This was the most easy going experience I’ve ever had buying a car. David my sales person was super informative and made me feel comfortable when looking over the car I was interested in and was very personable.David and Fabian went over everything with me and the whole process very simple and stress free. I feel like I got an amazing deal and I will honestly never shop anywhere other the Rick Hendricks. These guys deserve to be recognized for their outstanding work and I will always buy my cars from them.

First time buying a brand new truck for us. This is a great dealership. Excellent people working here with excellent customer service. Corbin (salesperson) went the extra mile to help us out with all our questions and doubts and guided us through the process. Very satisfied!

I bought my car from here a couple of months ago and I couldn’t be happier with my experience. Everyone was very nice and professional. Claudya at the front desk was sweet and helpful. I would highly recommend Rick Hendrick Chevrolet to anybody!

I highly recommend Rick Hendrick Chevrolet Naples!! Celeste schedule my appointment stress free! My sales person knew exactly what I wanted & was it was a great experience overall. I will recommend this dealership to my friends and family when they need a vehicle!

Great service!! Everyone was so welcoming and kind. All my questions/concerns were answered and helpful. Definitely would recommend for future customers to come.

Went in for an oil change without prior reservation. The service advisor, Matt Fisher told me two hours. Got the vehicle back after 1 hour and 45 minutes. Cool!Matt was awesome! Polite, and eager to be of service. He, a true asset for the dealership.

I had a wonderful buying experience here at Rick Hendrick Chevrolet. After looking at several cars, I am absolutely in love with my purchase. All thanks to the amazing workers who helped me. If I ever need a new car, I know where to go!

The service team could not have been more accommodating. The battery on my 2014 Corvette unexpectedly died so the car had to be flat bedded to the dealer. Jim Stamper and his team assured me that they would check out the entire car to make sure that nothing was overlooked. They did so and completed the repair faster than expected. They also took the time to explain what may have caused the issue and assured me that they would be there for all my service needs. This dealer and their service members are truly top notch. Great job, Jim!! Thank you.

I love this specific location, their always attentive and always making sure a customer is satisfied. I appreciate how the employees are always trying to find ways to solve any problems one may have. Definitely would recommend!

I received my C8 Corvette Stingray in perfect condition. I am pleased with the choices I made. Several nice comments received already with the short time I have driven my car. The Elkhart Blue paint has been a big winner with comments received so far.

Great service!! All my concerns were addressed and resolved, employees were extremely helpful and welcoming. Very satisfied with their services! Completely recommend.

After purchasing a 2019 Chevrolet Equinox in April of 2019, I have returned to Hendrick Chevrolet several times for service on my vehicle. The team in the service department has always been very accommodating and very helpful in ensuring that I received the best service possible, explaining the work needed and the time frame to complete the necessary service / repairs. Shout out and 5 stars to Service Advisors Matt and Clinton for their professionalism in seeing that my needs and concerns were dealt with in a professional and timely matter.In my opinion this is the best Chevrolet dealership / service department in SW Florida

Went looking for a car & was not disappointed with the options! Staff is super friendly. Will definitely go back to pick out my future new car! 🤩

Friendly and helpful staff from start to finish car shopping! Thank you Paola for making my car shopping a 5 star experience. 10/10 would recommend.

Service department was great . Brian kept me informed of progress to the end and I appreciate that. No one has ever touched my Corvette but Rick Hendrick.I love the service. Thanks Brian for the great service 111

I had a wonderful experience! My car was in and out in no time ! The advisor was very helpful with answering all of my questions! I would highly recommend Rick Hendrick Chevrolet Naples !

Service guys were excellent. I ask for an alignment and looked under truck and non of the bolts were broken free to adjust the camber. Never got a print out of what was off.

The staff was very welcoming and friendly. My car was worked on in a timely manner. Overall satisfied with my visit.

Easy, stress free car buying experience! Staff (Austin, Mark, Reinaldo and Jonathan S) were all super nice and helpful! I’d definitely recommend Rick Hendrick Chevrolet!

