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Sparks Toyota
4855 Highway 501, Myrtle Beach, SC 29579, United States
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Sparks Toyota
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Al
Review №1

We recently (September 2021) purchased a vehicle from Ashley after going to a Toyota dealership in NJ. Ashley was much more knowledgeable than the sales associate in NJ! It was so great to work with Ashley and the Sparks Toyota Team. Our interactions were always professional and we felt confident in the team. We had items added to our vehicle so also worked with the service team and had no issues. Ashley’s knowledge about the Toyota Vehicle line up is unmatched and we are very happy to have worked with her during these difficult times. Thank you so much for your help Ashley!

Am
Review №2

We ran over a deer 1st day on vacation. Our car was making a terrible noise. Stayed in a hotel 1 mile away and arrived Sparks at 730 am. They were extremely nice and so understanding. Took us right in. The man that took care of us was so friendly and kind. Got our car fixed and back on the road within 30 minutes. Wonderful waiting area. But the way that everyone was so friendly and helpful blew me away. I would give them 10 stars

IV
Review №3

I live in North Carolina and couldn’t find the exact car I wanted anywhere but finally found it at Sparks, called immediately and spoke to Cody about buying it and he helped me set it up and go through the process! Cody was super knowledgeable and awesome to talk to, made the car buying experience as perfect as it can be! Would recommend Sparks Toyota to anyone!

ke
Review №4

We had our first checkup on our new Highlander. Everything was fine but we needed some guidance on dashboard and navigation screen.Unfortunately our salesman is no longer with Sparks Toyota. However, Bobby Hemphill did a thorough, understandable explanation of the technology of the vehicle !!! He was most kind and patient. Great customer service! Thanks so much, Ken and Kristin

Li
Review №5

Employees are well trained and knowledgeable to communicate with customers. You feel like they want to help you, not try to sell you more service. Sparks is the only dealer Ive had a real comfort level. The waiting areas are nice as well.

Ch
Review №6

Staff was helpful, courteous, and accommodating. The vehicle was in my price range and had more options than I was expecting. Shout out to my salesperson Chip, he was excellent. Could not be more pleased.

Al
Review №7

Went to Toyota to trade in my car. Charles was very helpful and patient. He wasn’t pushy at all - which is rare for car sales. Explained everything in detail and helped make trading and buying a new car very smooth. Looking forward to seeing how their service department is compared to Hadwin-White, which frequently damaged my car.

Fr
Review №8

It took 2and a half hours to have my tires rotated and needed my hatch back aligned because it came out of the factory not aligned and Toyota Corporate told me any Toyota dealership could fix the problem.The one thing that impresses me when buying a car is their service department. So Sparks need to explain that to their service dept

An
Review №9

My first experience at Sparks Toyota...I had warranty service of an oil change, tire rotation, etc., today. The only improvement I would suggest is signage for the location of the person to start the process with, in the service department upon arrival. A sweet lady employee noticed that lost look that I had and directed me correctly. Dennis, the service advisor handled the process very efficiently. He was able to answer all my questions and took the time to be sure I understood. He was very knowledgeable. Everyone was friendly, which made the wait pleasurable. Remarkable customer service!

Mi
Review №10

Ashley may be the best auto salesperson I have ever dealt with. She is knowledgeable and works very hard for her customer. It was a pleasant experience buying from her and Sparks Toyota.

Ni
Review №11

I enjoyed the friendly and patient attitude of Shawn G. He was knowledgeable and accommodating. He built my confidence in returning to Sparks for service. I felt he was honest.

De
Review №12

I went to Sparks Toyota on September 13th 2021. I had the pleasure of talking to manager Todd, who was very helpful and pleasant to deal with. He directed me to a Salesman named Cody, that went above and beyond to help me find a car that met my needs across the board. He was very professional, personable and has a great sense of humor. He worked wonders to find a vehicle within my budget. One thing I really would like to commend Cody for was his patience,As I was there over 4 hours today. His knowledge of the vehicles was very impressive! After I decided on a car, I then went on to see Kathy in finance. She worked wonders with numbers! Both Kathy and Cody did what they could to stay within my budget. I would highly recommend Sparks Toyota to anyone looking to purchase a vehicle of any kind, new or used. And I hope you use Cody and Todd and Kathy because they are the best. Thank you so much for your excellent service!

