What an amazing customer experience! Would highly recommend!!! I first met with Pam who is extremely nice and very personable. We ran into an issue but she was quick with a resolution and definitely helped. I never got to meet Elias who worked on my car but the job was excellent!! I was more impressed on how my car was, not only fixed but, cleaned inside and out; something I wasn’t expecting. Very very great experience!!
This was the third time in the past 10 years we had to have one of our cars fixed at Clarkstown International Collision. It’s never a pleasant situation but luckily with Clarkstown, you always get your car back in better condition than before. Same this time. From the moment Elias – our customer rep met us to explain the process and start the repair, you could tell they know their business. The office area, and the repair shop itself look very clean and organized despite all the vehicles being worked on. Elias was in constant contact with me providing updates and expected completion time. Always professional and courteous. In the end, my truck looks so nice I could not believe my eyes. The quality of their work is amazing. I honestly believe that it looks better than when it left the factory when new. I would recommend them to anybody. You can be assured that the job will be done beyond your satisfaction.
Jorge and the entire staff are wonderful. They are professional and do everything they can to make the experience of having your car repaired as painless and stress free as possible. Their work is impeccable. Thank you Jorge.
The entire staff is very professional and courteous. Jorge anticipated our needs and called us with updates from the insurance, after repairs needed due to a collision, he has outstanding customer service skills. The shop exceeded our expectations and we will highly recommend it to all our friends and families.
Outstanding customer service and responsive to customer needs. Great follow up. Professional and courteous service with special praise for Jorge Acevedo and his follwup and commitment to customer service and creative resolutions. Clarkstown should be proud to have Jorge as a team member. Will return if we need your services in future. Wish I could rate you and Jorge higher than 5 stars.
Glad I chose this body shop as all of the guys here from Jorge, Pamela, Christine and others were all professional and courteous! My vehicle was rear ended and it was in the shop only for a week, and it looked brand new when it was fully repaired. Do not hesitate to use this shop! The best in Rockland!
They do great work. Good communication, professional work, attention to customer service. I really appreciate what they do.
A friend of mine at a dealership recommended Clarkstown to repair a door that had been damaged at a car wash. They responded immediately after my approving their extremely reasonable estimate. My car was returned to me in perfect condition and exactly in keeping with the estimate and within the promised time line.Thanks to Jorge and the entire friendly staff.
Went there for a quote on some paint damaged. The main guy Elias was very helpful and up front with me. I explained to him what I do on a daily basis with my work truck and was able to give me a few options on how to proceed. Was honest and upfront and suggested cheapest option for me and decided to do the small amount of work at no cost.....Highly recommend this shop, very honest and upfront people with quick turnarounds
They were very accommodating and helpful getting the process started.I will post again once the repairs are completed
Great service, professional and courteous staff, ease of process and procedure. 5 stars. 👏🏻
It was a pleasure dealing with everyone at Clarkstown International Collision. My car looks like new. The service was excellent--truly professional.
I have been using CIC for years. The quality is amazing and consistent. The staff is available to you throughout the entire process. Additionally, they have all the services like car rental right at the facility.
Awesome service! Repaired my car to make it look like it was brand new. Associates were extremely welcoming, reassuring, and professional.
Very friendly, informative about the work and the timing of it, also appreciated they temperature check everyone on entry to their offices. They also were on top of contacting me about expected finish time as well as letting me know right away when it was done, earlier than expected. Would highly recommend!
Want to thank clarkstown international collision for doing such a great job on my Audi s4, I highly recommend there shop, Elias is such a great employee, he helped me out so much explained what everything that needs to be changed and I felt so comfortable with leaving my car with after speaking with him he truly made me feel so comfortable and excited about the results of my car he really is a great employee if you ever need your car worked on ask for him he will help you out and be completely honest. Thanks again for such great work
Great place, very professional and kept me informed on the expected completion date.
A professional team, from the moment I walked into the door to when I returned to pick up my car. Great quality work, great communication via phone/email/text, with a professional manner and customer appreciation. If I were ever in need of bodywork/accident repairs in the future, they are my first call.
