Audi Naples
601 Airport Road South, Naples, FL 34104, United States
Audi Naples
Review №1

Great experience. Mike Schutt and Juanpi Sapiencia were great. I recommend Audi of Naples to anyone looking to purchase a new or used car. They sell more than just Audis! I purchased a Mercedes, my first!

Review №2

Took my car for service and they are really helpful and friendly! Took care of everything and made the car was in perfect working order! Totally coming back for my next service. Also, this green Audi was sweeet! I have never seen this color before.

Review №3

Our convertible top stopped working, called Audi of Naples and were thrilled that they picked it up and dropped it off but after spending $3000 for the fix it was returned with the liner hanging down loose and a taillight out.... after they were doing electrical work!! We called immediately and left a message however 3 weeks later no reply! Thankful for YouTube to learn how to reattach the liner! Was hoping for a newer model convertible but now will keep looking.UPDATE: We did receive an immediate phone call from the service manager after posting our review. They picked up our car again and were able to correct the issue with the taillight, no charge, and returned the vehicle washed & ready to go. Thanks for correcting the issue, its appreciated.

Review №4

Naples Audi went above and beyond my expectations. Bryant helped me find the perfect S4 with all of the options I wanted. I couldn’t have had a better experience! From the finance department to sales and service I have had nothing but top tier service. This was the easiest and most enjoyable car buying experience I have ever had. This will not be my last purchase from Naples Audi!

Review №5

I initially made an online enquiry as I was interested in test driving a vehicle and was pleasantly surprised at how quickly Jason reached out and set up an appointment - it was immediately telling that he put very little pressure on. The experience at the dealership was great, Jason was friendly and made us feel immediately at ease, provided us a great deal and I was able to pick up the car in the timeline that I desired.All round it was a great experience, even though theyre a few hours from my home Id go back to Audi Naples for my next vehicle

Review №6

Patrick and the team were awesome. My husband and I just went in to have our Q7 serviced (Joey is a sweetheart!!!) and ended up leaving in a brand new Q5 which we had been discussing downsizing the week prior. They have a good selection of color combos and we were able to find the car color combo we liked instantly (and I am super picky)! Thanks to everyone there. Patty in finance was awesome and got us in and out of finance which is usually the dreadful part lol! Totally recommend the guys at Audi of Naples!

Review №7

AJ is amazing with the customer service and Matt did a great job with sales this Audi dealership is top notch and I highly recommend it if you are looking for a car in Naples area.

Review №8

Great experience bought the 4th Audi from Jeff Sawick at Audi Naples he goes the extra mile to make sure you end up with the right car.

Review №9

Amazing dealership. Henry is fantastic. LOVE my Q5

Review №10

Fantastic sales and services - Colin in sales and Joey in service were top notch. It does not get any better than this. Great finance department and technology as well.

Review №11

Very happy with my Audi A4 purchase at Naples Audi. It was a ‘19 with only 4K miles and the price was very good considering how crazy the the used car market is right now. Henri did a great job guiding me through the process and I would recommend him to friends and family in the future.

Review №12

I called Audi of Naples, Fl. about a used Ford Explorer that they had for sale. Henri Xhialli the salesman who answered my call, I asked him to research the car for me for quality. I live in St. Petersburg, Fl which is two hours away north of Naples. Henri said no problem and called me back in 5 minutes describing the car to me. Sounded awesome. Here I go to Naples! I was so impressed with the way they treated me, with so much respect that I received from everyone there !!! What a great car and a fair price!!!!! This was the first time I felt great!!! leaving a car dealership. I felt a little guilty that I wasnt buying new Audi. BUT I have a fantastic Ford Explorer!!! I am very pleased with this dealership and highly recommend them. LOL Thanks GANG

Review №13

Friendly staff, nice waiting room while your car is being services.

