I highly recommend coming here for all your computer needs. John was my savior! He handled my repair with such care and professionalism. He went above and beyond and even stayed late to make sure I had a working computer with all of my data! I am truly grateful!
John and his staff were great to work with. I had a major problem with a laptop that was fixed quickly and at a good price. I will continue to use Computer Help and will refer others to go there as well.
This shop will be my go to for anything computer related. Very knowledgeable and a local family business. Id rather support them than the Geek Squad.
We have taken several of our computers to John over the years. The prices are always fair and the work is top notch. Highly recommended!
Very prompt. Very friendly. And reasonable rates. Best computer repair shop Ive ever been to. Dont go anywhere else.
Can’t say enough good things bout these guys super fast and professional service and very knowledgeable on any pc or laptop drake is one of the best there
The gentleman that runs this is named Jon.If your looking for help that you couldnt find anywhere else, this is the place. Jon runs a tight knit operation, and takes pride in his craft. This isnt like bestbuys geeksquad, this is WAY BETTER. Like comparing a glass of water to the ocean, theres no comparison. From first interaction to after the job is done, jon wants to make sure your taken care of THE RIGHT WAY, not turned & burned.He knows what he is doing, has integrity, and is very fair in pricing. If you feel like your having pc issues, soft or hardware, it would be your best bang for buck to atleast see jon for consultation.I hadnt met him before, and walked in one day for some consultation on my project. I had already visited multiple techs & was left feeling meh. I simply wanted some extra help on my project. With Jon, I didnt even need to look anywhere else. From his intial questions, my knowledge of computers (average), and what I believe makes a qualified computer pro, I knew he was the one for the job. Checked out on everything in my list. He not only fixed the mistakes I made on my project, but he went above and beyond and got the whole build working wonderfully & finished %110 in less than 3 days. Fast!!Its been almost a week now, and it runs F A S T. See picture for clocking speeds. I was able to push my 1050 ti to overclock, while keeping a constant 25-60* temperature reading. My fiancés msi laptop runs at 80*++ when we play the same games, and our specs are about the same and she gets as good as cooling/ventilation as me. By far the best pc build I have owned yet. Couldnt be happier.Some background; Ive been rebuilding an old prebuilt work desktop into a more tuned gaming setup. Ive been for acouple months, and felt alittle intimidated. I havent worked with such expensive hardware before. Not only that, but the tower I was using had a busted front panel, so I already knew that I was missing a crucial component to get the build off the ground. Everything else I had accounted for, but the build was looking in rough shape (cables and connectors a mess)..I had realistically only 2/3s of the build done. I felt like instead of messing up my first expensive gaming build, I would have a professional give me a hand. Jon not only reorganized/cleaned up all my wiring (he didnt have to), he fixed issues i had made in the physical install of the pc hardware, added a new frontpanel & ssd, got the whole pc to boot up perfectly, installed the operating system... i mean he went above and beyond! I simply wanted some light shed on what im doing wrong and what i needed to get, to get the pc to boot and work, nothing more or less. Im glad I choose to just have jon work his magic, i couldnt have done better myself!
John is the best,He has saved us multiple times in the past year.Thanks for your great service
The owner helped completely fixed my audio, camera, keys, and fan in my gaming laptop. I am able to complete my work and game on my computer again. Thank you for all the help Jon.
Made calls to three places and only Jon Levin the owner of Computer Help USA picked up the phone. He was very straightforward and reasonable with repair. I will withhold the name of a large box store to keep this a positive review but the problem with my HP laptop was simple and not nearly as costly compared to the other estimate which would have fixed a part which did not need fixing. Jon’s communication was timely and professional. He repaired my laptop faster than expected. My new cooling fan is much quieter than the original installed at the manufacturer. Thank you for your professionalism! Will definitely use again and recommend! Thank you for reading.
Great job and fast turnaround on my laptop which I can not live without in my business. They were able to do the repair and get it back to me the next day. Strongly recommend!
