Great selection and even better sells lady. Angie is the best wether it’s helping with suggestions on the design side of things or simply not pressuring you to pick a mattress even if you have laid in every one 10 times each lol! Pricy but made to last. Ask for Angie! She is no pressure and very patient. She will go above and beyond. From what I’ve seen, they all will.

Such a great experience. I went couch shopping yesterday and had a specific style in mind. A lady by the name of Kay took the time to help me look around. She was very patient and helpful. She even looked at my Pinterest board and gave me good recommendations. Brought things to my attention I had not thought of. She has a great eye for style. I will definitely be back.

We love Johnson’s furniture! The staff is wonderful, attentive and very knowledgeable! Kay has a great eye for design and has helped my husband and I numerous times! If you’re looking for a home revamp you won’t be disappointed with the selection Johnson’s has to offer. From living-rooms to dining rooms & bedroom sets down to gorgeous wall pieces and fluff you won’t be disappointed!

Went to Johnson Furniture after shopping in Houston and was pleasantly surprised that they had the item I was looking for and it was in stock. Had gone to the No BACK BACK ORDER STORE on I45 and noticed that his prices were out of sight, yet he had a fairly good selection. I worked with Kay and she found the perfect Mayo couch and had it delivered that day. BTW, she was extremely professional and answered all my questions. Most importantly, she made me feel comfortable and at home!

When shopping for our new house Johnson’s had the best selection of quality furniture. Not only was Kay helpful and knowledgeable but also patient with my indecisiveness. We are so pleased with the end result in our home because of her guidance. The whole process from the purchase to the delivery and set up has been wonderful. We highly recommend Johnson Furniture and will definitely be back for future purchases.

The employees at Johnson Furniture are friendly and efficient. Angie Webb was my salesperson. She helped me get the exact sofa and loveseat that my husband and I wanted for an affordable price. Then she was very knowledgeable in steering us in the right direction for the perfect accessories - end tables, coffee table and lamps. It was a joy to work with Angie. She came by our house after the furniture and accessories were in place to make sure that we were pleased with the result. We were very satisfied and are looking forward to working with Angie again at Johnson Furniture.

I recently purchased a new sectional from Johnson Furniture. The sales person, Kay Fairchild, made this purchase a pleasure for me. She was very helpful but not too helpful. lShe is quite knowledgeable and handled the sale in a timely and professional manner. I would not hesitate to buy more furniture there and would request Kay as my salesperson.

Johnson Furniture is awesome and Kay is very friendly and knowledgeable! It’s always a great experience working with them. Thanks!

Great Experience! They sell off the floor, no waiting. Janis was great, I will be shopping with her again!

Angie Webb helped us special order a sectional and a sofa that would meet our needs in a room we were remodeling. Friendly service and always prompt to respond to our questions. We also purchased a new bedroom set from them as well. We are very happy with our three purchases.

Love having such a great furniture store in our downtown! Beautiful furniture and helpful sales associates. They can definitely help you find the perfect look for your home !!

Great place to shop for furniture locally! Kay is an extremely helpful and knowledgeable sales person. Would definitely recommend to all of my friends and family!

The service is great! They have the prettiest pieces to choose from in East TX! I love how the ladies help me put it all together.

Beautiful store in downtown Nacogdoches! Great selection of high quality furniture and Angie is the best! Always my first stop to shop for furniture.

Best place to shop. Super friendly and helpful! We love our pieces and will be back for sure.

