automotive Solutions are the ones to get the job done.This place was recommended to me by a couple of friends and I am glad I took their advice.I was in and out in less than 90 minutes on a major repair to my van. My van was in the door and on the rack in less than 5 minutes after I arrived. They found the problem, ordered the part, installed it and I was out the door on my way to work MUCH sooner than I expected.Great experience over all. Highly Recommended.

Jo
Review №39

I took my car in on Friday to get an oil change and to get my brakes taken care of. They called to make sure I was okay with the price before they did anything and had everything done within 5 hours, which was perfectly fine because I told them I just needed to have it back by the end of the day. I only live a mile away so I just walked there to pick up my car. When I got there, I realized that I had forgotten my wallet. Thankfully, they offered to drive me back to get it. Im sure they dont make a habit of doing this, but I thought I would share the story so that others can know what kind of people work at Automotive Solutions. So far the repairs they did seem to have fixed the issues I was having.

An
Review №40

Great and fast service. Answered all my questions. Excellent prices for service

To
Review №41

I was recommended to this place by a friend and was not disappointed. I usually hate dealing with Automotive repair businesses, but these guys never talked down to me, explained the issues and solutions they needed to take, and was very affordable. Not to mention doing a great Job. I highly recommend this company.

Ma
Review №42

Tried to charge me double for amou.t of work I got done at a competing business. On the other hand once I decided to have someone else do the work, they would not accept payment for having looked the car over and made me a detailed list of parts and labor required.

Vi
Review №43

I am happy to have had my car services by Automotive Solutions. It is a very professional shop with good people manning the bays. I fully recommend it!

Mo
Review №44

If I could give 10 stars out of 5, I would. These people are extremely helpful and good, friendly people. I have a salvaged title, and while many auto dealers wouldnt touch my car, Automotive Solutions got me in same-day and fixed the problem within a couple hours. Because of the salvaged title, Ive been having reoccurring headlight issues. After continuing to have issues, I called them at noon and they had everything fixed and ready to go by 3:00pm. Theyve done everything they could to fix my headlights without having to replace the whole thing, not charging me a single time. Ive had my brakes replaced with them, too, and they do quality work, while still staying affordable. Ive seriously recommended them to all of my friends. Im a young, single female thats new to Nashville (and my father is a mechanic), and I usually error on the side of caution when dealing with auto-related things, and Ive always felt as if theyve been very honest and forward with me.

Le
Review №45

Johns very Helpful and knowledgeable

Ka
Review №46

I cannot say enough about these guys- they teach my husband & I so much about our vehicles and are some of the most knowledgeable people around. I definitely recommend them for all your car’s needs!

Br
Review №47

These guys were kind, honest, and saved me $600 today. Will use again.

ak
Review №48

Had work I needed to get done on my car that was covered by my insurance so youd figure that it would of been done correctly right? When I pick up my car the ABS, Traction control, and Tire pressue light were all on. On top of that my alignment that was supposed to be done wasnt done at all or not very good. I needed to replace the rear tires on it after just having them replaced. Didnt tell me about the big dent in my trans case either. had to take it to the dealership to have them run test on the lights and THEY told me about my trans. Its on you if you want to use these guys but I for one will not be using them again

Mc
Review №49

These guys were so nice and honest

Ma
Review №50

Best guys in town. Knowledgeable and do honest work.

Mi
Review №51

Outstanding service! Fast, friendly, and affordable.

Co
Review №52

Very awesome help here. Had an evap code on my 01 silverado and called to see if it could be narrowed down before buying parts and guessing what the problem was. John (I think) hooked it up to the computer and he was able to figure out the problem. I went and bought the part and installed it myself cuz it was an easy fix and sure enough the check engine light hasnt come on since and I was able to pass emissions! He didnt want to charge me anything but I had to give him something for his time. I will definitely use this place for all future car issues

Je
Review №53

They are always up front and honest with what is wrong with the car. The work they do is also amazing.

Pa
Review №54

Honest, reliable, satisfied customer. ..

pe
Review №55

We bring all the family vehicles and they dont charge you to look at something like a lot of shops. My service from the big dealers was always hundreds more for the same service at Automotive Solutions.

Ri
Review №56

Blakes the best.....

An
Review №57

Good

Sa
Review №58

AC is now ok

Information
1 Photos
58 Comments
4.8 Rating
  • Address:609 Napoleon Ave, Nashville, TN 37211, United States
  • Site:https://automotivesolutions2.com/
  • Phone:+1 615-782-6700
Categories
  • Mechanic
  • Auto repair shop
  • Auto tune up service
  • Car repair and maintenance
  • Transmission shop
Working hours
  • Monday:7AM–5:30PM
  • Tuesday:7AM–5:30PM
  • Wednesday:7AM–5:30PM
  • Thursday:7AM–5:30PM
  • Friday:7AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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