A very good service. On time and the workers were really friendly. I highly recommend it π―
SCAM!I went in here two days ago for a simple oil change. After waiting 2 hours and spending $113 (+ a $10 tip) my car was finished.The next day, Im about 30 mins into my 2 hour journey and my oil pressure warning light came on. I pulled in at the first auto mechanic shop I saw and found out that my oil was dangerously low!I had to put 2 quartz of oil into my car. The people at Midas just emptied my oil and put the bare minimum inside the tank so I wouldnt notice right away. These people are scam artists that are willing to take advantage of people they see as an easy mark.Dont be like me and get your oil changed anywhere else but Midas in Nanuet!(Btw it was an older balding white man that worked on my car. I never got his name.)
Midas is all the best service place to go to. I have been going to them for years and the staff is amazing. They are extremely helpful and always taking care of their customers. No other place I would take my car too!
Don was very professional and a person I would trust to do work on my car when needed. 10/10 would recommend.
If you want to spend several hours and then be unsure if they did anything at all, go here. The service is horrible and now I have to go to another shop to fix the problem.
Always the best service by Don and his team- attention to detail, professionalism and excellent customer service. Highly recommend.
I was verry pleased with the work that was done to my car.staff there were plesant and verry assuring of there work .the supervisor Don was constantly let me know of the work being done. But like everything els if you go dont rush them with the work, go with the frame of mind that it will take time,even with an oil change.
Very helpful and professional, Don got in touch a few days later to check on how the car was doing. We really appreciated the level of service we received!
Midas of Nanuet- this establishment has such a great team of workers there. They are professional, personable and efficient. They get the job done and I am very pleased with their work. I trust them and would definitely go back to them whenever I need any work done to my car. To everyone at Midas from the front desk to the mechanics thank you π
Had a very good experience with them. My check engine light was on. I called and got an appointment on the same day. They did a detailed exam with photos and explanation. Fixed it before the end of the day and the cost was reasonable. They even did the inspection for free. Highly recommended!
Easy to make an appointment, pleasant staff to deal with, and repairs done on time with a service guarantee.
Don is the best hes friendly and knowledgeable and will help you out the best he can I would defently recommend. To all my friends
My visit w great and good services..
My family has been going to Midas for over 25 years. Very happy with them. Theyre courteous and professional. Thank you Don Moore for your service.
Staff was incredible they fixed my flat quick and easy
Midas is the best. When ever I have issues with my car, I call them up and I tell them what the issues is. I get the ok to bring in my car and what ever issue I have gets fixed. The next time I will tip the person when I have another issue with my car.
Great in and out in less than a hour for a oil change
Update 3/20/21: It has now been almost THREE MONTHS since I left my car with them. THREE MONTHS!!! It is STILL NOT READY!I picked up the car two weeks ago, only for it to break again after a 20-mile drive.Words cannot describe how inconsiderate, unprofessional, incompetent, and unqualified they are. How this location is still in business and not shut down by the Midas brand is incomprehensible. To mistreat a customer by that much and still be in business in atrocious.It has been dozens of times by now that they are telling me the car will be ready tomorrow. Every time I call them Im given a fresh lie on why its not ready. Dons latest trick was to tell me today that he is staying late to finish working on the car, only to close up shop and go home without a word.Also, the little form that Midas leaves us to fill out in their response - that is a lie as well. They never call back.Unfortunately I have to say that this has been the worst car repair experience of my life. I came to this shop when I heard a noise from the engine. They heard the noise and immediately told me the engine was blown. When leaving the car, I told them I would be away for about two weeks while it is being fixed. A week later I got a call and was told the work was finished. When I got back to the area, I called Midas to arrange a time to pick up the car and I was surprised to hear that it was still not ready. Every day, I was told it would definitely be ready in a day or two, and every time the completion time was put off to the next day. Due to what I can only call extreme incompetence, it has now been exactly 5 weeks since I left my car there and its still not ready. I had to keep calling to find out the status. Every time I was promised a callback it never came. The experience has been stressful, I lost a lot of time, and had to keep changing my plans because I thought the car would be ready the next day and it never was.From what I understand, they replaced the motor without finding out the reason why the current one broke. They told me the oil must have leaked out but they didnt bother checking from where, so only when the replacement engine blew they found out it was the oil cooler. I was given every reason in the world: COVID, snow, lack of parts available, etc.
