Fantastic customer service!!!! Dont go to a second rate shop just trying to push numbers. These guys really give a hoot about the work they do. Come on down and see Mason guy was awesome
They were fast, very polite, and they fixed my tire. I was blown away by their level of cleanliness in the office area, and the speed and kindness they showed me. I would give them 10 Stars if I could!
Got some tires put on there, and as soon as I left the shop, one of my tires flew off. They did not loosen the lug nuts like they were supposed to. They were definitely be hearing from my lawyer. I advised no one go here, because there the worst tire shop in Nacogdoches!
Nice waiting room, decent prices. Great to save me in a pinch.
Friendly, fast customer service and clean, comfortable waiting area. Open Saturday mornings. Excellent experience! 👍
I was passing through town and stopped to check out Cooks wheel offerings. I ended up leaving with a new set. Good people, good prices, good inventory. Call Cooks next time you are in the market for wheels and tires.
Very professional really nice gentlemen
Ordered a set of mud tires from them. They ordered them and had them in quick. Called me when they got there and got them on the same day. Also got a oil change and they repaired to broken wheel studs for me. Great set of guys and got it done quick
Robbie and his team are always excellent to work with. He gives you his honest opinion and truly cares if you are happy with your tires and service.Won’t take my vehicles anywhere else!Thanks for the new Cooper AT3 XLTs they are awesome!
Fast service and very knowledgeable!
We are new to this town. We needed an oil change. I called to see if they could do it and they invited me right over. They were close to closing time but still did the job. They were polite, professional and helpful. We mentioned we were looking for a tractor and got a good recommendation. We took his advice and got a new tractor at the best price. We’ll be back for a brake job real soon. Thanks guys!!!
Fast friendly service. Definitely the best people to go to in Nacogdoches.
I wouldnt go anywhere else in nac. Better prices doesnt mean better work. And your safety on the road matters, those 4 rubber circles are the only thing keeping you on the road. The employees here are very professional and helpful.
Tire shop. No mechanic. Never go there on Fridays.
Top notch!!! Was passing through on trip when a valve stem starting leaking, in and out in less than 30 minutes. Thanks for the quick service!!
Nice employees & they take the time to answer any questions you may have. Quick, friendly & courteous service.
This place is races!! I went in to see if they can plug or patch my tire. I was told that it was unrepairable. However, the white lady who had the same issue as me went in, and they patched her tire with no problems. I took my tire to another tire shop, and they helped me with no issues. My tire was patched and fixed, so I am proud about that. This place will not be getting any more services from me.
Got a nail in my tire and it was going flat. Pulled into Cook Tire and they helped out an old lady quickly and there was no charge. I will definitely always take my 3 cars to them.
Great job on my truck all around great service and people!
They were very easy to talk to and accommodating as well. They provided a fast service and helped me with my tires in no time. I would highly recommend!!
Great customer service
Great place. Very kind employees.
Just passing through and had a road hazard issue. Dropped off my COMPANY car and told them to replace it if needed. They didnt charge me anything!!!! If I lived here I would send all my friends. Great staff. Very friendly and super efficient. Unit was ready when I walked back over from eating. Under 45 minutes. Well done team!!!
Cool people! Good service!!!!
I was out in Nacogdoches visiting family and my tire kept getting low. I took the car into Cooks thinking I would need a new one but they saw assessed and fixed the issue and let me know my tire was fine. I have been to many service places and have been taken advantage of, but the guys at Cooks took care of me and did not charge for the quick fix. I used to go here when I lived in Nacogdoches and the service has not changed, they are still honest and efficient.
First time customer. friendly staff. got 2 new tires quick service.
Robbie was tremendous helping our daughter get new tires on our car. We dont live in Nacogdoches so we had to do a lot of the transaction over the phone. Robbie and his staff were extremely professional and friendly. The service was quick, helping our daughter get back on the road.
The professional assistants when I need it most. You guys are awesome!
Went by just to get air in my tires and have them looked at. Jared was super helpful and knowledgeable and talked to me like a human being not just like a woman who doesnt know anything about tires. Overall happy with the experience and the quote I got. Will be back!
What AWESOME service! website says they open at 8a... I got there at 720 to get in and out asap. They took my car in almost immediately and had me on the road at 745! HIGHLY recommended. (Just fix all your Yelp and Google maps to correct changes in hours)
Excellent service as usual.
