The crew was Wonderful here! We were heading back home to Missouri and we got a flat tire. We came here and they patched our tire up and we went out on our way! Thank you! 🙂

Its ok.. People where rude. Are maybe busy..

They dont answer the phone

The staff went above and beyond to help me when I was in need. A mechanic took time to walk out to the parking lot to help me with questions. The price was still low, but the quality of work was high.

A few months ago I would have rated this store a 4 or 5 star location, but lately they have apparently stopped restocking many of the products that are a staple of my home, they have rearranged the aisles so that the products they do still carry are very difficult to find, the aisle signs are no longer accurate, and employees (when you can find one) are rarely able to help find anything. The stores parking lot tends to have all of the front most parking spots occupied by construction workers who seem to just. Wander aimlessly most of the time, even into the late night hours. There are few alternatives for shopping in nacogdoches, so I guess they deserve 1 star just for still being in business.

Yes they are cheap, but usually slow. Ive had real good luck. I watch to make sure the work performed on my vehicle is done properly. At one point in time I was manager of Discount Tire and Brake, I also was an A. S. E. certified mechanic, so I know the proper procedures when comes to tires and such. I graduated Texas State Technical College With an Associates Degree in Automotive Technologies. I always purchase the road hazard warranty, it cost a little more, but it is well worth it. It has paid off for me, more than a few times!! Yes I hate Walmart but they are cheaper for me.

Not happy with auto customer service. Today the max 78 battery (bought in 11/16) in my truck went nearly dead. The mechanic there was very courteous and helpful however he did test the battery and found it to have a bad cell. As far as I recalled, the warranty is 5 years but not sure of its replacement warranty. The bad battery was nearly close to 2 years old so with a new replacement battery, I should be entitled a free replacement or pay a pro-rated charge. Instead, I was charged for the full cost of a new battery along with a 5-year warranty. When I tried to explain to the best of my ability to the representative behind the sales counter, it appeared that she was not listening and when she replied to my questions, she talked so fast and unclear and it was frustrating that I did not want to continue. I went ahead and paid for the new battery as I had a schedule to keep after waiting for 2 hours for the truck to be finished. In conclusion, I feel that a pro-rated refund is due me and Im warning other customers to please be careful with situations similar to mine. Thanks.

I came in for a new battery for my van. From the moment I pulled up, the customer service was not great. I was asking about the warranty on the battery and the guys rudely interrupted me and said, you got the paperwork? Which I didnt and thats fine, but he was a bit rude.There was only one person ahead of me and that person was there for an oil change. As I watched the guys work, they were mostly standing around talking. You know when you go to one of those quick oil change places and you see how fast they can move? This aint that. These guys had no sense of urgency despite the six cars that were waiting. 40 MINUTES LATER, they still hadnt touched my vehicle. I asked the auto care manager how much longer. She went out and asked them how much longer and they said about 10 minutes. At that point, I asked if my keys were in the vehicle because I was going to leave. They were, but my car wouldnt start because, well, it needed a new battery. Two of the guys jumped my van and I went down to Advance Auto Parts. I paid about the same price, a better warranty, and i was done in 8 minutes.These guys need to figure out what customer service looks like. 2 stars because they gave me a jump.

My experience with this location in particular was awful! I traveled to Nacogdoches from Dallas, TX. I went in to simply have a tire replaced and receive an oil change. A few hours later, my battery died. In addition to this, once my car reached a certain speed, my car would shake, my brake lights popped on and my speedometer stopped working. When I called management about the issue, they informed me that I needed a new battery. I bought a new battery and continued to have the same issue. I took my car to several mechanics, only to learn that when the crew at Walmart replaced my tire, they messed up a sensor as well. Once again, I called management demanding they fix the issue or a refund. I continued getting the run around from various managers and my issue was never resolved. I was out of unnecessary money and did not receive the customer service that I expected. I will never, ever, ever give them any business of mine. I do not recommend this location to anyone. I would not even recommend utilizing Walmart for your auto needs. Its unfortunate that this one location has put a bad taste in my mouth and ruined the opportunity for other locations to gain my business. I am still very disappointed. If I could give them a rating of negative 5 stars, I would. I only gave them 1 star because it is required to give them some type of rating.

These guys took care of my tire quickly and efficiently. So much better service here then in Palestine

Sorry worker there @ Nacogdoches Tx. Never again........💩💰

The car center in Nacodoches Tx really messed up my left wiper blade arm and the workers did Not have a good attitude. My left windshield wiper still leaves a water streak on it .

Never ever again will I come to Walmart for anything related to my car. Took an hour before they even started the oil change and I was THE ONLY CAR HERE. Just spend a few extra dollars and go anywhere else. Staff was disinterested and unhelpful.

Friendly Professional Dependable Affordable

Long wait seems like they could speed up their process a bit..

Took a half hour to get someone who knew how to look up the warranty. Then I Was told it would be an hour to replace the tire. Two hours later I was told they would not warranty it. By then it was to late to go anywhere else.

Ehh its walmart

Terrible

Did good job, cashier nice

Dont let walmart autocare touch your vehicle!

3 hour for an oil change and fix tire, is ridiculously long. Time to find business somewhere else...

Nedd help around that place took 2 1/2 hrs to have a set of tires put on and I was the third customer there that morning.

They wouldnt change my oil and they wouldnt even call me to tell me they let me wait for 2 hours and I told them to call when they were done

Rude attitudes! Will never got there again!

Ima bump this raitng up a bit...yes, they take for ever to do anything, but its a lot cheaper than other places and I havent had any issues with them breaking anything or being rude

Tried to pay for a battery with FREE installation three times in auto center but they wont let us until it is totally finished.

Very helpful!

Went for an oil change and they stripped my oil plug on purpose after the attendant was rude to me and my wife. Had to buy a new vehicle shortly after needing a new engine

First one in line when they opened. I got my oil changed and new highlight bulb installed in about an hour.

Friendly service

We to to have a key made...

Great service

Got new tires.

Outstanding

Tires