I had a great experience from beginning to end at Volvo Cars of Naples. Tyler was very detailed when he showed me inside and outside of the 2021 Volvo XC Recharge P8 I bought. Carolina in finance was fabulous, too, and counseled me well on what options I needed and didn’t need. I’ll definitely recommend Tyler and the entire staff and come back (if) I need another car. My car now is PERFECT!

Eric Hand my service advisory has continued to be amazing. I bought my car from this dealership a few years ago and always service with them...Eric has been not only professional but always seems willing to go above & beyond...today he squeezed me in around my schedule for service..he’s easy to discuss any car issues I’m having...as I’m not good with car parts. Hard to find this kind of service these days! Really appreciate it! Thank you.

I am so pleased we purchased our new XC90 with Volvo Cars of Naples! Joe Parisi, the general manager, gave us a GREAT deal. Carolina Fernandez, our sales person was top notch and wonderful to work with!The first service I received was just perfect. I was greeted with smiling faces and helpful employees as soon as I entered the service area. They took care of my car and I was on my way in no time! And I must say, this is the best car I have ever owned!You should not hesitate to buy from Volvo Cars of Naples!

We bought a car this week with Carolina and Joe and they were friendly, responsive, and made the process as easy as possible for us. We have other Volvo dealers closer to us, but when we are ready to trade this one in we will definitely make the drive to Naples again. This car buying experience was far better than any other car buying experience we have had in the past.

This is what buying a car SHOULD be. Getting right to the point, I travelled over 90 miles to see David Martinez & get this car. Why? It wasnt the car. It was Davids service and commitment to a great experience. And I was willing to drive 2 hours for it. As a previous technician, forman, salesman, and internet sales manager for another luxury brand, I can vouch for their entire process. From texts, pix, videos, documentation, accommodation, finance, & delivery - the entire team was world-class. Nothing was too difficult for David to do. The reality is, buying a car today can be aweful. But it doesnt have to be. Volvo Cars Naples is where you should go if you want to be respected, valued, and taken care of. I will send everyone I know to David and Volvo Cars Naples because they CLEARLY understand what a sale should be. Thanks for making my measly little purchase feel like I bought your most expensive unit on Saturday. Ill be seeing you for another very soon - Elias

Exceptional dealership, the best car buying experience I had in 30 years..

Came to Volvo without an appointment talked to Joe and Erica. They had my problem diagnosed in 5 minutes, fixed the problem and I was out in a half hour. Great job Volvo

Alec was so incredible at making our buying experience quick and stress-free! I’ve been to many dealerships and this was by far the smoothest and most pleasant deal I’ve experienced. Even the finance department was quick and gave us the best rates and deals.

Premium Service from Volvo Cars of Naples.After looking around all over for weeks, I found the exact car I was looking for at Volvo Cars of Naples and even though I reached out from another state, Matt Trombetta was very professional and helpful in getting me details of the vehicle within minutes of me reaching out through cars.com.Mat, Chuck (Sales Manager) and Greg (Finance) then did the work necessary to get the purchase process completed as soon as possible, including overnighting the contract and sending a notary to my home to sign it and send back.Highly recommend the team at Volvo Cars of Naples for their service, dedication and great selection of vehicles (Yes, I’m referring to that blue F type).

I bought a used Mercedes at this dealership. I immediately had a problem with the car. It needed significant repair. I asked the dealership for some financial assistance to offset the expense. They declined, leaving me to bear the expense. Not nice.

We found our experience to be quite pleasant. David was attentive and followed up in a timely manner.If I had to find any fault, it would be the long wait for settlement after the deal was agreed upon.I would recommend Volvo Cars of Naples to my friends and I’ll try to utilize them for service.

Great Experience! Our salesman, Tyler, was so patient and helpful. He worked with me for two days to find just the right car for me. He knows his cars inside and out and took a great deal of time to explain it all to me. I wasnt pressured in any way, as is often the case when purchasing a car. I expect we will have a great relationship with this dealership for a long time to come! Thank you Volvo Cars of Naples!

Very pleasant experience using Volvo of Naples. Our sales representative, Tyler B was a pleasure to work with with. He was able to quickly complete the transaction without any pressure or hassle.

The service is always amazing....top notch! Larry in particular is a true professional and my go to guy. He is a very nice man to deal with and very polite. He keeps me well informed and tells me like it is. I wish all service people were like Larry. He should be training people with his skills and people interaction.

