The final offer was exactly as the offered stated online. The time it took was exactly as quoted from when i got there and everyone was so helpful. It was a great experience and so fast. Really shocked how much you gave me for my car and how smoothly the process was. I was even offered a lyft home for free.

Selling to Carmax... price was good but the rest sucked. No respect for your time, lied about timing and couldnt care less to resolve. Spent over 3 hours total here selling my car. Also I got the bid without mentioning my aftermarket wheels (because I thought I was going to take then off) and I mentioned when I came in for appraisal. Surprise surprise No extra value for Bronze Icons on a lifted white 4 Runner.

I was greeted by Todd and he provided great customer service. I was also very happy and surprise with the offer I receive from CarMax. Of course I sold my 2021 Toyota Rav4 they finish paying my loan and hand me a check with the equity from my car. Now Im looking to purchase a car from them, a bigger car since my family has grown. Thank you Todd!

This was my first CarMax experience. I found the car that I wanted online, reserved it, and went to the store. I was greeted with a smile, and shown the car. I was very impressed with the level of professionalism, and enjoyed that the price on the window was the price that I was paying. The purchasing process is very efficient. Everyone that I interacted with was courteous and professional. Im happy to be a member of the CarMax family.

Start to finish very smooth transaction. Every person I encountered was professional and extremely helpful. I liked that every time I I went back I was able to talk to the same associate, Sol, she is such a caring sweet helpful person!I have already recommended Carmax to friend and family. I don’t usually leave reviews but I had such a good experience I want others to know.

Awesome experience with my sales person, Austin. He made the entire process very simple, and had a great sense of humor. Carmax provided a great deal on my trade in offering me significantly more than I’ve been offered elsewhere. The only hiccup in the process was receiving a prorated refund for my previous vehicle’s MaxCare plan, which the team operating the paperwork side of things suggested that this process would be automatic. Unfortunately, it was not and it did require some back and forth with the original Carmax I made my previous purchase at, which was not too difficult however I did find it inconvenient.The lot is clean, the cars are clean, everything is well spaced out, and everyone seemed to be in good spirits.Thanks, Austin!

Great, friendly and understanding. They work with you and not force anything. Which is nice

I had a wonderful experience. The people helping me were very helpful and nice to work with. I would recommend going there to buy a car or truck. I bought a beautiful truck that i am very happy with and after i pay that off i will be buying a new sports car. Thank you car max.

Im very impressed with the level of service and courtesy I received from your Sales Associate Rosie. What a joy, she is very knowledgeable about the sales procedure, kept in touch while my car was being transferred from Florida, payment tracking, and the final test drive and delivery.She is a very valuable employee.Rest assure I will be a long term customer.

It was very simple we filled out the Information online made our appointment and got what they offered online the process was easy

I had a car transferred from another store it arrived in a timely manner. I went in and had the best salesperson and everything went smooth. The fastest time ever buying a car!

It was great; simple and easy to do business with. No hassle selling.

I was very pleased with the service I received at carmax I will go to them again to purchase another car.

Incredibly helpful and professional. My only complaint was the wait and that wasnt horrible. I was only selling, not buying, and the email said I could make an appointment which I did. But apparently the appointment was only if I wanted to buy. I had to wait over an hour and half to get my car appraised. Other than that, I have nothing but good things to report! They offered and paid exactly what they appraised my car for online. Full disclosure...I was honest when I reported all my information about the mileage and condition of the car. Overall, I was very impressed with the integrity and professionalism.

Went to CarMax to sell our car, as they gave the best preowned car value for our car.Got an online quote and set up an in-person appointment, showed up with the car, had needed papers in-hand.Process was painless! Actually, it was quite amazing!The wait wasnt great, but there were multiple people waiting for the same thing, so I cant put the blame on CarMax.Once everything was evaluated and processed, we were in and out of there!Good experience! Would recommend!

Great Service and friendly Staff!! Sergio was fabulous and very helpful throughout the process! Jojo in financing was lovely! thank for making this a super easy transaction!

We went looking for a Sedan for your teenage kids, we had very specific requirements, and we found exactly what we were looking for. Our sales person was friendly and efficient. The part that took extremely long was the paperwork, which was understandable -for a Sunday Afternoon-. We would definitely consider this place for our next purchase -or sell!

It was easy and pretty quick process!! And they gave me what I wanted for my flex. Everyone was very helpful and professional. I definitely would recommend Carmax to sell your car

2 time buying from Carmax Murrieta....the nicest people....easy stress free transaction.