It was a nice experience spoke with Don in the front and had my car looked at and worked on pretty simple and relatively quickly for the work required for my car, definitely would recommend if your looking for a shop to go to
Much better than Mavis (they are rude). Great customer service, friendly and helpful staff. Sent my 18 years old daughter with a flat tire and they were great.
Branson was the best..... Fast, professional work.... I hope I got his name right!
The staff was very accommodating and immediately attended to my concerns. They made sure that the service was to my satisfaction. They also followed up to ensure that there was no persistent problem with regards to the initial issue.
My go to service station for the past several years now. Always accommodating and quickly helped me out in a recent pinch (dead battery).
They did a great job. The first time around I didnt feel the alignment was good so I told them and they offered to do it again at no cost. The second time was perfect. Thank you guys.
The wait wasnβt long & everything was done in a timely manner, staff (don & charles) was professional and very helpful & answered any questions I had I been coming to Midas for a long time my truck feels brand new thanks again ππΎ
Very professional and awesome team at Midas! Always going above and beyond
To make a long story short I took my car in for a oil change before my drive to Florida, 3 hours later I finally get the car back, after paying $90.00 no receipt was given as they claimed the printers were down. on my way back from FL my check oil light came on, checking my Ford app, my oil level was read crucial levels at 5% remaining. I took it back where they confirmed no oil change was done. This is so unprofessional and could of ended up bad for me, my family and vehicle with such along overnight drive. if it wasnt for my app I could of ruined my car.
Not bad. I appreciate the honesty. The one thing that has been consistent has been the friendliness of the staff. And with this.... They got right what WAY to many people and businesses get wrong. So, Ill keep coming back
Fair price, fast top rate quality work. Truly great people to do business with!!! Brakes went while on vacation in Nanuet. From the front desk staff, to the manger and mechanics, ALL were exceptionally professional and just NICE...
Repair needed identified and repaired in a timely manner and affordable cost.
We took in a Fiat to get a pre purchase inspection. Price was great and they even hooked it to computer to see what it might say. That was all great, but I was impressed with Jeremy. He couldnt have been more upfront and honest about the cars issues with both the dealer representative and with us. He also was super protective of our personal info when the dealer rep wanted a copy of the report. Thanks Jeremy for reminding me what great car service can look like.
GOOD EXPERIENCES, FRANCO HELP ME THEY DO GOOD JOB
Great Professional Service at a Good Price.
Fair pricing, professional, honest - saved me a lot of money.We came in for a pre-purchase inspection on a used car. Jeremy helped us out and did an amazing job. He was thorough, clearly explained what he discovered on the vehicle that probably saved us a lot of money in the long run.
Very pleased with Charles and Don for laying out all options to me clearly and offering discounts on services
Very personable, great brake work, and respectful of my time.
My brother took his car here and they said it would cost $1200 to fix it. He had his car towed to another mechanic and they fixed it for $250.A bunch of crooks.
Great experience, I dont normally leave a review but being from out of state and needing to get my car fixed, I was really impressed with how quickly this Midas was in getting the things on my car fixed. No issues afterwards and they helped me a lot! Thanks to Jeremy and everyone else for being so kind and helpful!
Truly ALWAYS an AMAZING experience going here! Service is always quick and the people are always friendly!!!! Thanks again for another great experience
Me and a friend ran into some car trouble on a trip. I called them and they were so helpful and fixed it right then and there; very friendly and helpful!
