While on a two week vacation with my girlfriend. She visiting her daughter and me my son. We wondered the 5th Avenue Shops of Naples for a day. Back of the Bay Naples is by far my favorite store! I love it so much I’ve been there 3 times. The first time my girlfriend was on a very important business phone call and unable to go inside. As a result, a few days later we decided to go back. I purchased a few skorts and a couple of tops that day. Barb my sales associate had shown me a cream colored skort exactly like a blue and white one I was purchasing. I decided to pass on it and days later, started regretting the decision. I decided to go back down there, this time with my son. I called ahead that morning and spoke with Jackie to see if they still had it. She and her associate Sharon hunted the store and could not find it anywhere. My son and I decided to make the trip down there anyways to look for ourselves. I hunted the store and so did my son. We could not find it anywhere either! I think everyone involved begin thinking I’d lost my mind. Just as we were getting ready to leave. Sharon found the one and only blue and white one left in the store. But non of us could find the cream one. We all decided I’d be better off calling Barb the next morning and have it shipped free of charge directly to me. If it hadn’t been sold yet. My son and I left the store empty handed. We were halfway home. When my cell phone rang. It was Back of the Bay calling me to inform me. They had found the skort. I wondered, how did they get my number? They had gone through the caller ID to retrieve my phone number from my call earlier that morning. Now that is what I call customer service! Needless to say, we turned around to go get it. Thank you to all the sales associates. I LOVE MY NEW CLOTHES!

Very different and unique clothes. Loved shopping there. My wife cant wait to go back.

Walked by the store when being in downtown Naples. An older woman who works there was very rude to one of the customers. Wasnt very friendly and was being nosy. This isnt how employees should treat their customers, especially at a time like this.

The back of the bed at the most beautiful clothes and shoes I am very helpful I just left with three new pairs of shoes a new dress and necklace and a shirt I feel on the best dressed all in Southwest Florida today love love love this place

I love everything about Back of the Bay. Especially their sales and amazing staff!

The absolute nicest clothes and accessories...did I mention the nicest staff? Ask for Adrian, shes tops.

I’m appalled at the way I was treated in this store. Both the owner, Mary Tait, and her manager were very rude.

Very rude manager.....