St
Review №13

Was greeted and waited for an evaluation of what was wrong with my car. The service team friendly and informative. They explained that since I didnt have an appointment Id have a longer wait. After several hours they gave me paperwork that had all the issues.The waiting areas are large with many chairs and tables. There is no space for someone in a wheelchair. Since the layout of the areas are all arranged with chairs making squares with just enough space for a person to fit through it leaves no space for a wheelchair. So, it forced me to sit outside of the area, semi blocking a walkway from the show room to the service waiting areas.

Jo
Review №14

The salesman was very professional and treated me with respect. He answered the questions we had and was interested in hearing from me after the sale. He also made himself available to help with the operation of the radio and other systems on the car. The other staff that I dealt with were also friendly and let me make my own decisions about the down payment, etc. I will certainly recommend Sparks Toyota to family and friends.

We
Review №15

Scheduled maintenance done in less than an hour, nice waiting area. Good communication from the tech, she showed me around as it was my first time here for service.

An
Review №16

Paul Callaghan,service advisor,was prompt,extremely courteous and answered questions.He performed quick diagnostics to answer my concerns. The vehicle was left for initial maintenance and a recall matter. When I left dealership felt in competent hands. My C HR was ready in a short time frame. So far am giving excellent review.

Su
Review №17

I was greated right away and then I was ask what I needed done. I went to the waiting area which was clean and nice. I also noticed there was a childrens room which I thought was a good idea. Waited a while and then Sean came in to discuss and explain what else should be done. I was glad to have that information and to get most of that done also. I also got a great Happy Hour discount. Wait was a little longer that expected but I guess that was because of Happy Hour 😃😃

Mi
Review №18

Love it that the employees are wearing pink and supporting breast cancer awareness! They all look great along with the friendly service

HB
Review №19

Everyone @ Sparks is very nice and welcoming. You receive courteous and respectful assistance. The members of the staff are warm, inviting and friendly. I have taken my car there a number of times for service. Whom ever you have the pleasure of dealing with; you won’t be disappointed. I am willing to recommend their service to family, friends and neighbors.I purchased my vehicle out of state, (a used Toyota to my specifications), therefore I have not had any experience with their sales. I couldn’t imagine that it would be any different with regard to their sales team. As an H. R. Professional, it is very obvious to me that they are very selective in their hiring process. Great job 👏

Za
Review №20

Great experience at Sparks Toyota. Last minute appointment on Lexus es300 for A/C compressor replacement turned into same day full service. Communication was excellent and price was realistic. Highly recommend for both locals and tourist.

De
Review №21

We have used Sparks Toyota since relocating to Myrtle Beach, SC a few years ago. The service department employees are professional and courteous. Yesterday Shay took the time to go over past services and services that were recommended at our previous service to ensure that our vehicle is getting what it needs.We would recommend Sparks Toyota,!

Ji
Review №22

It was our son‘s first purchase of a new vehicle. Troy the general manager was very instrumental along with very talented sales people who were very professional and easy-going. The contract administrative people were also very good and Patrick sparks himself even stop by to say hello and welcomed us and thanked us for doing business. These guys are professional but the main thing is they stand behind what they say.

li
Review №23

The service department was very thorough, kind, patient and efficient. Jodi and Kevin are very trustworthy and after talking with them I knew that I had made the right decision entrusting Sparks Toyota with my car!

El
Review №24

Quick, efficient and professional service. Jodi went above and beyond to take care of me and my vehicle.

Ro
Review №25

Good people, just be aware that the price on new vehicles posted on their website is not the actual price. They add an addition fee on new cars since it’s harder to get them in. Not a big deal, just weird that they would advertise one price online and a different price once you’re on the lot. Transparency is everything.

Ma
Review №26

Had to wait 2.5 hours for this 20000 mile maintenance. Found out Mon and Tues are very busy . Will not make that mistake again!Otherwise all went well with personable people ( but only 1-2 women) involved in check in and out.Will go back in 6 months on Wednesday-Friday !!

Ma
Review №27

They have always treated me with kindness and have not pressured me for any service. They make recommendations and let me make the final decision.

Kr
Review №28

Just got out of there this morning it was quick and my car smelt good when I got in it! Love it love it

Ci
Review №29

Fast friendly service. It’s like they are an old friend. They gave me options after telling me what my issues were. They respected my decisions. Ask for Sean!