Clarkstown International is also trustworthy and really provide above and beyond the call of dutyService. I highly recommend them and Jorge is excellent, the whole staff is helpful, professional, courteous, reliable and the owner is a gem.
CIC did a great job repairing my car ( i think it looks better than when I got it, lol). I liked that i got text messages along the way so i always knew the status. The process was made easier by the fact that they work directly with Geico and were able to get them all the info they needed and i didnt have to be an intermediary. If you are ever in need of repair services, i highly recommend them.
Over the years, we have had the good fortune of having Clarkstown Collision take CARE of body work on each of our cars (we have had too many fender benders to speak of, lol). I emphasized CARE, because they handle both their customers and their repair work with CARE. Even though most of the costs were covered by insurance, their pricing was fair. Best of all, our cars come back looking better than new!
Friendly, fast, efficient service. Convenient car rental on site.
My car was damaged by trees and branches after a major windstorm. My car had over 150 dings dents and scratches. My car was fixed and it was perfect! Pam was fantastic! She was professional, personable and knowledgeable I would absolutely bring my car back Clarkstown International Collision to be fixed! Fantastic process !
This is the first time I have used CIC and I could not have been more please. Jorge and his team really go above and beyond to ensure that everything is done right. I was notified of updates via text so I never had any question what was being done. My vehicle was even completed a day ahead of schedule. My car was cleaned inside and out before it was returned to me which was a nice surprise. The work was top notch and I can’t tell the car was ever in an accident. The cost was definitely comparable to other shops in the county. I would highly recommend.
The only place to get your car body work done! As clean as a hospital. Progress reports sent by text. Most importantly, my car which suffered major damage from hitting a dear, is now perfectly new.This shop is so good we drive 2 hours from our home to have all our body work done here.
Professional from start to finish. And the body work done was superb. Could not recommend them highly enough.
Excellent repair and great customer service
My entire experience was polite and professional. I was kept informed throughout the repair process. I highly recommend Clarkstown Collision.
We were in a fender bender and were directed to use this collision center by insurance. We were able to workout the car repair and rental car (Enterprise) all in one place. Our rep for the project, Pamela, was amazing. She was kind, professional, and efficient. I’d definitely recommend based on the quality of work and customer service received.
This place is great. Gave me a great quote and handled everything professionally. Would definitely recommend.
They do excellent collision repair. Staff is Knowledgeable and friendly.
Kept me informed on timing and workmanship was great! Dealt with the insurance company directly so I didn’t have to!
Jorge and the ladies up front were great and gave the best customer service👍🏽 Would recommend to everyone. Oh yes and their use of Enterprise was awesome and very convenient.
I recently had the back end of my car repaired after an accident. They did such a beautiful job. Repainted and blended it beautifully and surprisingly went around the car and filled in any dings and repainted. Im very pleased with the work they did!
After having my car rammed into I was furious, to say the least, but Pamela Paul and her team at Clarkstown collision was extremely professional, and assuring not only did I receive my vehicle on time but the repair was remarkable.
I was extremely happy with everything from start to finish. Everyone working there was polite, informative and quick to deliver. Getting into a car accident can be extremely stressful and all of the associates, especially Jorge helped to take away from the stress. On top of that, my car looks like new again. Thank you!
Clarkstown International Collision did superior work on my automobile today. They replaced a mirror and touched up some of my paint. Elias kept me updated on the service in a timely manner, and they completed the work ahead of time. I totally recommend this business if you need auto body work on your car.
They repaired all damage and then detailed my car also. It looks brand new!They deal with GEICO and also have Enterprise right there to rent a car and return it when my car was ready. Then they gave 100 dollar for being a return customer. Not proud about that, but a very nice thing to do.
First time having to use a collision service and Insurance for repairs. Was referred by the GEICO app. They made it very easy, repairs were exactly on time, and i got texts to update me on progress.Great experience, very professional staff.
Excellent service. Thorough. Body work repair was great. Looked like a new car
Khris came to my job and changed my tire. his attitude and prompness and helpfulness made what was a terrible day wonderful again!