We want to THANK Johnson Furniture and Appliance for their outstanding customer service, quality products, and convenience in helping us furnish our new home -- all of this for a reasonable price! Johnson Furniture has a beautiful showroom and a wide selection of quality products. Their staff will go over the top to ensure you get the products you need and provide them on time. In addition, they provide interior decorator services to help guide you through the many available options (from floor product selection to customized designs).We bought a home in Nacogdoches this past spring and furnished it through several different businesses (local and online). Johnson Furniture and Appliance was the only business that delivered beautiful high-quality products, on time, at our convenience, and gave heartfelt personal attention to ensure our needs were met. Kay, one of Johnsons many fantastic interior designers, helped advise/guide us through selecting products. She came to our home and helped us achieve the home design that we desired. Johnsons delivered our furniture at our convenience at an agreed-to date and time (no delivery window here). The delivery team took great care in handling the furniture and appliances and went the extra mile to ensure everything was installed to our satisfaction. Johnson Furniture provided courtesy calls, text messages, and e-mails to communicate and ensure our needs were met. We could not ask for anything more.We have returned to Johnson Furniture and Appliance several times for additional items and continue to be impressed. When we had an urgent need for a set of twin beds, Kay located them and provided them within the day. If that was not enough, when we needed a small refrigerator for the garage, it was delivered within hours. Their knowledgeable staff will go that extra mile for you, and we owe a debt of gratitude to the entire Johnson furniture staff who made this happen.We look forward to doing future business with Johnson Appliance and Furniture! Thank you Kay!

Whenever I need a piece of furniture or trying to finish out a space. I know that I will get the absolutely best customer service at Johnsons. Kay has really made it easy for me and has been a joy to work with!

Its a great store with huge selection of beautiful furniture. Love the service, Angie was great helping me, very patient showing different options!

Great selection, great service. My wife loves her living room again, and Happy Wife=Happy Life!!!! Ask for Kay!

Called service Monday morning (Aug. 23, 2021) for a leaking refrigerator. The soonest they could come out was Thursday (Aug. 26, 2021) from 8:00 to 12:00 AM. On Thursday, I waited for them until 12:00 and then called to see what happened. They said they got “tied up” on another job, and could not be at my house until 2:00PM or later. I would have appreciated a call to say to say they would be late— my time matters too!

I love the personal attention and how accommodating Johnson’s and its staff are! Great quality furniture with an enjoyable and affordable shopping experience!

Enjoyed meeting Randy Johnston and several of the ladies working with him while purchasing a new recliner everyone was so helpful and made it so easy

The sales ladies on the floor are extremely helpful! Great experience.

Excellent furniture! Excellent sales people! Excellent delivery! Johnson Furniture is a quality business!

Amazing, willing to go out of their way to help with whatever you need!

Angie is phenomenal and a gifted decorator!!! She has transformed our home!!! Johnson Furniture is a Nacogdoches Treasure!!!

Professional employees and great household products! Everyone should check out Johnson’s!!

Great shopping experience, thank you Angie!

Johnsons Furniture is a diamond in our East Texas area! The staff is knowledgeable and friendly. Randy and his crew will go the extra mile to see that you are satisfied with your purchase. Wouldnt buy appliances anywhere else. Great service department. As stated in other reviews, you might get a better price at a big box store but you wont get the top notch service like you do at Johnsons. Shop local!!!

Best furniture store in East Texas and Kay is sooooo helpful!!

Super nice people, very helpful. Items are a little more expensive than some places but very nice quality.

Nice place to kill a hour

Great service!

Great service!

The best!

Great deals and prices.

Some of the nicest people you’ll ever meet. What great deals from a local furniture and bedding company here in East Texas. I would never go online and buy my furniture when I can buy it right here locally in Nacogdoches. Randy and his team are great people to work with. Their prices are unbelievable. Go inside and ask for Cathy, What you’ll get as a warm welcome and friendly service. These people are truly local and want to help the local residence. Thank you Johnson furniture!

Amazingly caring and professional staff. Even though I had to work remotely from Ohio to help a family member get a quality lift chair, Jill went above and beyond to coordinate a smooth purchase and immediate delivery upon my arrival in Texas. James showed a lot of compassion when he brought the chair and patiently taught my grandmother how to use the chair. If I lived in Texas, I would never buy furniture anywhere else. Impressive job y’all!

Best Furniture Store in East Texas!!!

We arrived at Johnson’s 10 minutes before closing just to have a quick look and get a price on a sectional. The sales lady stayed late and answered all of our questions. She explained to us that the sectional design we were looking at was not ideal (which had not been pointed out to us before by other stores) and directed us to a reclining sofa instead. We ended up going through 3 of their showrooms and found a couch we liked. She gave us a great deal on the couch, and in all stayed an extra hour after closing to help us out. Will definitely return for any future furniture needs.