Be
Review №30

Excellent and timely service every visit. Staff is always helpful and knowledgeable.

Da
Review №31

Excellent service advisors and technicians. Streamlined service with very little wait time

Be
Review №32

Im new to South Carolina. My husband passed away a few short months ago and we had a big SUV. I wanted a smaller car so shopped different dealerships. The BEST one I found was Sparks. David Bowering was my salesperson and I was so happy from the start with David. He actually came out to my home with a car for me to test drive! I was so happy with the one I test drove that I actually purchased a 2022 model!!!! I cant praise Sparks Toyota dealership and David for the superb service and hospitality I received from them. I just picked up my new 2022 Corolla today and I love it! 💘 Thank you David!!! 😊 I am a very happy customer!

ji
Review №33

We bought our car at Sparks Toyota primarily because the service department is so great. I just had a standard check on the car and again they did a great job. Relying on a good service department is a main factor in my choosing a car dealer and after 15 years with Sparks they continue to fulfill my expectations.

Ma
Review №34

Our salesman DJ was extremely helpful he was honest, no games, went over the car throughly helped with adding the car to our insurance and followed us home to get a check when we had forgotten our checkbook. Very good experience!

So
Review №35

I love Sparks Toyota!! They make everything as easy as possible for their customers. From the sales team to the service team. Very friendly, knowledgeable, eager to please, and they really care about their customers!!!

Ke
Review №36

I have nothing but positive praises! I took my car to Florence Toyota 5 different time for a tire vibrating issue and was exhausted with the whole process. When I pulled in the advisor was speaking to a customer who seemed be difficult. His facial expressions and his tone was calm and professional. He listened and repeated what notes he took for clarity. They serviced my car and brought it around and…..voilà. The issue is fixed! I’m super happy!!!

Au
Review №37

JOEY O. IS WHO YOU NEED TO COME SEE IN HERE!! HES THE BEST THERE IS!

Br
Review №38

They were able to do the work right away but the price paid seemed to be very high to replace the coils and spark plugs. The labor for this was over $600 with the diagnosis. With parts it was over $1,600. I put the price and service in so that the reader can make their own assessment.

Wi
Review №39

SPARKS TOYOTA HAS ALWAYS BEEN MY 1ST CHOICE TO HAVE MY VEHICLE(S). THE STAFF AND TECHNICIANS ARE FAN-TAB-U-LOUS!!THEY ALWAYS TREAT CLIENTS WITH RESPECT, PROFESSIONALISM, COMPASSION. I *WILL NOT* TAKE ANY VEHICLE(S) I OWN ANYWHERE ELSE

As
Review №40

The employees here did everything they could to ensure I had a good experience! Best dealership I’ve been to so far. Casey was very knowledgeable about cars and friendly. Kathy does her best to make sure you’re satisfied! Definitely recommend.

Ed
Review №41

Robert the service advisor was excellent to work with. He explained everything and vehicle was ready as promised. Im from out of town and had a good experience at this dealership. Would recommend

Re
Review №42

Working with Drew was a pleasure! He was very down to earth and made the whole buying process quick and efficient. I never felt pressured in to any decision or to make the sale today. I love my new RAV4. Thanks again!

Pa
Review №43

Great experience. Mr. Cole spoke kindly and took my car, another gentleman confirmed what they would do and answered my questions. I was called as soon as they were done and we made arrangements for me to pick up the car after hours. Very happy. 😁

Jo
Review №44

David was an honest and straightforward salesman.. He was straight to the point and got things done for my sons first car. We discussed a price and ended up driving home my sons first new (used) Honda Civic. He said the car was solid and a good runner. Well I drove it over 600 miles home that night. The car ran great!I couldn’t be more happy with how we were treated from the time we walked in, till the time we finished up signing the loan paperwork..We got a 1 owner Civic with 18,600 miles on it, solid body and in good shape. It was hard to believe the miles, but the carfax they provided backed up the story.So thanks to David, and the team at Sparks Toyota in SC.. if I ever need another ride new or used and am in the area I will definitely shop there first… the rest can wait

Do
Review №45

The service was prompt and courteous. The service writer showed me how to get the same service I requested at a lower price. The work was completed quickly.