I purchased a certified pre-owned Volvo and Ashley was my salesman. I had a wonderful experience with him. He was very friendly and knowledgeable. My experience with him was 5 stars. I did not like dealing with the business manager as he was trying to sell me expensive add-on products. I know every dealer does this. I received a follow up email on those products and I replied with a question regarding the exterior protection program. He never responded back. Thus the one less star in my total rating. Finally, service was 5 stars as well. My only complaint was the courtesy car wash, which appeared to have been done since the car was a bit wet, but the car still had bird droppings on it and the wheels were more grimy than when I got there. Overall I am very happy with my purchase and the service department. Thank you!

Carolina was an absolute pleasure to work with. She was very responsive to my questions, very professional and personable. We had a great experience and love our new XC90

This service was excellent. The best I have had since two years. Thank you

I must say that this dealership went above and beyond. To start, they have me a quote on my trades with photos, and descriptions. I traded two vehicles. The salesman, David, answered all my emails, and I sent many. I bought a XC90. David and another gentleman delivered my new car to my home, about 40 miles away, did all the paperwork and they took the two trades back to the dealership.I have bought many cars in my lifetime, at least 75, and I never had an experience like this.Here is 5 extra stars. ⭐ ⭐ ⭐ ⭐ ⭐

If you are looking to buy a new/used car I recommend going to Volvo of Naples and ask for Jonallen! He is very knowledgeable and doesnt push you to do anything you dont want to like most car salesman. He will take his time with you and make sure youre purchasing your dream car. He help me choose what car was best for me and I ended up purchasing this beautiful BMW X5!

Prompt, on time, clean, professional, right price upfrontwill certainly go backthank you!!

Extremely satisfied with the quality of service at Volvo Naples. Larry was my service advisor and he is extremely attentive and very courteous. Top-notch dealership!

We were helped by Ashley Ferdinand, a gracious, articulate, relaxed guy who helped me select my XC 60 brand new car, right form the lot! We got lots of discounts and love the car. Ashley and all the people at the Naples Volvo dealership were amazingly efficient and kind. I HIGHLY RECOMMEND THIS CLASSY AND FRIENDLY BUSINESS.

Outstanding service and choice of cars, our sales representative Ashley was extremely knowledgeable and helpful when it came to purchasing our volvo. They were very aggressive in their pricing. The additional service after the sale was greatly appreciated. Five outstanding Stars.

This latest service was less than satisfactory.Service was delayed twice (2days) because the original tech who diagnosed my wheel bearing problem, did not come to work.Only after my repeated calls and pleas did they find someone else to make the repair.And though the repair was made, there is now a problem with the right blind side monitoring indicator.I will need to return to the dealer to have this fixed. Another day lost because of poor quality control.I’m not pleased with this service department.

I walked into the showroom without any intention of making a purchase that day. Because of Carolinas care, understanding and sensitivity of my situation (my husband had recently died) and her expert knowledge, I immediately felt comfortable with her. And took the plunge to buy a new car that day! The ease of the financial process -- the entire process, really -- was unlike any Id ever encountered. Congrats, Volvo Cars of Naples! And when there was a slight glitch with the registration, the issue was corrected in no time! I really appreciated the outstanding service of Carolina and Frank and have already recommended them to a friend.

Wow. Is this the way future car dealerships are going to look? Unbelievable interior. Sales people were super friendly and informative. Maybe a Volvo is in our future.Update: Yep. Volvo came home with us. Awesome people to work with!

Called about standard service. I was offered 8:30am to 6:00pm Monday to Friday. We only have one car and I told them I cannot drop off the car and come back later. Wasnt offered a loaner or a more friendly time for someone who has a full-time job. Really disappointing, they may not have heard that there are not only retired people living in Naples. I will bring my Volvo to Tamiami Ford who have great service and also very flexible service hours.

Top notch treatment in a clean, friendly facilitywhere everyone is knowledgeable and caring.My husband and I feel safe knowing that our vehicleis as safe as it can be. Thanks to the whole NaplesVolvo team.

