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Floor Authority
3550 Northgate Dr, Myrtle Beach, SC 29588, United States
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Floor Authority
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Jo
Review №1

Was very happy with Floor Authority. They were very professional. Saleswoman couldn’t have been more helpful (had to wait for shipment to come in) and she checked on delivery every day. Floor was installed immediately by very professional people and I absolutely love the floor. I was also extremely impressed with their honesty. A friend of mine, at the same time as I did and also had to wait for delivery, purchased a floor at another nearby flooring store. When her floor came in She had to pay an additional $700.00 to her original quote because of rising prices. NOT WITH FLOOR AUTHORITY. I didn’t pay a cent more than their original quote! I will never deal with any other company in the future. They are trustworthy and lovely people to deal with, hence my 5 Star recommendation.

Co
Review №2

We went and picked all of our floors today. The service was fantastic, the sales manager helped us, I can’t remember his name. ! Very knowledgeable with all the products and layouts.Great selections!

Er
Review №3

We’ve replaced flooring and renovated one bathroom using Floor Authority, and now we’re starting on another bathroom! We’ve worked with a few different people and all have been fantastic. The selection is excellent and the prices are competitive! Highly recommend!

Ga
Review №4

Thank you ! Everything was terrific !! From the showroom working with Tyler and Allison on finding exactly the look I wanted . Product came in exactly as promised and installation was amazing ! Very professional and respectful until the job was done they did not stop working for 11 hours, Raymond checked in on installers during the day and even called the next day to make sure we were happy. Dont even waste your time shopping elsewhere I have been a customer for over 10 years and can not recommend the Flooring Authority enough !!

Jo
Review №5

I stopped in several times and was pleasantly greeted in a professional manner. Out in the field the same courtesy was found. The floor authority rep and the team performing the duties obviously knew what they were doing and finished ahead of schedule leaving no trace of evidence that they were even there with the exception of a JOB WELL DONE. A+++++

Sa
Review №6

From the Top down, Tyler and everyone at Floor Authority were and are Amazing. From picking out flooring to install very professional. I would highly recommend using them for all flooring needs! We will be back !!! Thanks to All!!😊😊👍🏻👍🏻

Ro
Review №7

The installation crew was prompt, courteous and worked hard and fast to do our floor install. They completed a whole condo i stall in one day! I highly recommend them!

St
Review №8

I decided to use a local company with years of experience that could advise me on the best options for me. That turned out to be a wise choice. Their work was top notch. (And now my neighbor is using them, too!)

Sh
Review №9

Excellent service. I love my new floor. The installers done a fantastic job and I highly recommend them. They were on time and done a great job moving furniture and cleaning up. Liana is great to work with.

De
Review №10

The flooring installed looks great! The crew installing were very efficient and knowledgeable about what they were doing. They were on time and went straight to work with no foaling around . I was very astonished at how great they worked and did the job with no mistakes to be corrected.Great Job.

Ga
Review №11

Great selection of quality material. Sales staff courteous and very helpful.

Do
Review №12

They did a great job removing carpet and installing vinyl planks in our condo. I highly recommend.

Mo
Review №13

The staff were so helpful and kind. They have tile for every budget.

Ma
Review №14

The staff definitely listens to your design ideas and then helps you make the best decision for the materials and overall look. The final product once everything is installed is great!

Mi
Review №15

It was extremely pleasant working with Annie Monk! She was very helpful and knowledgeable. She gave us insight on picking out the right tile and grout that complemented our decor. We were thrilled with the outcome and even went back for help with our wet bar. I strongly recommend you give them a try.Michael

lu
Review №16

This company is very responsible and their work was optimal, I recommend it to install wood or carpet floors, very professionals and polite, I just love it.