Review №14

If you want the ultimate experience in purchasing a vehicle new or used you have got to go see the folks at Audi NaplesUnbelievable experience.I am from Texas. I searched for weeks to find the Audi I wanted. Found it at Audi Naples. Made the deal over emails with no constant phone calls or pushy salespeopleThe car was better than expected and the Sales and Finance team were extremely professionalWould suggest you look to Audi Naples first for either a new Audi, a used Audi or a used vehicle of any kind

Review №15

Excellent experience and professionalism from our service representative Joey Hanitz and the entire staff of Audi Naples

Review №16

Audie A4 all-road is great car I recommend it for drivability ease of handling great looks and safety when needed.

Review №17

Great service. Was done on time and Joey was very efficient and nice.

Review №18

Great experience buying a new Audi from Audi of Naples. Highly recommend Michael Sarovich- answered all our questions unhurried without hesitation. Found us an Audi that fit our requirements & had it ready for pick up the next day as promised. Everyone at the dealership was super friendly- really appreciated the extra touch of having a hands on review of the Q3 features at my pace ( which was slow). Thanks to all!

Review №19

My service advisor, Joey, was outstanding. He communicated thoroughly, and went out of his way to ensure my satisfaction. I highly recommend!

Review №20

I was very satisfied with Audi of Naples. My salesman, Jason, took as much time as I needed to go over the features of my Audi. He had most of the paperwork done to cut down on time I would be tied up in the dealership. Great job, Jason!

Review №21

Perfect in every way. Beyond hopeful expectations. Unhesitatingly can recommend.

Review №22

Bought my audi here. Excellent n easy transaction. Ask for Chris

Review №23

Great selection including some awesome models already customized with even nicer wheels! Staff is all super friendly and knowledgeable from the Audi Brand Specialists and Technologist to the managers and ownership. If youre a true Audi fan, make sure to check out the 1973 Audi Coupé tucked away in the back!

Review №24

The service consultant, Joey H, is the best that Ive ever had. He is highly professional, courteous, knowledgeable, and keeps me informed throughout the process.

Review №25

Matt; Jason and Henri are all team players and go out of their way to take care of each client. Great problem solvers.

Review №26

Excellent product and technology in our new Audi. The best part of the experience was professionalism and knowledge of the product of the Sales team. Audi service is also always first class as this is our 3rd Audi so we know the Audi Experience delivers high quality customer satisfaction..

Review №27

Audi of Naples has the absolute best sales and service team youll ever find in the industry I have never been more satisfied with the purchase of a vehicle.Its always a pleasure dropping my car off with Joey in the service department as he is very knowledgeable and patient with me as he answers all my questions.

Review №28

Tony did exactly what he promised, in the time he promised, for the price he promised. The final product exceeded my expectations. The outcome was so quick and painless I still cant believe it!

Review №29

I had taken my Audi to ft. myers dealership for service and it was a less than pleasant experience. Audi of Naples was quick to service my vehicle, honest and fair. They offered a loaner, pick up and drop off service or Uber home.

Review №30

Awesome experience from start to finish. My sales rep Mike Rogers was great along with the other staff I came in contact with through the process. The buying process was straight forward with no pressure. Would highly recommend Audi of Naples and Mike for anyone looking to buy an Audi.

Review №31

I love my new 2021 Audi S5! The level of service is excellent!

Review №32

Fantastic customer service. My daughter is in Florida and I feel like I have relatives at this dealership. Jason and Joe go above and beyond any dealership I have encountered.

Review №33

Always do a great job.

Review №34

Great service! Mike Rodgers is the coolest salesman there. He sold me my car and made my experience a fun one but of course very professional. Thanks Mike!!!!

Review №35

I purchased a Certified Pre-Owned 2018 Audi A5 Sportback from Audi Naples. I feel that I received a great car with good value, and excellent service throughout the purchase experience. Luis Alvarado was very helpful in explaining the options of the car, and my tech orientation with Corbin Kidd was superb during pickup. It was an efficient, enjoyable purchase. This dealership thought of everything, and was very accommodating to my needs. In fact, during my purchase visit, Luis went out during a downpour and moved my car so that I wouldnt get soaked! Because of a delayed arrival by me, the tech orientation ran late (after dealership closed for the day) and the people stayed until done without rushing through. This team cares, and goes above and beyond for its customers.

