Bought a fume there it’s not working right constantly smoking and heating up and they won’t exchange the defective one they sold me. Lost my business for sure thank you up in smoke for defective product.

**BEWARE** Wish I could give no stars. On vacation from Virginia purchased a stash can got home the bottom was missing it had only been one day so i called right away the young lady remembered me took my name and number said she would get back in touch with me. Its been six days now no return call and they wont answer the phone. What good is a stash can when it dont hide anything.

Great staff, very helpful and genuine. Also very knowledgeable. You might not see it if you are just visiting Myrtle Beach because it is about two blocks up from the beach. I highly recommend it for certain souvenirs.

They have a no exchanges, no return policy in the store and had sold me a GeekVape L200 which was faulty after a month, no drops, taken care of, a few very minor scratches on the body but no impact or anything which was evident. I went there in the morning to see about a replacement since the whole thing plus batteries and juice ran about 150.00 and the owner was called by an employees which was told not to exchange the product. This is after making several other purchases with them. They also own Cloud 9 in Myrtle Beach as well so be very wary when buying anything from them because if it fails you wont get anything in return.

Nice place and great staff. They sell delta 8 which was a plus!

This place was very helpful with finding the accurate juice choice for me (Im picky.) I recommend visiting this store.

Good for visitors with a wide selection of devices.

Their prices for cigarettes are good but if you use a credit or debit card they charge extra.

Horrible experience Overcharged in a big way!!! Paid $11 dollars more than in Hickory Rude. OPMS gold liquid. In Hickory it’s 2 for $30. And you charge extra for using a debit card????

I went in there at 9:42pm tonight to buy a couple cigars. Walk in, employee is sitting behind the counter with no mask on, watching something on his phone.He looks up at me and tells me to put a mask on after putting his mask on. I have a medical card stating I can’t wear a mask. I pull it out to show him and he says he doesn’t care. Tells me I have to wear a mask or get out.I hope he realizes it’s a HIPAA violation with a 70k fine, I will be calling it in.

Worst customer service EVER!!

Sells defective disposable vapes. Walked out the door with a disposable vape, realized it was leaking and didnt work in my car. Walked back in 1 minute later and the refused to swap it. Wont be back. I will mention who ever works there is generally nice and helpful.

Nice place, & the guy that helped me was very friendly and helpful. Didnt have the coils I needed at the time, but the house juice is great and reasonably priced, as well as everything I took a glance at was very reasonable. Nice clean store w large variety of everything. Ill def go back.

I was in the market for some new e-liquid flavors. The guy working was very friendly and helpful. I didnt look too thoroughly, but they had a large selection of vapes, accessories, and traditional smoke shop wares. Will definitely go back when Im ready to upgrade my mod.

Some of the worst costumer service I’ve ever experience in places like these. When I asked them for a certain disposable vape the guy didn’t even look around before saying they didn’t carry them and sending me to another smoke shop that didn’t even exist!

Be careful. The products they sell or not top quality. My Vape leaked 20 minutes after I bought it. All sales are final.

Alright so check it. Im not like slow when it comes to stuff, but this dude, Klaus, had me had me 🙌 was eager to help and happy to to it! 🤗🖤 very knowledgeable!

!!!!BEWARE!!!!They are selling fake disposables! We bought two different kinds from them. BIDI and Puff Plus. DONT BUY FROM THEM

Tina was absolutely amazing! She didnt mind to take time to talk to me about anything I had questions about! Best customer service I think Ive ever had at any store Ive ever shopped at!!! Couldnt be more please with my new juice and tank for my vape!!! Prices were amazing also. Wish I could rate this place 10 stars!!!

If you want great smoke shop experience go see Klaus at Up in Smoke in myrtle beach. I have been going there for a long time and Klaus has always shown excellent customer service.

Very interesting place, lot of choices but need 2 people behind the counter. I need to speak with the manager directly. Thanks

Good selection at prices that arent total robbery; customer service could have been better but he answered my questions and got what I needed.

Friendly staff and great products 😎

Really good customer service from Klaus. Knowledgeable, friendly, and all around good experience!

I stopped at this shop during my first time to Myrtle beach. Both workers were attentive and helpful however Klaus( sorry if spelled wrong ) went above and beyond to help me pick out the perfect souvenirs to take back to Pittsburgh for my boyfriend ! Highly recommend !

Place is awesome always friendly. Klaus is awesome. I always try to go when hes worken. He always greats ya with a smile.

What a joke. No greeting or hello. Guess I bothered the lady while she was eating. Typical Myrtle Beach attitude and typical overpriced Myrtle Beach garbage. Save your money and go to puff it up or marijuana packaging. Better quality and selection at a fraction of the prices here. Its worth the 2 day wait for shipping. Tourist are stupid though and this place being open is evidence of that.

We walk in and there are only 2 couples, we ask the employees to open up the shelf with the butterfly knife, Im given a okay and we wait 15 minutes just to see him help other customers. We left because the négligence was almost impressive. Worst vape shop

Storm was awesome! Great selection great prices & great setup.

Great product s, fine people

Friendly staff, very helpful with any questions you may have.