My sales agent Mr Nodal was great. We traveled from Key West to purchase our car. We found the car we were looking for at Rick Hendricks thru the website. We drove up to Naples and Mr Nodal had the car ready for us to view and test drive. He was very courteous as were his coworkers and finance manager. I would definitely purchase another automobile from Mr Nodal. Than you for making this process easy.

Had the honor to be serviced by Fabian and Paola it was the quickest, easiest car Ive ever signed off on and it was all thanks to the great team that helped me. They were knowledgeable and considerate about what I wanted and needed which reflected in everything they did for me from start to finish. All in all from the convenience and positive experience I had with them both I know exactly where Im going again and sending my loved ones as well. Thank you again Fabian and Paola you have been amazing and I hope to work with you again in the near future 😊

Walked us through all the features of our new car. Very good experience. Leondro was great.

Great customer service! Staff was friendly and helpful and I will definitely bring back my truck for service here!

Chevy of Naples welcomed me instantly with friendly staff. Despite the construction going on the Hendrick team was still able to provide me with a world class experience.

This is one of the worst places. They sell you the car and then they never answer the phone. I have been trying to communicate with them for 4 months. and nothing

I seriously have zero complaints about this dealership, best car buying experience ever! I give it a 20/10, absolutely would go again in the future.

Everyone was friendly and nice, helped me get my car fast. Love it and definitely going again

Very satisfied with my purchase, serviceand friendly staff..Would definitely buy again and recommend !!Thank you all

Very nice and helpful. Found out pricing for me on a service I wasn’t there for when I asked. Thanks!

Jim did an outstanding job of helping me with my Suburban. I highly recommend the dealership.

Your sales person, Corbin Clark was very helpful with informing us about our purchase and all about the Equinox LT showing us how everything works. He walked us through the entire purchase. It was great to be able to talk to some one who was very helpful and gave answers to all our question! So our experience was GREAT! And the rest of your personal were helpful as well and all were very professional every step of the way. And Thank You for them.!

The staff were very efficient and always looking for ways to make better deals which is apretiated. Very professional and friendly environment

I had a wonderful experience when coming in. They provided great service and the staff was friendly and very professional!

Great experience. My car is running fine. Instead of me waiting for 4 hours, I was given a ride from the dealer to the mall and back from the mall to the dealer without any difficulties. Clinton made sure the rides were fine and also explained about the charges on the paper clearly. Great service. Thanks Rick Hendricks Chevrolet and Clinton.

Although they are in a huge construction project, the service advisor was friendly, understanding, and had a grasp on the nature of my unique issue with my vehicle (trouble getting trailer lights to work on my Tahoe). Turns out my vehicle was fine and I needed to modify my trailer.The service was prompt and I was on my way in reasonably good time.

Fastest service I’ve ever experienced. No hassle, no issues. Austin Sosa was on point! Fantastic job all around. Start to finish exceptional service.

This dealership and specifically, Matt Kugle, really made the car buying experience the very best since I bought my first car in 1962. Over that time I have purchased 32 cars. I recommend every one should to this dealership and discover why they will never buy another car from anyone else! EVER!

Juan did an excellent job from start to finish. He was friendly, professional and easy to work with. I am very pleased with my experience at Rick Hendrick. My truck is running great!

Very happy with my purchase,I will continue to buy from Rick hendrick Chevy of naples,and I recommend to all my family and friends.

Had a great experience with Austin and Paola. They were both very friendly, the trade in offer was fair, and the whole process was really easy. Thank you for my beautiful new Camaro!

David was great full of knowledge, went the extra mile to make sure we were happy.

Today I had my oil change and Clint pointed out I was overdue on some maintenance that is recommended.We started with coolant flush. Thank Clint! You are awesome!

My family and I had good experience there and service and we love our Tahoe

This is my 2nd vehicle purchase through Rick Hendrick. I am not local and drive a good distance for their amazing customer service! I do not usually leave reviews but this go round was exceptional! Thank you Rick Hendrick Chevrolet we will definitely be returning for any further vehicle purchases.

