This Publix is in a convenient location with super friendly staff. The pharmacy crew is incredible and understanding, often helping reach out to doctors that are otherwise impossible to get in touch with. The store is always clean. The only issue Ive ever experienced is a rather large lack of products. I cant fault them since the ongoing pandemic has made getting everything from groceries to cars fairly difficult.
This place is amazing. Very busy and I cant ever remember waiting in line for checkout. The deli dept is the only dept in this store i feel is lacking but cant tell if its the people or lack of resources. They get slammed so maybe they just need more help. I see people there but all are sudden) busy when theyre needed by customers. I started visiting a different publix when I need deli items. Managers are pleasant and always seem to be on the move making this store function quite well. I never worry about visiting here and cant dock a star for deli performance.
Horrible service. I’m not saying this is just a one time thing. This is over a years experience at this location. Unfortunately it’s the closet Publix and grocery store. It’s always like pulling teeth to get help. The only person who has been helpful was the kind person who makes the sushi. I waited for a long time to get my sub and when it was finally my turn the guy making the sub was unwilling to cut the meat for the sub and just wanted me to order something easier. Additionally the station and tools he was using were very dirty which I’ve never had an issue with at any other Publix. I’ve been shopping at Publix basically my entire life and have not quite encountered one managed so poorly.
Always a pleasure to run in for 1 item ask what isle..go and get...everyone, knows where everything is!! Love going!!
Its a good clean store customer services very very good. Recommended.
When exiting this publix, pick wisely. There are 8 panes of glass with no direct indication of which pane moves. I recommend slowing down to first gear or idling before hitting the parking lot.
If you are into K pop or anime thats your place. It had lots of visitors so you know its popular.
Great store, everyone is extremely nice and polite. I like to do shopping there.
Im never disappointed at Publix. They always have what I want, very clean, and associates are ready to help you.
Listen, Publix is an old school grocery store. Nothing like a Wegmans or a Seed to Table. That said, it does old school well.
Big Publix that ia clean amd well stocked.
Love to shop here! Both my boys work there, and everyone is helpful & friendly! Live on the BOGOs!!
Excellent set up. Smaller than other stores but efficiently set up. Easy to navigate and you can find what you need quickly. The only difference with other stores so far is that it doesnt have a self checkout area yet. It is usually not crowded so maybe no need for them yet. Very nice store.
I stopped by today and ordered a Crispy Chicken Sub for a coworker and I to split and I have to say that mighta been the best sub I have ever had in 42 years. Dora was exceptionally awesome at making it and couldnt of put together a better sub presentation and just did a fantastic job...plus she was very friendly and deserves to be acknowledged. Keep up the good work and making the best subs on the universe!!!
My local grocery store. Nice staff.Prices are getting too high and BOGO selection is not good since Covid plague.Convenient.
Great. First time in over a year. Nice people. Fresh food.
Super clean Publix with a reasonable parking lot and friendly staff.
Great sandwiches, great service when Gloria, Vivian, Lenora or Sylvia are working. Thank you 😊
Clean, neat, orderly. Friendly staff, fast, easy checkout.
Employees at all Publix are always pleasant and helpful.
Not a fan of Publix, but this 1 is my favorite to go to. Its always clean, well stocked shelves, fully stocked hot bar & plenty of cashiers. The 1 in Orange Tree should take lessons from this one.
Always above and beyond. Very well maintained.
Easy to find what you want.
Always stocked with everything that I want
Live this particular Publix! Love it better than the other boutique market down the street! Maybe it’s just the vibe!
Pharmacist and other employees were very patient and efficient.
Probably cleanest Publix I ever seen
Very clean and well staffed
I love publix, dont think Ive ever been to a bad one. Store is just really busy during normal hours.
Good place to shop
Great clean store, polite employees and respectful
This is a larger Publix and has a friendly staff and a pharmacy with a drive thru.
Carries most everything I need.
Pharmacy great everybody in the store very friendly helpful
Excellent. Clean
Nice pub
Very nice..clean. great service..
Great stores customer service is great
Good selection of dry goods. The butcher is hidden in the corner and feels.like they were short changed on space. That said if you dont ask the staff for help your missing out. They are amazing and if you cant find what your looking for they will dig it up or order it for you.
Clean well stocked store. Associates always willing to help.
Best produce.
I needed two cuts of meat for Christmas day. I was dealing with a young kid, about 25. Went through a lot and I was very specific in what I wanted. Make a long, aggravating story short, he couldnt achieve what I was asking for. Kid had a bad attitude too to make it worse. Now I have two center cuts of tenderloin that are two different thicknesses and one is way shorter than the other. Nice job kid. Im sure those will cook evenly. The kid needs training, and not only about how to cut meat.