We purchased a truck, had it for 3 days, then took it back as the speedometer was broken. They had it for 8 days. They did not wash the truck when we finally picked it up like they said they would. They did not want to compensate us any time. I asked why this issue wasnt taken care of before they sold us the vehicle and they had no answer. All they said was they would take care of it. If you purchased from a dealership they would not help you.

I always have an amazing experience :) Hugo is awesome!

Had a car transported from LA here. We arrived a few days before our appointment just to see if it was available. They had no issue pulling it from the back, and allowing us to check it out. Made buying process easy and werent pushy with gap insurance or extended warranties. Sam was our salesman and would buy from him again. 👍

The experience was great! I would definitely recommend this location, and CarMax in general, to my friends and family. Robyn was thoughtful and listened to what I was interested in. I found the car online before going in. After a decent wait (they were quite busy for a Sunday evening), I was able to see the interior of the car and take it for a test drive. The finance part was quick and easy. The appraisal for my trade in was quick and delightful as well. Drew was nice and talkative. At the end of the night, Lindsay took care of all the paperwork and explained thoroughly when I needed some clarification. All in all, awesome experience!

Sol was great and we found a great deal. We planned on just looking but could not pass up buying the perfect truck for us. The only complaint would be the wait time for the paperwork to be done.

I am blown away by how efficient the process was…I called and set up an appointment to get an appraisal (within 1 hour), arrived, parked, walked in, signed/checked-in, the appraisal was immediately completed within 30min, they made me a very fair competitive offer for my car, I accepted the offer, they typed up the DMV sales / transfer documents & cut me a check and I was out of there; from start to finish within somewhere between 60-90 minutes! I thought initially I’d be there all day because it was completely packed in there on a Saturday! I AM BLOWN AWAY! What a well-oiled machine CarMax is! Thank you very much for the fair offer for my car, making the process super easy and painless and not wasting my time! I will definitely be going back for future business!

This was my first time visiting Carmax. I had a great experience. They were fast friendly and professional. I would recommend to friends & family.

Gem was very friendly and the whole process went quick and easy. My husband noticed that the front tires were a bit worn and they offered to replace them at their cost, that’s great service!! I will definitely recommend Carmax and Gem to my family and friends

Carmax gave me a very good price for my car. They also had a great selection of cars to choose from. I looked around privately for a few weeks but ended up buying my next car from Carmax. The only thing was that I knew buying the car that it needed the AC to be looked at and it took over 2 weeks to get another appointment for service. Everything else was excellent.

Austin made this “over the phone” and website transaction as easy as possible! Once inside the store, it was just as efficient! Honestly surprising because i was not expecting it. Thank you Austin. i’m a fan

We went to CarMax to get an appraisal on a Car we wanted to sell. They immediately began to assist us even though they were extremely busy! Within a matter of minutes we had an appraisal which was fair and we sold the car to them! Would we go back to them again…Yes! Would we recommend them to our family and friends…Yes! Thank you CarMax for your great Service!

Do not sell your car here. I sold my vehicle to this location on July 1st and it is now August 9th and they still have not paid off the loan. I call every other day and I have to explain the situation over and over and tell them exactly what documents they failed to send to my lender and every time nobody has any idea what is going on. I just had to make a car payment on a car I have not had in over a month so it wouldnt fall on my credit. Last week somebody told me they took care of it and that she sent the missing documents (a month later), and I called today and nobody has any record of anything being sent. Spoke to the manager today who obviously doesnt care, as he is unapologetic and made it out to be the lenders fault. Told me he would have to reach out to a different department and it could take a couple days to a COUPLE WEEKS to hear back. This has been an absolute nightmare of an experience. Save yourself the hassle and go somewhere competent.UPDATE 09/28/2021I was issued a refund check for the car payment I had made 6 weeks ago. Still have not received. I called and they said the manager is out for lunch and that I would get a call back same day. Called 4 hours later and I was told he went home for the day. It is now the next day and nobody has contacted me. This place continues to show me the lack of communication and care.

Sold my car to carmax and it was easier than I expected. I got an offer online, made an appointment to bring the car in. Once I arrived, it was a smooth process from finalizing the offer to signing over the title. I would recommend carmax to anyone looking to sell their extra cars!!