Ed
Review №46

29 SEP 2021 (Wed.) @ ~ 08:45 P.M. EDST Dear Sirs/Ladies: Todays experience at the dealership was very positive. I was gratified to have been allowed to add air conditioning service which I hadnt mentioned when I originally made the appointment for an oil and filter change. The waiting room was pleasant, as usual. The requested tasks were completed in the time that had been estimated by the service advisor. It occurred to me that I have should have asked whether the 2010 Prius II has a requirement to have its timing belt/timing chain periodically replaced; this will have to be the subject of a future visit to this dealership. Respectfully submitted, Edwin Timothy Vaughan

Br
Review №47

We located a car for our daughter online at Sparks. I submitted an inquiry and was contacted by Oliva the next morning. She stayed in contact with us until we were ready to make the purchase. The whole process took less than a hour to complete and our daughter was leaving with her new car. Very pleased and will be back in the future.

ja
Review №48

The level of professionalism at Sparks Toyota is top notch. A clean and organized operation, with polite staff. I called to make an appointment for an alignment and they were able to fit me in the very next day. The alignment was completed in a very reasonable amount of time, and I was happy with the amount they charged me. I will continue to take my vehicle to Sparks Toyota as I have done for many years.

No
Review №49

Excellent experience. Robert, the attending person was very nice, no hard sales talk, gave me my options, and moved my service along as it should be. Toyota’s stock went up in my mind.

La
Review №50

Easy to make the appointment. Service staff was on time, friendly, helpful and performed the services requested timely and professionally. Communications were excellent and I was very impressed with the service staff.

Ro
Review №51

I would like to take a moment to tell about my experience with Sparks Toyota. My wife and I were visiting Myrtle Beach and I went to unlock our drivers side door on our 2018 Toyota Camry and the lock cylinder would only turn inside the housing after working with it for several minutes I finally got the car unlocked. We took it to Sparks Toyota and they took our car right in and looked at it and offered us two options to repair it. They ordered the part and had it the next day and repaired our vehicle in under a hour. The people at Sparks Toyota are top notch and Paul Callaghan the service advisor was very professional and I would highly recommend this dealership for any service or repair.

Ch
Review №52

I absolutely LOVE Sparks Toyota! I am on my second Camry and will never own anything else. From sales to parts to service to rentals, the whole Sparks team will go out of their way to make sure you are taken care of and pleased with your entire Sparks experience. And to my newest service pal Jodi, girl you are AWESOME! Thanks for everything!

Ra
Review №53

Ive recently bought two vehicles from this dealership and my experiences with them can be categorized as poor, at best. On both occasions when I purchased, I dealt directly with Chip Bull. He seems to be a decent fellow to deal with-----he liked to talk a lot and shoot the bull with me---which isnt too unusual for someone in his position. .However, the customer satisfaction piece once I drove the vehicles off the lot leaves a lot to be desired.My most recent purchase was a used 2018 Toyota Avalon Limited. When I purchased it, I failed to notice that the windows were heavily tinted----my bust. This only became an issue when I subsequently notified them that I have since decided to relocate to North Carolina and the windows would almost certainly not pass inspection in that state. I pointed this out to Chip first, and he gave me the classic run around with no satisfaction provided. I then decided to work my way up the chain of command. I really wanted to talk directly with the owner, but the young lady who manned the phones would not even hear of it. It seems that his primary availability is focused on making slick television commercials, and getting access to him otherwise is next to impossible-----somewhat analogous to breaking into Fort Knox. That said, she did do me the honor of letting me talk to a guy named Chris, who is seemingly the General Manager. Old Chris wasnt having a particularly good day when we talked. It seemed that both he and Chip were only focused on putting me through the expense and inconvenience of going over to an inspection station in North Carolina to verify that the windows would not pass inspection over there. Instead, I asked them to get their tint guy to check the percentage of tint on my Toyota and, lo and behold, they told me that poor fellow didnt currently have a tint meter/gauge. Seemingly, he had one at some point in time, but he had either lost it or misplaced it. Please. Theres something wrong with this picture. Making television commercials isnt cheap. Purchasing tint meters/gauges is, relatively speaking, cheap. Surely they can afford to purchase that device.Now, the responsibility will almost certainly be on me to bear the cost of re-tinting the vehicle I purchased from this high profile Myrtle Beach Toyota dealership with the understanding that they would honor their commitments after the sale. This is extremely disappointing, to say the least. I can hear them now. They will most likely go blah, blah, blah and please get in touch with us to try and work this out. Nope, they need to man up, take the initiative to contact me and get this mess straightened out before I hit the road. Although Im not holding my breath for this to happen.