My experience in leasing a Volvo for 3 years from this store was first rate. The staff is wonderful, the service excellent, and the accommodations terrific

I can’t say enough good things about the entire service team at Volvo Cars of Naples. I live in Palm Beach and plan my service trips around my work trips just so I can service my Volvo S90 at Volvo Cars of Naples. They make me feel like family every time I am there. I wish they could open a dealership in Palm Beach Gardens. Thanks to Brandon and the team. 5-Star service every time.

I am an internationally trained Volvo Expert technician that has been with Volvo for 15 years. I applied to the open tech position on indeed and received a call from the GM. He asked how close I was to moving to Florida, I stated I am looking to buy a house and find a job before moving my family. He abruptly told me to call back when I was closer to living in Florida and I stated that I wanted to know more about his job opening and dealership. I do not and will not move my family anywhere without a promised job and place to live. I have moved around the world with Volvo and never had an issue before. It was the most unprofessional and rude GM I ever spoke to. Melbourne Volvo had a much more professional and easy to speak with Service manager that told me everything I needed to know and asked for. I would never consider Naples Volvo as an employer.

Brandon was able to service my X90 when requested. Upon arrival service was possibly going to take longer than expected. He was able to send us home via Uber (I knew in advance that a loaner wasn’t available). Ready as promised and serviced as necessary.

Gorgeous showroom. Wonderful cars. GM is awesome! Sold!

Great costumer service ! Eric is super kind and nice !

Awesome experience from the beginning. From test ride through making the deal. Very professional and fair. Highly recommend this dealership.

My brakes were not working properly in my new XC90 and I made an appt. with Volvo of Naples where I purchased it and they ran the diagnostics and replaced the front rotors, no questions asked. Larry was my tech rep and he handled the process from start to finish. Great service!

I had the best experience at Volvo of Naples. I highly recommend working with Sales Rep Ashley F. he made my buying experience flawless and fast! I was in and out of dealership with my dream car in one hour. Whether your looking for a new or used vehicle this is the place to go!

Experienced best sales approach ever. Understood what we were interested in, made good suggestions and let us continue searching other dealerships for a new car lease. They never acted like they might lose a sale if they let us out the door. Let us test drive without an accompanying sales person. We came back to them for three good reasons: 1. The XC 60 was the best car we considered; 2. The lease payment and terms were unmatched by any other dealer; 3. The team of Ashley and Carolina have no equals. Bud and Joda Naylor

I cannot say enough good things about Volvo cars of Naples. Our sales person Mark Guilbault did a fantastic job. I would definitely recommend him to help you. The detail shop was responsive. Even the finance department did a nice job. I would definitely consider buying another car from Volvo cars of Naples. We live in Indiana and they did such a nice job that we bought a car and drove it home. XC90! We look forward to driving it back to Indiana.

Everything was very good. Thanx

David Martinez was an absolute pleasure to work with. David worked closely with us and was available at all times!

Another great service experience at Volvo of Naples. Eric and the service staff is attentive, courteous and professional. This is one of the reasons we decided on Volvo.

Carolina and Joe were very helpful and amazing. They were patient and made my experience so easy and stress free. I would highly recommend all my friends & family. I love my Volvo and will continue to go to this location for all my future cars. Thank you guys so much !

Sales department was attentive and knowledgeable. We did a deal quickly and to my liking.

Good customer service from start to finish during my car purchase at Naples Volvo. Sales Rep Ashley was organized and made the transaction easy. Sales Manager was fair and reasonable. Got all paperwork prepared before arrival, only physically at dealership 45 minutes. They took Covid precautions seriously, which I appreciated. Overall pleasant experience.

We bought 2 awesome cars! The sales staff was excellent. Thank you!!

As always, everyone was very helpful and professional. They were very proactive in applying any recall issues.

Clean, pleasant and efficient what more could you ask for.

It was truly a pleasure buying a car from Volvo Cars of Naples. Everyone there made us feel welcome. Our sales person Frank was truly wonderful. They gave me more than a fair value for my trade. There was no after sales pressure to purchase warranties or anything else. The day I picked up my car Frank spend a lot of time with me going over all the options and features the car had. I had more questions about options a few days later and went back. Frank spent more time going over these options with me. I would recommend Volvo Cars of Naples to anyone looking to purchase or lease a Volvo.

If you are looking to buy a car, look no further than Volvo of Naples. In addition to just being leaps and bounds above the competition in terms of features and performance, Ashley F. is one of the best salesman I have ever worked with during an auto purchase. So knowledgeable and patient, he took the time to explain the extensive list of safety and comfort reasons to choose a Volvo. Thank you for a great car buying experience.