Ar
Review №17

I am thrilled with my new carpet. I am thrilled with the service I received from the moment I entered the store and more so today. I was handled in a professional matter and everyone of my concerns were addressed in a very timely manner!!!I can’t say enough for each part of my experience with Floor Authority. The sales people, the supervisors of the job, and the installers were all great!!!I recommend using them for all your carpet and wooden flooring needs.

an
Review №18

I just love my floor right know, I installed Lvp and is just perfect, very clean and fast, I really recommend this company!

Ma
Review №19

Excellent service, diligent order fulfillment, and very good quality materials, they aré really fast AND clean, i really reommend this company for every one!

J
Review №20

Four Seasons Flooring did a phenomenal job on our master bath, office, fireplace, and half bath remodel. Allison, Jeff, and his crew were great to work with. Highly recommend Four Seasons Flooring.

Se
Review №21

We had a wonderful experience at Floor authority with Annie Monks.Annie helped us pick out 2 carpets for our home, she showed us several samples that completely met our needs. She provided us with accurate information on pricing, binding, and timing.Annie was excellent with follow up calls. She is very professional and knowledgeable.We were very satisfied with Annie and the Floor authority and would highy recommend both to family and friends

Gr
Review №22

My wife and I were referred to the Floor Authority to replace an existing floor. The experience was so good we went back when we built. Annie Monks is the consummate professional. Her guidance in color, design and attention to detail is unmatched.

Je
Review №23

Floor Authority is my go to for all of my projects. Their sales manager, Tyler is an amazing help; always going the extra mile for myself and my clients. Jimmy, project manager is quality control during the installation process. Floor Authority has a great business model and certainly the dream team!

An
Review №24

Wonderful experience with all staff members at Floor Authority! Excellent customer service and swift responses to our questions during the planning phase. The install team was top notch as well. I highly recommend them and will call them for my shower makeover in the future.

Al
Review №25

Wish I had been told it would not be done in one day. Work was good. Cleanup and protection of cabinets, floor a bit lacking. Ended up needing to hire someone to fix drywall next to the work.

Da
Review №26

Great experience with Floor Authority!! Everyone was friendly, helpful, and professional. We had shopped around and found the best value for the price was Floor Authority. We got new carpet and lvt. We love it!!!

Da
Review №27

Annie was super helpful throughout the whole planning process. This was our first time doing a major renovation and she made it so easy and relieved a lot of stress going in! She was very knowledgeable and all we had to do was give a basic idea and she showed us exactly what we were looking for!

Ca
Review №28

A very professional job on tile installation on outside patio.Job cost more than estimated.But they would not let me pay more. Everyone was extremely nice and professional.I will call them the next time I need floor work.

Kr
Review №29

Everyone was great. Annie was very helpful at the showroom and setting me up with everything. Landon and the crew were wonderful during the installation.

Sc
Review №30

Dont waste your time getting quotes anywhere else. With our carpet and later our LVP they had the best products and the best prices and did an excellent install both times. Ahead of schedule!

Ma
Review №31

Other than it taking longer than expected to get the carpet in, we had no issues or problems whatsoever with the Floor Authority or any of its workers. I would definitely recommend them to any friends or family looking for carpet or flooring.

ho
Review №32

Tyler Quinn was the best...professional and informative, along with the most friendly and welcoming personality. 10 stars really 🌟

Fr
Review №33

Very professional and outstanding installation of 3 bed rooms and stairs by Floor Authority.Awesome job.Highly recommended .

Ri
Review №34

Tyler Quin is the best!We spent months of dragging samples home from about every tile store in the city and could not find the right backsplash. Tyler looked at our kitchen and knew exactly what we needed. Wish we would have found him sooner. We could not be happier. Problem solved. Tyler was great to work with.

Pa
Review №35

This is the third project I’ve done with Floor Authority! Each instillation has gone perfectly and all of the staff that has been involved in my projects have been outstanding and a pleasure to work with.

Sa
Review №36

Great selection of tiles and flooring, professional and courteous advice. Quick setup of the appointment. Very satisfied!

Ra
Review №37

Crew was very meticulous with their work. Good cleanup afterwards. Very nice. Would hire them in the future.

