Very professional and courteous staff. Very pleased with the body repair done on my car. You would never even know that damage existed. Derek always kept me informed of where they were in the repair process. I would highly recommend Caliber Collision for all auto body repairs.
I brought my car to this location for some minor body work. Ill admit I can be very fussy and picky. These folks did a wonderful job at remediating the damage. The car looks great and they were very professional throughout the entire process. Its never a good day when you have to take your car to the body shop but if I have to do it again Ill definitely consider this particular shop.
He did a great job for me Im sorry do you ever talk to me
I was kept informed daily, by Derek, of the progress. They did an excellent job on every detail. Their prices are very reasonable.I highly recommend them for you needs.
Had a parking lot collision with another car where someone ran into me. Curtis at CC was outstanding throughout the entire process. Easy, quick, and they handled every step from dealing with insurance and rent-a-car to returning my vehicle. Outstanding!
Derek was awesome! Kept me updated the whole time and even went above and beyond to make my car turned out better than what it was before the accident.
Excellent workmanship and only 2 weeks for repairs but no communication in those two weeks. Would’ve been a 10 if a phone call would have came. They are definite recommend from me though. Great work guys.
I was so pleased with the customer service and ALL of the repairs and painting on my Buick. Derrick was a pleasure to work with, kept me up to date on my repairs and when my car would be ready. I would highly recommend Caliber Collision!!!!
Derek was my contact person. He did a great job in communication. Good customer service. All work done on time and to my satisfaction.
These guys were great, honest and professional. Highly recommend if you need work done....this is the place to go.
Caliber was amazing. My car is like brand new.
Derrick was a huge help for me, he always kept me updated with every step of the process. Everyone there was super professional and friendly and really made the best out of the experience. I absolutely recommend them.
Very professional and customer oriented..Top notch job and would highly recommend them..
Very helpful and Pleasant would recommend to somebody that is looking for it work done five star rating
GREAT SERVICE-ON TIME REPAIR- SUPER WORKMANSHIP---5⭐,AAA.
Everyone I encountered was friendly, courteous and professional. I really appreciate the time Curtis took to talk me threw the process and help set up my rental. The end result of my body work was excellent and done in a timely manner. I would highly recommend.
About a year ago I hit a deer causing about $8,000 damage to the front of my Avalon. I searched to find the best auto collision shop in the area. Without question, Caliber Collision, was/is recognized as one of the best in Myrtle Beach. They did my repairs in a timely, quality, and consumer friendly fashion. Absolute top quality work!! They coordinated all activities with my insurance company and with the Toyota dealership where I purchased my car. No short cuts, no excuses, and no delays using only certified parts. Recently, (about a year after the repairs) I did have a problem. The chromed front grill finish rippled, which could not be repaired. The part had to be replaced and the estimated cost was $1,200. This was not due to poor Caliber performed work, but was a defective Toyota part. My insurance would not cover it and my extended warranty did not cover it. However, CURTIS REYNOLDS, the Service Advisor at Caliber, went to bat to resolve my problem. Caliber Collision stepped up and fixed my car at no cost. They, without question honored their work! The Caliber Collision Center is managed by JUSTIN GRIFFIN. They have an excellent friendly staff, from JULIE HARRIS, to all the highly skilled technicians who completed the work. You cannot go wrong with Caliber Collision. I highly recommend them.
Curtis was extremely knowledgeable and I felt confident in his assessment and plan to repair my vehicle. He is personable and it was a seamless process. He took an otherwise frustrating situation and made it pleasant! Also, please shout out “Smokey Joe” for his paintless repair to the dent on my car. I did not want to have to paint the area affected because I was concerned the difference with the 13 year old paint would be noticeable. Curtis immediately got him to look at the car and he said he could do it. I never imagined it would look 100% like it never happened. Would highly recommend you take your vehicle to them!
Very professional staff, in the office and the shop. The job I had done was excellent quality and at very reasonable price!!! Highly recommended!!!
If your looking for quality workmanship, this is the shop to have you car restored to original condition. This is the second time Ive had this shop repair body damage.
Curtis, and the rest of the staff at Caliber were polite, professional and accommodating. They explained the entire process during drop-off, and then lived up to that process. A truly reputable firm.