Great large selection and I could actually by off the floor OMG! Great people and service.

I bought a Riverside Display Cabinet..when delivered it didn’t work..after numerous calls and being treated by the owner Randy Johnson with so much disrespect..after spending thousands of dollars there..he talked to me worst than most people would talk to an animal..He finally sent someone out to “fix it” what a joke..but not funny at all! The guy had no idea what he was doing..and had I not had a step ladder he could climb on to look at the top and make sure everything was connected and it was..He finally figured out how to get the lightbulbs out..that’s the issue..the lights won’t work..after looking at them under the light, turning them every which a way..he said yeah I think one of them “might” be burned out..and takes the bulbs with him..after numerous more calls and being talked to like a dog..the owner tells me he will deliver them “ when he gets them in his hand” ...After more calls and being treated the same..he says they’ll bring them the next day or the day after..but also tells me he doesn’t have to come back to my house..AND THAT’S THE EXACT ATTITUDE HE HAS HAD TBE WHOLE ENTIRE TIME..finally voices it!! Well needless to say I haven’t seen or heard from him..a week later!! I gave them ONE STAR because I had to in order to leave a review! Please save yourself much stress and headache and buy somewhere else!

Great selection of furniture! Cathy is always very helpful. Highly recommend them

Bought an air conditioner about a week ago, after installing it I read the label on the side of the unit, it was made in 2014 .The remote doesnt work so I called Frigidaire, the representative said they didnt make remotes for that old of a unit, they said that they could say if it would last as long as it should being that old. Called Johnsons this morning and the said warranty starts when you take it out of the box, didnt offer refund or anything. The representative from Frigidaire said that they would search for a remote but the burden was on Johnsons for selling something that old and not informing the buyer!.....After this experience I cannot recommend Johnsons Furniture and Appliance, if you do buy be sure to check when it was made because they evidently sell really old products!!

I cant tell you how much I appreciate Johnson Furniture. The Quality and Service are exceptional. This is a family owned business and my parents purchased from them, and I do as well. Randy Johnson is wonderful to work with. If you need good quality furniture or appliances, talk to Randy, and get something that will last you a lifetime!

These guys are just fantastic. I really cant say enough good things about them. Everyone who works here is so friendly, not at all pushy like you might expect in salespeople. Great selection, everything weve bought has been very high quality. A lot of other places weve bought from, the furniture was falling apart within the year, but we got two couches and our stove from Johnson and we couldnt be happier.

Not one employee had a mask on... FYI beware.

Ashley Perry and Ricky Little are amazing professionals - Ashley, Johnson’s Appliance Manager, made us a great deal on our gas stovetop, and Ricky installed it perfectly. Thank you for the high level of customer service and expert craftsmanship.

They do not stand behind their products!! Bad experience with couch and mattress. I will buy somewhere else. I don’t recommend this store.

Okay, get ready, this will be lengthy. My husband and I bought a large sectional from Johnson Furniture during Spring Break of last year (2017). The sectional is massive and and has three pieces, a couch piece, love seat, and chaise, that can come apart or be hinged together. Its so comfortable that we have fallen asleep and woken up in the morning in disbelief that we slept on the couch all night. In January of this year, however, we found a huge split in the frame of the couch. The couch piece had a sag and it was not something we could easily fix. We do not have children and our dog is not allowed on the couch. We have a 5-year warranty with Guardsman so we went through the hoops of submitting a claim with them. Three weeks later our claim was denied because the damage was not in our protection plan. I was really discourage and had no idea what to do, so we went into Johnson Furniture and see if there was a manufacturer warranty we could try since it was still under a year old! Mr. Randy Johnson greeted us, we explained the situation, and he immediately said he would take care of it, especially since it said in our brochure that damage to the frame is covered. We sent him the information and pictures we sent Guardsman and a week later I got a call from Mr. Johnson that Gaurdsman will be replacing the entire broken couch piece. A couple of weeks later, our couch is complete again! Thank you so much to Randy and Johnson Furniture. They have a huge selection of very nice furniture and if you ever have a problem, they take care of you very well!