Review №36

Naples Audi had been my source for my family’s car purchases, During my time dealing with the Audi team I wanna say I’ve never been so impressed with the caring and helpful way Audi has treated me, my interactions with each level of staff from sales to finance have been outstanding!!! I’m basing this on my experience with other dealerships in the area and I must say none even come close to Naples Audi, I’d like to especially express my thanks and appreciation to Joey in service, Joey is always going out of his way to please the customer he Is why I do business with Audi of Naples. I’ve purchased 3 Audi’s So far from your dealership and will continue to do in the future. As long as Joey is involved In the service department Audi of Naples is in good hands. Thanks, Ken and Cristina Parker.

Review №37

Great Dealership! Andrew in the service department was awesome! Great customer service! Great Follow up!Would highly recommend Audi of Naples.

Review №38

Joey is the best service advisor Ive ever come in contact with. Audi Naples always gives a loaner right away and communication is superb.

Review №39

Jeff and the tall German manager are very efficient. I recommend them.

Review №40

Excellent experience. These folks are great.

Review №41

The team at Audi of Naples is exceptional. I always get great service from myadvisor Joey.

Review №42

Good dealership. Ali was helpful with my lease turn in. So was Collin.

Review №43

I had given Audi Naples a bad review 2 months ago because of an issue with the 7-year warranty I bought and that they now said was a 4-year. The Service Manager, Chris, did an outstanding job getting personally involved and I am relatively happy with the outcome, BUT extremely happy with Chris advocacy for me. Thanks, Chris!

Review №44

2nd car we get from them. Great customer service all around.

Review №45

Between my mom and me, we just purchased/leased our fifth car from Audi Naples. The stellar staff understands the meaning of customer service. From inception, when I ordered the car, to receiving it, I experienced white glove service. I live over two hours from the dealership, the car was expertly flat-bedded to my home and a master technician, Chuck, explained to me (and my sons) every facet of my car. He programmed my garage doors, even getting up on a ladder to ensure I was all set. I’m a business owner and I understand the need to exhibit exceptional customer service. Kudos to Troy who remained in contact with me throughout the three-month ordering process, even sharing the fact that it was stuck at port during the COVID-19 crisis. Amazingly, even with the challenging delays that were nobody’s fault, I received by the car exactly on the projected date.

Review №46

I had my 2014 CPO Audi s4 with ~61k miles on it towed to this location due to the clutch pedal having no resistance. The dealership did a diagnosis and said it needed a new clutch for $4,226.05. I towed my s4 across the street where Debold German Auto diagnosed the car with a failed slave cylinder - an estimated cost of ~$700.After having the slave cylinder replaced by Debold, the clutch worked flawlessly. I followed up with Audi of Naples about this issue, and they confirmed that the slave cylinder would have been covered by my CPO warranty but it would not be covered since the work was not done at the dealership. He instead offered me a refund on the diagnostic fee and 20% off my next visit - still $700 short from a part that should have been caught in the first place.

Review №47

Audi of Naples is a beautiful dealership, the management helped with options for incentives and treat you with personalized service. Luis was the best as my sales person, he went above and beyond with time & giving attention to detail, as well introduced options for purchase. He has been wonderful with follow up as well. Luis is Friendly and professional, a all around good guy. Keith in Finance was very friendly and made the close simply. Will definitely do business with Audi of Naples again

Review №48

Jason did great job as our sales man.

Review №49

Ali is an excellent, personable, and knowledgeable sales person. Every employee who helped us was caring and happy to assist. It took us several months to make a decision and at no time did we feel pressured! Thank you for making the car buying task an enjoyable event! We will definitely tell our friends and family!!

