Great service; fair price; super friendly. I appreciate that they didnt try to upsell me.
The employees were very courteous and very professional and helped me very much.
Highly Recommend! Jay helped me out today.He was fast, organized, and professional! He went above and beyond! Came in for an oil change they aired up my tires and even gave me a discount on the oil change. If I could give them 10 stars I would.
The gentlemen that helped me were so professional, kind and efficient! I could not be more pleased! Getting an oil change is NOT my favorite thing to do and these guys made it a wonderful experience!! Thank y’all so much for your kindness!!!
DO NOT USE THIS COMPANY. Pictures are posted of oil filter installed too tight. This could possibly damage engine components or pinch the oil filter seal and drain the oil from your engine. My experience is of a Ford service technician. Take your vehicle to a REAL service department. If you find tech 487, you are in good hands.
In and out super quick. Great customer service
Jay was super great at the university street location! He helped me out when I had no idea what was happening with my car and even took the time to explain everything that could go wrong and how to fix it. They’re a shop that I would definitely would recommend to everyone!
Thank you for being professional, friendly and fast one of my best experiences at an oil change garage!!
I started using this shop out of convenience because it is right down the road from where I work. They are always so polite, and helpful. Now I wouldnt go anywhere else. Amazing customer service!!
Super fast service and great prices. The guys up there are really friendly!
Excellent full service. Very attentive and professional crew!
I keep coming back because they never try to up-sell you anything you don’t need and will answer all your questions clearly. I really appreciate that everyone I have dealt with there is very professional and kind!
Very professional and friendly staff. Service was efficient and had me on my way in a timely manner.
The staff was professional & made me feel like I didnt need to go anywhere else so I came right back with my 2nd vehicle immediately after they finished my first vehicle!!
The whole crew did an outstanding jobFirst time used and will be back.
Great customer service. Very informative.
The guys were great! Very friendly and efficient!
I have used both of the Nacogdoches locations for a variety of services, including inspections and oil changes. The staff are friendly, attentive and efficient. I always have a great experience and have been a loyal patron ever since they first opened here. Highly recommended!!
Friendly and professional. No up sale. Highly recommend
They did a great job checking my car out and making sure everything still ran great. They were honest too.
Ive been to multiple Grease Monkey locations and Im so pleased with their consistency. They have found things I didnt see. The University Drive in Nac is my favorite. Those folks have my back.
The staff is always so helpful and directive. The service is always speedy.
Those guys are awesome!! They always greet me with a smile and take care of business quickly!!!
Andy is always extremely nice and helpful and polite! Great customer service skills.
Keep my oil change... they cool but dont buy everything offered.
Took all 3 of our vehicles in on the same day, one at a time, for inspections and they were very pleasant and I didnt have to wait long at all. Will definitely go back to Grease Monkey.
Very curtious about the oil change. And I got a free car washThank you.
Love this place, always professional.
Today I just stopped by for an inspection. I also get my oil changed there. Today Joaquin waited on my wife and I. He was super friendly and I dont think that his smile ever left his face. He is a nice young man and is typical of the people who work there.
I was over due for an oil change and decided to come to grease monkey on university. When I tell you these guys were so awesome, it’s an understatement! It took them literally less than 15 minutes to do everything and I was on my way. The staff exceeded my opinion of satisfactory customer service. Jay explained every service I could get and was getting in great detail. Smiling faces from the entire staff. ❤️
Great service
Great fast-friendly service
Great staff and customer service. I worked with Jay and Andy while Devin took care of the oil change. They informed me upfront, checked all the maintenance items, and made recommendations. Very fast and friendly.
They are always willing to help me! So kind!
Hey very quick and friendly service.
Very professional and excellent customer service! Highly recommended.
Fast, efficient and very personable.
Fast, easy, and courteous.
Best customer service of any oil change place around!
This is by far the best oil change place ever.... The staff is amazing and always take care of me..... Id give them 10 stars if I could!
If I could give zero stars I would. I got my oil changed here six months ago and just went in elsewhere for another change, and found out that at the last change they had stripped the bolts on the bottom panel of my car protecting the oil pan and reattached it with zip ties.
Really nice fast friendly service. They go the extra mile when servicing your car for the extra miles. Greet u, open&hold the door for u. All around great:)
Got my inspection done here. Very quick and oh so very courteous staff. They are just so nice and helpful.
Quick, courteous. They seemed to appreciate the fact that I came there instead of another place.
What a nice place and service was excellent
Great service
Great service!
Always great service. Nice waiting room. Quick.
Nacogcogdoches University dr
Great service!!
On Veterans day today they were doing free oil changes for Veterans! Im a Veteran and thought this was so awesome and appreciated their service!
Went to get my inspection sticker,and they were very nice and professional...
Fast oil change and reasonable pricing.
Fast, high-quality service and extremely pleasant and professional staff.
VERY POLITE AND HELPFUL
Great service, very professional and fast.
I came here for an oil change and car inspection last Monday, March 25. The oil change was fine, but the inspection was not fully done with care.I went on a trip to Chicago this last weekend with my significant other using my car and was flagged down by a passerby in Arkansas who noticed I had a flat. Upon pulling over, my SO noticed the front right tire was so bald, he could see the mesh underneath the rubber. We were fortunate to get into a Walmart where even though they were closed, they still allowed us to purchase a new tire and changed it for us. Both my SO and the Walmart tire guy told me that if I hadnt pulled over, I wouldve blown out at any time.Because of that incident, my car should not have passed inspection and furthermore, I shouldve been notified that my tire was so bald that I wouldve needed to purchase a new one. My tire did not go from normal to totally bald in four days. Yall either didnt do the inspection in full or just didnt care.I would think twice about coming to this location.
Very professional and friendly!
Not a long wait time to receive an oil change. Good place to go to.
So fast. Very pleased
Great
Fast friendly service
Fast and friendly
Very courteous!
Fast and friendly service!
Best and fast service!
Always great service
Got my car taken care of in nothing flat!!
Great service
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