This one star i have chosen is for the absolutely stupid commercial you all are showing. Where did you find that guy my family has always thought of Johnsons as sophisticated and respected but these commercials are awful.

Commercials say dont get bit by the big box stores. Well, we got bit by this local store. They ordered wrong components in wrong size for bedroom set, left us sleeping on floor for 2 weeks, when I was told that should never had happened, I agreed with them, and when I went in to the main store to let them know what happened from the outlet store in Nacogdoches, even though the lady at main store took my name and contact information, they never bothered to call me back. I got crappy service from this organization. I will never buy anything from Johnsons Furniture again

If I could rate Johnson’s Appliance a zero would. I strongly recommend you take your business elsewhere.If a small company is going to sell higher end appliances - they need to know your products, be able to make recommendations and provide guidance. We felt the sales lady at Johnson’s lacked in this area and was not very personable. (I do aknowledge that part of this could be because our conversation was over the phone.)After speaking with the sales lady we were going to go else where. Against our better judgement, we went ahead and purchased a Wolf free standing range with Johnson’s because of feedback we had heard on the installer they use. (My other appliances will be purchased from Tyler.)The installer Johnson’s uses came and his work and demeanor was GREAT. The problem was Johnson’s hadn’t provided the knobs for the oven making it unusable. The install was done early on Thursday 12/20. Johnson’s was to look/get the knobs that afternoon and bring them back. If they couldn’t find them, then bring them Friday 12/21 or worse case Monday 12/24.We were not provided statuses from Johnson’s on the knobs. Each day we had to call the installer. Monday, 12/24 - We called the installer late morning and were told he’d call right back. Never heard from him, nor did we ever hear from the store. I called the the store numerous times and ultimately left a not nice message. Keep in mind, it was Christmas Eve, we didn’t have an oven and still have no idea if we would because they wouldn’t give us an update. We never heard back. Great for for planning to cook for Christmas, uh?!?12/26, the knobs are delivered and installed. Randy, the owner, has the nerve to say that they did everything they could to get them to us! Everything but the simplest thing called communication!This would have been the end of my complaint but....It gets worse - we also were scheduled to use the same installer to install a venthood. The owner has the installer tell us when he brought the knobs he’s not “allowed” to do the installation because we weren’t happy with the SALES service and communication!!! Nasty, childish behavior on the owners part that only hurts the installer who gets paid directly and not behavior you would want potential future customers to hear about.My understanding is that the installer is also the warranty repair guy so it is questionable whether any warranty issues will be allowed to be honored here and if so how promptly they will be handled now ! (I have forward my issues and concerns regarding this Wolf retailer to Wolf and am waiting for their response.)Further, the store’s sarcastic Facebook response stated they contacted my husband - which is a lie. They also had the nerve to suggest that if we had done the install earlier it would not haven’t been an issue to get the knobs. My response to them is that they should had checked to make sure they had all the parts prior to delivering it - they are suppose to be the professional providing a purchased product and it was in their possession an extended period of time!Really it wasn’t about how long it would take to get the knobs it was about not knowing if or when they were coming - communication/status.A simple courtesy that should have been given to paying customers that Johnson’s Appliance fell short to provide for. Later it was about that and their attitude regarding it. That’s not a place worthy of anyone’s business!

Have never shopped here will never shop here. They have a racist commercial that says not to buy king fu furniture. What a great way to perpetuate the idea that texas and especially deep texas is racist. They do not represent the views of most people that I have met and will be vocal about telling people NOT to shop here based on the values they showed in their commercial. We dont live in a time that this kind if rhetoric is ok.

Great people! Perfect experience.

Prices are high, but the furniture is high quality and the staff are very helpful and welcoming.

I local business that runs and reruns a racist commercial that tells people not to buy kung foo furniture. There is no excuse for it.

Fast best place for furniture 100% love that place

Love these guys, they are so awesome, a fixture in Nacogdoches.

Did I just see a commercial for Johnson’s Furniture that said “We don’t sell that KUNG FOO furniture.”? What a horrible racist statement. I would not support this business because of that commercial.

Decent furniture selection

Fantastic store