Took my car in for routine maintenance. Everyone was helpful and explained everything to me before it was done. The waiting area was nice there was even a childrens play room. Everything was done in a satisfactory time. I would recommend.

Great products, looks amazing and good quality. Cant get any better than Sparks Parts. I would recommend this company and you wont be disappointed.

Excellent source for Toyota parts and specialty service. They can take care of all your needs. Sparks has excellent follow up on customer requests and the ensure that your customer experience is top notch! Highly recommend this company!

I ordered a tundra drivers grab handle kit, I received it sooner than expected. Very happy with it. I definitely would use sparks parts again, thanks again

Very helpful in finding the right part, and very fast turnaround time in getting back with me. Highly recommend!!!

Top notch! Couldn’t find a part number and they were able to find a really complicated part paint matched and had images of it within minutes. So pumped! Micah was fantastic! Highly recommend

Was very happy with my purchase and the prompt service l received. They went the extra mile to assist me. There were no delays in responding to my concens and the shipment was super fast. Highly recommend them.

I had ordered my parts worth $550.00, 2020 tundra front painted bumper end caps on April 5th,2021 and on April 24th, 2021 I was told it will it will be shipped the same week. Its been 5 weeks and going on 6 weeks and now its may 6th and no follow up emails or text messages about my parts even though Ive emailed and messaged them many times. Its disappointing that a company doesnt even have a rep to talk to because everytime I call it goes to a voice mail that they will text me back or to text them. They were very good at responding when I had questions prior to my order but as soon as I placed my order and they got my payment its been terrible to say the least. I wouldnt recommend any parts from this place and I found a better place out in Colorado. It sad to say I disputed it with my credit card company and they went after this compnay.

Selected Sparks Parts for my Tundra upgrades - great selection, fast shipment and their customer service text team was helpful in sorting out a missing component from my order electing to get it shipped ASAP. Great overall experience

I’ll start off why I contacted Sparks Parts,I was in need of a Qi wireless charger for my phone but wanted an OEM Finish,Couldn’t find anything that was clean looking,So I was told to contact a Toyota dealership to help me out,My local dealership wasn’t able to do much only because the rep who picked up sounded like she just gets driven in cars and actually knew as much about vehicles as I knew about Astrophysics,I then through the help of google found Sparks Parts in Myrtle Beach North Carolina,Long story short they were able to assist me,And now Sparks Parts will be my main to place to go for Toyota parts,And I live in New York 😆

Excellent service and very friendly, items arrive quickly, any doubts / questions or shipping errors are resolved immediately, the customer service they provide is the best.

I would highly recommend avoiding Sparks Parts. I ordered a set of 4 weatherstrips for my FJ from Sparks Parts for around $100+ and the RH weatherstrip was scuffed. I reached out to them and they wouldn’t honor a replacement because I installed it prior to thoroughly inspecting... I didn’t realize that was a policy, but just bad business to not replace a “brand new” defective product.The damage product I was asking them to replace only cost $16 and they basically brushed me off. If they throw customer service away over that amount, I could only imagine how many other customers they hoodwink. There are more reputable and decent part companies out there that are safer to do business with. Posting as a learned lesson and to let other Toyota customers know to consider other online vendors.

Having dealt with some terrible customer service as of late, dealing with Sparks Parts was incredibly refreshing. I placed one order for some hardware, and later realized I needed some additional hardware. This lead to being charged double shipping costs - I was just going to deal with that. However, Sparks Parts emailed me, letting me know that they noticed I placed two orders and would be combining the two orders and refunding my second shipping cost.Takes notes, everyone - this is how you do customer service right!

BEWARE - Wrong item sent, horrible customer service, didnt refund me the whole amount.I ordered a Genuine Toyota Bed Mat Long Bed (PT580-35050-LB) from Sparks Parts and received a short bed mat ( PT580-35050-SB). Showed the seller a screen shot of the original online purchase order and also the invoice I received with the item to show the mistake they made. Messaged the seller (which was only available through text message) and they made me jump through hoops having to take pictures of their error, then repackage the heavy mat and lug it around spending an hour round trip to find a Fed Ex that would take a package that big. I was told they would send me the correct item once I dropped the wrong item off at Fed Ex. They changed their tune when I made the mistake of asking for some compensation for my trouble (and their error) and was told that instead of sending me the correct item, they would refund me once I dropped the item off at Fed Ex. Well I dropped it off and provided the tracking number and they stopped communicating with me until 4 days later I noticed they partially refunded the return and made me pay for the return shipping ($30)!! Why should I have to pay return shipping when the seller clearly made the mistake (which they acknowledged).First time customer and will never use them again.I would use extreme caution with this place as they easily make mistakes and have terrible customer service. Just hope they get it right on the first try I guess.

Great communication and turn around time on shipping!