Staff was friendly and very knowledgeable. Gave me a very fair price on the watch i bought. And they have a great selection of firearms and ammo!

Very excellent service!! Honest about what your trying to sell. Very helpful with your questions and concerns. Very professional!! Eric S was super helpful, will definitely drive out of the way to come here.

If you love silver and coins! Do not go here this place is a joke! I went in looking for silver and found a cool little pamp. It was a 10g year of the dog. They had to look it up on eBay. I know exactly what they saw. They come back and say it’s $40 for a 10g silver pamp! Joke! They need to not sell silver or get someone that knows what they are doing. I will never go back to this place! You shouldn’t either!

Always a great shopping experience. The staff is top notch. They have everything here you could ever want. Great store and great people to deal with. And a first rate firearm and ammunition resource

The people are always so friendly and they really work with you on the prices, whether it’s Pawning something because you really need the money or you are buying something. I mean don’t get me wrong lol some of the stuff they have there is WAAAAAAYYY OVER PRICED!!!! But all in all we always enjoy the trip up there!!

Prices are a bit high but i love coming in here. Jacob is the best and he always treats you with respect and is very courteous. I definitely will keep coming back to this place just for the customer service if nothing more.

The staff was friendly and very helpful! I highly recommend FIRST PAWN JEWELRY & LOAN and will definitely be coming back. Thanks, Ed !! I appreciate your help!

My experience at first pawn jewelry was good. Tabitha greeted and helped me right away. She was very helpful on answering all my questions.

Very helpful and great customer service. Highly recommended

I came on Saturday looking for a nice weapon to purchase. Spoke with one of their great workers Tabitha who helped me choose a weapon and was very knowledgeable on the types of weapons they had available in store. Overall had a great experience and will be coming back for another FN purchase.

The best place in town to buy guns and ammo.

Friendly and helpful nice selection of firearms

I had never been in a Pawn shop before. Very clean and staff was friendly.

Friendly and welcoming people. Everyone is courteous and respectful.Special thanks to Tabitha for being so cool. Rock on!

Very disappointed in this store for violating my trust. I have been a customer at this store for more than a few years. Unfortunately yesterday I went to pick up a pawn on a firearm. After I returned home and read my pawn slip I was very upset to realize that someone had kept my extra magazine for my firearm. It’s a nice store with a nice staff but unfortunately I will not be returning. Very disappointed in this experience with this company.

I would like to take this time to express how pleased I am with First Pawn Jewelry & Loan. Tabitha was such a great help in assisting me with my purchase! Her customer service was great! She was patience, knowledgeable, at the same time showed initiative. I will be recommending First Pawn and Jewelry to my friends and family.

Always a great experience dealing with the employees. Great selection on musical equipment and firearms. Staff is knowledgeable. Worth the visit

Came in with 4 guitars and was able to trade them for one I’ve been wanting for a long time. Tabitha was a huge help! Will do business there in the future.

Best pawn shop in Naples. Great prices and very friendly and knowledgeable staff. I highly recommend them.

Amazing service, Tabatha was amazing provided insight on the fire arms. It was my first time buying one and I was a bit nervous (because I know nothing about guns) she made me feel comfortable and answered all my questions. Moving forward this is my one stop shop for anything gun related.

Tabitha the sales accociate was so helpful and wonderful I was so impressed with the service and time I spend at your location I had fun and left buying an amazing computer. I was very please with the customer service. God Bless this pawn shop 🙏...... I will definitely be back see you soon

Best EVER staff. I love going to First pawn to make my payments, shop, and buy my jewelry. Im always greeted with smiling faces and great attitudes. The entire staff is friendly, funny, and make your experience a great one. I wouldnt dream of going to any other pawn shop. Great prices. Great staff. Great merchandise. What more could you ask for.....

Have been to this location several times period. Kim, the jeweler, has always been very accommodating and very helpful with whatever services I needed done. Nice place, friendly and the staff is very knowledgeable about the inventory they have.

I called and Tabitha answered the phone. She was very knowledgeable about a very specific firearm I called about. Buying a firearm can be a scary, daunting experience when surrounded by mostly men, like most gun stores. I was lucky to have Tabitha to help me today. She was super sweet, helpful and turned my horrible day all the way around. Thank you!

