This was a great experience. To be honest Im still not sure if I spoke to a human or an AI system because the person was so pleasant and responsive. For the sake of humanity and the question of Turing Test, I hope it was a human. πI shipped over the holiday week, so things were messy but the company did a great job communicating and finding me transport in Southern California for a classic truck. The truck got here in perfect shape and they helped me get it into the garage (doesnt run).All around highly recommended.
I had a wonderful experience shipping my car from Los Angeles to Atlanta with Auto Shipping Group. Even though I never leave reviews, the outstanding service Felicia gave me warrants one! Felicia was extremely knowledgeable, professional, caring, competent and diligent! I had many concerns because I had read many horror stories about the auto shipping Industry. She patiently walked me off the ledge and made me comfortable and confident to ship my car...even when it was after her office hours and she was relaxing at home, she would still take time out to help me. In a nutshell, because of Feliciaβs expertise and competence, she quoted me the best price to pique the interest of a very reputable carrier. Within an hour of submitting, I already had a carrier and my car was picked and shipped that very day. It got to Atlanta way ahead of schedule while I was still in LA, scheduled to arrive the next day. The driver was so kind and courteous and offered to keep the car safe while I flew in to ATL. He then drove the car to me and that was it. The process was smooth and swift with no hitches!!Thanks so much Felicia for your help with my order(#1047149)
My experience with the Auto Shipping Group was perfect from start to finish. Felicia was friendly and professional and very responsive. She communicated with me every step of the way. She found a transporter for me within days. The transporter was also very good about contacting me regarding delivery times and confirming along the way. The price of shipping was very reasonable. I highly recommend them!
This was my first time shipping my vehicle across the country. They made it a smooth experience. Very courteous and professional people that reassure you every step of the process. My vehicle was delivered in a timely fashion with no issues whatsoever. I will use auto shipping group for my future moves.
They were great! Found someone to ship our vehicle really quick! Very professional. I would use them again!
Scheduling was quick and easy, pricing was fair and competitive. Customer service representative Leeann was friendly, knowledgeable, and thorough in explaining the process. The shipper arrived ahead of schedule and took great care of the vehicle we transported. This was our first time using this shipper, but it will certainly not be our last.
For the last 4 years, as part of my job, I have been in charge of around 50 fleet pickups.We are headquartered in NC, but our Sales force works from home all across the midwest.I need to ship around 10 trucks a year, and I really do not have the time to schedule a shipper to pick up and deliver the trucks, and I do not want to have to worry about whether my shipping broker is taking care of it.Stephanie Hamilton of Auto Shipping Group is my go to person, she takes care of it and just sends me the information I need to know. And she is a great person to work with.She has to be good for me to have shipped over 40 trucks with her!Stephanie Hamilton is the only shipping broker I will use!
The car was picked up the night before my wife and I departed the states of 5 Jan 19. The car arrived to Honolulu, Hawaii port on or about 18 Jan 19. Was able to pick up the car with no issues and no damage on the car. Excellent and fast service.
Felicia at Auto Shipping Group was fantastic πThe carrier (Jose) contacted me the day before pickup and arrived the next day right on time at our Disney World ResortThe car was picked up with no problem and delivered to our house in Connecticut exactly when scheduled.I would highly recommend ASG and would definitely use them in the future.Felicia at ASG was great and was in constant contact with me via text email and phone calls the whole time.βοΈβοΈβοΈβοΈβοΈ
My son needed to ship his car from Fort Lauderdale, Florida to Comstock Park, Michigan. We have never done this before and the horror stories you hear and read about is enough to make you not use a service. We trusted Danielle with Auto Shipping Group and am very pleased to say we never had a single issue. They picked our car up a day early, (which was fine with us), and it was delivered in 3 days. It beat us home!! We were so grateful that we found a company that did what they said they would do and were honest - and reasonable! Would definitely use them again if needed.
Picked up, delivered on time. No damage. Was door to door service. Price very reasonable.
ORDER #1046557/BROKER-Felicia Amazing.....Amazing....Amazing!! Words cant describe how I feel about AUTO shipping group. I enjoyed the excellent customer service....great price ...and the timely manner everything was orchastrated. Felicia has been the biggest factor in this comment, simple and plain she gets the job done, does it well,and goes the extra mile to make sure you receive the customer satisfaction that u deserve,not only was I moved by her service but by her dedication in making me comfortable with the shipping. I will definitely book thru this company again...and was so happy to recieve that helping hand that I needed. God bless u Felicia......
I had no issues, the customer service rep was on the ball quickly and effectively answered any questions I had, and other than an issue with the boats (not their fault) the cars arrived exactly when stated and I was able to pick them up when I was suppose to be able to holidays and all.
Great communication with us. Delivered car on time. Would use them again.
I am very satisfied with the service received from auto shipping group. The carrier delivered as promised. Arnold Hight spoke with me several times and had the car shipped for the price he quoted. Thanks again to Arnold for a job well done.Frank Melicharek, Bordentown, NJ
Only good things to say about this! Felicia went above and beyond!! I had researched a dozen companies to bring my truck from Texas to Hawaii and called ASG just to get a quote; within 5 minutes it was set up and Felicia had answered all the questions I had. Listen - she knows why sheβs doing and sheβs good at it!She set up for a carrier to pick up my truck and trailer it to California...when it arrived matson rejected it because of a crack in the windshield. I was working without my phone so Felicia worked on the fly to have the carrier drop it off with a holding company until windshield was replaced and they could deliver back to matson. It was chaotic going through 5 companies to get my truck to me (my fault because I missed the fine print about a crack limited to 5 inches), but she was there for any question I had and extremely quick to respond!My truck has been with me for a week and all of my fears of receiving a damaged truck were pointless - itβs in great condition.Zero problems, zero complaints, but 100% satisfaction. Will no doubt be using her for any future shipping needs!Thank you, Felicia, for going above and beyond and getting my truck to me!!
OKI except I had a difficult time understanding the driver.His broken englishwas very hard for this old Red Neck to understand.
Perfect, got my car fast!
Car arrived with oil from car above all over it. Grease on seat from driver. Copy of signed paperwork not provided at pick up.
Great timing delivered fast!
Great Job in all areas!
Great Service
The team was very responsive.
Just as promised