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Big Lots
25260 Madison Ave, Murrieta, CA 92562, United States
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Big Lots
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J
Review №1

Staff profiles you as soon as you walk in the store. Easily caught 3 employees following me. Didnt buy anything cause the prices are ridiculous. Seriously, the prices on some of the stuff in there is like going to a mall to buy it.

Pa
Review №2

There kinda empty with product, low supplies on some items or known at all. They havent been able to restock store

Ma
Review №3

Went to this site for the first time to do a pick-up. Workers were kind and helpful. However, we feel bad for the workers/ employees at this site. Ceiling repairs and floor repairs are needed asap. Multiple tripping hazards. Items falling and dripping from ceiling. Fiberglass and other exposure at site. I hope more community complain to get mgmt and corporate, to fix store site for public and employee safety.

An
Review №4

I love shopping at Big Lots they have nice amazing stuff. Nice friendly staff

Ja
Review №5

The service here is absolutely phenomenal in the furniture department very very helpful and patient.

M
Review №6

Their customer service is not very good, we were four people on the line we were waiting to pay for almost 15 minutes, the cashier was attending a customer Im not sure what the problem was, but behind the counter there was another worker and I think it would have been more professional and considerate open a register and not have us waiting. But he did not help us he was just walking from one side to the other pretending to be busy. all the customers that were on the line were complaining and no one came to help us. I worked in a store and I know what good customer service is. for this I give them only one star. this was my experience

So
Review №7

They have good selection but not always all furnitures in stock.The staffs are very helpful and definitely they will help to get your chosen one online or in catalogue if not in stock in the store.

Ji
Review №8

They always have different items in stock so if u see something u like u gotta just get it. Happy shopping!

Cy
Review №9

Good selection of items. What couldnt be found in store was found on line and picked up curbside. ♥️

Jo
Review №10

I wanted to get one thing (s-hooks ) I know where they are In the store and it’s 855 pm the sign says 9pm close !? Three employees standing around by the cash registers chatting (wasting that company’s money) btw 10/28/2021Update and one employee is buying things!

ch
Review №11

Did a return, ended up purchasing something else lol

Se
Review №12

Sorry to say but shelfs are kind of emptyItems in boxes not 1 sample assembled to show product.% percentage discount ends at the regular price at many different stores 😔

ja
Review №13

Its a nice place to get items for less than you think.

Ga
Review №14

Sales lady with terrible two toned hair dyed tried ripping me off $700.00 for a basic bed platform that clearly read $75....she said the 75 dollar price is on every platform but they are really $700.00 i told her shes wrong..she insisted she wasnt..beware!!

Ph
Review №15

Had to return corner shelf. Fell apart while putting it together.

Se
Review №16

Stopped by unexpectedly and found the perfect gift for the kids!

Ma
Review №17

I found what I needed and some other items to take advantage of the lower prices. The cashier went above and beyond to find me in their system to apply an additional discount plus got free sanitizer.I came home very happy 😊

Ra
Review №18

Great service and great price

Ke
Review №19

Nice clean store. Found exactly what I was looking for, for 1/2 the price of anywhere else. Very happy :)

R
Review №20

Didnt have to wait to go inside. They had some nice things.

Ka
Review №21

Very nice and affordable place to pick up things for your home!! highly recommended!!

Ki
Review №22

My Go to spot. .. its Big and they got lots.. Good deals, all new finds great friendly staff, Kyle my water boy is so nice, always willing to help. Go big lots tellem KimBo sent you. #1

Ed
Review №23

Lots of discount merchandise but the store interior is dismal, dreary and lifeless. Reminds me of late-stage Kmart. Found a 2-pack of toothbrushes for $1 though so theres that.

ja
Review №24

Most of the inventory was missing, but the prices are affordable.

Li
Review №25

Love shopping at Big Lots.

Jo
Review №26

Very hard working, helpful and friendly employees. Great prices!

Re
Review №27

Love the employees there at this location! Dave was awesome and cares about his customers. Alex was extremely helpful as well. I appreciate people who make me want to remember them in a positive way. Thank you Big Lots for hiring amazing people.

Ch
Review №28

The store was clean and organized. I liked the prices of the items as well. This is most likely the companies fault but there were only three employees it seemed? Thats all I could see and it was very quiet. Short staffing is a terrible idea Mr.Big Lots, dont do it

De
Review №29

Its was something different having more products then the one I usually go to. Space move around

Ly
Review №30

Very organize and like there new cash registers

Ho
Review №31

Its a good one very well kept. Organized and clean smelling but what I really like is all the parking yes even handicap parking however some isles are tight.