Just recently started stopping by this place and it is worth the drive. Great staff thats knowledgeable about their inventory and decent pricing. Tabitha was super helpful and professional. Will definitely be back!

Half of the staff are friendly, the others, not so much. Ive gotten fair deals before & then low-balled on new/like new items. As another person has mentioned, take your business to Capital Pawn on Davis Blvd. They offer better cash offers on pawned items & work to give you great prices on items of interest. If your choose to still come here, be aware & informed on whatever youre buying/selling.

I recently recommended a client to go to 1st pawn on Airport Road to purchase a motorized wheelchair. The very knowledgeable sales associate Tabitha made the purchase a positive experience. Thank you Tabitha. You are 1st class.

I had the best experience at first pawn looking for jewelry the other day. Tabby was so helpful and informative plus made me laugh and took the stress out of shopping for what I needed. Great place to shop and will for sure go again.

First Pawn Jewelry & Loan is a remarkable place to do business. Once again, they’ve exceeded expectations. Jacob is extremely knowledgeable about luxury watches and jewelry. He is very respectful, and professional when making a deal.The crew at First Pawn Jewelry & Loan has set the standard for integrity, reliability and honesty. They are, without a doubt, the best team in the Naples area.

Attention to detail and great costumer service..!!!

I found a necklace and the wedding set for my wife, she loved it!!! Best customer service! Isaura helped me to find the perfect necklace for me and of course the wedding set! She is amazing! I’ll be back to find more stuff! Thank you First Pawn

Prior to entering the Naples location, we made a few calls with several questions. From then on, we were greeted with friendly (and smiling) employees. Everyone we dealt with (Lisandra, Tabitha, and Jacob) were very informative and patient. Lisandra actually handled our purchase and was efficient in making sure everything was accurate. We felt so comfortable with her and all of them throughout the entire purchase process. We had to come back, and, even through our second visit and while walking out the door they were still smiling and friendly.

Always a pleasure going to first pawn! Especially having Tabitha assisting you! Would highly recommend browsing in there!

Found a beautiful necklace thanks to Tabitha. Strongly recommend. Definitely will come back! 😊

I have never been to a Pawn Shop before. I researched my options regarding which Pawn Shop I would take a risk with. I reviewed many. First Pawn & Jewelry was consistently rated highest. They also received high reviews.When I entered the store, I was immediately greeted by Isaura. She was extremely welcoming and guided me through the process with honest transparency. She clearly educated me in regards to Pawn or Selling. She was fair, positive and professional. I will continue my professional relationship with First Pawn & Jewelry, specifically Isaura.

Tabitha is very pleasant to work with! She helped make my first experience in the shop very easy. Thank you!

Tabitha was very knowledgeable and helped me find the perfect necklace! I will definitely tell all my friends about this place.

I came in an was greeted at the door by Tabitha as she made me feel immediately comfortable. I was looking to purchase an affordable smart tv and she showed me all the options. She had a great disposition and was knowledge, funny and friendly. I bought the perfect tv for my family and left a very satisfied customer! Wish there were a million sales reps just like her!

Very friendly helpful people. Always take items here first.

The people at first pawn are courteous and I am grateful for the help they provided myself and my family in such a difficult time, when Im trying to make ends meet.

One word...Tabitha. shes the best! Buy everything here people, from her...she does a great job for a great business and she has a great smile...

Quick and easy service very knowledgeable staff especially working with Tabitha excited to pick up my new firearm !

Great people. Great Service. Great selection. Always a good time, when Im in this store.

I love first pawnJuan and Jacob are the bestVery courteous and knowledgeableNever had a problem getting what I needAlso the guy with the real long beard is great alsoKeep up the good workTommy

First pawn is a great place to shop. Very nice staff and amazing selection. I have gotten some crazy low priced beautiful multi diamond rings there well under what I was looking at retail! Highly recommend.

Xavier was awesome and helped out so much when we bought our gun at first pawn! Highly recommend this place! Good people great products! All of the workers were great but Xavier was especially awesome in assisting us! They’re were very personable and professional and hooked us up!!! Thanks so much!!!