Ed
Review №38

Total customer friendly experience ... neat, clean showroom, great staff (especially Allison)! Easy order and flawless delivery! I will always use Floor Authority for all my future flooring needs!

Do
Review №39

A neighbor brought me here when I was trying to match tile that was installed in my home 18 months ago. From the moment we walked through the door Annies expertise and breadth of knowledge put me at ease and I just knew that this was the store I needed to work with. The tile that I was looking at was in production and unfortunately on install day we were all dismayed to see that the new dye lot had drastically changed. Needing the job finished this week, I went back to their showroom and with Annies help chose a beautiful LVP in a grey wood tone She worked with her distributor in getting a rush shipment and by 1 pm this afternoon the job was finished flawlessly. I am amazed at how gorgeous it is. If youre in the market for any type of flooring, save yourself the time and effort and go directly to Four Seasons Flooring...you wont be sorry!! Heres the before and after...

Ro
Review №40

The entire experience was pleasant. Lots of choices, helpful staff, ontime delivery and installation. Highly recommend their services.

ji
Review №41

Chris was an awesome sales person for the entire process. The installation went very well in a timely manner. There was a small glitch which was promptly resolved. I highly recommend the Floor Authority

bi
Review №42

Nick Harper @ Four Seasons Flooring did a great job repairing the grout bordering our MB shower floor and wall. He used a professional grout that matches seamlessly with our existing grout. In addition, he provided a professional cleaning product that has worked beautifully in our shower. What a pleasure having Nick address our 6 year old MB shower issues!

Da
Review №43

Floor looks great. They took their time and did not rush the job. This was very evident as they had to level my subfloor, and their was some moisture and had to weight a couple of extra days before they could lay the floor. I am sure that this put them behind on other jobs as they would come each day to find out that it was still not dry.

Ka
Review №44

A week ago my husband and I decided to look at places to redo our entire homes flooring. Today as I was next door to this flooring place we were supposed to check out together at 4, an employee busted in the dollar general next door with such attitude and demanding voice and words where I took my phone out incase he hurt the employees. I will never go here because that guy was terrifying and beyond rude and aggressive to the people in the store.

Tr
Review №45

Annie is the most amazing consultant She has a great knowledge of the products and great ideas to help Us make the right decisions

Da
Review №46

This is the second time around for me working with this company and would highly recommend them to others. Very quick to respond and keeps an open line of communication throughout the process. Quality of work is pleasing.

ro
Review №47

Service was excellent. Pricing of product was good as well as the quality. Installation was very easy.

Th
Review №48

Great selection of tile, LVP & hardwood.Friendly staff & excellent customer service.

Ka
Review №49

Aka Four Seasons Flooring: Great tile selection for my backsplash, wonderful sales service and best of all unbelievably meticulous and patient installers. Easy parking. Would go nowhere else.

Ra
Review №50

Liana at Floor Authority was very knowledgeable and extremely helpful throughout the selection process for the tile and flooring going into our new home - I highly recommend her!

Be
Review №51

Very happy with the vinyl planking, service, installation and pricing. I would definitely recommend this outfit!!

Ti
Review №52

I needed to match a flooring that is discontinuedThey had the manufacture make an order.I’ll go there again.Floor Authority folks are courteous and professional.I highly recommend them

Sh
Review №53

Kevin Mcguire took care of our Master Bathroom Shower - re caulking as needed; professionally cleaning the floor which needed attention after six years of use! We cannot say enough about Kevins customer service-Thank you Floor Authority! Bill & Sherry Kappauf

Wi
Review №54

Great to do business with! Alison was professional and extremely knowledgeable. The installation crew was fantastic and on time every day and finished ahead of schedule. Left the house clean and made sure we were happy before they left. Highly recommended if your looking for flooring.