Review №50

Had a minor problem with my Q8. Colin in sales and Joey in Service were the model for world class service!! They kept me informed, got the problem fixed and delivered my car back to me with a tech specialist in case I needed anything re-programed!! Talk about the right way to run a dealership! This entire Team gets how to deliver true world class service!!!! Really an amazing experience!! Congratulations to the owners of the dealership----you could probably start a side business showing other dealers how to truly deliver phenomenal service. Strongly suggest you buy a car here---you will be TOTALLY satisfied!!!!!

Review №51

Very helpful and honest. Explained service plan in detail. Had a loaner car all set up when I arrived. Very accommodating. Very professional operation.

Review №52

Good experience. Patrick was professional and knowledgeable. He treated my wife and I with respect. Wed work together with this dealership when and if we were in the market. Beautiful, impressive vehicles.

Review №53

Great service! great people!thank you Tom thank you Ted

Review №54

Customer service is top notch!

Review №55

We drove hours to get to this dealership and it was definitely worth the drive! Great experience! Chris Johnson was our sales guy and was AWESOME! Went above and beyond. I would absolutely make the drive again. This is the place to buy a car

Review №56

This is an outstanding dealership. Personnel are helpful, friendly and professional. Our salesman, Mike Mandel, went out of his way to make us very satisfied customers. Thanks, Mike. Love my new Audi, Q3. My husband also purchased a car here last year.

Review №57

I had a great experience at Audi Naples. I was on a time crunch and they really came through for me with the car purchase. Ali was wonderful and very efficient and had everything prepared for me when I arrived. The financing went very smoothly and efficiently as well and Keith was great! I was courteously familiarized with the workings of the automobile and technology as well.I highly recommend the Audi Naples Team.

Review №58

Buying a car from out of state, Cris made buying a car really easy, and took all the uncertainty out of the experience. I’m so very impressed with the customer service and the general ease of buying a car this way.

Review №59

Internet price and actual Msrp are way different Here.

Review №60

Excellent Sales experience. Highly recommend Colin Howe in sales. He made an out of town purchase quick and effortless. Look forward to doing business in the future.

Review №61

Luis made the car buying experience a pleasant one. Even though we were not sure what we are looking for, he was extremely patient to listen and then show us all the options until we found the perfect car for us. Along the the way his happy and non-pressure approach was refreshing. The experience and knowledge of all the cars helped us make an educated decision and he took all the time to explain every function of the car after the sale. The first time we actually enjoyed buying a car and dealing with process. Keith explained all documents in detail and efficiently helped to finalize the transaction. 100% satisfied.

Review №62

Good people, Good Service, Efficient and CooperativeIm new to Audi after 25 plus years with BMW. Everyone I dealt with, especially Wayne who patiently answered questions and went out of the way to find the car I wanted and Erin who waited weeks for me to get myself to the dealership after many emails. Tom Daley sped me through the paperwork and I was on my way with a car I love. Thank you very much for an excellent experience. I liked everyone I met.Decent, friendly people with a sense of humor make a difficult experience pleasant.ThanksRAF

Review №63

Purchased a new A3 Cabriolet. Sales process was pleasant with no high pressure. Ali was great to work with. He helped us evaluate both Certified Pre-Owned and new cars. His post sales follow-up has been outstanding.

Review №64

Good dealership. The service department goes out of its way to make sure everything goes well. I had a part that took a while to come in and they gave me a new model loaner car and keep my informed until the part arrived. The experience was good.

Review №65

No thanks. Service is horrible and in today’s world service is everything.

Review №66

When my husband and I went to Audi of Naples to buy a 2015 Q3, we asked for a woman in sales. (We have two daughters!) We were told that Audi of Naples has NO WOMEN in sales. Amazed as we were, we really wanted one of the new Q3s. When we insisted on working with a woman (it is 2014 and 2015 after all), we were allowed to work with Erin Presley from the VW side of the business. Erin Presley is TERRIFIC! She is professional, knowledgeable, efficient and approachable. She stayed in close touch with us throughout the process of ordering and receiving our car, which we received this week.Ask for Erin Presley. She is marvelous. AND, perhaps the Audi of Naples managers might someday hire a woman on the Audi side of the business. Hope abounds!Their having a price sales person in Erin Presley should give them the incentive to promote her to management. She is FABULOUS!