These guys know there stuff .best prices around as well .I been to smoke shops all across the country and this one is the best

I loved this place! They definitely need to get a website for online ordering

Phenomenal experience overall. The manager was wonderful, knowledgeable and professional. I would recommend this location to anyone

I came on vacation and left my batteries and charger at home, came up on this place going to the beach and told the guy what happened and I bought 3 batteries from him and he put them on the charger for, came back a couple hours later and picked them up. That was a life saver for me, was top of the line customer service! Thanks Guys!!

I was just in here this week and the selection is good and the prices are fair. My only problem was the worker. He had a strong accent so I couldnt tell if he was being rude or not but he acted like he didnt want to help at all. I just moved back to MB and this is the closest smoke shop to my house.

My husband and I celebrated our 2 year Anniversary in Myrtle Beach. Our smoke shops in Charleston are okay.. but not much of a selection compared to the options in Myrtle Beach! We checked out a few smoke shops in MB and this one was by far the best..... the prices, the staff and the selection!! They had everything I needed... Its definitely a one stop smoke shop. The two guys that helped us were very knowledgable, and were great with customer service. Theres a good chance Ill be making a monthly trip just to stock up on my supply for vaping accessories as well as other things. Oh yes, they also had a nice selection of Kratom and decent prices. I look forward to my next trip to Up in Smoke!

Employees very nice, helped me with everything I needed.

Great juice and Vape selections and also coils sold here

Best place to get CBD cream. The relief I have gotten from this cream is unbelievable. I was scheduled for double knee replacements and have now postponed it. Im not 100 percent but it is very much dealable

I have always had the best experience at Up In Smoke!!!! Havent been there for a while but Im coming back soon!!!! I have to kick the habit again.. nasty cigarettes. Ugh.

Great prices and friendly service

Best place ever and Nikki is the best so very awesome and the metxhimdise I would swear by it all dropped pipe like 10 times and its never broke and kwwpa on smoking lol

Awsome store the person who worked there treated me with respect and I would suggest anyone to go there

We love Cortney ..she is so helpful and sweet ...in fact we go to see her at broadway on the beach 😀 what a great person ..we love her ..there was only 5 stars we could give but we want to give 10 ..thanks Cortney for giving us a great time on our vacation 😀

Best place for smoking accessories. Hookahs, pipes, electronic cigarettes, vape and other stuff. The store is packed. Also very friendly and helpful employees

After visiting 3 smoke shops in the area I went back to Up in smoke and purchased a few things. The guy that helped us was very Kool. Perfect store inside and perfect area outside cause I got everything I needed from the locals..

Great service all around. Friendly

Friendly staff and great prices I would recommend this place.

Always a great experience when going there . Tina gave me great pointers about vaping, MY FAVORITE vape shop hands down !! Friendly and very dope :)

Great store. Very friendly. Happy environment.

My boyfriend asked the cashier for cbd oil and instead she gave him cbd vape liquid...I work in customer service and I just feel they should have asked if he wanted vape or the consumable stuff. Then of course no refund even though they are the one that got it and handed it to him when he asked for cbd oil and not cbd vape liquid. Then they Told me i would be safe to take the vape liquid like I would the cbd oil, i dont trust that!!!!

Eric really helped me out today. This employee is hands down the reason why I will remain a repeat customer.

We come here for OPMS brand kratom. This shop is thr only one that EVER has it in stock. Thr ither claim they have it but I have yet to find it anywhere but here.. Love the staff, they are charismatic and good with conversation.

Great shop and great staff visited Myrtle beach and needed a vape shop to go to and service was so nice I didn’t even notice I spent over 200$ in 2 days in that place but money was well spent and will be making this my go to place when I visit MB

Love them

The gentleman that helped us out was very informative & helpful. I would go back there if I lived close by.

Dude didnt offer to help at all. Go some where different the next place got my $75

Everything I wanted and more !!! GREAT PRICES and Employees! Ill never go anywhere else while Im at the beach on vacation.

Friendly little shop plenty of options

Excellent selection of everything & awesome employees! Good prices

Nice friendly people and plenty of tobacco products to choose from

Half the stuff in the store is broken. One of the guys working there didnt speak or know anything about any of the stuff he sells. Thankfully the other guy I think his name was Mike? He helped me out answered all my questions. Overall this place needs some updating.

Very nice and friendly service.

Great business. Super clean.

Went there 40+ minutes before they were supposed to close and they wouldnt let me in, just gave me dirty looks and shook thier heads at me when I went to thier door, which they had locked

Decent ppl, way to expensive, avoid them

Ten dollars for butane thats ridiculous!! Cant believe this the most it cost is five and 3 at walmart!!

Tina is awesome every time I stop in!! She needs, no deserves a raise!!

Cool shop, friendly service

Great product and great prices they got everything!!!!

Nice selection & prices!

Very helpful and great variety

Good ejucie

Lack of interest to sale anything

Over priced on everything

Amazing shop

Unfriendly to people of color!!

Friendly and helpful

Friendly staff and a wide variety of items.

Excellent all around!!

Kim was cool

Had what we needed

Not that Friendly at aAll 🙄🙄

Rude