13 minutes before closing and a group of customers left they were still providing great service by going to look in the back for a brick of 556 definitely great individuals here.

The repair gentleman named Kim is truly an artist in his field. He went over and above to repair a very special pendant that belonged to my father. I’m so impressed and happy to have found someone as skilled as he is. Thank you Kim for doing an excellent job on a very treasured piece of jewelry. Pricing for repairs are great as well. Very friendly staff always available to help you. I will always use First Pawn and Loan as my jewelers.

Excellent and outstanding. Service. Very understand to the clients wants and needs as well a very corporate and polite customer service. I had and excellent response. From the woman Teresa. Who came out from the back room and saw I needed help. And stood by me to assist in my needs. I will make this place my priority and primary shopping store for second sale items. And thank you so so much for your excellent help

My name is Kaitlin and I have had wonderful experiences with Andy and all the employees at First Pawn. They have helped me pay all my college tuition fees and other expenses. I highly recommend them. Love you guys

I came in with a lot of gold. I did my homework. I weighed it on a jewelry scale, calculated the 100% value, and then went in to negotiate what I felt was a decent rate. I was comfortable enough with the numbers that I didnt go anywhere else to even get a second quote. The folks here are honest people that clearly want your business and will not play games like other places. The owner is a nice guy, and the staff was great. I will certainly be using you again and recommend you to my family/friends.

It was quick and easy, good customer service, in and out also appreciate dream team good welcoming gives me a reason for me to keep returning (Tabitha, Jacob, Lisandra)

First Pawn are the best in all southwest Florida. I’ve never had any bad experiences with them. All employees at first pawn are amazing people. I’m a very satisfied customer and I will highly recommend first pawn. Thank youPresident of Monster Grip Moving co.

Best pawn shop, gun shop, jewelry store, sporting goods store with a very laid back barber shop type atmosphere. Every time I walk in it’s like “Cheers” with a few different people saying, “Hey Joe!”. Juan and Andy will make you feel like you’ve been a customer for years, and everyone else is just as welcoming. Make sure you bring some money with you though because you’ll definitely find something you’ll want to take home... and hide from the wife.

Friendly, fast and fair. Lisandra helped me out with my visit and I was very impressed. They gave me my asking price and where very helpful.

I utilize these people all the time when I need them. Theyre always courteous and polite. Ive been going there for a while now and they take exceptionally good care of me.

Tabitha was very perfessional and helpful in selling me my Glock 43x, I was really impressed by her customer service...very good experience

Awesome service and always get me the best deal. Isaura, Xavier and Andy were great. Best pawn shop in town

Great place to go to look for tools. I bought a Porter Cable 1/2 inch router with fixed and plunger bases there and paid a very fair price for a tool that was almost unused. If you are looking for a great deal this is the place to go. If you are looking for attentive service this is as helpful a place as you will find. I have worked with both Jacob and Juan and they were attentive, friendly and a pleasure to do business with.

My experience with lisandra was amazing,she was really professional, we will definitely come back....great customer service

I went in looking for a gift for my mother & I didnt really know what I wanted. Jonathan P helped me and he was very patient and professional. He let me ask a 100 questions & he asked me quite a few too like he was getting to know my mom better! In the end, we found a beautiful piece that I know she will love . Thank you to Jonathan and his great customer service!

Very happy with Jacob the employee always takes care of me great staff friendly great place to do business

Everybody at First Pawn is Awesome. I had to Pawn my Necklace to buy a Battery for my car. Didnt have the cash on hand. Scott and Juan so helpful. He even recommended somewhere I could buy a Battery. .I have been shopping and using first pawn for years. I buy all my jewelry from them. They have great prices and an awesome layaway plan. Would recommend first pawn to everyone. And love Juan too.

I stopped in and bought some jewlery and tabitha was really friendly and down to earth and helped me pick the perfect piece for myself. Had a great experience at first pawn!!!

I bought my first handheld weapon here. The guys here are nice, helpful and very professional. The price was expected for a brand new gun so no complaints.

Definitely The best pawn shop in Naples, biggest selections of firearms, electronics and especially jewelry. The whole staff is helpful and informative. This is where you’ll find the best deals.