I WAS SOLD A LEMON. The salesperson name was Gaby(who didnt really know much about Jeeps and had to ask co workers for help) Car stopped working after 3 weeks. I bought a 2019 Jeep Wrangler Unlimited Sport. The next day I brought it back in because something was wrong with the stirring wheel. I was told nothing was wrong and was sent on my way. Couple days later my car started shaking uncontrollably on the freeway. I was terrified. I took it in again and was told it was the Death Wabble and that it needed a new part for the alignment. A week after that the car stopped in the middle of the street with the light going haywire. The hazards didnt even work so I was scared a another car was going to hit me since it was night and my car is black. I had to get a tow from LA to Temecula. When I brought the car in AGAIN remember this is the third time they said they would replace my car. They didnt have my car in stock and the sales person Rosie tried to sell me a 2014 model saying that was was the closest model to my car. They also had a 2020 which is the same generation as my 2019 but wouldnt upgrade me. Cedric their manager said he couldnt upgrade me past $1,000. So I decided to return it. When asking about a particular line in the document they both said I dont know what this means so I had may lawyer look at it the next day everything was fine. Do not buy from this dealership!

It’s always a headache & expensive, when you start having car trouble. As was our experience. Rather than continue in a downward spiral, we got an online offer from Carmax. We then went to their facility and got an appraisal, which came back lower, but again we were experiencing car trouble after we did the online offer. We felt it was fair and the process was fairly quick and non stressful. Everyone was pleasant and the process didn’t make us feel like we were being taken advantage of. Over all a great experience. Very straight forward!

Buying a car was super easy and fairly quick. Hans was great!

Bought a Lexus GX460 with 27,000 miles here all cash. Fast forward to 2021. I unfortunately hit a deer and had to take vehicle into a collision center where they found inappropriate collision repairs that were done prior to be buying it. Both the body shop and insurance adjuster said in order to guarantee the work those prior repairs and GLUED on parts had to be replaced, installed correctly, and painted or they would not do repairs. These prior collision damages were visually obvious if you had the car on a hydraulic jack which CarMax did because they put new tires brakes and oil change prior to my purchase. I was provided with an Experian Auto Check report that the car had never been in a collision. I was provided with a CarMax inspection report. Therefore, I called CarMax sales manager Roy San Jose sent him the pictures and he agreed that I would be reimbursed for my out-of-pocket costs. Over a month later I called the business office to inquire about my reimbursement check. Well guess what I was told? The check was put in the mail TODAY! When I asked the business manager, Rob Sanchez, for the number of that check I was told he did not have it!!! Its the proverbial your check is in the mail game and not accepting responsibility. If you buy a car here most body shops will do a free inspection for you. Do not trust the reports you are given. I wish I hadnt.

Worst experience ever! Nothing but a bunch of misinformation given to us since day one. Great they have a 30 day return policy but when we came to return the vehicle the lady Angie helping us was very rude, unempathetic and not understanding as to the first and second experience we had here. Also one of the sales people sat us and we sat for 45 minutes before we had to ask what was going on and then we’re informed wait times are 1.5 hours. Never ever again will we come here. Make sure if you choose to come here you ask all the RIGHT questions so you don’t screwed over.

These Crooks took a advantage of my wife. Gave her the highest interest rate. Its really ridiculous

I went in to sell my vehicle to carmax. I had an online appraisal offer from them already. On my visit it, I was helped pretty fast. Vehicle was inspected and I was offered the exact amount from my online appraisal because what I put online matched what they inspected. I accepted offer and they did the paperwork no fees. Received my check and that was it. Process took about 1.5 hours.

Always friendly and professional. They will get you the car, truck, suv etc. you desire.

It was great! Hans at the Murrieta CarMax was super responsive and helpful. Additionally, he was pleasant and kind. CarMax gave us a fair price on our trade-in too! We so appreciate our experience at CarMax. The cleaning of the vehicle we purchased could have been much better, but all in all we had a hassle free experience with nice people helping us. Thanks, Hans!

As always I had an excellent experience at CarMax! My husband and I have purchased several cars at CarMax and have had great experiences with every transaction. We only purchase with CarMax.

Went in to look at a Honda pilot took it on a quick test drive and decided to do the 24 hr test drive since we liked the car so much. Bryan Garcia told us that we could not do both test drives. My father just spent 70k on 2 cars here 3 weeks ago and was allowed to do both. I promise we will never return to another carmax again. Dont advertise a 24 hr test drive unless you plan on honoring it.Update: thanks to spreen honda for knowing how to earn someones business.