Review №67

I stopped by on a weekend to just take a look and was not even sure I was going to purchase. Ali was very patient and knowledgeable about every vehicle. After a few days I gave him a call and wound up purchasing a new S5 convertible. It was a very straight-forward and easy transaction.Ali really went the extra mile and has kept in touch answering any questions and checking in on the vehicle. Overall a very good experience and I highly recommend asking for Ali.

Review №68

I waited several months to see if Audi Naples would make this right, but they didn’t. I purchased two cars from Audi Naples over a 12 month period (approx $130k in total value). Most recently, I purchased a used car and as part of the deal, they agreed to do some minor paint touch up on the mirrors. I dropped the car off at the day and time they specified. I asked if the car would be finished that day, and the service rep said it would be finished the next day. To make a long story shorter, after many excuses, my car was finished in 8 days. My sense is that the paint shop was focused on revenue generating work, and my car sat idle. Also, when I picked the car up, it was dirty (inside and out). I wrote to the GM and asked a simple question, “how will you compensate me for the inconvenience”....? Bottomline: he did not offer anything to make it right. Audi Naples lost me as a customer. Beware.Update:6/1/18The GM reached out and offered to make it right, so my faith in Audi Naples is restored. I believe he was sincere and upfront, and I will consider doing business with Audi Naples in the future.

Review №69

Service was polite and comprehensive.

Review №70

The staff was wonderful at Audi of Naples. They were kind, professional, informative, attentive, and not pushy. We felt welcome from the second we entered until the time we left. The staff stayed late to complete our purchase and made the process as easy as possible. We also traded in our other vehicle which they even drove to our house the following day to pick up. Furthermore, we purchased the vehicle "as is" and there were a few minor issues noticed after purchase that they were happy to help us resolve....excellent customer service! I would highly recommend Audi of Naples and especially Paul and Lou.

Review №71

I was very impressed with the professionalism of Audi Naples. No false promises or commitments and no mind games. Josh Palmer and Micky Joy were honest and forthright in their dealings with me. There was also no high pressure to purchase additional options. I highly recommend this dealership.

Review №72

New vehicles are mixed with used vehicles. Prices and technical information are shown on simple sheets of paper and are difficult to read. The Audi range is largely incomplete. The image of this prestigious brand is poorly represented.

Review №73

Tried on two occasions to order a part through my secured PayPal account via eBay and then through their site directly weeks apart from each other before the Holidays. Receiving the part was of a very time sensitive nature and both times they cancelled with me, the second time notifying me after a few days with a reason, the first no reason was provided. Must be under new leadership that leaves much to be desired.

Review №74

I had not planned on purchasing a car in Naples and had actually been window shopping at other makes. We just stopped by Audi Naples and it was a revelation. John Holman and Steve Barry were very helpful, low key and both my wife and I were surprised to leave a dealership with such a pleasurable experience. As a result we went home, did some research and made an offer on an S3, which was accepted. Lowest price, probably not but fair and reasonable certainly. Part of the package included shipping the car to our home up north which the dealership handled without a hitch. The dealership has a technologist, Alex Morales who came to our house to teach us how the electronics work. Believe it was appreciated. I havent seen that offered at any other dealership. These guys are good

Review №75

Wonderful dealership. Of all the German car dealerships Ive dealt with over the years, Audi of Naples is the best. From the sales experience to the honest and competent service department - I have been very impressed!

Review №76

I walked into Volkswagen of Naples nd was greeted by Rex Manchester. Rex made the whole experience of car shopping enjoyable. Humor is a wonderful way to do business and I really appreciated it. He was very patient as my friend and I walked the lot in 94 degree heat, searching for the perfect Beetle through the many colors and packages available. He worked with us for 4 hours and I am very satisfied with the deal. I love my convertible Bug!!!!!