Excellent place to do better. Really know what they are doing! Great prices
Was in Naples on a personal trip and had computer problems. Called Computer Help USA and spoke to Jon. Went in and he was able to get my computer up and running in 24 hours. Very helpful, engaging and has a good sense of humor.
Very prompt service and excellent customer service skills. We had an operating system failure on our old laptop and needed a data backup/transfer. They made our transition to the new laptop seamless and without problems. I would recommend that if you have any work that needs to be done on your computer, go here first! You wont regret it.
Stopped in today and saw Jonathan. He was very generous with his time and advice. Am glad to have found my ‘go to’ computer guy here in Naples.
Very nice and fixed my computer and made it faster
WAY BETTER THEN GEEK SQUAD. I needed a Ram chip installed and after trying to do it with staples and geek squad I decided to get it done here. It was super easy he helped get it fixed and working and it took about 10 min. geek squad on the other hand would have taken 2-3 DAYS. To conclude this place is one of the best around and is worth going to for any computer needs you have.
John is very knowledgeable and has over 40 year experience in computers! I came in without an appointment which didn’t matter! I needed him to fix a wiring issue I had run into when building my new gaming PC, not only did he fix my problems but he went the extra mile and made my cable management look like a pro had done it. Would recommend anyone to John and his wife to anyone that needs a repair no matter how big or small! Thank you John!
Jon was recommended to me by a couple of my neighbors. I was having trouble getting my network to run both my laptop and desktop.I am not a computer novice and I tried everything I could think of to get my laptop and my desktop to talk to each other on my private network. Jon reached out remotely and we both played with it for a while, but he finally asked me to bring them into the shop for a hands-on fix.As soon as I walked in the door, he apologized for not trying one more thing while we were connected remotely. That one more thing did the trick. I was quite happy with his response and his willingness to try one more thing before giving up.I will definitely use him again and would not hesitate to recommend him to others. Good work, fair prices, timely service, and a nice guy as well!
Excellent, small business owner; Honest, Fair with pricing, and highly accommodating with the timing of the repair. I am very pleased!!
John is amazing! He is honest and trustworthy. We have been using him for years with our work and personal computers! High recommend!
Needed help with my dead Apple, the staff is very nice and helpful in assisting in computer crisis. They recovered all my data, gave me advice how to protect my computer in future and offer to recycle my no-good machine.Definitely will use them again and refer them to my customers.
I wanted a local computer-repair shop to look at a laptop that had stopped booting, and Computer Help USA was exactly what I was looking for. The owner was able to get the computer back to me the next day at a fair price, and did a good job explaining what the problem was and what to do to avoid similar problems in the future. I definitely will return there for my future computer-repair needs.
Always fast courteous service at a fair price. I highly recommend John for all your computer needs
I took my computer to Computer Help USA when it had been corrupted by the ProCare virus. I was taken care of immediately and my computer was cleaned of viruses in short order. The work was doe on the schedule given to me and at a reasonable cost. Service was efficient and polite. Highly recommended./
Jon Levin went above and beyond to get my laptop working. Excellent job done.!!!!!
For a baby boomer born after the computer age, I am fairly competent - however when something goes wrong with it I get very frustrated and want to take out a hammer and fix it. Jon solved my issues fast and inexpensive. Great local people. I strongly recommend them.
We had a dead Samsung laptop. We showed up without an appointment. These guys immediately diagnosed the problem and provided guidance on next steps. These people are responsive, communicate well, and knowledgable. I trust them!
The guys at computer help usa fixed my pc that 2 other places said was unrepairable. They also recovered my data which was supposedly gone according to the other shops. I cant thank them enough... Family photos of kids as well as business documents I desperately needed.Thanks guys, you saved me!!!Great Service, Great price!!!
I stopped in to see if they could sell me a specific screw for my pc, and they gave it to me for free! Have my future business for sure!!
He answered all questions I had, had the parts I need. Quick and to the point, excellent service
Amazing got my laptop fixed in 2 days
Really helpful staff! Highly recommend!
Pleasure doing business with Jon and Computer Help USA.