I am really satisfied of how Brian work with me and wife purchasing our new vehicle. He is really patient and take time to show us the vehicle. He even Offered us lunch while we were waiting to sing the final document. They were fast, no long waiting. definitely would recommend Rick Hendrick Chevrolet Naples to my friends. Meet with ( Brian)

I noticed an issue with the used car I bought from them right after I drove it off the lot. After some miscommunication they are going to take care of it.

I really loved Matt Fisher my Sales Advisor. He was great,prompt, personal and efficient. I definetly felt like part of the family by the end of my service. It was great!

Ask for Corbin he was the absolute best! Rick Hendrick Chevrolet Naples was the best car buying experience ever !

Jim, the service advisor was great! However, whomever is doing your estimates for additional services did not. Whomever quoted my daughters work to replace her drivers side fender liner also wanted to quote her a new bumper, which Im pretty sure is not needed. Over $2,000 in services quoted for the replacement of an $82.00 part. It also appears she was given the wrong key OR it was run over because it seems to have been crushed or something; lets say its not in the condition it was prior to the service call. Also unexpectable. She was also charged for diagnostics, which I am still not sure why. Cant recall the last time a dealership did that. I would like to discuss the entire experience with the Service Manager.

Jim was amazing and did a fantastic job communicating with me and what my car needed.

I was able to go in and get my vehicle inspected without an appointment. Unfortunately, there was a part that needed to be ordered so I had to wait a day but they fixed it ASAP. Jesenia took great care of me and kept me updated periodically through text. 😃

The best customer service I’ve experienced anywhere!! They went out of their way to make sure I was completely satisfied with my purchase! They want a customer for life and you can tell when dealing with them. Highly recommend.

Our service was excellent. Tyler was polite and efficient in helping us buy our car. Everyone was quick and friendly.

Would not recommend this dealership. I called about a used diesel truck they listed on car gurus and put a deposit down since it had not gone through inspection yet. A month later they call me saying its ready. I make the drive from Ft. Lauderdale and the truck is not at all how it was described to me nor ready to drive home. Cracked dash, scratches everywhere, ripped seat, power mirrors didnt work, and it was leaking coolant. I had them put it on a lift to check underneath the truck and their mechanic even told me that he wouldnt buy this truck...The sales guy I was dealing with did not know anything about the truck either. When I asked him if the 4 wheel drive worked, he asked me what that was... Total waste of time and they would not come down on the price at all. Place sucks.

My sale man Corbin Clark was excellent providing me over the top customer service ! Keeping me up-to-date with service and keeping me up-to-date with everything making me a number one priority! Even when I wanted to give up and go through another dealership! I am a healthcare worker and I let everyone of my company know to ask for Corbin Clark when They go to purchase a vehicle because to me he’ll get you what you need asap ! To me Corbin Clark has won 🏆 salesman of the year and I look extremely forward to purchasing a vehicle down the line and purchasing through him ❤️ Me and my family thank him for all he did and we are extremely thankful for making this experience great ! Thank you salesman Corbin

Best automotive purchase experience ever! Alex was a pleasure to work with. He is the reason I have purchased two vehicles from your dealership. From sales to finance to service, everyone has been friendly and helpful. I look forward to getting my next vehicle from Alex as well. Easy transaction, no hassles at all.

David, our salesman, was totally aware of every feature of the Blaze and seemed excited to show us each one of them. He was personable, patient and a pleasure with whom to work. Renaldo, the business manager, was also quite impressive. He managed to get us through numerous forms in an efficient manner. He also got us to spend extra $$$ on a warranty. The other two folks we dealt with, Celeste and the other manager with the southern accent were nice and professional. I cannot say enough about the positive experience we had dealing with the team at Rick Hendrick Chevrolet. The only down side was the amount of time it took from start to finish.

The buying experience is a no pressure pleasure. Purchasing my 4th vehicle from them right now.

Absolutely outstanding people to work with. No bs sales tactics just good straight forward people. I will continue to drive 2 hours to keep my business there

Great experience. Was kept in the loop on the status was of my order. I was given a test drive, the salesman Lee showed me every feature of the car, kept me hydrated with many bottles of water, and provided an outstanding experience. I have Porsche, Land Rover, Cadillac, Mercedes, and BMW cars. Lee and the entire team exceeded what those other dealerships provided in terms of customer experience. Outstanding!