Nice,friendly and clean
I stopped here on my way home after picking up my son from day care. I was grabbing a few things for his 1st birthday party on Saturday including cases of seltzer and water, while 8.5 months pregnant. Then the dreaded meltdown happened with my son. I was trying to hurry and the manager saw what was happening and directed me to a Checkout line unloaded my entire cart for me and then walked me to my car and unloaded it all into the car while I got my son in his seat. It was such a relief and act of kindness I will not forget.
I always went to this store when I lived in Naples Florida and still do when I visit the area. I cant never remember having a problem with any of the employees and were prompt when I would order extra products. Keep up the great work
I love this store. Pretty nutty, right? Well yes, youre right of course. But EVERY time I go in, I ALWAYS feel better coming out. Thats crazy, youre thinking. Grocery stores arent intended to improve ones mental health! But (again that but), what happens to most people who spend any time with other people who seem to care about you, who are glad to go out of their way to be helpful to you, who smile rather than frown at you. All this while being somewhere you KNOW you wont be taken advantage of, where you are CERTAIN youll find quality at good prices, and where youre GUARANTEED satisfaction. Go ahead, given all that, tell me you wouldnt feel better coming out of HERE, Publix.
Shelves full of water and they allow just one gallon per person. I had to drag my family to the store to buy water. Great service!
Publix is quickly becoming a cult favorite and I can understand why. Among the things to try Publix fried chicken is the best. If you want deli order online and have it waiting for you and their deli sandwiches are excellent. Amazing store
Local super market...has everything I need including fresh fish. Plenty of parking. Great Bakery. Pharmacy. Excellent produce...fresh fruits and veggies. Subs must be good if you have to wait a bit.
Clean, deli is good
Wonderful customer service. You hire the handicap and I think that is praiseworthy. Wonderful selection of produce. BUT, and this is a big but.......the meat is terrible. Sometime it may take and extra 15 minuets just to remove the fat. The meats are packaged to hide the fat. When you open the package and turn the meat over and......there it is. Fat Heaven. I try to buy my meat Trader Joe’s or Whole Foods.
Larry the manager never fixes anything. Honestly there are alot of things wrong with this location but management sets the tone for the issues to thrive. Today was the last straw. I was in line at the pharmacy and had a question about decongestants. The pharmacy helped everyone but me. When I went to the manager with the issue he says what do you want me to do about it? I have never heard of someone being so dense in such an important position.
Barbara at customer service is fantastic. Efficient and friendly... A problem solver and smiling face. Thank you Barbara
My experience at this public was wonderful!!🙂☺
Always nice clean and organized. Everyone is so helpful thank you all
I have worked at this Publix for thirteen years! Very nice place to work and shop.
Being an ex cashier, you know what to expect from a grocery store, but the experience in Publix is above and beyond. Exceptionally friendly, helpful and ready to meet any challenges the day may bring is what you feel, think and receive when you enter and leave Publix. I also find great deals and save money everytime. Its a wonderful place to shop and youre always welcome.Bonita Holmes
Paulo was the fastest worker Ive ever seen in a publix. Most of the time it takes an eternity to get my food. Someone fast paced like him needs to be in charge of the other workers.
Freaking way too many people in the store can barely move without getting in someones way
Great
Very cleaned place!
Went to check out and handed the clerk our coupons BEFORE he scanned our items. Once again before he hit the total button my wife asked him to not forget the coupons as it saved us close to 20 dollars.. well of course he forgets and then asks another cashier, I assume a senior clerk, to correct his error. He the expeditiously walks away to go help someone else. The new cashier says did he forget to do the coupons, we reply yes and she says well I cant help you, youll have to go to customer service..really..? You should have went to customer service and taken care of it for us.. while this may seem petty to most, its not the customer service Id expect from publix..
Superb market, well stoked and clean. I wouldnt shop anywhere else other than Publix. Even if they dont have what I need. THEY WILL GET IT FOR ME.
They have been great for me so helpful.
Great location. Very well organized as all Publix stores are. Very quick and efficient service at the cash register and great variety of food to choose from
Love my Publix. Even with the new setup, which is actually better in many ways. With the exception of 1 item that they just dont carry, they always have my favorite products/brands. Rarely, if ever, do they run out of anything that I buy. Even though there is now one closer to me, I still shop at this location because I know theyll have what I need. Thank you for being a great store, Publix at Pebblebrook!