Ma
Review №54

My experience today started out very pleasing. I was working with a sales associate named Ashley. Ashley was doing a really good job doing a location on a new Tacoma for us. Should have been a no hassle easy sell as all the financing was in place. But then she brought in this arrogant sales manager. Unfortunately I did not get his name. And proceeded to insult me and my son and had absolutely the worst attitude to the point we got up and left. This was a lay up For Ashley to close and this guy ruined it. Never will I go to Sparks again and I will make sure I tell everybody how horrible this sales managers attitude is. He cost you the sale today

Bi
Review №55

I got a great value at Sparks Toyota using the Buy 3 Tires, get 4th for $1 Deal. I usually get 5 Star service at my dealer, but on this visit my service advisor seemed a little off. I stood outside my car for 6-7 minutes in the service bay, while my advisor joked around with employees and was in no rush to help me. When he finally came to check me in, I felt like my service was not important. My service took an hour and 40 minutes, a different service advisor walked me thru the the checkout. Anyway, great value on my tires.

Ei
Review №56

The customer service at Sparks Toyota is impeccable. I came in to change one tire, and was educated on a lot of information I didnt know about tires in general. Jon Crumb and the mechanics he worked with were friendly and efficient and I will recommend them to all.

Ca
Review №57

Sparks Toyota Service is always a pleasure to deal with. Their staff is always courteous and super helpful. I highly recommend Sparks for all your maintenance and repairs!

Ma
Review №58

Great service !!! We are here from out of state and needed service for the trip home. They were very accommodating and had us on our way in 1 hr. Will definitely use Sparks Toyota again and again !!!

Sa
Review №59

Friendly and efficient. Pleasurable experience.

Ge
Review №60

Very friendly. Scheduled the appointment... Took my car very quickly. Great to deal with considering how busy they are.

Di
Review №61

Just dropped in to check on the end of our lease and what our options were. We had the pleasure of meeting with Ashley McAlister who helped make the process of trade in and new lease effortless. We have never experienced a more smooth and efficient transaction at any car dealership. We appreciate how Ashley was totally in tune to our needs moving into a new lease. Plus she personally handled parts of the the deal to help speed up the process. Even our financial paperwork with Kathy was extremely efficient. Thank you for your excellent customer service ladies.

Je
Review №62

They were courteous, and service was performed promptly. One complaint is that some of my personal settings had been modified and I had to spend time resetting them - which meant I had to go back to the User’s Manual. This is a persistent problem with service personnel - when I have the home AC serviced I have to reset all the controls - aggravating!!!

La
Review №63

Everything went great! I was in for an oil change and tire rotation and expected to have to wait awhile. I brought my laptop but didn’t even get finished with my work because they were finished! They let me stay and finish what I was doing without rushing me.

Da
Review №64

The service reps were friendly, professional, and very helpful. Thanks to them, I am eagerly looking forward to taking my car into Toyota (off 501) again. I’ll now look for excuses to have maintenance performed there! What a great crew you have there. Thank you for an amazing experience!

Ma
Review №65

The representatives were quick to get my car in for service and explained my options for the repairs. This was my first time at this Toyota Dealership and I will definitely return. Looking forward to speaking with them in October about purchasing a new car.

Da
Review №66

Stopped by to look at trucks. The sales staff were accommodating with my requests. The test drive was good in the new TRD Sport Tacoma. After a few days of phone tag with the salesman went back and eventually bought the truck. So far so good!

Ma
Review №67

Quick service for the routine maintenance I had scheduled. Easy to schedule an appointment. Friendly staff and a clean lobby area. Overall phenomenal experience

Al
Review №68

Awesome fast knowledgeable service!!Sparks Toyota is the best dealer on the Grand Strand!!There service department goes the extra mile to make you happy!!Thank you Ernest Hayes and Daniel Amor!!

Ga
Review №69

This was my first time purchasing a vehicle from a dealership. My girlfriend bought a brand new car here last year and both experiences were outstanding. David Bowering was a great salesman and will gladly return when we decide to get another vehicle!