Chris, Brian and the rest of the team were fantastic!! From the sales teams through the finance it was a great experience.. I congratulate you on the amazing team you have put together.

Bart is excellent to work with! He made the entire car buying experience from start to finish a breeze. Sean the manager was excellent to work with as well! Thomas the finance was very nice to work with. Overall had an excellent experience buying my new car! Thank you guys!!!

I had to call Corporate regarding a repair that was not fixed. My car was taken for service at your dealership on 5/21. A loaner was not provided because we were told the car would be returned within 24 hours. We had to then rent a car and we did not hear a word from Chevy for four days. After paying 469.00 for a rental and 1222.63 for our repairs, our car was returned and the problem was NOT RESOLVED. We called Chevy to explain this and they blew us off. We then called corporate. We were given a case number and told that a senior advisor would be reviewing the case and reaching out to us within 48 hours. They also advised that we make an appointment to return the car to the dealership. We called for an appointment on 5/26. They advised they had no appointments available until June 8. We then gave them the corporate case number and were told to come at 9:30am the next morning on 5/27. We called the service dept. at 7:20 the morning of to ensure a loaner car would be ready when we arrived. I arrived at 9:00am. I was told there were no loaner vehicles available and was shuttled to Hertz. Hertz would not honor the P.O. from the dealer and wanted my credit card. I refuse to pay for anything else at this point. Four hours later and I was given a loaner from the dealership. I was there for four hours and no one so much as offered me water. No one was empathetic to this situation. Here we are on 5/30 and no one was has yet to contact us regarding our car. This is an unacceptable level of customer service and our next course of action is notifying the BBB before continuing with additional courses of action if the problem is not resolved appropriately and in a timely manner.

The entire sales process and delivery exceeded my expectation. I received a warm welcome and vehicle demonstration from Humberto Nodal in Sales. All the options were professionally and thoroughly explained without the sales pressure by Mark Henry in F & I. And Jasen Colon, management, extended a sincere gratefulness for the business and welcomed me to the Rick Hendrick family. Overall, excellent, professional, and friendly service and attention to detail provided by Rick Hendrick Chevrolet of Naples team. With a stellar team and amazing service, you have earned my business and I will recommend your dealership to my friends and family.

The other day I went to your dealership looking for my soon to be 16 year old a car. Corbin Clark was very helpful in answering my questions. Out of all the dealerships we have visited so far he was by far the most helpful salesman. I will definitely be coming back to him to buy a car.

My experience here was amazing!! All the staffs were awesome and friendly!!

I went in for a recall for the breaks on my 2016 Tahoe. After 1 1/2 hours I checked on the status and found it was all complete. 4 days later I realized nothing had been done to the Tahoe… same symptoms. I called the service dept and the gentleman who took my call told me he had no record of me being there or any work being done. After going around with him for awhile he said to hold on and he’d be right back. He didn’t come back but Juan the Service Assistant got on the phone. He told me they had tested the breaks and they were fine. I said they aren’t fine and he said well there must be something else wrong…,a cylinder or something. He said bring it in and for $150 we will do a diagnostic test. Are you kidding me?How can I trust you people if you have no record of me even being there!! Don’t waste your time or your money or trust your vehicle to these people!

Our salesman David was very helpful to meet the needs that my company required. He was professional and streamlined the whole process requiring me to take as little time off of work.

Jesse D. and Lee C. made my experience of buying a new car enjoyable and easy. Would definitely recommend going through these guys if you’re looking for a new car, they are true professionals.

My experience at the dealership has always been outstanding, and this visit was no different. Everyone is to be acknowledged, and commended for their commitment to providing outstanding customer service from the person who took my call to the professional, friendly service provided by Clinton in the service department. Thank you to all.

I have purchased a handful of vehicles over the years at this establishment. We refuse to go anywhere else. There is an amazing level of hospitality at Rick Hendrick. Thank you!!!