Great place to buy or sell an auto mobile. Friendly and helpful staff

Had a gash in the tire that we saw after the purches of the car, called car max right away. Im in Murrieta but got the car in Escandido Car Max, it did take a few days to vet the problem solved, but they accommodated me by having it fixed here in Murrieta Car Max everyone very friendly and helpful I would definitely go back.

Fast service. Best place to sell your car.

I truly appreciate EVERYONE at CarMax! Every week its the same smiling caring people! I have nothing but love for everyone there!🥰Lisa Talley-MooreEnroute Auto

We had been looking for a truck for a while and when we found it at another car max, we had it transferred to our local store, from the moment we filled out the transfer on line they kept in contact to make sure we knew what was going on with the truck and when it would be ready for us to see it. We ended up buying the truck and we have nothing but good things to say about our experience with car max in Murrieta.

This was my first time at CarMax. I went to get an offer on my vehicle. The value was right in line with fair market value per KBB. I also took my car to DCH of Temecula considering they have record of all the scheduled maintenance Ive had attesting to the excellence mechanical condition of the vehicle. The service level between the two places was night and day. Even though I knew the dealership would come in low with an offer, what they presented was an insult. CarMax has gained a future customer out of me. Thank you CarMax and the gentleman that assisted me. Your offer was fair, your employees were happy to be there, and service was top notch. Nordstroms would be jealous.

Very easy to buy cars and to trade cars. Lots of choices and fairly reasonable price. No salesperson hovering around while you shop so theres no distraction. Friendly staff and made everything easy even if I was not financing through their bank.

Biggest CarMax facility in California! They buy, sell, auction and service your car. Financing if you qualify, is available. Pleasant environment. Pleasant staff. Tea and coffee while you wait. Rest room if you need it.

Great experience, I made an appointment and arrived early, Everyone was extremely kind and excited to help us on our visit. We left with a great car and couldn’t be happier, thank you Carmax!!!

Excellent customer service! Easy and enjoyable experience. Thanks CarMax

Sold my 2019 Toyota Tacoma, this is my third transaction with CARMAX, bought two cars and sold one. Staff is consistently friendly, courteous, and professional. I recommend CARMAX to all my friends. Anahi in the business office was awesome!.

The service was outstanding, and the car I purchased is just the one I wanted!

I will definitely buy my next car at Carmax. The experience was great. They care about their customers and provide efficient service.

Very easy online process, got my offer and went in to have my vehicle appraised. They offered even more than what online pricing was.

Kevin was great! We didn’t end up buying a car at this location but Kevin gave us some vehicles to check out elsewhere and gave us options that we might enjoy!

Ask for sergio hes the best and very patient my new friend for sure when i need another car i know who to go to

We made an appointment to sell a car….just sell, no buying. We’d heard carmax was the easiest place to go and always offered a fair price. We were told it’d take about 45 mins. The offer was unimpressive…well below blue book trade in value, and they forgot about us so we were there for 3 hours. Will not go back. Ever.

Very helpful and informative, was a easy process. I was in and out under 3 hours. Highly recommend!

Good place to get a good quality car

Very helpful and informative agents. Car appraisal was very easy

The customer service was EXCELLENT!!!! No pressure to do anything. Very knowledgeable and friendly customer care.

It was a very good experience. All people helping were friendly and made sure I was happy. One issue which is not really bad was the wait since I made an appointment, but definitely would not prevent me coming back or recommending.

Im not gonna lie and say it all when smooth. We saw a SUV we liked and reserved it. When we got to the dealership they had sold it. Luckily we went to a different location and saw one we did like and we had it shipped to the carmax closest to us. After that everything went perfectly. 4 out of 5 stars. They would have gotten 5 if we had started at the last dealership.

Bad customer service. Felt like I was bothering them. We test drove some vehicles, they didnt tell us anything about them, I dont like pushy but they didnt try at all. The cars smelled bad and were filthy, with dirt that could have easily been wiped off. When I told them he just shrugged his shoulders. I will not go to a carmax again.

The place its huge and employees are polite!

Carmax is the best place to buy cars.. the staff is awesome, very knowledgeable and their customer service is superb! Ask for Hans or Sol they are great … only place my family and I go to for Cars.

Holly and Denny were a pleasure to work with. They went above and beyond. Thanks so much!!!