Amazing customer service Matt Trombetta is great did everything in his power to make sure I got the car I wanted. Highly recommended!!!!.

Was willing to negotiate by text for a lot of the business and then closed it quickly. Thank you David.

Timely and professional service was experienced by my wife and I.

I always have an amazing experience servicing my car at the Naples Volvo Dealership. Eric really went far and beyond assisting me with my older car maintenance, and totally exceeded my expectations with his efficiency and courteous service! Thank you so much! Definitely a five star service!

What a bad experience with Volvo service department. Call and set an appointment up with brake malfunctioning I have not owned the car more than two months less than 2000 miles on the vehicle. And to make my experience worse from Volvo of Naples after setting up an appointment a week in advance they did not have a loan or vehicle for my wife did not offer for a shuttle service or any courtesy what was told from the service advisor was she can wait for a few hours in the waiting room if she likes we all work for a living to pay our bills is very inconvenience where there is not enough loaner vehicles for customers and not offer any shuttle service so my wife had to catch a Uber back to work. Tried calling several times to reach the general manager and I will get only directed to the manager of service and was not of any help. What I purchase a Volvo again after this bad experience not at all yes very poor customer service. And last thing to say that I was told from Naples Mobile that if the vehicle was not purchase at the dealer of Naples that we do not have first priority I thought Volvo was one whole big company regardless where purchased your vehicle

My experience at Naples Volvo was one of the best experiences I have had buying a new car. I had a previous S90 T8 that I leased in Fort Myers. Over the past three years I had my car serviced at the Naples Volvo and I have gotten to know the team at naples Volvo and here is my overall experience.Joe Pitingolo is the Sales Manager and over the past couple of years we became good friends. Even though I originally did not buy a car from him he still treated me like I was family every time I walked through the door. After a couple of years the trust level grew and when my lease was up I walked right into Joe’s office and said I need your help making a decision.Even though Joe didn’t know whether I was going to buy a car from him he still took the time to offer me sound advice and to answer all of my questions. There was no doubt in my mind I was going to purchase my new car with Joe at Naples Volvo after years of getting to know him and his team.Listen, nobody likes buying a new car and I am no exception to that rule. You have to TRUST the person you are buying from. You have to trust that they are giving you the best possible deal they can. Joe at Naples Volvo is the most honorable and respectful Sales Manager I have ever dealt with. I can promise you that it’s worth your time to pick up the phone or stop by Naples Volvo and speak to Joe and the team he has surrounded himself with. Tyler the sales associate who has been there for years and follows the same code of conduct and help me with my paperwork and programming the new car.I want to personally thank Joe Parsi (GM) for putting a team at Volvo that treats the customers like family and has one of the lowest turnover rates of employees I have ever seen. Testimonial to his leadership standards and values.I am proud to say that I am now part of the Naples Volvo family!Jason F.

David Martinez was a pleasure to work with. The vehicle was priced accurate according to Black Book average retail values so haggling wasnt necessary. From start to finish we were done in about 2.5 hours with a trade in that was valued spot on. I wouldnt hesitate to refer anyone to this dealership or the sales rep David.

After shopping around for a new car for about a month and dealing with many different car lots and salesman, i was immediately impressed with the high level of professionalism at volvo of naples and Alec the one that sold me my car was the coolest most honest saleman ive dealt with before and worked with me to make the purchase of my vehicle fast and efficient i think it only took 30 minutes at volvo and i was driving off with my new car thanks to him having the foresight to get as much paperwork started by phone text and email to where when i showed up most everything else was done, and the manager there was very courteous.and professional give Volvo of naples a try you wont be dissapointed!!!