This is my second truck I have purchased with Rick Hendrick Chevrolet. Both experiences have been excellent, working with Humberto and Alex was great. Very professional and the buying process went smoothly. I would highly recommend anyone who is looking for a Chevrolet to come deal with the team here at Rick Hendrick Chevrolet in Naples Fl!

Friendly, efficient sales. They valued my time and were very straight forward with me. Enjoyed all aspects of the sales department. Bart did a great job dealing with me.

Fast and friendly service. Went for a oil change and they did a great job on that. However, I asked that they do not rotate my tires because for some reason when they rotate them I get a vibrating in my steering wheel and a buzzing sound when on the highway. They rotated my tires anyway and now I have the noise. Other than not fallowing my wishes fully they did do a good job.

They treated me with dignity and respect. They kept me informed of the progress of the repair. They addressed my problem quickly, and got me back on the road. Im back! Thank you, Mr Jim and Hendricks Chevrolet.

Juan Lopez did a great job helping me secure a rental car, and keeping me abreast of how the repairs were progressing. The Tahoe is running great now. Very satisfied.Thank you to the whole crew.

Bart & Corbin did an excellent job as well as Jesse who put forth the effort from the get go to secure us a deal the first time, almost the entire interaction experience was exceeding customer service. Im very thankful with their service and how well they assisted us. Amazing job. Thank you so much!!! 🤩🤩🤩💯💯

Great service experience and the receptionist Valerie is so nice!

Was waiting for 2.5 hours for oil change to be done on my truck. and its not the 1st time. Last 2 times i was told its only 1.5 hours for an oil change. Lies! Thankfully i did not have any thing else on my agenda that day, NOR DID I HAVE MY 5 YEAR OLD AND 3 MONTH OLD WITH ME. Almost took them with me too since it was only 1.5 hours.... Thats a long time to sit and wait for an oil change especially with kids. Will not be waiting again, will be dropping off instead! Aint nobody got time for that!!!!

A terrible experience in the service department. Dropped my car for an oil change and requested a replacement of the oxygen sensor. Nothing done on my car after two days. Nothing but excuses and a padded estimate for things I did not ask for jacking the bill up almost three times higher. Finally picked up car and it had overspray on it.

My service experience was excellent!! Service advisor was terrific. Keep up the good work.Thomas Wamser

Recently decided to start browsing for a new vehicle and this was the second dealership I stopped at. If I remember correctly, I spoke with an employee named Corbin and he welcomed me in with open arms and provided the transparency any customer wants. Absolutely blew the prior dealership out of the water, as they weren’t nearly as focused on customer service as this dealership was.

By far one of my best experiences car shopping. Not only did they follow up with me in continuously update me with new arrivals of the car I was looking. They made the process so smooth and easy ! I love my new car Austin & Sean &Jesse were a HUGE help! Thanks !

I’m really glad I took my truck here to get serviced! The service rep that checked me in Jim was awesome at getting my truck in and having my repairs done. I definitely will be bring my truck here from now on!

They treated us better than any dealership ever has, they even bought us all Culvers! Every one was so friendly! It was a spectacular car buying experience!

Wifes car went in for 2nd time in over a year with transmission problem...repeatedly called to talk to service manager to find out what the issue was the 2nd time and if its related to the first time or something different.Was told they couldnt get a hold of service manager or lane manager and that the service manager was sent a text to call me. Never got a call back after trying 3 times. Girl on the phone made no sense at all...asked me if Id like to schedule an appointment while our car has already been there for a week, said they could have messed up on the repair last year, they may not know if the two problems are related, etc.Hello!!! Thats why Im asking to speak with someone.Terrible customer service and very unprofessional...highly DO NOT recommend this dealership.

Took my car in because engine light had come on. You also competed a recall, which I had NOT been informed of. My car was not ready until late afternoon the next day,My engine problem apparently fixed the problem. NOW, HOWEVER, THE ENGINE LIGHT HAS COME BACK ON. One good note was that Clinton, the service rep. was very good,

Engine light on. Drove in without an appointment. Clint was our guy and he took very good care of us. Work was finished by the end of the day. Excellent service!