Cook Tire is the place to go! Top quality service. Quick work done right. Great prices. Great people.
Great place for tire service. Fast, efficient, friendly, and professional. I will definitely go there again.
I needed two tires replaced. The staff were very friendly, the waiting area was clean, and they were very quick. Would definitely return, should I need any other tire services.
Best thing they did was tell me i had a serious problem with my car, ..and thats pretty much it. Didnt really treat it as a priority, so took my business elsewhere. Wont recommend or go back.
Cook Tire tried to swindle me out of 4 new tires when all I needed was a patch on one tire or possibly valve stem changed. Was told all tires were showing wire First of all the guy didnt look at my tires barely had enough time to hop in my vehicle and pull into the work area before he hollered that lie. Second I know better as that Ive checked my tires already and used to be an employee of Cooks. So this establishment on north street is trying to either take advantage of people they think dont know any better or they were plain lazy today and wanted to have a early day for labor day weekend. I expected more from this establishment. Needless to say this location will not see any business from me or mine.
They repaired my tire in a few minutes and no charge. Driving through town from S Texas to Home near Branson Mo - THANK YOU!You made my trip much safer.
Great staff super friendly and fast work
Good service friendly staff.
Needed to get a flat patched before committing to a roadtrip back to Houston. I stopped in today and the employees here took care of my car and had me on the road in less than half an hour. Great service and great staff.
Service was fast and professional. They did everything I asked for and then some. Highly recommend.
Excellent! Always great service.
Help Ed me last second emergency no appointment and even helped free of charge coming here when I need to fix the tire that was popped soon
Love them! Always great customer service
You cant people find a better group of employees than the ones at Cook in Nac and Lufkin. My son bent his rim on his truck and between Ronnie, Robbie, and Kyle my son was back on the road with confidence. Great job guys, I look forward to doing business with you in the future. Thanks again!
Fast service and they remember your name.
They have speedy service and I wasnt even charged for a minor repair!
The service at this place is simply outstanding-if they can do a very minor repairs to a flat tire they may not charge you anything--unbelievable!
They sell the job but only do half and bill you for the whole job and dont expect you to look under your car. Thats theft.
Had tire ready to mount when arrived no time wasted in-out good job!
They can get you in and out but prices are a tad higher than others. Quality of work is good and a helpful staff on any question you throw at them
Over the past few years of getting new tires and wheel work done, only once have I had issue with their work. They fixed it no questions asked the next time I brought it in, so 5+ star service if I could rate it as such.
Fast service, kinda pricey tho. Was able to replace my tire in 15 minutes!
These guys are great!! Friendly, fast and good prices!
Very professional quick and simple less than 30 minutes and I was done
Very nice ppl. In and out
Very helpful.
Great service great people
Great place to buy tires. they stand behind their product and take care of their customers.
My Daughter & I have bought several sets of tires through the years from Cook Tire of Nacogdoches. They have never failed to treat us fair. Fast, friendly, competitive priced, very helpful & knowledgeable.My last experience was on my 2000 GMC Sonoma. I wanted to change from my stock size tire to a lower wider tire. The truck only showes one tire size option inside the door. Several other tire shops I checked with would only mount that one size tire on my truck. Cook went over all of my tire options as far as what would fit & the type of driving that I do and was able to lay out several different tire choices to choose from. I was able to get the tire that was right for me! I could not be happier with my purchase. I am about to have my first free tire rotation performed on the set & am looking forward to it knowing that it is a clean, professional shop & theres always fresh coffee waiting for me. A-1 shop, people and products!
My daughter was passing through Nacogdoches and had two blowouts which destroyed two wheels Eric the manager did everything he possibly could to help her out got her four wheels in for car tires manager Eric did great job and taking care of her problem
All 4 tires needed Nitogen added. All 4 were low. All taken care of at Cook Tire & Service.
Fast service!!! & Fixed our flat for FREE!!! Customer for life!!!
Quick service. Clean waiting area.
Great place to get good work done
Even after they told me they couldnt fix my air stem because of the volume of tread on my tire (valve stem repair has zero to do with tread they didnt even bother putting air in the tire that was flat that I came in with
As always great service!
Because of the quality of Tires they sell.
Excellent service over the years
Very nice and helpful
Excellent service
Very friendly service
So helpful!
Good
Awesome
Amazing Service