I purchased a 2016 Volvo car in June 2020. The car was in excellent condition according to the comprehensive report The previous owner received from Volvo Naples when I purchased it. About two weeks ago the AC started to malfunction ( the car has 29,000 miles on it) I called the service department and they gave me a hard time giving me an appointment for the due service and to check the AC. I drove to the location and made an appointment directly with the service representative. I explained the AC situation to him and he said that most likely they will do a courtesy extension on my Warranty that had just expired sometime in October. The day of the appointment I waited for 35 minutes while 5 cars that came after me were taking immediately and their owners gone in minutes. The manager came to tell me I was to pay for the diagnosis and then for the repairs. I pleaded that The cars warranty just expired and I was offer a Maybe extension on it since the car has always being serviced and repaired at that location for 4 years. He said I wasnt going to like this but we only do that for the original ownersI cannot believe that they make rules as they go or that the other gentleman lied to me in the first place when I made the appointment. I understand that Volvo cars are advertised to be one of the most reliable and long lasting cars. The 29,000 miles do not warrant an AC system that conveniently breaks a month after the warranty expires and if you are not the original owner, you are out of luck. I like the car but not so much Volvo Cars of Naples and their awful customer service. I will be contacting Volvo directly to ask about the warranty and the recall on the car they refuse to honor as well. The car is starting to fall apart at four years young and 29,000 miles, maybe they are not all that...The staff was not helpful and they NEVER told me about the warranty to be only for original owners, Eric mention the extension on the warranty to me when I made the appointment. I WILL GLADLY TAKE MY MONEY SOME PLACE ELSE. It is customer service that you are lacking and HONESTY to give people the right information. POOR MANAGEMENT AT ITS BEST.

Excellent service!

We purchased our first ever Volvo here a few weeks ago and the experience was terrific. Our Sales Consultant, David Martinez, went “over and above” to ensure our satisfaction every step of the way. He is very responsive and has continued to be available for ongoing questions. The great service has continued as we have dealt with others in the business office, service, parts, etc. We love the car and Volvo Cars of Naples keeps raising the bar on customer service. Highly recommend!

Great work from the whole team. Alec was fantastic.

Volvo of Naples is definitely one of thes best car dealerships I’ve dealt with !!! Great customer service from our guy Mathew!!! The place is very clean and I would recommend them to anyone.

Outstanding service and attention to detail. Im treated like family and will remain loyal to them because of all their considerations. Great people to do business with.

Great service. On time, professional, courteous and clean. Would not hesitate to return.

This morning my check air pressure light went on on my dashboard. I checked the tire pressure . The pressure was fine . I called the service department. Most service departments would have you drive over and make a big deal . I spoke to Larry one of the service advisors . Larry walked me through the process of eliminating the light and gave me platinum service. One of the best service experiences I’ve had in all my years of motoring .

I was in Naples for the day and found that my gas filler door would not open. Well, that presents a problem if you have to go back across the Alligator Alley for 2 hours and you only have 1/4 of a tank of gas left. So, thank goodness Naples Volvo was just a few blocks from the gas station I was attempting to fill up with. I pulled in and was warmly greeted by very professional and helpful staff. They analyzed what the issue was and the fix was underway immediately. I was back on the road in under 15 minutes with a warm handshake a hot cup of coffee and a thanks for coming by. I could not be more pleased with care that I received. Though I do not live in Naples, I highly recommend that you patronize this wonderful dealership if you are in the immediate area. I give them 5 stars.

We had a great experience at Volvo Cars of Naples! From the minute we arrived, until we left in our new car, everyone we came in contact with made this buying experience seamless and positive. Tyler was our sales person and Ron wrapped up the sale.

I look forward to shopping for a new car maybe a little more than getting a root canal. Visions of a fast-talking, untrustworthy car salesman made me dread the process. Our first stop was the Volvo dealership where we met Jon Allen Velazquez who definitely did not meet that description. His kind demeanor and genuine desire to help meet our needs made us feel disappointed when we didn’t find what we were looking for. His respectful manner and attentiveness left us wishing we could buy a car from him! After trying a few other cars around town, we decided to reconsider that first car along with another one. Remembering that we liked Jon, we felt comfortable returning and trying the car again.While we were there, every single person we came in contact with at the Volvo dealership seemed genuine…not your typical sales-ey types.We ended up deciding that the first car we tried in this buying process was actually a better fit from all the others we had considered after all so we purchased it. (The paperwork & vehicle prep took about twice as long as we had been told, which made me late for a meeting, but) overall our experience at the Naples Volvo dealership was top notch and Jon is definitely an asset to their team! Thank you to everyone there and especially to Jon! We would not hesitate to do business with you again.~Suzanne

Always very helpful, courteous and professional.