This place is a joke! They don’t provide you with all the information. They say one thing then it changes moments later. Tons of people standing around waiting to be helped as employees stand around doing nothing. Crazy long wait times to be helped. Super rude and uneducated people that work here. I will NEVER come to Carmax again, nor would I ever recommend this place to someone I know.

Came in knowing that I wanted a red 2021 Camry that I saw online, worked with Jonathan Sturrup and Janis Elliott didn’t have any problems got to try out a few other cars to make sure I was making the right decision. Jonathan was prompt with the next test drives ready until I decided I wanted to keep going forward with the Camry and he told me about the 24 hour test drive. That test drive sold me on the car and the paperwork after was easy and Miss Janice made sure that I understood all of the wording. Would recommend both of them to anyone!!! Thanks guys!

I had an appraisal online then i called to schedule an appointment, I spoke with a Josh and he recommended both my husband and I to show up as both our names were on the name of the lease. My husband was at work so he scheduled us at 5:30pm on a Sunday. We get to the Murrieta, ca location they tell us that the appraisal department is closed and there is no one there to complete the full transaction. I asked why then would they schedule an appointment knowing the department world be closed as we could have been scheduled for a different day. The woman then stated its something customer service says to get people in stores but they dont usually take appointments! However she apologized and stated she would call the lease financing company first thing on Monday morning and call me back with all financial information, SHE NEVER DID! I called back Monday evening to follow through and was told no one got a hold of the financing company, the gentleman helping me was extremely rude! He kept speaking over me and interrupting me. When i wouldnt allow him to continue to cut me off he would raise his voice. I was annoyed and hung up on him. My husband then went on his own in person on Tuesday morning and after forgettimg about him for an hour they were able to help him and follow through with the sale of the vehicle. My husband had a good experience but i did not. They just wasted my time. I personally would never go back

Smoothest transaction in dealing with cars. Submitted my info online, got a quote, and got paid. All of this under one hour. Like what they said they would do. I was skeptical at first. But they handed me the check around 40 minutes after I came in and they even paid for my ride (Lyft) going home since I did not buy a car from them. At least 3 people checked on me while I was waiting just to make sure I have been helped already. Almost like a faith community. Awesome company. Awesome procedures.

My experience at CarMax was excellent. Very helpful and I found something that will help me get to where I’m going. I like the environment as well as the location.

It was amazing even with the wait....got the price we asked for. Everyone was friendly and very helpful. I will definetly sell or buy a care from Carmax again.

My wife and I went in to look at a 2020 Toyota CHR and ended up buying a 2018 Toyota RAV4 which we both are happy with. I also sold them my 2017 Toyota Corolla that I brought from another Carmax two years ago. I loved their process and everything. This is our third car we brought from Carmax in three years. Thank you for all of your help

Carmax has the best service from any car dealer out there . from the moment you walk in your greeted by friendly people and you are assigned a very professional, friendly, knowledgeable sales person . Our sales guy Will was the best . He was very patient and helpful. He made sure he answered all of our questions and was there to help me find the right car . i give Will the highest ratting you can give a sales person. Our whole experience was amazing we will definitely return to carmax. We have told our friends and family about the murrieta Carmax .

We were greeted as soon as we entered. We were seated and proceeded to state our business. Our car was then inspected by your personnel. We were then given the appraisal which was the same as we had received on line. We received the check and were on our way. The only problem was the length of time it took to get the check to us. We realize that you were busy at that time. I also know you had bottled water available for the customers but you need to make the customers aware of this. But all in all the visit was a pleasant experience. For your information I was very well pleased with the amount I received and have been telling all my friends of our dealings with you. Thank you again.

My 1st Purchase of my smart car in 2011 with car carmax Escondido CA was flawless and painless. It was time for a new vehicle found one had it shipped to carmax Murietta CA.Paper work and the ordeal with paperwork and salesperson took incredible too long.Partially because I paid for it in full. Nearly 4.5 hours. Than was told the vehicle would be cleaned,I watched as it sat there in the wash bay never touched,waiting for the business office to get paperwork completed. I asked 3 times for my old plates and never got them.

Traded in a car. Bought a car. The car that was purchased had an issue before I’ve had it for 30 days. It’s a NIGHTMARE trying to get ahold of the service department. Will never purchase from here again and will absolutely deter anyone I know from dealing with them. Tell your service department to answer the phones and return phone calls! It’s been days since I’ve called. I’ll be contacting corporate and the BBB if necessary.

Quick, efficient, and professional. Everyone was very nice.