Don is awesome staff 100%
Great shop. Absolutely honest and straight forward. I had an issue which could have meant a big repair bill. Matt came up with a simple and QUALITY fix, I was in and out in an hour for $100. Highly recommend.
Professional, courteous, honest staff. Great place. Great people. Highly recommend them.
Very good customer service. Prompt and efficient service.
Unbelievable service π. My front tires were totally gone and I was not able to leave my place and then I called Mr. Dave answered I ask him if someone can come and pick up my car and install 2 new tiers. In half hour he was there with one guy to take my car and after 3-4 hours my car was delivered back to me with new tires. I am so so satisfied with their service Dave is great person. I recommend this place to everyone.
Our of town had a side wall bubble up on a tire. They got me repaired and back on the road. I was late picking my vehicle up & nothing was mentioned about my tardiness. I would recommend this shop anytime. Thanks Midas
Great service all around
Great service! The staff is amazing! I called on a holiday weekend to get my window repaired as it would not go up, no other garage would take me and they took me right in.
Iβve been going to this Midas for many years with many different cars and have always been satisfied with their excellent serviceThank youDolores M Gelsomine
Excellent experience in every way are usually go there all the time
I went to this Midas with an exhaust issue that another local mechanic shop screwed up and at the last minute with just 45 minutes left til closing time they were able to get my car in, diagnose the problem and properly fix the issue. They did an amazing job and the results were what you would expect from a nationally recognized shop like Midas. I was very pleased and am glad they came up first when I searched for an exhaust shop near me on the internet.
I highly recommend Midas in Nanuet. Great service everytime and always a positive experiences.
I gotta say, I havent had the best experiences with other chain shops in the past. However, I was pleasantly surprised dealing with Matt. He was very straight and to the point with me. Work was done professionally and in a timely manner. Highly recommended!
When you are blatantly lied to after asking not once, not twice, but 3 times, my tires were rotated, correct and you know they werent, theres a problem. The mgr.answered, absolutely yes. How do you know your oil was even changed, when in fact you know better. I chalked the front right and rear left in my driveway to code the tires making them visible so a rotation can be confirmed. Coming back 2 hours later to pick up my car, the chalk marks were in the same place,,,,,tires were never touched. I showed the mgr. my written diagram of the chalk marks I pulled from the front seat and compared them to the marks on the tires. He had nothing to say but Oh, Ah, Ooh, well we were very busy you know. This gave him license to lie or should I say steal? You pay for a service, you expect to get that service, as simple as this was. Buyer beware!!! Ive been a steady customer as well as my entire family for years but that day, MARCH 8, 2015, I JUST HAD A HUNCH. Midas, You have lost my entire familys business for good. I hope the owner reads these reviews.
Very quick and professional service at good rate.
I was told that I needed a new engine after I authorized for them to diagnose my car. Problem was...I had my engine looked at in Feb and knew that it couldnt be the case. They misdiagnosed it because when I took it to JEEP, they told me it was something else. Shortly after, a day or 2 later I receive a txt from Manager asking if everything was ok. I replied No and that they misdiagnosed the vehicle and i still had to pay the $70. I got no answer back and its been well over 2 weeks now. Not happy with that place and ive been going there for years.
Love this place. Ive had my car serviced at so many places and felt like I was being sold more than what I needed. Matt, the manager, gives his all. He did not try to sell more than what I needed. Its hard to find an honest mechanic and company. Well done Midas. Ill be back.
Quick service, waited for front breaks and pads, less than an hour and a half..pleasant people.Nothing broken, or missing when I got the car back.Will go again, and I recommend the place.
Matt, Don and all the other staff at Midas are great! They are so helpful and whenever I have a car concern I always bring it to them to check it out. Yet again today they provided great service and I will continue to be bringing my car to them.
I dealt with the assistant manager and he was kind and courteous and helped me out in a very professional manner. The mechanic did my alignment and I am very happy with the service I received.