Review №77

THE JOKERS @ AUDI of NAPLESAfter a routine oil change,I was advised to change the battery. The Audi Rep.stated that the battery its still under the warranty (4 Years)so no worries....After two weeks I went to change the battery as advised, but this time I was told that the warranty for the battery its 2 Years & not 4 Years, so I had to pay for the battery replacement . OK, new battery installed, and as I was signing the paperworks ; I asked the Audi Rep. what is the warranty for the new one, and he said 3 Years!!!If you dont like this sense of humor please stay away from this JOKERS!

Review №78

Everyone at the dealership was very pleasant and eager to please.My son and son-in-law insisted I at least consider Volkswagen and Rex for my car purchase. They were please with the level of professionalism they received during their purchase, last December.Rex spent the afternoon (and evening) with me and my family to ensure the vehicle selected was just the perfect fit for my needs.His knowledge of the vehicles we test-drove helped tremendously with the selection process.I am looking forward to sharing the details of my experience with my friends and clients.I would absolutely recommend Rex Manchester and the Volkswagen team!I love my new car!!!Mary Kay Hart

Review №79

We worked with Jay and he was professional and honest. The usual up sells were offered, but not obnoxiously. We had an SUV in mind, but the Jetta made more sense with all factors in mind. Decent pricing and negotiations were fair. Walked out happy. Now were excited to see how our first lease goes!

Review №80

I was looking for a car in stick shift and Michael was able to help me the best. He showed me an affordable, great car. He was the most helpful person Ive ever met at any dealer. He made sure I liked the car, he took some time to show me the cars features and cool things, even the little things that would have gone unmentioned he explained. It was all very easy, he explained it in a clear manor so that I could learn it quick. He made sure that my car was in tip top shape when I received it and even did me the favor of cleaning my old plate. He is very friendly and easy going and it shows in him. He always made me smile and greeted me professionally. He gave me the very best experience I have ever had a dealer. Next time my friends need a volkswagen i would have no hesitation recommending him.

Review №81

I have been shopping for a car for several months, and I was becoming a bit jaded about the car dealer experience in general. The very moment I met Michael Schutt I knew I would buy a car from him. He was professional,friendly and considerate during our entire visit at this dealer.It was clear that Michael wasnt in it just for another sale; he was sincerely interested in my needs - from the features of the car to the payment I needed to be at. He was extremely patient, trustworthy and solutions driven... I feel fortunate that he was the person who handled my purchase of a new car.Everyone we encountered during our visit was exceptionally friendly and warm. The wait time for finance was too long, but it was worth the wait in the end. I love my new Beetle!I would highly recommend this dealer (and especially Michael) to anyone shopping for a new car.

Review №82

I bought an almost new, low mileage A3 e-Tron at an incredible price. Katherine sent me a video look-over of the car as Im a few states away. She was very straight-forward and upfront and we agreed on a price in less than 30 minutes. Keith put all of the paper-work together in one day, talking to me repeatedly throughout the day to get everything set to buy a car remotely and have it licensed in my state of residence. After the paperwork was completed, Marcella kept me updated throughout the rest of the process of getting the car ready, finding a transport truck to deliver it, making sure that I received everything, that I was fully pleased with he process, and answered my questions about how to set a few things up.

Review №83

Thank you so much to Jeff, who once again got me the perfect VW Beetle! Worked with him three years ago on my lease and was happy to work with him again on this one! He was informative, patient, easy to work with but most of all fun! Made the decision making and leasing process smooth and simple. Also great thanks to Michael in finance, thank you for making that part of the process actually fun! Always love working with this dealership and recommend them to anyone looking for a new car!

Review №84

We found the perfect car at Audi / Volkswagen of Naples! It was gently used with super low miles and the interior and exterior were both in perfect condition. Our salesperson, Michael Schutt, was friendly, helpful, professional and very patient! He wasnt pushy like some salespeople but rather listened to our comments and concerns and was genuinely interested in helping us get the right vehicle at the right price. Thank you Michael! I will recommend you to everyone I know.