I had a accident with my Hyundai Santa Fe and my insurance company sent my car to Fender Mender/Caliber and from the moment we spoke to Dan SR to the day the car was rolled out fixed and it was sent out cleaner then I brought it to them which was a extra special touch I have nothing bad to say about this repair shop the staff from the ladies who answer the phones to being able to get updated phone calls on the car work this shop does everything for the customer and assures the customer is happy. We have even contacted them after the repair for a different car and they remember the customer and truly do make you feel like your a customer for life there. I can not find any fault with them and will recommend and bring any of my crash/bangs/booms to them. A+++ Thank you for making something stressful very easy and very quick.
Great communication easy to deal with and Great service and great job
Very professional and courteous. Excellent work and was done when promised. My car looks and drives like its brand new.
Great staff. Took care of our vehicle like it was their own.
Vehicle was repaired as promised. The appearance of the vehicle at time of pick up was outstanding.
Derrick is excellent. Such a great employee.
Ok. I never write reviews but here it is. Butch and I picked up our truck from Caliber a bit before Thanksgiving. Everything worked out just fine. The work was done on time and people were very kind and professional. And... Surprise! When we picked it up, it was also so clean, body, bed, interiors, that Butch didnt recognize it. Definitely recommend this place!
Im very satisfied with the repair caliber did on my Expedition! It looks like new. The repair was done in a very reasonable amount of time. I also loved the message updates along the way to keep me updated on my progress.
Everyone in the shop was so pleasant and took all the worry out of it. They worked with the insurance company and the rental agency so all I had to do was drop my car off and pick it up. The work they did on the car was top notch, it looks as good as it did before it was hit. I highly recommend Caliber if you need your car fixed!!!
By far the best body shop I have ever experienced! My car looks better than it did prior to the accident it was involved in. My estimator, Curtis Reynolds, was outstanding! He was very informative and so patient! Answered all my questions and kept me calm through the whole process- as the accident occurred while on vacation 6+ hours from home and my car had to be left there to be fixed. I would recommend Calliber Collision to anyone! Outstanding Quality of work and outstanding customer service.
Professional repairs, they handled all the paperwork for the insurance company and rental car pickup and delivery. Excellent and professional team.
An amazing place!! Derek kept me up to date on all my repairs and went out of the way to even have my truck delivered to me at work so i wouldn’t have to wait over the weekend to get back in my truck. Every staff member was professional and helpful anytime i had any questions or helping keep me up to date on the repairs. Definitely will be taking my truck here if any other damages need to be fixed!!
Cust service is fantastic. Text updates kept me informed as ti what was going on with my car. They repaired some very deep key scratches on my Pearl White Altima. Job was priced reasonable and paint looked fantastic. I would definitely recommended Callibar collision! A+
Did great job on repairs. Kept us informed of progress. User friendly. Work completed ahead of schedule
We took our car in for repair to Caliber Collision 4920 Hwy 17 Bypass, Myrtle Beach, SC. We were told it would be ready in two weeks. It actually took three weeks and I had to call on several occasions just to get updates about the car. It may have taken longer if I was not calling frequently to ask how much longer this repair would take. I was told they were waiting on a fuse box to be shipped!!! Seriously??? This was definitely poor planning on their part. The front driver fender, front bumper and one headlight needed to be replaced. This should have been a simple fix and definitely not taken three weeks!!! I asked when i initially dropped off the car....”How much would it cost to detail the car once you finish the repair?” I was told they do that as a courtesy. I was told they would buff the entire car and clean and detail it. I picked up the car today and upon inspection I realized that no detailing at all was done to the car. Since it was raining, they parked it outside and assumed I wouldn’t notice. The first thing I did was run my finger across the rim and my hand was black from the break pad dust. There was a ton of brake pad dust on the rims which proved the tires haven’t been washed or seen the first bit of soap! The windows were not cleaned and the vacuum was mediocre at best. I think all that was actually done was a partial vacuum. There was still debris in the floorboards. The fender that was repaired was not lined up properly and the gap between the fender and drivers door was slightly out of alignment and very obvious. I opened the hood and there was white paint over spray all over the black engine parts and covers under the hood. They never even cleaned the buffing waxes and dirt around the edge of the hood on the underside / engine side of the hood. I asked the manager of my repair to come outside and I showed him the over spray on all the black plastic parts. He said, “we didn’t do that.” Really???? I asked him how he thought that white paint got inside the engine compartment! When you wet sand a car, you have water droplets with paint mixed in it. These little water droplets, dime sized, were all over several parts as well. The manager rubbed one with his finger and said it comes off. Yes it does and it should have been cleaned before I picked it up. However, the fine mist white speckled paint over spray all over MOST of the black plastic parts does not rub off with your finger. This was from not taping out and covering the engine compartment properly before painting. Basically I was given many false promises from the very beginning and the work was about as good as their word!!! I am fairly certain that I will never bring my car back to this location ever again. I will not recommend this location to any of my friends or family. I was very dissatisfied, to say the least, with the workmanship and condition the vehicle was left in after the repair! I wouldn’t put a lot of trust in the things you are told by the managers when you drop off the car. The only credit I will give this location was the very nice receptionist lady at the front desk. She was always very polite. Good luck to anyone who chooses this location for their car repair work, I hope your experience was much better than mine!