Jorge was extremely professional and responsive. He clearly knows the business and managed the process to make the experience as painless as possible. They are also very committed to the community and local Greater Nanuet Chamber which means a lot to me. Great job! And thank you Jorge and Clarkstown Collision!
Very friendly and very good at their job. Would recommend.
Clarkstown Collision kept me informed and uptaded throughout the entire process.
Getting into an accident is never a peachy situation you are glad to get in to, but the employees here at Clarkstown really make you feel at ease. The whole process from dropping off my car in the night box, them writing me an estimate and the customer service was impeccable. You can tell even upon walking in a lot of effort goes into making the customer experience worthwhile. I was notified about everything that was going on in regards to my car every few days, and when it was time to pick up my car it was beautiful and clean! It was as if it just came from the dealer again! I highly recommend this shop for the efficiency and quality of work, but most importantly how well they treat you as the consumer.
I wasn’t happy when my car was hit but I am very happy that the accident lead me to Clarkstown International Collision. They are so efficient and easy to work with. It was truly effortless. They updated me via text message as to the status of my vehicle. I hope I won’t ever need them again but if I do I know they will be getting my business again!
Good service and the staff were very friendly and helpful including Pam from Gieco . The work on my car came out great
I had a great experience there. The staff is very professional and courteous. They kept me notified of the status of the repairs and worked with my insurance company without issues. Plus my car looked great!
Professional, knowledgeable staff. Quality repair. Will recommend to family and friends.
Clarkstown Collision is the only place I will ever take our cars to have any body repair work done. Gene and his team provide exceptional customer service and the place is spotless! I have never seen a more beautiful auto body shop! That attention to detail carries through to the work they do for their customers. They are professional from beginning to end. I highly recommend bringing your car to Clarkstown International Collision for body repairs, ding removal, detailing, etc. 5 stars!!
We had our 2020 Tucson repaired for a scratch on the body and wheel cover replacement. The work was excellent and performed quickly. A special thanks to Jorge and for help in getting the estimate from Pamela Paul. Highly recommended.
Cic did a wonderful job repairing my vehicle and everyone there was incredibly friendly and helpful
Excellent service, very professional. My advisor, Mr. Jorge Acevedo- professional, knowledgeable, and thorough. Very patient with explanations. The car was repaIred promptly, and was meticulously washed and cleaned inside.- overall great!
This was my first time at the shop, and a deer hit my car and totaled the front and drivers side of my Volkswagen. The owner of the shop and all of his workers are extremely organized and professional and worked well with my insurance company to get my car fixed. I was given updates about my car when it was being detailed, painted, etc. and when I picked it up it was good as new! Made my day and I’ll definitely be going back if need be! 10/10!
Excellent in all areas. Fixed everything that needed to be addressed. Car was ready day earlier than promised date. Gave updates along the way without me asking.
From the time I arrived, Jorge made sure my car was taken car of. All the paperwork and formalities were taken car of immediatly. I dropped off my car and spent about 10 minutes total going over specifics with Jorge. They are extremely efficient and use technolgy to make the experience even better. During the repair process, they sent me text messages alerting me as to what stage in the process the car was in. I never had to call to check what was going on with my car. Obviously, the most import part of a body shop is the quality of the work. CIC did a great job. My car looked brand new as if I had the Audi factory do the work. Color matching was perfect and no signs of the car being recently painted. They are very accomodating and do their best to be the best in the business. Highly recommended.
Very professional and motivated team. Good quality and communication. Highly recommended !
Excellent service and superior quality work. Easy experience dealing with staff and very professional. Excellent all around experience.
Very professional. Kept me informed. Car looks terrific
The entire experience was excellent from the time the car was brought to their site to the point when the car was picked up.My car is a 2018 Lexus RX350. The skill level of workmanship was impeccable and top-notch. No doubt, it would readily passed the demanding and rigorous inspection standard of Lexus brand vehicle.From the office area, down to the shop floor (yes, I had a chance to visit the repair shop to retrieve something from my car) the entire place was immaculately clean and spotless. Everyone at the front desk was competent, knowledgeable, helpful and friendly. The manager, Jorge was absolutely committed to the highest level of customer service and he offered assistance whenever he could. He explained the entire work process to me in detail; from the time-line as when to expect the insurance adjuster, the estimated value of the repair work, and most importantly, when to expect the repair job to be completed. I was consistently updated and informed throughout the process. The entire experience was handled in a most professional and efficient manner.Clarkstown International Collision has my highest recommendation!
