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Viage Group Naples
1600 Airport-Pulling Rd S, Naples, FL 34102, United States
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Viage Group Naples
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Ro
Review №1

Great experience purchasing and delivery of our 2022 Scout 175 Sportfish. Our salesman Max went above and beyond for us with the purchase. Would highly recommend both Max and Viage.

Ma
Review №2

Gosh I love my Scout, she is just a golden beauty🥰.Its not only the boat, Scott and Max from Viage Group are amazing, the way they support and help with every single details. On top they are patient with all my question and detail requirements! Great A1 example how to treat customer 💪. Thanks guys!!

Ch
Review №3

Dont take your boat here for service. Literally every time Ive taken my boat here to be worked on its come back to me with additional issues that werent there before. Every. Single. Time. I end up having to drive all the way back and dropping the boat off with them again so they can correct their mistakes, or most commonly, just fix the issue myself.Im kicking myself for going back there as Im sitting here repairing yet another issue that theyve caused to my boat.Good luck getting them to take responsibility for their mistakes too. I have an easier time getting my teenager to admit to wrong doing than anyone that works here.

Br
Review №4

This is my second review of Viage Group Naples. I really wish I could give 6 stars to this boat dealership. Not only was my buying experience exceptional, the follow up service was above and beyond. I had an issue with one of the components on the used Pathfinder I bought In April. Instead of telling me to pound sand, Max took care of the issue in a prompt manner. And I live in the Keys!! I highly recommend Viage Group Naples for their sales and service. I would only buy my next boat from them. Thank you again Max.

Mi
Review №5

We wanted to buy a new boat, so we ventured into the complex and confusing marine market where every boat manufacturer says they are the best and every dealer says they provide the best service after the sale. We researched boats and dealerships to the point of exhaustion and decided to buy a 350 Realm from Marine Max Naples. We put a deposit down on the boat and as we waited for Marine Max to find a Realm for sea trial we started to realize the experience wasn’t what we imagined for a purchase of that size. Not wanting to demean anyone, let me say our enthusiasm for the boat started to wane and the sea trial did not meet our expectations. Meanwhile, we had two friends who each bought new boats from Viage. One owned a Scout and one a Beneteau. Both were extremely happy with their boats and over the moon with their Viage experience. The evening before we were to purchase the Whaler, one of those friends asked if I’d let Alex Wilkes of Viage show me a 380 Scout and experience the boat on the Gulf of Mexico. I said yes very reluctantly. The next afternoon, after the Whaler sea trial, we met Alex and one of his customers on a Scout the customer recently purchased. The customer’s experience in researching boats, dealers, engines, etc was exactly the same as ours. Simply exhausting. He said once he drove the 380 Scout he had clarity on the perfect boat and Viage was simply the best concierge boat dealer in the US. Exciting, right? Then he started the quad Mercs, drove away from the marina and I too found the religion of the Scout 380LXF. I smiled so hard during the ride my face hurt. We immediately started the buying process with Alex which took 10 minutes. In the interest of time I won’t go into great detail about Viage other than to say it is true, they are an amazing, concierge-like dealer. Alex Wilkes is so very knowledgeable about his product and boating in SWFL, but most importantly integrity drips off him. When making a large leisure purchase, perhaps dealer integrity is most important. I’ll wrap this up by saying if you are in SWFL and in the market for a boat, put Alex, Viage and Scout on your must-do list.

Ke
Review №6

I would give them more stars if I could. We bought a Scout 175 Dorado and absolutely love the boat. The Staff ( Josh, Max, Alex, and everyone) at the dealership are fantastic. The customer service you receive at Viage Group is second to none. From sales, accessories, and service it has been first class. Josh has gone out of his way several time to accommodate me and answer my many questions. I have the smallest, most inexpensive boat Scout makes and Viage Group treats me like I own a million dollar yacht! Thank you Viage Group.

An
Review №7

The Viage Group and particularly the sales rep I worked with (Max Short) were fantastic. The entire purchase process with Viage was easy and all at Viage had great integrity with excellent follow-up. When you recommend an individual or business you put your own reputation on the line....I have no problem whatsoever doing so with the Viage Group....their boat products are outstanding.....love the new Scout!

ke
Review №8

What a wonderful experience purchasing a new Scout 215xsf from Viage Group! Everyone there was super-helpful, super-responsive and made the purchase of our first new boat a breeze. Thanks, Guys!