Fix my car after a hit-and-run they did superb service very friendly highly professional would definitely to business with them again.
Curtis was great and got my car back sooner than I expected. Will definitely return if ever needed again.
Justin and the rest of the caliber collision team fixed my corvette. They were the only people I would trust to touch my car. They did an amazing job can’t even tell that it was ever in a accident. Paint matched perfectly. That was my biggest concern and they did a fantastic job. Did it in a very timely matter and they were able to work around my schedule. They go above and beyond for there customers. I wouldn’t recommend any other place but them!
This is Second time we have used Caliber collision in Myrtle Beach. Each time the staff was professional and knowledgeable about their business. The price was reasonable and the workmanship was exceptional. Would highly recommend them to anyone who is in need of good repair work. We originally took our vehicle for repairs to the Kia Dealer from which we purchased our Vehicle. The workmanship was so shoddy we had it redone at Caliber collision and They return the vehicle to us looking like new. We will definitely use them again sure the need arise and recommend them to our family and friends
Someone hit the front passenger side and they fixed it and you cannot even tell. They even washed the entire SUV and got it ready for me to pick up
Danny was extremely helpful from the start of the process to the end. I could not be happier taking my truck here. I highly recommend these folks for repair needs.
They did an amazing job and made my car look brand new off the lot! Can’t thank them enough. Super easy process and super respectful!Update: I was in another second accident and they fixed my back bumper right up! Always so kind and professional!
They provided excellent customer service, a full explanation of the work, kept us informed, and did excellent body work.
Derek was very helpful and had great communication. My truck looks better than when I bought it new! Thanks
I had some damage to my mustang and went to Caliber Collision to get it repaired. I work hours that prohibited me from being able to go to the shop while they were open. They were very flexible and worked with me and my schedule to get the repairs done. Repairs are great and price was fair. Definitely would recommend them.
Caliber sets the bar for collision repair. The staff is friendly and helpful. The repairs to my vehicle were done quickly and professionally. Exceeded my expectations! Will recommend to friends and family!
I have been dealing with this shop for quite some time. There is no shop in South Carolina that I would bring my vehicle to other than Caliber Collision in Myrtle Beach. They are very courteous professional extremely helpful and deliver a quality product in a timely manner
Best experience Ive ever had at a body shop! Dont bother taking your car anywhere else. They really are the best at the beach!
I am very pleased with my recent dealings with Caliber Collision. Curtis and the team made the repair of my vehicle worry free. Thank you for a great repair experience.
Extremely Positive Experience. It was a pleasure dealing with Justin and Danny. They explained all that was to be done in repairing my vehicle and answered all of my questions as to why they were going to do things that way.
Very friendly and quick to have estimate ready.
Very professional staff and would highly recommend.
Easy experience - kept me informed - simple to work with - good quality! I would certainly use them again!
Very friendly and professional. Easy to work with them.
Caliber of Myrtle Beach represents the best that the collision industry has to offer. Justin and his team got my car in and done in a timely manner, were quick to return calls and had the car cleaned to perfection upon my arrival to pick it up.Be it an insurance claim, or just walk-in work, I will only deal exclusively with Caliber. I can safely say that the company’s claim of caring for people first is an accurate one. Thank you so much for taking care of me!!!