This place I definitely recommend. Friendly staff and great service. My car was in and out. I couldn’t even tell my car was ever damaged, they did such a great job. George is a great consultant there. He made me feel very comfortable and explained everything in great detail. I will definitely use the body shop again if ever needed. Two thumbs up 👍🏼 👍🏼
Great work and great quality work done on my precious bmw M3
Not the place to go if you had an accident. Clarkstown Collision refused to acknowledge electrical problems and computer issues, even after I showed it to them three times. I found out later this “one stop shop” won’t work on electrical or computer issues because the insurance companies don’t like to pay for these types of issues. In this day of computerized cars, how do you not look at or touch electric and computer issues after an accident? The fact is,they work for the insurance company not for you. When they were finally done ”fixing”my vehicle, I was told I would have to pay to tow it to a different shop and pay for the electric and computer diagnoses. I had to call my insurance company and argue this issue but I did not have to pay. And now I thank goodness I pressed the issue. If I didnt have actual technicians look at it I would have been stuck with a nightmare.When the second shop and the insurance company saw the work done by Clarkstown Collision, they not only found the computer and electrical system was harmed by the accident. They also found a lot of needed work was missed or had to be re-done. 1.) It didnt run or drive right due to transmission issues. 2.) Despite the state-of-the-art measuring machine, the uni-body (fame) was still bent, 3.) and worst of all, body parts were not right or not attached properly. After months of aggravation and after Clarkstown Collision was paid, my vehicle ended up being totaled by the insurance company.
Folk is Genuine people...
Easy to work with. Jorge was professional and I was kept informed during the whole process
Clarkstown Collision was just amazing. I never been there before until my car was in an accident. I must say their customer service is impeccable. They were polite and sincere. They made the whole process of fixing my car stress free. They kept me up to date on every step of the way. I would highly recommend Clarkstown Collision. My car came out beautiful. Great job👍🏻👍🏻👍🏻. Couldn’t be happier. Keep up the great service and work. AAA+++
I brought my 2018 VW GTI in with front end damage. The staff kept me up to date all the way through the process. I would highly recommend Clarkstown Collision.
Great experience using Clarkstown International. Convenient location and great customer service by Jorge and the whole crew. Car was finished swiftly and looked like new. Thank you.
Excellent job! Super fast!
Extremely professional job and professional people. Absolutely highly recommend. Quality service all the way.
They were exceptionally nice, thorough and fast. Their work was excellent.
Personal attention, goal is to ensure customer is satisfied
The staff at Clarkstown international Collinsion were very thoughtful and helpful. They were really on point. I will recommend them to my friends and family. Awesome job guys👍🏼
This is my 3rd time using Clarkstown International Collision and I am 100 percent satisfied! You can’t even tell where the damage was and the always leave your car looking like it was straight out of a car wash with a nice wax! I would recommend them to anyone.
Very friendly and knowledgeable! They worked great with my insurance and Mercedes. Everything went as promised by Gene and when I picked the car up it looks amazing and it was spotless. Thank you!
This is a first-class shop!! They are thorough, respectful, caring, and attentive to all details of your vehicle and your circumstances. Additionally, I was impressed with the attention we received from the manager, Jorge, who was with us every step of the way. The owner, Gene Cortes, is also quite attentive and pleasant to talk to. I would never use a different shop again.
Car had front end damage due to accident. Car was ready 1 day before estimated time & looked great.I do have to say that the staff was super friendly & were always smiling. I called once with a question which was answered right away because they inform me each step of repair by text & sometimes a call.I would definitely use them again.