I am hesitant of chain type repair shops, but after reading other reviews on this Midas location i decided to give it a shot and i am glad i did. Called during the week to schedule for a Saturday appt, staff was great. The day of, they called me to tell me what the cost was and instead of trying to sell me a whole new exhaust they were able to just cut out the flex pipe and replace it, saving me money. They even tightened a belt for me (no charge). Service like that builds loyalty, and they certain have mine now!
Matt is great. If you want someone to be honest and more than fair, ask for Matt. He always delivers excellent service and is professional. Heβs done plenty of my car work before Amd Iβve never left dissatisfied. Highly recommend!! You wonβt be disappointed.
Iβve used this location several times with different vehicles over the years. Benz ML550, Benz S430, Benz C300, Caddy SLS, and my most recent visit was for my Caddy CTS. They have always been fair with pricing and they provide superb service. There is nothing like having a mechanic you can trust. Thanks guys!!!
At any costs avoid bringing your vehicle here! Within the past 4-5 months Ive spent countless time and money being falsely informed that Ill have no more issues! Was here last Saturday for a check light engine issues to only return today Saturday, March 31st only to be informed that itll cost me over $2500 to repair my vehicle! I am beyond livid! Social Media is a wonderful platform!
Went in for an oil change (fairly priced), said I needed new brake pads and would take 30-40 minutes. Over 4 hours later got my car back and billed for reconditioned 2 rear brake rotors which wasnt needed. Nobody checked in to let me know an update or status of what they were doing to my car or that I would be there for a full day.
I must say with out going into detail. There was a screwup and the manger and owner both cleared it up and made good on the error so I was pleased with the out come. Thanks guys.
Made appointment for oil change and tire rotation. Came in at appointed time. They did everything and more! Gave me a check list on car, told me what to look out for, topped off the windshield fluid...and I was out of there in about 45 minutes. No complaints. Great job and at 1/2 the cost of the last place I went to. Oh, and good attitude too!
Great service. Dave, Matthew, or John will make sure the job is done right.They stand behind what they do.Highly recommend.
Thank you so much Matt for helping my husband in fixing all the issues that need fixing. We really appreciate your knowledge, expertise, sincerity and most importantly your honesty in all that you do. Thank you!
Iβve been to this Midas a few times now for various repairs, and the staff is phenomenal every time. I am quite particular about my car and only bring it to mechanics that I trust. Matt, the store manager, I believe, is great in that he explains everything in regards to the repair and cost. Highly recommend.
Great experience!
I had multiple experiences there on route 59 nanuet ny and all where good. General manager Matt is always helpful and patient.Although I did find other places cheaper
I wanna thank you guys for being very professional. Especially the gentleman who worked on my car I believe his name is Ray awesome work walked me through how he was going about the job every step of the way very professional I recommend him to anyone .Again complete gentlemen! thank you.
Such great service! Had new tires put on rims and car aligned with no issues at all. My new go-to mechanic shop.Iβd also like to add Matt (the manager) was so nice and answered any questions I had before any work was done by him. Very knowledgeable and honest in his work.
Matt was very helpful and courtesies. I went there without an appointment, but they fixed my car in very decent time. Really happy with the service.
Ask for Matt and all your problems will be solved. Most honest guy in the industry. Gave me a good deal on getting a valve cover oil leak fixed because it was dripping on my exhaust making a lot of smoke. Matt showed me on the car itself, never had that type of personal experience with any shop before
I brought my car here when it stopped accelerating on 287 on my trip from PA to ME. Everyone here was very nice and looked at my car right away. They were honest and did not try to get me to get any work done on it there beyond diagnosing the problem. They advised me that the work might under warranty and that I could get it done at the dealer and hopefully it would be covered. They did not even charge me for looking the car over and even gave my 1 year old daughter a little rubber duck to play with while we waited. It was such a relief to end up somewhere with kind and honest people when my car broke down mid trip.