Sh
Review №32

Store is unorganized, and dirty

Le
Review №33

Was a little disappointed this trip. They must have been doing inventory because there were several extra people all over the isles and other stuff. Im in a power chair so it was a challenge getting around the store. Still enjoy shopping there because I always find a great deal on something. Maybe will call a head next time to make sure no inventory is taking place.

Sh
Review №34

Pretty Good store, please clean up the aisles

ST
Review №35

Although extremely happy with assistance recieved, it was clear staffing coverage was clearly deficient and seeking out that help was difficult. Store itself very clean, organized and ell stocked.

Jo
Review №36

Big Lots is a great store. They have good pricing on things. Food and drinks are discounted well. They have plenty of water toys, water shoes. and patio furniture. They sell household small appliances and goods. The staff was helpful and courteous. Lots of parking spots.

Th
Review №37

Dont shop here all the time, but can always find good stuff. 20 % off days are really good.

An
Review №38

It was clean. A lot of the shelves up in front didnt have a lot and I could barely find someone to help me. They need more people (employees)

Je
Review №39

Found patio lights but they were made so you cant string together more than one...lame especially for the price. Was going to get a barrel of cheese balls but they expired a month ago. Always check expiration date on food at Big Lots.

St
Review №40

Not enough cashier and to slow had to leave!

Je
Review №41

Standard Big Lots items. What makes the place nice is the friendly staff. I am asked several times on the floor while shopping if I need any help. When checking out, cashiers are always friendly.

Je
Review №42

They were out of large paper plates.

fe
Review №43

Good customer service

Ta
Review №44

This store was clean and organized. Staff was super nice! 100% better than my Moreno Valley store 🤦🏻‍♀️

Mi
Review №45

This store is an okay place to shop. I am not sure why, but it is not a favorite of mine. I cannot put my finger on it but I find my shopping experience there just so-so. I dont think that it is a bad place, just not an outstanding place. If someone else likes it, more power to them.

Ke
Review №46

Actually Big Lots has great deals if you take the time and compare.

Ch
Review №47

Has many various items that I can use household, beauty, auto, etc and also toys for the kids and some clothing and furniture. I am upset that in the area of hygiene/beauty and clothing/shoes there is little to nothing for young boys-men. Its as if the person who does the ordering is not expecting that anyone would shop for this category 🙄 I find this to be a consistent thing and talked to the store about it yet they have no control over items ordered.

Ma
Review №48

Fantastic associates great in stock very helpful and friendly and really clean.

Sk
Review №49

Great service, cashier was super nice i think his name was Dilan. Keep up the good work!

Ry
Review №50

Kala is awesome so friendly and helpful . An excellent employee. She is a great example of how an employee should be . Thanks to Kala I will be returning to big lots.

D.
Review №51

Clean, friendly, line moved a little slow, but not enough customer base to justify opening another register. Prices on the party goods were Excellent. Wish we had gone there first. I would have been able to get more bang for my buck. Birthday card and gift bags, - Ridiculous! $6.13 for card. $4.69 for a tiny gift bag? No deals there and back on the shelf.

Li
Review №52

AwesomeSomething for everyone.You cant go wrong 👍

br
Review №53

Great furniture selection.. better than other big lots stores

Re
Review №54

Always a good variety of items and found exactly what I was looking for.

LA
Review №55

Very clean & organized store. The employees are always happy to help

Do
Review №56

Wife found what she was looking for, so therefore I was happy

Da
Review №57

Lots of variety, not nearly as cheap as things used to be. Watch the prices very carefully. Some things are cheaper at other places.

Ro
Review №58

Dont have my pellow 2nd time i come by 😣

Te
Review №59

Great day to shop at Big Lots 20% off

Ja
Review №60

Love big lots for all my decorating needs and personal products. Great prices on furniture also.

Ca
Review №61

Big Lots is big lots. More often than not they have what you need/want

to
Review №62

Best deals and prices. Products are better than Walmart and on par with target. Huge furniture department with brand names.

ru
Review №63

Always helpful and very friendly

Tr
Review №64

This Big Lots is a big store, and its always nice and clean.