Wow, I found a used Acura that met all my needs and had not looked at these reviews and can agree with them. The people I dealt with are new to this area and seem to follow a standard the dealership set with dealing with customers. The entire process was enjoyable and I was treated with respect and never talked down to. They agreed to willingly and even drive the car to the pre-purchase inspector. I could recommend this dealership to anyone. Thank you the sales rep, Matt.

We recently purchased our second Volvo within a year, from Volvo cars of Naples. Carolina Hernandez who handled sales, did a fabulous job as did Ron in the finance department. There was a thing or two also that had to be followed up on the purchase of our first car it required a service appointment. The service department was exemplary. We have no complaints, and nothing but praise for Volvo cars of Naples, we could not recommend them more

First service visit to Volvo of Naples. I had a problem with the airbag sensor and Larry Nossen got my car in quickly, diagnosed the issue, and replaced the sensor while i waited. Very pleasant to deal with. Waiting area is very nice and comfortable.

Truly excellent service, transparent pricing, no surprise fees. Worked with me to place a certified pre-owned car on hold until I could come to get it. Would recommend this dealership to anyone!

If I could give them a 1 star I would, dont ever bring your car here for service work. First, I scheduled a oil change days ahead, expecting it to take 30-45 minutes. I arrive and told that it will take 2 hours because they have to order the oil filter. Why would this not be ordered ahead of time since I made the appointment. After waiting the two hours, Larry comes in to say that when they attempted to start my car to take it back to do the service it would not start, so a new battery is needed. But guess what, they waited two hours to tell me, and now they have to order the battery from a distributor, another 30 minute wait. Unbelievable, if the car didnt start from the beginning why wait 2 hours to tell me and then order the battery. These people are incompetent and not trustworthy. I never had any issues with my battery until I showed up here this morning. I do not recommend this place to anyone.

We had quite a problem with our car. They stuck with it until they had a fix.Congenial all the way.

Service manager who is the mean grumpy bald guy was super rude to me im calling cooperate!

Excellent service, extremely helpful staff

I would normally give this dealership 5 stars, however my recent visit was very disappointing. Although they post a sign mandating masks inside the showroom, they do not enforce it. In fact, when I asked them to enforce the county code, they told me they would not and actually apologized to the customers who were not wearing them! If you are concerned about Covid, you may want to avoid going inside here.

Im 77, owned a lot of cars. I have never received better service than that of Naples Volvo. I would not buy another Volvo unless it was Naples Volvo. They are #1.

Clean and ready to go!

We were extremely pleased with our service at Volvo of Naples. Carolina was a pleasure to work with. she went out of her way to make sue we were happy. The entire staff at this dealership were friendly and very attentive to our needs. We had gone to many other dealerships before stopping there, and we there was no comparison! We love our new car!

Excellent services all around. Everything you could want in car service...... quick, friendly, knowledgable and free.

Great customer service!

Wow, what a great experience. I bought or leased new cars at this dealership before and was always treated great. This time I had my eyes on a preowned vehicle and was hoping the treatment would be the same. Salesman Tyler Biffer, Joe Pitingolo and Joe Parisi make an excellent team and put me in the vehicle that I wanted without double talk or false promises. Instead they were straight forward and professional making the buying experience a pleasure. Thank to all!!

Excellent service!

We bought a new car from Volvo of Naples recently and the experience was excellent! Carolina was so kind and knowledgeable! The entire experience was great...sales, financing, etc!

Beautiful Dealership and AMAZING Team!

Volvo cars of Naples is a little gem tucked away off the beaten path of car dealerships. It has a nice small unassuming presence, and exudes a european ambiance, with all the Scandinavian furnishings. When I walked into the living room-like atmosphere I was greeted genuinely and was invited to talk with Carolina Hernandez, who had reached out to me when I was looking for a Costco discount dealership. I had yet to settle on a Volvo. I was an owner of a Lexus RX300 since 2001 and was ready for a new car. There was something alluring about the T5 60 that I chose, and when I drove it Christina was quick to impress me with her knowledge of the vehicle. It wasnt long before I was intrigued. The small Swedish flag sewn into the upholstery, though it was a small thing, reminded me of my husband who boasts 100% Swedish immigrant grandparents, and in some way, I was drawn to honoring this heritage. It wasnt long before I knew this was the next car I wanted to own. And I must say, Carolina was the sweetest, and the smartest, and the most thorough salesperson I have met. It has been a learning curve for me to own a new car, but well worth it. I am still discovering many of its hidden treasures.