Caliber did a fantastic job painting and attaching my front spoiler kit to my Volvo. I can’t thank Justin and his team enough for the beautiful and timely work.❤️
My friend accidentally rear ended my new car so I was referred to caliber collision by her insurance company. They were amazing! Every staff member greeted me with kindness and expertise. They sent me text updates per my request throughout the process of my car being fixed, it was so easy and convenient! And the finished product was just as good! My new car is back to looking brand new on all the little details. The paint they placed matched perfectly and the blended so well, no remnants of the accident. The paint has a lifetime warranty where they fixed it too😊 Overall very happy with the service I received, Dan at caliber collision was by far the best when it came to reassuring me and keeping me updated on the wonderful repair of my car!
Curtis was extremely helpful and made the entire process easy. Front desk associate was always very pleasant. Job was completed within the promised timeline and my car looks brand new again! I highly recommend Caliber Collision
Got us in and done and out. No issues and they did a great job, cant even tell there was ever a crushed fender. All employees were very friendly as was the centers manager, Justin Thanks again guys and gaps!
I will recommend this company to everyone!
The staff at caliber collisionProfessional and most importantly their friendliness.Calibers work exceeded expectations. Would not hesitate to think twice about where I would take my vehicle for paint or body work. Thanks for the great work.
Ive been in 3 accidents, I was referred to Fender Mender after the first accident. They were wonderful! They made everything so easy for me. They kept me informed as to what was going on. Since then Ive been involved in 2 more accidents and I chose to return to them because of their great customer service. Justin and the staff are amazing and the quality of work is impeccable! I cannot say enough about these guys and their great customer service. I refer them to people every chance I get. I am a customer for life! Keep up the great work guys!
Absolutely wonderful service. Our repair was completed so quickly and painlessly. They worked with insurance and Enterprise to make the entire process so easy for us. We will certainly use again and highly recommend.
Had to have our Lexus 350 repaired after being the victim of an accident. Our Insurance company gave us a list of repair shops to choose from in Myrtle Beach and we brought it to Caliber Collision for an estimate. We felt comfortable with the shop after speaking with Justin and decided to have Caliber do the repairs. BEST decision we have made concerning auto body repair in Myrtle Beach. They did an outstanding job in a timely manner. Justin kept us appraised of the progress and when the car was ready to be picked up it was perfect. I can see why the insurance company would refer them, they will always be our go to shop for repairs.
BEST CAR place I’ve ever used !!!! Derek and his team fixed my car perfectly and cleaned it !! Thank you so much !! And the front desk receptionist was sweet as pie every time I went in !! Caliber is amazing !
Was rear ended and needed a new bumper so I went searching for a reliable place to take our SUV. I found that Fender Mender had high reviews so I brought it in to be repaired. They made it so easy and they were so kind and super fast! It was ready to be picked up the next day and it looks great! Thank you Fender Meder! Highly recommended
Highly recommend Caliber Collision. We use our car for our business and needed it back quickly. They kept to their estimate of 5 days, when they said it really should have been a 9 day job. We received regular updates on the progress. Plus, the car was returned washed, vacuumed, and even window cleaned!
Perfection & prompt outstanding Service ty. Highly recommended.
What a GREAT shop. I asked them do a small job of a repaint to my windshield surround. They finished the job quickly and the results are every bit as good or better than Factory.Thanks Guys
Friendly, prompt and professional service.
I got a dent on a ridge on the hood of my 2018 Lincoln MKC. I brought it in to Caliber for an estimate. Their price was very fair, their work was outstanding, the repair was done promptly (and within the time frame they specified), they kept in contact with me as to the progress and it was overall, a wonderful experience. I will happily recommend them to anyone needing body work on their vehicle.
They were friendly. Kept me updated on everything. Did great work.
I had lots of damage done to my front driver side bumper due to someone cutting me off. It was my first accident (at 34 years old). I was super nervous when I brought my car in as I didnt know what to expect and didnt want to get told a bunch of BS. Well to my surprise I was referred to this company and boy was I glad I was. When I first walked in I was greeted by a super sweet, helpful, positive lady named Mallory Alligor. She assured me that everything is going to be ok and that they will take care of me. I was then introduced to Curtis Reynolds who did the estimate and ultimately ended up fixing my car. I just have to say Caliber Collision gave me the most Absolutely Amazing service! They were extremely friendly and finished my car a day earlier than expected. The work was beautifully done. They were in constant communication with me throughout the week they had my car. I highly recommend this company in the Myrtle Beach are.