The vehicle was not fully cleaned. I had to do a more thorough cleaning the next day. Also they would not give me new tires even after I asked because the tires met the minimum tread level of 4/32. This is like selling me a vehicle at above asking price because I had to change the tires and pay out of pocket a few weeks later. Although Im happy with the vehicle, this will be the last used vehicle I purchase.

This place is like the buy here pay here lot on Matilda. I wish it was possible to give negative starts. They ran my credit multiple times for one application because the rep made a “mistake”. After approved was given the run around for 3 weeks because they made a “mistake” with the title. The lot has less than 10% of the titles for the vehicles on the lot. This cost me $780/ week for 3 weeks to rent a car. Was told they were paying for my $215 lyft ride to the store from LAX. When it was time to reimburse me - The manager - Kevin - blatantly lied and said I’d be sent a check hopefully by the end of 30 days. I was supposed to be reimbursed the day I bought the car. Every single thing about this experience was a nightmare. Kept getting “promised” things that never happened. I’m filing a formal complaint with headquarters. Not to mention … the screen on the car is broken. They neglected to mention that before the car left the lot. I picked up the car via “express pickup” .

Israel was extremely helpfull with getting my vehicle fixed. He kept me up to date on what was going on with any repairs and explained what need to be fixed. Absolutely would go back to this location for maintenance.

Claudia was very nice to work with. I recommend asking for her to help you. Thank you Carmax

I am very pleased with the level of professionalism I received. I traded my vehicle in on a Tuesday evening and by Friday morning my loan was paid off. During my visit every employee seemed to be moving with a purpose and getting things done. Great job CarMax I look forward to doing business with your company in the future.

We were met just inside the door by a very nice young lady, who connected us with our sales agent. Claudia who was very professional and knew exactly what and why we were there for. If there is any concern as to her ability to do the job, put them aside she is great.

It was great I went to the service department and Israel was my tech and he took good care of me Thank you Israel 👍👍 my key now works Perfect on my white Ram

Thank you so much to the amazing staff, you really looked out for us and helped our family.My son was super excited about his first car on the same day he passed his drivers license exam!

Went to sell my old mom mobile. It was quick and simple. Thorough on the appraisal. Very satisfied. Also was shocked to see how much stock is on the the lot. Would definitely come back in the future to buy.

I am impressed so far - I bought a car, took it for an independent inspection whereby an oil leak was found so I brought it back to CarMax with the inspection information. They had me leave it there, called me to say that the leak needed a part and would be sent to a dealer. They have kept track of how the repair is going. I am glad they took this seriously and will make sure the leak is fixed. Everyone at Car Max has been helpful.

This was By Far the easiest selling experience for me. Great offer for my vehicle and super fast from start to finish. I will definitely use Carmax when I am ready to purchase!

I love ❤️ car max

Fast, and easy way to buy a car. Very satisfied with my purchase. Recommend filling out the info online, then waiting for them to contact you to take care of the credit check, and make appointment before hand

Great experience! Fast and thorough! Will be a lifetime customer!

On February 2, 2021 we purchased a Yukon XL from CarMax in Murrieta. We paid cash. As of today (June 22, 2021), we still have not received the title for the vehicle. Not only that, the temporary registration has expired. We’ve made several inquiries with the business office and have only been told they’re working on resolving it. We are so frustrated knowing we paid CarMax title and registration fees and after nearly five months we have no title and are driving a vehicle with expired registration.

They made the selling of my car and the finding of a replacement very easy and simple. The Shipping from another location was very quick as well.

Sold our 2nd car as we work remotely now. Was just over an hour in store after doing a very fair online quote. So impressed they honored the price they gave me and it was a good fair price. Walked out with a bank draft for more than I thought with zero haggling or dealership mind games. 100% will look at them for our next trade in or purchase! A* service

This is the second car we purchased through CARMAX. When it was time to either trade in our car or sell it, I went online to Edmunds to see what my car was worth. A CARMAX printable quote came up, and I was surprised to see Carmax offered a very good deal for trade in. We were still not sure if we wanted to go new or used on our next car, So I checked with a new car dealer. After seeing the new car we liked, they looked at our trade in vehicle, and they low balled us! That was all it took for us to leave, and decided CARMAX is the way to go! The sales reps at CARMAX were wonderful, the trade in process was straightforward and they honored the online quote, and the financing and other options were not subject to high pressure sales. CARMAX is how a car buying experience should be! Take a lesson, New Car Dealerships!