Ro
Review №9

Wow, professional, informative, customer focused....we ordered our new Scout boat in November after looking at several different manufactures and talking to countless Marinas. Viage Group was the most professional and Scotty and Max did a great job navigating us through the process. Took delivery last Thursday, love our Scout and the service from Viage Group. Thanks guys

Co
Review №10

Were currently working with Max Short. Hes knowledgeable, detailed & a great communicator! We appreciate the generous time Max has spent with us taking notice to find out exactly what were looking for in our future boat, trade & pricing.

Br
Review №11

Alex Wilkes was very professional from start to finish he did a great job selling my boat!

vi
Review №12

Max is prompt, courteous, and a pleasure to work with. Definitely who i will work with in the future. Reccomend him and Viage if you need any help with a boat.Edward Koch

Wi
Review №13

Great experience working with the Viage group. Customer service is top notch and we love our new Scout boat!Would highly recommend if you are looking for a boat.

An
Review №14

My wife and I had an absolutely excellent experience with Max Short at Viage Group. From initial contact through closing and beyond Max was courteous, competent, and professional. I recommend this firm generally and Max specifically to anyone in the market for a boat.

La
Review №15

The entire experience with Alex and Max has been exceptional. They represent the gold standard in boat brokerage and customer service.

Jo
Review №16

Exceptional boat sold by exceptional team!

Ji
Review №17

The entire buying process and customer service has been the best Ive ever experienced. The entire group is always available to answer questions in the buying process. The delivery process was amazing with a 1 hour sea trial and overview. Since delivery, the team of Josh and Alex have been great answering questions and even coming to the dock during a fishing trip to help solve an “operator error”’. The Scout boats are really well made and perform well but the team behind the boat really makes the total experience.

Da
Review №18

We just love our new Scout 175 Sportfish. We compared numbers of new boats and the fit and finish and layout of this boat made it a good choice. While we originally wanted a late model used boat, we felt with the Yamaha warranty and knowing we will maintain it made buying a brand new one a better option. Max Short, our sales representative from Virage was terrific. He answered all of our questions and concerns. Max also delivered our new boat to our marina and gave us an unrushed orientation on how to operate the boat. We would recommend Max and Virage should you be looking for a boat. Here is an update. We have enjoyed our new boat and Max came out to our marina and hauled it out for the 20 hour break in service. The service and haulingwas done at no cost which is fantastic! Max Short, our very nice representative from Virage Group Naples answered some of my questions. We just love our new Scout 175 Sportfish and so happy to have a perfect boat for my area.

Br
Review №19

5 stars!!! Cant say enough good things about buying my Scout boat from Viage Group and Josh Chaney! Outstanding experience from end to end! This is my 2nd Scout boat and if quality, comfort, and performance is important to you then you have to call Josh at Viage Group and look at the Scout boats! Thanks Josh and Viage Group.

ro
Review №20

They went out of their way to accomodate and help repair a boat I purchased from another dealer...

Jo
Review №21

I’m a first time boat buyer and I would say that Mac Blackwell and the Viage team are top notch! They offer incredible customer service and are super willing to be there for you 24/7. I cannot recommend them enough !!!!!

Au
Review №22

Currently building a Scout 177 with Max from the Viage group Naples and so far they have been first class. From setting up a demo to giving us space to make an informed decision, to ultimately helping us pick the options needed to build the perfect boat!

Jo
Review №23

I started looking at used boats for sale It was 8 years since my last boat I had in New. Jersey.I stopped into. Viage Scout boats several timesI felt the support I needed was with Viage. Group. All of the team has treated me at the highest level. Any questions was answered with follow through. Their patience with me, needing things repeated, because of my age, 75, had extreme patience.My Scout 215 XSF Is perfect. Well built.Strong, solid, safe . 3 year warranty. 10 years on the hull. A great boat. I love it.Joe. Mainieri

C.
Review №24

I’ve said it many times. I wish I could buy more than just boats from the Viage Group. Everything this organization has done has been top notch. From streamlining the sale to handling the delivery, from answering questions in a timely manner to providing additional assistance on the mundane, their service surpasses every expectation. Ditto for their product.