Great Publix
Go there all the time
Great food, clean facility and friendly staff as always.
Very nice
Have breakfast
Extremely shabby and expensive,
Excellent Publix. They have great customer service that goes out of their way to to make sure you have a great shopping experience. They also have ready to cook dinners prepared by the butcher and seafood area for a simple and quick meal. They have 2 red boxes at the front.
This Publix is consistently out of stock for many common items such as stone ground wheat bread Tates cookies and a number of items. I find myself going there at least once a month and leaving without something very basic that I needed that they carry but isnt in stock. They have many stock related issues and when you ask if they have anything in the back the customer service team call someone to come talk with you and after 10 minutes they show you where it is in the aisle and tell you that they dont think they have any in the back and without checking send you away. I love Publix but this Publix is probably the worst one Ive been to
Excellent service, super clean.
I heard on NPR Radio yesterday that food prices have been falling the past year, yet NOTHING has gone down in or at Publix! I think that we should start looking elsewhere for our groceries, unless Publix starts getting FAIR on their prices. You listening Publix?
Outstanding service! I had a couple of instances I needed assistance and everyone was so helpful and friendly! Super clean store too.
Sick of it. 30 minutes to get three subs made from the deli, it is out of control. 20 people in line for the deli/sub/hot food but theres only three people behind the counter actually doing work. Dont walk in 10-20minutes before they close either because the deli is shut down. Sorry, closing time means that when it closes not prior to it. Only reason Im giving two stars instead of one is because the employees are so nice even if theyre being pounded by customers.
I always try and get a pub sub with an open mind but the workers always seem like they hate their job and would rather be doing anything else. Such a bad attitude from them, makes me not want to spend money and get a sub...
Its hard to shop at other grocery stores because I know this Publix is filled with the kindest and hardest working employees making each shopping experience pleasent.Employees always saying hi how are you doing
Like all Publix stores, the customer service is great. However, the prices in this store are ridiculously overinflated. I go out of my way to shop elsewhere.
Service was great, workers are polite,as well as courteous. I decided to stop shopping at Walmart and continue to go to Publix. Quality is superior!!
I spoke to a manager because a woman brought in her labrador retriever into the store. I watched the dog lift his leg and tried to go pee on something in the produce area. The manager said its ok that the dog is in the store. I think its gross. Im fine with service dogs inside stores. Service dogs are trained, know better, and they are helping someone in need. For regular people to bring in their dogs because heaven for bid they leave the DOG at home, gross. Is the health department ok with this?
Definitely the best subs in town by far! Shopping is always a pleasure at any of the Publix locations!
Big Store. Awesome deli and bakery. Super friendly staff. Pharmacy also very very good
Friendly customer service. Just a big store and it is opposite then the publix I am used too. Had a hard time finding what i needed. However the staff was very proud to help.
Great shopping experience. They are always willing to help
Always clean and well stocked. Management is always wandering the store assisting customers as well! I enjoy the cashiers and their professionalism!
Well, this is my main grocery store, and for a good reason; Ive been to all the others; its a little more expensive,a little cleaner and much more user friendly. It is busy but not all day just when people get off work and land there, all at once .Traffic is bad also, at that time of day. All over Naples! The people who wrote the iffy reviews, have never been to The Strand its far more busy. I hope you like the new store. being new it will be super crowded the parking a nightmare, etc. However all the complainers will be gone from my wonderful Publics at Pebblebrooke Shoppes. I will be able to pick up last minute things for dinner. It should be heaven between 4 and 7 PM. Its OK, I was blessed with an ounce of patience.
Its Publix
I LOVE THIS PUBLIX SO MUCH.AND MY PHARMACIST IS THE BEST IVE HAD.
Fine enough conventional grocery store. However, we would prefer to see expanded Certified Organic sections: in meat, vegies, and berries especially.Also please consider expanding your GOAT cheese selections beyond just Fresh Chevres!Consider bringing in some aged AND soft-ripened goat cheeses.....preferably domestic NOT imported.3 suggestions I highly recommend:Wisc- Mt Sterling Coops Aged Cheddar.Calif- Cypress Groves Humbolt Fog.Wisc- Mt Montrachets Petite Camembert
Great customer service, clean area, good quality of product specially in Produce dept. Ill definitely recommend this super market
This store had a great selection of gluten free foods both dry and frozen. I have 2 Publix stores close but I will be going to this one for their selection.
I wasnt sure what I wanted to eat,so I looked around and found what I wanted. Employee was very helpful 😊😁😀