Can not say enough about caliber collision .They did a great job in repairing my car.Very friendly staff and easy to work with,I recommend them highly!
Danny Jr. was great helping me with my car. Fantastic service, very informative and overall a very friendly staff! I would recommend this location to anyone.
Such a great shop. Very personable, reliable, and professional! So happy that we chose caliber to fix our cars. 100% choose no where else!
Excellent service from introductions to finished products on two vehicles. Highly recommend these folks for auto repair.
Car was ready two days earlier than promised
Best body shop around the area in my opinion. I have taken every car that i have had to them. Awesome service and great individuals.
This is my third time with these guys, always done a great job,very friendly staff,very knowledgeable, would use them anytime,highly recommend them.
I am very pleased with the work they did on my Sonata. They had me ready in 2 days. They did an excellent job repair my car and matched the paint perfectly! I would highly recommend them.
Great costumer service! Job done quick and well. Thank you guys
Great!
I will only have this place work on my car they are masters at what they do and they are fast!
The whole team is awesome. Professionals, courteous, friendly, and fully understand the car owners feelings about their cars. Justin is the man to talk to when you go there.
Great customer service! Fast estimates!The new office is right by their old one but so big and super nice inside!
Justin is the biggest lire ever, he actually did more damage to my car than when it was taken in after my accident!!!!! He lost my keys for 2 weeks and then attempted to break into my car after he ripped my door handle off !!!! He then, went to replace my bumper and somehow broke off the whole side railing off also. When I picked it up, I was just happy to have it back, I didnt really notice anything and because he rigged it all.back together, I didnt notice. But luckily, when I got home, I left something in my car and went to get it, thats when the door handle came off, so I looked around my car and saw the railing was broken also. I called and he claimed I did that and he had nothing to do with it, even though, he told me prior, he had lost my keys. Seriously, how could I even rip the handle off, much less the bottom railing. So, after a few days of driving it, I noticed it was shaking really bad at 45 miles an hour took it back and honestly, after all the stories he told me, I cant remember what he said. So finally I asked him if he checked my frame, he said yes, and went on to say, I didnt take car of my brand new car, lol, I have every service record from Nissan, considering Im the only owner and bought it brand new. Well, I went and had it appraised to resale it and sure enough, the frame is bent. Do NOT EVER TRUST THIS LOWLIFE, he will be seeing me in court, again.
Awesome job car looks terrific! Actually got it back a day early. Would highly recommend!
Justin one of the most knowledgeable people I know when it comes to body work
Friendly and kept me up to speed on what was happening with my car. Good paint work and body repair
Friendly, helpful and professional. Hassle-free experience, and we couldnt be happier with their work.Would highly recommend.
Great service, beautiful workmanship, fast - highly recommended. Handled everything from start to finish with professionalism and a friendly local touch.
These guys were really busy bust still took the time to give me a verbal estimate on my truck. Thanks guys!
Friendly, Fast and Affordable. Amazing service with impressive end results
I recently took a trip with my new car and returned home with a nasty scratch on the drivers side passenger door. I decided to try Caliber Collision because it was close to home. When I arrived I was greeted warmly by everyone at the desk, and Danny jr. immediately began to help me. I was able to have my car tended to the same day and didnt even have to come back for it! When he initially checked my car he pointed out many other scratches to me that I was previously unaware of. Not only did he take care of the scratch I came in for, but he took care of all the others as well! My car looks even better now than it did before my trip! Danny jr. was a pleasure to work with - he was obviously very knowledgeable about cars and very professional. He made the whole ordeal a breeze and I would highly recommended Caliber Collision to anyone I know - more specifically, I will send them down and tell them to ask for Danny jr!
Great service and friendly staff. My car looks like new.
The team at Fender Mender are excellent to work with!!! Their quality of work is outstanding! Would recommend hem to anyone!
Fixed my daughters car, was fast and did a GREAT job!!!!!
Excellent Professional Service with probably some of the best body Techs in this area