Re
Review №55

From start to finish, my carpet experience was terrific. During the midst of a pandemic, I felt very safe as everyone in the showroom wore masks. My installation went smoothly and efficiently. Danny was the best. I would recommend Four Seasons to anyone looking for carpet.

pa
Review №56

Great job. I love my new flooring. Installers were prompt and did a great job. Reasonably priced. Very pleased.

S
Review №57

Changed my review. As noted previously, they do a great job. Attention to detail even behind the toilets and under door jams -they to not cut around them but place flooring under them. Very well done. I had a problem after the install (quite a few months later as this is my vacation home so I was not here at the time of install) and they came right over and are working on fixing it so they truly stand behind their work.

me
Review №58

Wonderful employees and so easy to work with from start to finish! Our floors look great and they were so fast! Highly recommend!

Sh
Review №59

Four Seasons Flooring is amazing. They have a great selection and variety of flooring. My Wife and I shopped all over for flooring, from the internet to the big box stores and the discount stores. We found Four Seasons prices were actually better then the rest. Especially when you compare the quality of the material. No place can match the value that Four Seasons offers. The entire Staff is happy and eager to help the customer. They are actually trained very well and are extremely knowledgeable about the product they are selling. When we were in the showroom, we received great pro tips and pointers on how to install our new floors. Since this was the first floor that my Wife or I installed this was really helpful. And a couple days later I got stuck and called the store, R.T. walked me through my situation over the phone and we were off and running again.

Ed
Review №60

Great service. Tyler was great to work with.

Pa
Review №61

Great prices, great customer service! Annie was very helpful & worked with our installer. We love our new tile floor.

Ma
Review №62

The tile was exactly as shown in the showroom samples. The salesman was attentive and available during the process. Then installers arrived when scheduled ( actually early each day ) The install was professional and the workers polite and they covered surrounding counters and floor and cleaned up after.

De
Review №63

Four Seasons Flooring did a fabulous on our recent living room, kitchen floors. We had our engineered hard wood & ceramic tile floors covered with a beautiful wide plank vinyl...(no mess..the new product was applied right over our existing floors) Danny & his crew were absolutely the best. They arrived on time & very professional... They worked long hours and kept the rooms tidy & clean throughout the install..Annie & Dave Monks at Four Seasons are wonderful to work with. We highly recommend Four Seasons Flooring for any flooring needs.

Ja
Review №64

Great service from sales to design to installation. The subs who installed the tile were excellent A shout out to Allison in sales Chris in design and a big one to Cesar and Humberto on install.

Ma
Review №65

Workers were respectful and cleanI was very impressed at the high standards of work. They finished in 1 dayVery pleased with the whole process

ga
Review №66

Good people to work with and did a great job on our floor

Sh
Review №67

Annie was wonderful to work with, she helped us choose the perfect tile for our condo. Project manager Jeff was onsite everyday and made sure to update us on the installation process. The installers were very courteous and cleaned up each day and once the installation was complete. I would definitely recommend Four Seasons Flooring in North Myrtle Beach for your flooring needs.

Li
Review №68

Very professional. Lots of choices. Perfect installation.

Sh
Review №69

Nick was great at making sure the flooring we selected matched the flooring we already had! Jimmy and Connor did a fantastic job installing the floor, making the transitions into the room flawless!

Na
Review №70

Flooring looks great! Done in a timely manner and within the projected timeframe. The crew kept it clean and organized. They even hauled off our old baseboards so we didn’t have to ourselves. Would recommend this company to anyone looking for new flooring.

Ja
Review №71

Quality product and great installation. Installers were very professional and respectful of our property.Thanks for a great customer experience.

Di
Review №72

Knowledgeable sales staff, timely delivery and very conscientious installation team.

Tr
Review №73

I can’t say enough about this company! Tyler made the process so unbelievably easy and stress free. Their selection was excellent. The installers and project manager was professional and considerate. I will absolutely use this company again for any future flooring needs, and I fully recommend them to anyone looking to improve their home’s floor.