Stopped by with my daugther and was doing some X-mas shopping/looking around to see what we could find. A very nice gentlemen named Xavier asked if we needed help with anything and was able to assist us with anything we needed. Very friendly and nice. It’s a great place, I would definitely recommend people to visit there and know I can go back and see Xavier if I need help finding something or selling anything!

I love tabitha she give me great customer services everytime I come in 😃😃

Love First Pawn. Lisandra always takes care of me and lets me know if they get things I am interested in. Love getting her texts. She is amazing!!!!

Great place to shop. Everyone is very pleasant and helpful. Me and my husband has been shopping there for the past 4 1/2 years now. If you are looking in to buying any jewelry or need jewelry repair done Kim is the one to ask. He does excellent workmanship and at great prices.

The only place in town me and my husband will go. They always treat everyone with respect and are great with returning customers. They really value building a relationship with their customers which is rare and nice to see in that line of business. You can tell they genuinely like helping people. Great place.

Buying experience and proffesionalism are outstanding!!! Thanks to great costumer service got a great deal on my new firearm and even walked out with a ring for my wife.Now she wants to go back and buy me another gun!Thank you Isandra y Lisaura for your patience and. Charisma.Thank you for a great price Andres Barato.

Tabitha is the best I got a great deal from her if you need a camera talk to her

Buying and selling items are always fair. Tabitha is always professional and very nice.

Jacob showed a great sense of professionalism through negotiation. He was welcoming and informative. Overall a great experience and I would highly recommend this business !

I Pulled up There Right Around 8:58 A.M and they flicked the open sign right on even though they open at 9. Although it was early Juan And Xavier had a great attitude and were happy to help Juan Walked me through the process Of purchasing My first Handgun Really well!!! And Xavier made the process faster by doing all the computer work while Juan was talking to me about it. They Had a great Sense Of Humor And Great Service Better Than A lot Of local Gun Shop And Thats Not all They Have With plenty of guns and other supplies This A GREAT PAWN SHOP WITH AWESOME PEOPLE WORKING THERE.

I went in needing tools for a new job. I found exactly what i needed and they were in excellent condition. The sales behind the counter were very helpful and tested the tools in front of me to insure they did work properly. The prices were very fair. I plan on continuing to shop here for all my future needs.five star service.Update. Every tool I bought is working perfectly in a professional/ hardworking environment. So, I went back and saw them again. Again I was given excellent service, the sales guy remembered me, and I walked out with an absolutely beautiful miter saw. This is by far my new favorite tool store. You cant go wro g walking in their door. I knew I would be back last time but now I think I will be a regular customer for sure. I would give 10 stars if I could.Is another update. Had to stop there this time I needed cash. Once again I got completely professional service.. I do not see a reason to ever use a different pawn shop. This was added October 19th 2021

Brought in some 14k gold today and got a very generous price for it according to market value. Honest people, honest prices, best spot hands down.Helped by Xavier

Had a great experience doing some Christmas shopping with First Pawn Naples! The sales associate Xavier helped me pick out a beautiful piece of jewelry. He was very attentive and answered all my questions. Make sure to ask for Xavier next time you go in!

First Pawn and their staff are AMAZING! GREAT DEALS on product and if in a pinch for cash they help with that too. Totally recommend. Dont take my word for it, stop in.

I drove down from bonita springs because the guy on the phone gave me a price on a specific Xbox model over the phone. When I got there I was told it was $100 more and the sales guys could care less that I was told wrong. I said I was told on the phone a certain price and the guy just said “nope”. I’m not a conformational guy so I didn’t even say anything about it. I told them Microsoft just slashed all their prices and they were selling them for almost brand new cost. They brushed me off and wouldn’t even help me out when asking about models and pricing. They just came off as really rude and could care less if they made a sale. I went over to capital pawn and they were extremely nice and helpful and they got my $225 with a 6 month replacement warranty. I won’t come here again.

Absolutely LOVE First Pawn! Friendliest staff by far who go out of their way to help you with your needs. My husband will only buy his firearms from First Pawn. We wont do business with anyone else. Plus, this is family run business where they get to know you by name. Shop local!

My experience was great put a necklace charm on layaway everybody was super nice and helpful.