Love this place they treat you like family always above and beyond. Great price and the right attitude. They alway honest. I will recommend this place to anyone. Great Team ππππ
I just have to say that this place is an incredible place. John one of the owners was absolutely amazing. I have a lot of trust in this place as they go ABOVE & BEYOND to help you! :)
Recently, I visited Midas for a simple oil change. I was informed that vehicle had an oil leak, I was reluctant having the work done, but the front desk guy took the time to explain my options and had the mechanic showed me where the leak was possibly stemming from and other probable work. Overall they were courteous, helpful and professional, and I actually got out in a timely manner.
I really like the guys that run this Midas. Sometimes men who run these places treat women poorly. Not these guys. Theyβre not patronizing and the took time to explain what was going on with my car. Iβm coming here from now on.
Itβs great place. Manager appear very nice and reasonable person when it come to deal with customer.
One of the very few shops I trust with my car. The manager Matt is one of the best in the business when it comes to automotive service, experience and parts. I donβt think twice about driving an hour away to have a job done well. I would definitely recommend them to anyone.
Had mixed experiences here, some times really good and other times just horrible. Recently they did not do the work expect. If you bring your car here keep an eye on the work being done. Employees are nice people are nice but that does not mean the job is done the proper way.
I had a simple tire replaced. Service was fast and efficient. Thank you!
Great guys. Thanks for your help.
Great staff and awesome service. Matt and his staff are a wealth of knowledge and always trying to lend a hand. Definitely recommend to friends and family!
This crew at this store is great! Theyre honest, up front and transparent - from the guys behind the counter to the technicians in the shop, I really have nothing but good things to say about them. Its hard to find a good place these days, and Midas of Nanuet is just that. Thank you!!
They over charge and try to get over on women... i would not recommend this place to anyone ! The mechanics are not honest at all !!!!!!!
The speed of service was worth the price. Plus my husband said he was very impressed with the fact that they had all the parts and that they got the job done in just the one day.
Matt over at Midas has taken care of my car so many times, hes honest, quick, and to the point with no car jargon I cant understand. He did a wonderful job replacing my 87 Justys wheel bearings the other month. Its smooth sailing from here on out! Thanks Matt!
I went in without an appointment and they did an Annual NY State inspected right away. It was a fast and efficient. I hope to go back next year.Richard
Went in without an appointment and car was looked at right away . Honest, fast and efficient service. Fair pricing. Work done right.
Excellent service. Very thorough and fast. Highly recommend
Very good experience. Dan was informative and a pleasure to deal with. I was telephoned with an estimate of what the repairs would cost before any work commenced. The work was performed in a timely manner and my truck was ready when they promised it to me. I will certainly return here for any additional work that I may need in the future.
Did a good job, was in and out in a very reasonable amount of time.
The manager Matt and his team are super helpful and friendly. Iβm there anytime I need my car serviced. Would recommend to anyone.
My experience am Midas was great great service and friendly service and you will save a lot of money dont forget it was my first experience.
I have a Ford Explorer going on 14 years and because of Midas (my local store) I feel that my car is being handled by professionals. Don Moore who Manages this facility in Nanuet NY is doing a fantastic job. Where can you go today and in my case wait for your car and feel a sense of security that you are not being ripped off? Sure in the early years of this car I ran each time back to my local Ford dealer but as the car started aging I needed to find someone who wouldnβt try and cheat me. Thank You Don Moore and I hope we have many more years together.
I for one am terrified of bringing any of my cars to automotive shops because of the countless terrible experiences I have had. That being said, the manager Matt is amazing. He is fair and honest, listens to any issues you may have and genuinely tries to help. Qualities like that are very hard to find in a mechanic shop, especially in big name shops like Midas. I drive over an hour to go to that particular shop, and have even had a couple of cars towed there to be fixed by him. From what I have seen he runs a tight ship and is big on quality control. If you live around that area, consider yourself lucky and bring your car there. You wont be disappointed.