Gabriel Acosta.Good service. David was very helpful and dedicated. Really recommend Rick Hendrick Chevrolet.

Clinton was great very professional. Was able to get my car in & out under an hour.My concern is, I have been there 3 times for an oil change always making an appointment.1st time waited an 1 1/2 hrs, second time I was told wait would be 2 hours, I left, 3rd time 1 1/2 was the time I was quoted. An oil change & tire rotation is about a 30min process. Allowing an hour for this should be plenty if I have an appointment, I should not be made to wait in que behind the drive ups.

Everyone was very knowledgeable in their aspect of the process from sales all the way to closing, a sales expert, financial expert, and the final stage someone that knows warranties and guarantees and ties up all loose ends utilizing unbelievable technology. Much better than one person trying to handle all these processes. To say they were thorough would be an understatement, no question went unanswered. The process was impressive, the staff were all first class and very well trained. They were friendly and seem to enjoy their jobs and interacting with the customers. I would definitely buy here again.

I had the best experience at Rick Hendrick Chevrolet Naples! They helped me get the Traverse I wanted!! Probably one of the “fastest” waits I’ve had at a dealership. Even working around construction, the employees are there to serve the customers. Thanks again for everything!!

I had a mixed experience with Rick Hendrick Chevrolet Naples. I got a 2021 C8 Corvette with them, which took me about 1 yeah and a half on the line waiting for my allocation to get current. The sales staff are good. Austin was very helpful and always answered my calls. The management not so much, was very hard to be able to reach them, and from all phone calls I made, only one was answered but when I picked up the car they were very courteous and it was all smooth and they did honor the MSRP price they promised when I got the allocation, which for me was the best part.One of the reasons Im not giving 5 stars is because they tried to overcharge for a high wing spoiler thats supposed to cost 1,150 and they wanted to charge 6k for it. At the time I placed my order, there was no option for the high wing on Corvette builder website, then a few days later it became available but it was too late to change the order, but this item is a dealer installer item anyway, so I called them and explained and they told me over the phone it was dealer installed and the price was 1300. A little bit over of what it should if I had been able to add to my order but still alright, but then when the car was ready and being shipped to the dealer I asked about the high wing and they sent me a ludicrous quote of 6,000 which I immediately rejected... I even spoke to GM and they told me to buy the part in their website (for 950 I believe) and get it installed by another dealer. So beware with these overcharges.. I really didnt like feeling like they were trying to make a fool of me.Other than that, another issue I had was that the car came with damaged paint from the factory, which is totally unacceptable for such car, and the dealer had to manually repaint one piece of the car but while the job was good, it was not perfect, but that I will put the blame on GM. How do they send a car with damaged paint from the factory?? Very poor quality control. The dealer did their best though...Besides that problem with the high wing spoiler, I do recommend Rick Hendrick Chevrolet Naples and I would buy another car with them (although I would keep my eyes open for any other overcharged item).

Very friendly dealership. Our salesman, Henry, was very helpful. Walked us through all the smart feature on our new car. Overall a great experience.

This is my 3rd car from this dealer and I don’t change the experience, allways whit the best Humberto Nodal, really good sale associate Who always do his best to help clients and take care you after the purchase whit any problem, I recommend also Fabian as finance guy

You guys are great, especially Jesenia!! From the moment she introduced herself, nothing but courteous, professional, and goes the extra mile and a half to make sure that I was informed about the progress on my vehicle, Not only did it come in under estimate, my car was returned to me ahead of schedule. Please, make sure that she is recognized for her efforts.

Very professional, the lady the took care for me she went the Xtra mile to give a very excellent service, I congratulate you guys for having a professional staff.

Listened to my complaint, diagnosed it promptly and got me back on the road faster then expected. Great job and thank you again!!!

Matt Fisher waited on me and was extremely friendly and knowledgeable. We discussed my car but also life events. He also went out of his way to help me with questions about my keyless entry and what to do if my keyless entry battery dies. I felt very comfortable and confident with Matt. Thank you!

Great customer service! They were upfront about all services needed and time frames were accurate.