I have not experienced such great customer service in quite some time! The Osprey staff were accommodating and prompt. I purchased a dress that needed to be returned because it was the wrong size. I received the replacement and there was an issue with that article, making it necessary to return. The staff was kind and courteous (a lost art these days) and priority mailed my replacement. The clothes themselves may well be the most comfortable easy to wash and go clothes Ive ever owned. This was my first purchase from them, but most definitely not the last. I am now a customer for life!
Don’t plan on ever setting foot in this store again. Not because of the clothes, which we loved, but because of the sales clerk who not only made us feel unwelcome but chose to challenge us on every possible story line of Covid. Shared how she believes it is a “fake disease” and doesn’t understand the reason behind wearing masks. She did have a mask on until we set foot outside the store when she made a point to pull hers off and drop it to the floor stating “it is all fake and I hate wearing this for work”. She was completely belligerent and angry.
Nice store
Cute
♥️♥️♥️♥️