Ji
Review №25

Max Short is a great asset and a gentleman to your Viage Group. Max was true to his word on the purchase of our 195 Sportfish boat plus he did not pressure us to buy. Max called every other day with an update on items we added to our boat. When the boat was ready Max delivered the boat himself with coast guard ready equipment on board. Max heard my wife and I talking about getting two smaller life jackets for our grandchildren and said I’ll get them for you no problem. It’s just the little things that made our purchase enjoyable and really made us feel confident in our purchase. Max is still keeping in touch with us. Thanks again Max for all your help.Sincerely,Jim and Mary

Bo
Review №26

The absolute BEST service we’ve ever experienced! Alex has gone above and beyond from the day my wife and I purchased our Scout . My wife named the boat “REEL DEAL”, that explains a little. I was skeptical buying a boat from a new dealership “VIAGE “ for service reasons . I’ve purchased two other new boats from two dealers just a few miles away from “Viage” and hands down never HAPPIER with our purchase and the SERVICE received from Alex and the Viage group! We had our boat detailed while they were doing the 100 hour service on the engine - UNBELIEVABLE! The ABSOLUTE BEST JOB EVER ! Alex thank you and your team .THANKSREELBADBOB

To
Review №27

Viage group has been easily the best boat dealer I have dealt with ever. The customer service group including Josh Chaney, Alex Wilkes, and Max Short are top notch. My 275D Scout is a great boat too!!

Pa
Review №28

Had a need for support for our Scout boat. Contacted them in Naples and the response to my needs were met with quick and courteous help. Drove into the lot and started looking at a boat similar newer model to ours and was met with a smile and a hand shake within a couple minutes. I would highly recommend talking to them if you are looking for a new boat or support for your current.

Mi
Review №29

Exceptional performance by an awesome sales rep. Thanks again Max.

Ho
Review №30

Hands down this is the place to buy a boat. You will not find better customer service. Always followed up on all promises. Very happy to do business with Viage Group.

Th
Review №31

Viage Group has a nice selection of boats great prices and the best customer service that I have ever experienced. Very easy sales process from start to finish when purchasing my boat.

Gr
Review №32

I had a great experience working with Max & the viage team buying our boat. Very professional and personable would highly recommend!

Pa
Review №33

Viage is an outstanding dealer. Alex Wilkes and Josh Chaney take customer service to another level. They assisted me not only with a thorough sea trial and lift test fit for for my new Beneteau Antares 27, but they then assisted me with finding a great Marine contractor and electrician when i decided to replace my outdated lift- AFTER the sale was complete and the boat was already paid for. They continue to assist me by fielding my post-sale questions promptly, and cheerfully. I have bought hundreds of cars, trucks, cranes, earthmoving equipment, tractors, boats, and the like over the course of my career. I wish I could have bought all of it from these guys. Absolutely top shelf people.

Ru
Review №34

We are enjoying our new Scout! Thank you Max and the entire Viage team for excellent customer service and delivery!Rupert and Ann

Ji
Review №35

I was very pleased with your service I had stopped in a couple of times at theNaples show roomAnd talk to a couple other sales people the third time I stopped l met Max. He were very helpful I asked him to check A few things for me about pricing and availability he promptly got back to me and I decided to buy the 17 seven Flats Boat. He were very helpful and getting the boat outfitted with bottom paint and electronicsAnd delivery.Thanks again.- Jim

To
Review №36

Viage group (Max) went above and beyond to help me with everything. I called with questions and they were always glad to help

Ma
Review №37

N June of this year I purchased a pre-owned Scout 195 Sportfish being offed by the Viage Group. Max Short was the sales rep that facilitated the process with me. Max was highly professional, courteous and responsive from the very beginning to the end of the delivery and beyond. I highly recommend Max and Viage when it comes time to consider your next boat or yacht purchase. Mark Fry

Information
100 Photos
37 Comments
5 Rating
  • Address:1600 Airport-Pulling Rd S, Naples, FL 34102, United States
  • Site:http://viagegroup.com/
  • Phone:+1 239-747-6700
Categories
  • Boat dealer
  • Yacht broker
Working hours
  • Monday:11AM–4PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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