Jo
Review №70

While on vacation on a Friday night on a holiday weekend my RAV4 quit running. At first it would jump off and run for a short time. On Saturday morning I called Sparks Toyota and they worked me in. This was Labor Day weekend so I was concerned I would not be able to get it fixed until Tuesday and I had to go home on Monday. They were very helpful and professionally courteous. They gave me a contact for a tow truck which was very professional also. Car was fixed and I was on my way by mid afternoon. I highly recommend them.

Ju
Review №71

Very easy to book routine service appointment. Service personnel was very courteous and prompt.

Ma
Review №72

We needed to get a replacement key and key fob for our Highlander. Everyone at the dealership from our first phone call to the completion of service couldn’t have been more helpful. We were very satisfied with our experience and will return to Sparks Toyota for future service.

an
Review №73

I came down here on vacation from Pittsburgh and had some problem with my 1 week old car. They took my Car in right away and found the problem and fixed it before the shuttle ride they offered me back to my Hotel was ready. This dealer has some of the nicest and courteous service people I have ever met. If I lived down here they would have a customer for life. Kudos to their staff and management.

Ja
Review №74

My salesman, Joe Gildea, was wonderful in helping me secure the purchase and taking the time to show me every detail! I also have an open door policy for any question and/or service in the future! I loved my final experience with Joe helping me every step!

Ka
Review №75

Excellent service, very friendly and knowledgeable staff! Very honest too, they don’t try to sell you unnecessary services. Highly recommend Sparks Toyota for service!

Jo
Review №76

Headlights burned out on the way down to Myrtle Beach from Columbus Ohio and Sparks Toyota got us in and out quickly and with a smile to do what we needed done to make sure my 2005 sienna with 270,000 mi and still-running-strong vehicle is ready for the return trip home.

De
Review №77

Service advisor was professional and helpful.The appointment was fast, convenient And smooth .Great service and value.

co
Review №78

The quickest place I ever bought a car. Awesome salesman. Trustworthy ❤️

Ca
Review №79

Love dealing with Sparks and their service department is terrific!

Ke
Review №80

Excellent customer service. Super employees. If in the area and need service on my truck I will use SPARKS TOYOTA on hey 501 Myrtle beach. Thanks guys for a good experience.

Ji
Review №81

Outstanding as always. Fast, efficient and very reasonable! Timmy Pierce is the best!!

Ra
Review №82

Ive been coming here since 2008. The quality of service has been awesome. Thanks for taking care of my cars !

Jo
Review №83

5,000 mile servicePut incorrect mileage out on the paperwork. Incorrectly listed 32 psi as factory spec for front and rear tires. Regardless, they overfilled my tires to 38–39.5 psi. Actual spec (found on the driver door jam) is 35 front 33 rear. Rotated tires in the incorrect pattern: they did cross-cross; the manual dictates front-back. Didn’t recalibrate TPWS after tire rotation, so the app shows the wrong location of each tire. I went back in and Shayline said that they (the technicians) don’t know how to recalibrate it and that they just know how to fix problems. Apparently not. She also said that Sparks Toyota has their own standard for tire pressure and that them overfilling the tires improves ride quality. No, overfilling a tire decreases grip and increases how bumpy the ride is. The Corolla is already bumpy enough, thank you.Shayline also lied to me when she explained the disclaimer of warranties that they wanted me to sign before getting my key back. Shayline said that “it basically says that you dropped off your vehicle and picked it up”. Sure, you’re probably trained to say that, but the disclaimer of warranties is a cop out for the dealership so they can’t be held responsible for botching a repair job.And I quote: “The only warrantees, if any applying to these parts, and for services are those offered by the manufacturer. The express or implied, including any implied warranties of merchanability or fitness for a particular purpose, and the seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of these parts and/or services. Buyer shall not be entitled to recover from seller any consequential damages, damages to property, damages for loss of use, loss of time, loss of profits or income, or any other incidental damages.”No, it doesn’t say anything about anyone dropping off or picking up a car. It says that if anything goes wrong as a result of their handiwork, I waived my right to recover damages from them.I will be seeking future service at a professional dealership with actually trained Toyota experts who warrantee their repairs, not rogue “technicians” who make their customers sign a waiver.It truly is unbelievable how untrustworthy everyone is becoming.After consulting the owner’s manual, page 481–482 lays out in plain English:“Initializing the tire pressure warning system (if equipped)■ The tire pressure warning system must be initialized in the following circumstances:•When rotating front and rear tires which have different tire inflation pressures….”It didn’t take but 3 minutes to find that. You’d think that the dealer would know better.