Great place to pick up most of what you need. Their employees are always nice and very helpful.I recommend anybody to go in there and take a walk around. I bet you will find somthing you like. I come here every month or two.

I had the best experience ever thanks to Juan Bartolome. It was a very friendly environment. I would definitely recommend this place to anyone looking for great things for a reasonable price. Thank you Juan for making my first visit awesome and cant wait to come back and purchase more things.

Always a great experience!!! Love the staff, very helpful and pleasant!!! Thank you all so much for your hard work and help!!

Nothing but good vibes when I go in this store the employee Xavier was friendly and he know about the games I was looking for and I even got some other games he told me about. Ive been to other pawn shops before and nothing compares to this one. Hes real nice and cool Ill definitely be back 2👊👊pounds from me bro

Isaura is awesome! Thank you for your help! Great and positive attitude from Jacob & Xavier. I love coming to see these guys!

ANDY AND JACOB AT THIS LOCATION ARE COMPLETE JERKS AND WILL GIVE YOU THE LOWEST POSSIBLE PRICE. Bring them 10,000$ in jewelry they will offer you 50$

This place is a rip-off! They use bait and switch tactics to sell their goods.I was in the store on a Thursday and saw an item that I wished to purchase but I did not have enough money on me to get it at the time. I mentioned to the salesman, Juan, that I had seen the item at a gun show the previous weekend and the vendor gave me a price of $599.00 but I would have had to go to their shop which is a long drive. Juan told me that he could match that price. I called on Friday to see if the item was still available and if the price was still $599.00. Juan was out sick so I spoke with another employee who said they would check and call me back in 10 to 15 minutes. An hour later, the store manager, Scott, called and we discussed the deal I had with Juan and the manager assured me that he could give me that deal. I made arrangements to be there Saturday morning with the money to buy it. I got there and went through the whole process of purchasing it up till the point where I would give them the money. At that point, they told me that they could not honor the price they had quoted me. Since I live 45 minutes away from the store, I had 2 choices, walk out and go to Cape Coral and purchase the item or finish the transaction I had started. . I would like to warn anyone thinking of buying anything from them to use caution and do not believe anything they promise you to get you into the store.

I stopped by to check them out the other day and was very impressed by one of the sales people there. His name was jj if I remember right... He was super nice and answered every question I had. He sold me this absolutely beautiful gold necklace that I now dont leave the house without wearing because of all the compliments I get! Love this place and the rest of the staff there was awesome as well!

Awesome customer service. I have worked with Jay Bartolome many times his product knowledge is second to none. I highly recommend First Pawn to anyone who wants a good fair deal!

Best place to go in Naples for gun. They have just about anything you could need. Friendly and helpful staff. One of the few places I go to shop and it is actually enjoyable. I have also pawned items as well when I needed a few extra bucks and it was also a good experience.

First pawn is the way to go always have a great selection on things. They have a nice selection on Tiffany jewelry which I was excited for. Juan helped me kindly on Friday to pick what I wanted I would recommend this place to anyone and direct them to him. Thank you!!

I had the pleasure to talk to Yuliet and Isaura. Very nice ladies that helped me get what I needed! Store was very clean and the rest of the staff was excellent. They definitely care about their customers needs. I definitely recommend coming here!

My favorite place to pawn and shop And does exactly what most pawnshop should do negotiate To give you the best deal

First Pawn has excellent employés. They go out of thier way to help you in any way they can. I believe they treat you with the most respect just as if you were FAMILY! They deserve more than 4 stars. I think they should be a perfect 10!

Very nice people, knowledgeable and fair. I had to let go of something precious and they were supportive and kind. Also a large selection of products that were a very good price.Thank you to Orley and the staff at First Pawn Naples!

This is the best pawn shop in southwest florida. I drive from Fort Myers just to come here. Great service, thank you Scott and Juan! They carry amazing products and if I need money they have my back. Definitely recommend coming here

Went in with a limited edition, 1 of 50 SIGNED poster with 8 of the greatest quarterbacks in NFL history. 2 years ago I paid $4,500 for this poster, I needed some last second cash and was offered a hundred dollars for the poster. I took the SAME poster to Captial Pawn down the street and was offered $1,100 for it. Take your business down the street to Capital Pawn, much more knowledgeable and kind staff.