Exquisite experience from start to finish from these guys here. Commendable communication and salesmanship from both Ashley the Salesman and Joe the Sales Manager. Working with these 2 allowed me to purchase my affordable dream car at an amazing value and I couldnt be happier. Would happily drive 100 miles again to deal with these 2 in the future. Youre in great hands at this dealership

I had been looking for a specific vehicle for over 2 months in the Tampa Bay area, since thats where I live, and the local dealerships were overpriced and unwilling to make a deal. I kept searching, broadened my range and thats when I came across the perfect vehicle at Volvo of Naples.Tyler was the sales rep and he was on point at every step. My guy was in Naples and stopped in to check the vehicle out. He stated they were all very nice and easy to work with. I will say that they were more willing to negotiate with him since I asked for the same offer via email/phone communication and he got the deal, not me. So Im lucky to have someone who is also in sales and maybe he was better able to speak their language.We drove from Tampa to pick up my new vehicle and the purchase process was so easy and quick. They really have their stuff together over there and I appreciate that kind of service. I got a fantastic used vehicle and overall, this was a great place, with nice, clean, modern decor. I would definitely recommend Volvo of Naples for any vehicle.

Tyler did an excellent job working through the different choices for our new SUV Volvo, his deep knowledge of the product together with his great attitude helped us to make a good decision. First class costumer service from the beginning to the end.

Always treat me with respect and honesty. Bought my car there and have it serviced there too!! Great PEOPLE!!

I had the wonderful experience of dealing with Ashley, a salesman for Volvo of Naples. This gentleman is extremely knowledgeable and courteous. I would highly recommend all future clients of this dealership to deal with Ashley.

Had a great experience. Grant Henderson was my sales rep. Very honest and genuine man, which can be a rarity when you are buying a car. All 3 managers were excellent and thank you to the lead Manager Joe for ending this experience with a WOW!

I went to Naples Volvo to test drive some Volvos as Ive never even driven one... and I didnt plan on buying one. Ive looked at Audi and Genesis so and seen some pretty awesome Volvo models on the road lately. My sales guy was Robert Dorsey. This guy loves his job and it shows. His excitement over the cars they carry is genuine. He knows EVERYTHING. I wasnt pushed in any way. It is hard to explain the feeling I had... its as if I felt like I would be the lucky one if I bought a Volvo. And its true! I fell in love with the S90 after driving that and an Suv. Just Wow! I was hooked. the ride itself blew away the Audi and Genesis... and the safety features are certainly something to be excited about. My car is absolutely gorgeous and the smoothest ride Ive EVER experienced. I come from a long history of Lincolns. This is as smooth as being on a plane in clear sunny skies :). I am so excited with my car. And thanks to Robert for his patience. He patiently spent the entire day with me and before I left, made sure I understood how every feature worked. He even synced my phone :-) I really had no intention of buying a car but IM SOOOO GLAD I DID. I will enjoy this amazing S90 for years to come!

Time wasted, poor parts service, lack of communication.I went in last week to have a second set of keys made, explained what I needed and was told that one part had to be ordered and would arrive on the Saturday of that week. I then made an appointment for the following Tuesday with them to get the key programmed.On Tuesday, I went in for my appointment and they took the car right in to service and service confirmed what I was looking to have done. After an hour and a half, I asked the status of my car and was told they were recommending rear brakes and one of the key parts had to be ordered. I was aggravated that they did not let me know either prior to my coming in or immediately when I checked in that they did not have the parts needed to complete the service order that was initiated last week, not to mention that they hadn’t inquired before removing the wheels.I had to go through 3 people before they understood that I wouldn’t accept and pay for the work if it couldn’t be completed in one visit.

Very happy with my car purchase experience at this dealership. Everyone was friendly and professional.Tyler was especially very helpful. First time for me to purchase the car sight unseen from far away. Tyler and staff helped put together the package, met me and delivered my beautiful car at a nearby airport. Will be back for future car purchase and would highly recommend to anyone. Great prices and amazing staff!!!

Ask for Eric. Service advisor. Great job knowledgeable engaging. Overall face of dealership

Carolina was a great salesperson! Ask for her when going to this Volvo dealership, she will work hard and make sure a deal gets done!