This team is great. They fixed my car quickly worked with my insurance and enterprise to handle everything. I just dropped off and picked up my car. They even stayed late on a Friday to work out all the issues with my insurance so I could pick up my car before the weekend. This was not the first time I used Clarkstown Collision and they always provide great service.
The customer service is outstanding. The body work on my car is excellent. My car looks like new and it’s 14 years old! I’d recommend Clarkstown International Collision in a heartbeat!
I cant say enough good things about Clarkstown International Collision. I had heard about their reputation for good service, but I recently had an opportunity to see for myself. The staff is pleasant and knowledgeable, the work is great and timely, and I was kept apprised the works progress
Very fast and convenient. The rental rep from Enterprise is right on site! They did an amazing job on my car and kept me posted on the progress by texting. I was very satisfied that I chose Clarkstown International as my repair shop. Thank you!
Great job- car looks perfect.
Great shop! The workmanship is top notch and they go out of their way to keep you informed on progress! Highly recommended!
I had to fix my brand new Toyota because I scraped the side really bad. The staff were friendly and helpful and guided me through the process. Everything was smooth and the car was as good as before the accident!
Clarkstown International has amazing customer service from start to finish. They gave me daily updates on the status of my vehicle ave delivered repairs on time. They went above ave beyond on the quality of body work done. Jorge abs his team were great to work with!
Excellent, professional and courteous service. Job well done. Thank you.
Jorge and the staff at Clarkstown are exceptional. They are pleasant, attentive to detail and the car repair was excellent. The car looks brand new. I am so pleased.
Very professional. The staff was very helpful and I like the idea that Enterprise has a satellite office there to help expedite the rental car while my car is being repaired. Excellent quality of the job as well.
Lovely staff. Someone is always right there to help the minute you walk in ! Pamela told me everything I needed to know & made sure to contact me with updates on my car. Highly recommend this place
Great experience, good service, very professional! Thank you Clarkstown Collison!!
If you have been in a significant accident stay away. Clarkstown Collision is not the “one stop shop” they make themselves out to be. They may look fancy and talk a good game but they don’t diagnose damage beyond body work or fix ANY damage properly. I don’t care how good you can make my vehicle look, if it isn’t going to run or work properly it’s not worth making it pretty. I wish someone would have warned me of this before I left my vehicle there. I would have brought it to real technicians to begin with. instead of after they wasted my time and my insurance companies money working on it.
Thank you to everyone at Clarkstown International Collision for their professionalism and their care. The car looks great and I am very pleased with the entire experience. I would definitely recommend you to everyone.
Excellent service, the car looked better than new.
Beyond happy! A wonderful experience was had by BRUNO I BEAUTY CENTRE! Excellent Customer Service! Everyone was delightful and cordial. Eric Leopold - Collision Consultant was not only kind, attentive, knowledgeable and very professional!We will definitely recommend you!Thanks once again, Lucie & Bruno.
Very courteous and professional. Would recommend to friends and family.
This office was very professional and my car repair was fantastic - my car looks brand new - I would highly recommend Clarkstown International Collision-
The quick service the special treatment received at this business left me with the biggest smile on my faceMy car looks brand new and they do perfectionGood job everyone
Wow!! I had a major vehicle body works done and there was a small scratch on the front bumper which could have been covered with just a small spray of paint but it was left out just because. I didnt know what to think or say all this while but this keep up popping up. I spent a lot of money here until other places you spend 5 or more dollars to have a service. I still cant believe this. Nonetheless I understand this is business among others things etc. Also besides the receptionist at the front door, the people are not warm to say the least especially the people assessing the damage. Be Pleasant for a change.
They tried to work with you to accommodate your needs. I was able to minimize amount of money I spent for rental car thanks for their customized scheduling for me.
This is the place to take your car for any body repair work you might need. Clarkstown International Collision and the way to describe them is shier professionalism. Starting from the very clean lobby to their friendly and knowledgeable employees, you will receive the very best service and will be satisfied. This is my second time I am using them, both with insurance coverage, once I hit a pole on the company car needing extensive repair and body work, and recently when my car had been hit in the parking lot outside my job.Great Job guys keep it up.