Ga
Review №84

Sparks Toyota always does a magnificent job, working on my 2008 Toyota FJ Cruiser, which has 325,459 miles on it. Recently they replaced a front axle hub and last week they completed a Head Gasket replacement in record time!!!!!My Service Advisor: Ernest Wyatt Hayes is amazing...he is patient, knowledgeable, caring and thorough. He has been a pleasure to work with!!!!My Technician: Sean Turner is Off the Chart!!!!! He has worked on my FJ Cruiser since Day 1 and he is: The Best of The Best!I sleep 😴 like a baby, when I take my FJ to Sparks Toyota!!! Everyone at that facility is pleasant and willing to help. If you value Peace of Mind and a Great Experience, go to Sparks Toyota, as soon as you can.Gary, a happy client since December 2007!!!!!

Am
Review №85

Everything went so smoothly! From the timeI was checked in to the time I was delivered my car. Great service!

Mi
Review №86

Drew and Randall are two great guys to deal with. Best salesman i’ve dealt with out of all of my vehicle purchases in the past. i’ve purchased 9 brand new vehicles and these two were the best at what they do.

Ca
Review №87

My service guy, Sean, was great. This dealership takes care of their customers and will take the time to explain what services are needed. They will even tell you if you don’t need a particular service to save you money and time.

Mi
Review №88

Great service from a terrific team. Very pleased with their responsiveness. Excellent experience all around.

Jo
Review №89

Did oil change & tire rotation quickly & provided me with the recommendations for future service needs. Had a slight problem with the billing as they attempted to charge me for the tire rotation when I had a coupon for free tire rotation. It was quickly resolved, which is the only reason they did not get five stars, however they were extremely professional & friendly which is always appreciated

Be
Review №90

Chris Clang and Sparks Toyota crew made it happen. Made it happen so well that we purchased TWO cars!Thank you for listening to and working for us!

Kr
Review №91

Fast and efficient everyone was so polite.

Ba
Review №92

I’ve been taking my car to Spark’s Toyota for service since I moved to the area. I have always been happy with the service provided there but today was the best. I had confidence that Dennis had my best interests in mind. I’m glad I went there today for service instead of somewhere else.

Sa
Review №93

Efficient, kind, and not pushy at all when recommending services. I recently moved to the area and am already impressed by the friendliness of all that I encountered on my recent service visit.

Ti
Review №94

As always, Sparks Toyota serviced by a car with expertise, and care. And they informed me of the problem, and rectified it quickly. They are always polite, and professional. If you’re looking to service your Toyota, look no further.

To
Review №95

Honest repair options and reasonable pricing with the Happy Hour specials and coupons. Polite, friendly, knowledgeable staff and a very comfortable waiting area.

La
Review №96

Tim in sales great guy. Jay in finance was even better . Just awesome positive person.

Co
Review №97

Staff were professional and courteous. Repairs were completed in a timely manner. I appreciated the loan of a car while my vehicle was in the shop for repairs. Their Service Department utilizes a well organized system which provides efficient service. I will use Sparks Toyota again should I need service for my vehicle.

ju
Review №98

Awesome experience! Rob was very helpful and very respectful I recommend him to assist you 10/10 overall

St
Review №99

I was traveling and took my car in for an oil change. The service department contacted me that I needed brakes. They gave me details and quoted a price, but weren’t pushy at all. They completed the service quickly and at a good price. Thank you Sparks Toyota!

Ra
Review №100

Very thorough and professional! Great staff and explained things thoroughly! Will be back! I

Information
100 Photos
100 Comments
4.7 Rating
  • Address:4855 Highway 501, Myrtle Beach, SC 29579, United States
  • Site:https://sparkstoyota.com/?utm_source=google&utm_medium=organic&utm_campaign=GMB
  • Phone:+1 843-236-2161
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Car battery store
  • Car dealer
  • Car rental agency
  • Car repair and maintenance
  • Tire shop
  • Truck accessories store
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–8PM
  • Thursday:8:30AM–8PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–8PM
  • Sunday:8:30AM–6PM
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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