The hair stylist was nice, and the haircut was good. But I wish they had washed my hair first. I didnt like them cutting it dry.

I walked into the salon with an idea for something bold. I spoke with a few members of the staff, all very pleasant, and then I spoke to Leah Liqui. What a lady! Not only did I have arguably the best haircut I have ever had, but the wonderful personality of this woman is infectious. The long process of letting the dye set, washing it out, and styling it was filled with lively conversation between myself and Leah. It was an absolute pleasure to do business with her! I would tell anyone who asked for a place to go look beautiful to go see Leah. 10/10

The staff is quite friendly and very accommodating. I see Meg once a month and I get the perfect cut each time. She gives me a wash, asks me how I like the look during the process, and wont let me leave until Im 100% satisfied, which is always. I recommend her without question.

Let me start by saying I love JCpenny. I shop there often and even buy my glasses there. I never write reviews, but I feel this needs to be heard. I went in for a partial foil.. spent $120 and my hair barley looked any different / lighter. The hair dresser passed me over to another stylist half way through my service because she had another client who was upset with her service earlier that day. DO NOT RECOMMEND at all. Extremely upset with the quality I received. I will no longer be a customer of JCpenny after my experience.

They always have great stylists but make sure you make an appointment they are real busy so even though they have a sign that says walk-ins welcome there is usually not an opening for walk-ins.

🤢

See Mira for gorgeous balayage color work. She’s a fantastic artist!

Very disappointed with this salon today. I called a day before to see if there were any openings for a balayage and trim for the next day - the guy that I spoke with to on the phone told me the hair stylist that I usually see was not available, but another one was for 12pm. I decided that it was fine, thanked him for getting me in last minute. He asked for my information and supposedly put me in for 12. I show up at 12 the next day, only to find out that someone is scheduled for a balayage but it is not me. They double booked me. They called the other person and that person never answered their call and never even showed up. 15 minutes later the lady up front comes to tell me they have a 20 minute waiting policy and dont want to keep me waiting in case the other person shows up. She already had me wait 15 minutes whats another 5?? The other person wasnt going to show up when they never called or answered their call anyway. I heard the receptionist talking to the hair dresser and the hair dresser clearly just didnt want to do her job today and see me. Very incovenient for me to go out of my way, show up on time for MY appointment and get sent home even though the other person never even showed up. I get mistakes happen, if the other person had showed up I wouldnt be so upset but NO ONE was there to see this particular hair dresser except for me. Thanks for ruining part of my birthday plans JC Penney salon.