Ja
Review №74

Excellent job and professional installers

Ga
Review №75

Thank you, Annie, for helping us with our selection of the Rock and Roll vinyl planking. We looked at many different sources but this is the one we had our eyes set on. Now that it is down, its even better than we expected. The installers, David and Ricky, did an awesome job on the instatllation.......and clean-up..........thank you, guys. We have already started referring Four Seasons Flooring to our friends and neighbors. Well done, yall..........!

De
Review №76

This business was recommended to me by a neighbor after another company took five weeks to determine they couldn’t do the job. I met Annie and Dave and immediately knew that I was in good hands. Their professionalism, caring and knowledge put me at ease and they and their installers were always available with any questions or concerns. I highly recommend them for any type of flooring job. I am so impressed and happy with the results.

Ra
Review №77

After having shopped two of the box stores, and two other flooring companies in the area, we choose Four Seasons Flooring. They lived up to their 5 star reviews without question. Their pricing was very competitive, and the staff was friendly and professional. We have a 3 year old home and finally decided to replace all the flooring with the New vinyl Plank. No easy task, as the installers had to move all our furniture around to do the installation. There was a hiccup on the qtr round that the installers brought with them. After just one phone call, the management corrected the issue within 24 hours.We love our flooring, and will recommend Four Seasons to anyone that might have flooring needs. Choose this company, you will not be sorry.

Ro
Review №78

The installation guys were experienced, hardworking, cordial, and politely listened to my comments and suggestions - which meant a lot to me. I would recommend everyone at Four Seasons without the slightest hesitation.Rosalie Alexandersen

Al
Review №79

Love my new floors! Four seasons did a great job getting my install quickly. Allison did a great job at helping me make selections for my new home. Love my floors.

Ru
Review №80

I went to the 3550 North Gate Drive on 2/19/2020 with a kitchen plan and dimensions of two showers i want to tile. I am a general contractor but they couldnt give me a quote because they had to come out and measure the showers. I guess Im not qualified to measure on my own. I am really curious how they handle someone coming in to get quotes for a new house. I guess they have to go measure what doesnt exist. IM NOT IMPRESSED NOR WILL I BE BACK.

Go
Review №81

This place is literally one of the best in Myrtle Beach. Annie is a sweetheart and a pleasure to deal with. She assisted us with ordering our tiles in a very professional and kind manner. She is so amazing that at the end of the transaction you really want to hug her. Not to many know how to offer this kind of customer service around here! This is a place I always go to when need some house upgrades. Bravo!

Ka
Review №82

Just had Four Seasons install carpet in my home. Chose them because of their positive reviews. No wonder they have so many 5-star ratings. EXCELLENT in every way. Knowledgeable, friendly, efficient, fair. Annie wasted no time pointing me in the right direction for the carpeting I needed with all my pets. Her husband Dave was super friendly when he came to measure. Installers were fast and neat. I highly recommend them.

To
Review №83

We found Four Seasons Flooring based on prior reviews. They did not disappoint. Annie, Dave and the installation crew were so easy to work with. We dont live there full time but we had no reservations about having the flooring installed without being there. Annie sent us pictures of the new flooring. From the minute we walked into the showroom to the final installation was about 10 days. We would highly recommend Four Seasons Flooring to handle any of your flooring needs. Truly very professional.

Ed
Review №84

Allison was more than helpful. My wife & I had a horrible situation with wet carpet & pad due to a roof problem. Approx 1/2 of our Master Bedroom was flooded & with my wifes Asthma we were very concerned with the prospect of mold. We were in the process of leaving for 10 days for Thanksgiving with family. Allison arranged a crew to remove the wet carpet & pad the following morning after meeting with her @ the store. She then dropped everything & rushed to our home to give us a installed price for the carpet we choose & set up installation for the day after we returned from Thanksgiving. It was unexpected to get this level of service in todays climate. It was a wonderful experience & we will be recommending Four Seasons to everyone.PS: The installation crew also did an excellent job & we love the new carpet!