Review №85

Having just arrived in the Naples area and still in the research phase of our car purchase experience we dropped into Audi to see what was on offer and have a look to identify the right vehicle for us. We arrived from London England so we were use to European luxury cars and service that match... we were not disappointed.Ali introduced himself to us when we entered, he certainly wasnt pushy at all but was more about understanding what we thought we needed, giving plenty of time to consider options and think of questions. He listened and no question was off limits he bounced out good ideas to find what we needed and earned our trust in his experience.We did not intend to buy a vehicle at that stage but we ended up with the perfect one for us! This would not have been possible if Ali hadnt taken the time to get to know us and his product knowledge so great.We would absolutely recommend Audi (and Ali) as a place to do business, I am a sceptical individual but Ali and Audi Naples have won my trust! We have absolutely no regrets about getting the vehicle and now we know where we are going to get our next one from!!!

Review №86

I purchase a lot of least one a year. Audi of Naples has proven to be the absolute best in terms of understanding the customer and working to ensure total client satisfaction. The Organization is a great ambassador for the Audi brand.Brian and Troy get it .. and that is why they earned my business and will do so again !Can I give a rating better than 5 ?

Review №87

Jason Giardina was very knowledgeable about all the Audi models and really helped us find the perfect size car for our needs. He also took the time to show us how to actually use the techno systems of the car not once but twice. The care and quality of his service is outstanding and we will recommend Jason and Audi to our friends. In fact we already have done so. Our car buying experience was so easy it helped us enjoy our new car even more. We left feeling like we made a smart buying decision and Jason was a big part of that. Thank you.

Review №88

This was my first new car purchase and I could not have been more satisfied. From start to finish I was very happy with my experience. I have had my car for about a week and could not be more happy, I love it. It is a great car and both of the Sales representatives did a outstanding job guiding me through the process. They answered every question I had and never did I feel pressured at any point. Thank you

Review №89

If you are considering purchasing a vehicle, call Jeff Sawick! A top-notch experience with an elevated level of knowledge and professionalism. Jeff takes an immense amount of pride in his work and is a subject matter expert when it comes to his industry. The level of detail and the ability to effectively communicate that knowledge ensured that I got the perfect vehicle for my family.

Review №90

I purchased an Audi from Audi Naples in October 2013. I drove from Palm Beach County because they had the vehicle I desired in stock. That car was my sixth Audi which my wife now drives. My other car, Audi A6 lease was up for maturity. Contacting Cris Torres again was easy, pleasurable and we did a deal on a 2015 A6 over the phone. Cris is absolutely the most professional, knowledgeable, honest, friendly sales person I have ever dealt with on a car transaction. No problem for me driving 2 hours each way. After 90 minutes at the dealership I was on my way home in my new A6. Wow, the 2015 A6 is great. Im sure the 2016s are outstanding too. BTW, my former 2012 A6 got 31-36.9 mpg highway, no joke. German automotive engineering is the worlds best.Call Cris Torres before you close a deal with someone else. He has the same enthusiasm as you the buyer which is very positive. He also follows up after the sale, calls on birthdays and sends Christmas cards. Thats what an auto sales person is supposed to do to maintain contact with their customers for repeat business and recommendations. I dont think youll be disappointed. Mention Harv from Boynton Beach suggested your call.

Review №91

Wayne at Audi Naples was a pleasure to work with. He was extremely knowledgeable and helped me understand the multitude of gadgets and extras that came with my SQ5. He also followed up with a call to see if I needed additional training or help. Everyone was friendly and helpful and I couldn’t be happier! LOVE my car!

Review №92

We highly recommend Audi of Naples. My husband and I started our relationship with our sales representative, Troy Head, in 2008 (4 years prior to owning our first Audi). We are now the proud owners of our second Audi. Aside from the impeccable design and engineering of the Audi vehicles, our experience with Audi of Naples has been exceptional from sales to service. The Audi team maintains a high level of professionalism and always has the customer in mind. We look forward to our continuing auto relationship.