Ch
Review №65

Best place to buy coconut oil in bulk $16 huge container, like a gallon of it

rc
Review №66

First of all when I walked in I didn’t think I was in a BIG LOTS. It’s been a couple of years since I’d been here. Last time was a typical messy store. This place must be under new management. It was clean and organized and friendly staff. I’ve been in Corp retail management all my career. Reciently retired. So I’ve been trained to notice everything. I get no kick backs & nothing to gain from this review. I know all to often, companies get awful and sometimes uncalled for bad reviews but when I have a good experience I will be the first to give recognition. This staff has been trained well! That starts at the top, so kudos to top management. I was asked several times by hard working staff that still stopped and asked if I needed help. ( mind you this was at 4:30 pm ) by this time a store is usually torn up & shopped. So a piece of furniture catches my eve and SCOTT B. comes over to me & I ask if there is stock on this item. There was not. So I moved on. See something else that works better. This guy was over the top friendly & knowledgeable about the entire store. He reminded me of myself @ his age. Lol( a good thing) so again he goes to the back and indeed he has it. Brings it up to the front for me. The cashier that checked me out was very friendly and signed me up for the rewards card that SCOTT B told me about. Not sure of her name but C1766001 is on my receipt. When I brought back the dolly I noticed something else. SCOTT B helped me again. I checked out again and Terry #C1650433 helped me w/ the same excellent customer service. I hear he is the Asst Mgr. I thought maybe it was a fluke that he just felt sorry for me and was overly helpful. Lol. I noticed that kid stopped what ever he was doing for every customer he came in contact with. Customer service w/very high standards. I know this comes from with-in so I’m not giving BIG LOTS much credit, because I shop your store off & on over the years. ***Just a warning to the higher ups, if I was a recruiter or owned my own company still I’d have recruited this guy before you know what hit you. He will make some company look very good & profitable!!!* I purchased a Kitchen pantry & 84” deco Shepard.

Ji
Review №67

Good prices, great variety and selection, store is clean and well stocked

SP
Review №68

GREAT SAVINGS ON AWESOME MAKE UP!

Da
Review №69

Good variety of things I use will be back.

Ja
Review №70

Nice bargain store with discounted items. Large inventory of products to choose from.

Ry
Review №71

Good prices great service.

Hi
Review №72

Good customer service. Bought a couch and it was defective had to return it and pay again for the rental truck to deliever it to thwm and back home. Had to go thru 2 stores to get an even exchange. Too much hassle.

Ke
Review №73

Good prices, good selection of merchandize.

Sh
Review №74

Ok. Didnt really find what I was looking for. Some things seemed over priced since I could get them at Dollar store

Ge
Review №75

Love the store. Ample parking

Ke
Review №76

Good selection. Just no push pins

El
Review №77

Always find good deals

Ma
Review №78

Great sale prices and a really broad assortment of products.

ma
Review №79

Nice store, good deals on home goods.

An
Review №80

Nice place. Good bulk pricing on some items.

Ta
Review №81

Great stuff for a low price and a great staff...you cant go wrong.

Ya
Review №82

Good place Liz is always helpful

De
Review №83

Easy return no hassle nice staff

Jo
Review №84

Have beautiful Christmas decorations and home decor

Pa
Review №85

It was ok.

Br
Review №86

Not as affordable as they once were, but still less costly as other places. Staff friendly and helpful.

C.
Review №87

Big lots 😍 ❤️❤️🙊😍😍😍 lol

Kr
Review №88

Good size store but a little messy and unorganized.

Sa
Review №89

Lots of cool stuff to buy I could spend hours in that place!

An
Review №90

Nice place and very affordable prices on many items.

El
Review №91

I always find good deals.

Ku
Review №92

This is Big Lots. It is a discount store, with discount paint, upkeep, management, and even product. There is nothing special here but if you know what to look for, its a different story.

An
Review №93

One of the cashiers did not know what he was doing he charged me 4 times for a four pack item clearly they dont know how to train their staff properly I work in reatail, so i know how it is, charge people right

Je
Review №94

I live Big Lots. They have almost everything !

Ch
Review №95

Lots of good deals on alot of name brand items

Na
Review №96

Friendly and helpful staff

Di
Review №97

Sooooooo many salesFront clerk was multi-task and very professional

Mi
Review №98

They have a whole aisle of Halloween decorations that light up and do things.

Ry
Review №99

Bought a vacuum for 99 bucks. Same vacuum at Target is 129$. Good place to get phone chargers.

Ro
Review №100

Worst experience from any big lots, we bought a couch that the employees careless handling of dragging the couch by herself damaged our couch and the employee seemed she had a bad attitude . We go to return the couch and the manager not there. What a waist of time and lack of professional service from this big lots.

Information
36 Photos
100 Comments
4.2 Rating
  • Address:25260 Madison Ave, Murrieta, CA 92562, United States
  • Site:https://local.biglots.com/ca/murrieta/4278?utm_source=google&utm_medium=distrib&utm_campaign=google-distrib
  • Phone:+1 951-698-1417
Categories
  • Discount store
  • Furniture store
  • Grocery store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:9AM–10PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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