Jo
Review №85

Four Seasons did an amazing job on our LVP flooring. Friendly and fast!

An
Review №86

We walked in off the street just looking to replace the carpet in 3 bedrooms with tile and 1 month later the whole house was redone. Annie and David were fantastic. They answered all our questions while never being pushy. The installers John and Shelton did a wonderful job while always keeping us informed to what they were doing and why. They were respectful of our home and furniture while they were working and cleaned up every night before leaving. The whole team made a huge job easy and stress free. We would certainly use them again and Ive already told everyone that I know to use them.

Vi
Review №87

Very nice and helpful staff.

Ja
Review №88

Allison is wonderful! She designed my backsplash and it turned out beautiful!!, Jeff and his crew were so professional, excellent job installing . Highly recommend!!

Ma
Review №89

We are so happy with our flooring and kitchen backsplash ! Annie was a pleasure to work with and so happy that Suriano Construction recommended them!

P.
Review №90

They helped me figure out how to work with my budget, were very patient with my questions, and did a great job. Everyone I interacted with from looking at product to setting up installation to the installation itself was professional, friendly, and efficient.

El
Review №91

After much research on pricing, Four Seasons Flooring was UNBEATABLE ! We did our homework. We so appreciated Tyler, he walked us through our floor investment with his professionalism, honesty, and caring. Thank you Tyler.

Ja
Review №92

Annie and her staff are 100% class act professional! I own and operate a Real Estate brokerage here along the Grand Strand and work with may different builders and developers. We always shop with Annie at Four Seasons Flooring FIRST. Her products and price are hard to beat! She is very fair and honest. In todays world and industry, it is so common for services to take advantage of the consumers lack of knowledge and or resources, rather, out of good faith Four Seasons Flooring prices themselves fair so that they can build a long relationship rather than get rich quick upfront. Thank you for being a great person, excellent professional and running a superb establishment!

Do
Review №93

From the moment we walked into the store we were greeted by friendly helpful staff who answered all our questions thoroughly. Annie was very helpful but did not pressure us in any way. The ordering and installation was completed within 10 days. The installers were very professional and helpful answering any questions, and the finished product is beautiful. I cant find a seam anywhere even though I know where to look!

Ja
Review №94

We had hardwood floors installed in our two master suites and three walk-in closets. From the selection of matching the flooring to our existing flooring in our great room, foyer and dining area, to the great price, smooth and professional installation and customer service, we highly recommend Four Seasons Flooring on 501 in Myrtle Beach. Everything went smoothly, on time and the installers did a fantastic job.

J
Review №95

Tyler is great to work with. Very professional and knowledgeable. Will work with him again on another project.

Ch
Review №96

I had a backsplash installed. I was treated so professional and every little detail was handled from the measuring, ordering of the tile to the installation. I highly recommend this company for any of your needs. They are excellent.

Re
Review №97

We were very happy to have had Four Seasons Flooring install our new wood floors.The crew was experienced and completed the job on time. It was a pleasure. Thanks Four Seasons for a job well done also thanks to Annie.

An
Review №98

I trusted the reviews I read and am so glad I did! I live in Kentucky and had to work remotely on this project. I was a little nervous but Annie gave me extra attention and helped me select the right flooring. The floors are gorgeous, the price was right, the installation professional and on my schedule. I highly recommend this company!

An
Review №99

Wonderful service, beautiful work.I live out of town and was having ceramic tile installed in my condo.I couldnt be there and Annie and Dave did a great job keeping me informed of progress and sending pictures as the installation went along.Highly recommend!

Ji
Review №100

This was the third house Four Season has done hardwood for us. Each time they did an excellent job. Annie and Jeff were a pleasure to work with and they will do what they say.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:3550 Northgate Dr, Myrtle Beach, SC 29588, United States
  • Site:http://floorauthority.com/
  • Phone:+1 843-547-2796
Categories
  • Carpet store
  • Flooring store
  • Tile store
  • Wood floor installation service
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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