Review №93

I had a great experience dealing with Erin. I found a car online and did everything remotely. The car was delivered to my home and my trade in was taken at the same time. Everything was timely and professional and it is evident that Erin cares about her customers. Satisfaction is number one at VW of Naples. And most importantly, I love my new car, thank you!!

Review №94

It was a pleasure doing business with Marcella and the entire Audi staff. They were very knowledgeable, helpful and friendly. We are very pleased with our A4 and cant wait to show all our friends and tell them what a pleasant experience it was.

Review №95

Cris Torres went the whole 9 yards for us when we bought our 2012 A5 convertible. He got the grill fixed for us [even though we didnt notice the problem until AFTER we bought the car] which might have cost us $700 normally for no charge and the work done was perfect. Ive already recommended Cris and Naples Audi to several of my friends who admired our new ride.

Review №96

What a totally satisfying experience! The sales rep, David Faulkner, was courteous, knowledgeable, accommodating and, best of all, NO PRESSURE! The manager was willing to work with me on price to fit my budget. All in all, a top drawer dealership.

Review №97

Impressive dealership...was looking to purchase a new car for my family and considered several brands/dealerships in the Naples/Ft. Myers area. Quickly settled on VW of Naples after the first visit. Highly recommend at least shopping here if you are in the market. Rex Manchester handled my sale efficiently and kept the process from turning into a let-me-check-with-my-manager ordeal! Negotiation was easy and very fair. I will be back for my next car.

Review №98


Review №99

We visited Naples Volkswagen after looking a many other dealerships. We found Michael Schutt to be the most straight forward, knowledgeable, and friendly salesman of all the dealerships. He helped us find the perfect car at a fair price. Michael went out of his way to make sure the care was perfectly detailed at pick up. So happy with our purchase and was happy to work with Michael.

Review №100

DO NOT BUY OR LEASE A CAR FROM THIS DEALERSHIP.about 6 years ago I tried to buy a car from this dealership but my sales agent was so rude and high priced that i bought it for less and had an excellent experience with AUDI CHANTILLY in Northern Virginia. I did have to drive it back to Naples but that was clearly worth the time and effort. Nevertheless, I gave the dealership another chance and leased an A8 from them 3 years ago. Today I concluded the lease. As specified in the lease contract, I chose the option of buying the car. Instead of abiding by the original contract, they added a $599 up charge at closing that was not part of the contract.The contract obligations were clear. They were specific. One set price to buy the car upon lease termination. When asked why they added this fee, it was obvious they added it because they could. Thats right, no previous mention in the contract. When i asked for the sales manager, I told him how wrong this up charge approach was to their customers. I also said I was never going to buy a car from them again.Upon hearing he might lose a future customer, the manager then said he did not want me to pay the fee. I guess he also knew a last second fee was wrong.If it had been specified in the contract there would not have been a problem. Instead they took the arbitrary and capricious approach of slam em with a an up charge at the last second. Dont mention it up front. So my recommendation is buy the car elsewhere and have it serviced there. The service department is excellent. I have had numerous Audis serviced there over the last 20 years and they are the best. Especially Joey.

100 Photos
4.6 Rating
  • Address:601 Airport Road South, Naples, FL 34104, United States
  • Site:;dc_trk_aid=435568399;dc_trk_cid=111177034;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=?
  • Phone:+1 888-729-5704
  • Auto body shop
  • Audi dealer
  • Auto parts store
  • Auto repair shop
  • Car leasing service
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:Closed
  • Wednesday:7:30AM–7:30PM
  • Thursday:7:30AM–7:30PM
  • Friday:7:30AM–7:30PM
  • Saturday:7:30AM–7:30PM
  • Sunday:7:30AM–7:30PM
  • Car wash:Yes
  • Oil change:Yes
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations