So happy with the service I received with Mike at American Tire Depot! I was on my way out the door to bring my kids to school and noticed my tire was completely flat. After my husband filled it, I had to find a place where they could patch the tire since it was leaking air fast. After calling two places which told me that it would take a minimum of 2 hours to patch, I arrived at American Tire Depot. As soon as I walked in and asked Mike if they had time to patch the tire, Mike assured me it wasnt a problem. 30 minutes later, Mike handed me my keys and told me there was NO CHARGE for the service! Thank you Mike for turning a bad start to my morning into a great one! I will recommend everyone to this tire shop!
I would like to personally thank Andy V. for the quick and professional work he did to my car. I drove in and got taken cared right away. I was very surprised that the installation of my 4 new tires was installed within 20min. Thank you again. I will definitely recommend this tire shop to my friends and families.
Been using them for years. They have some of the best service and will match pricing for tires. Just had new tires put on my wife’s car and alignment done. They did this in great time. I recommend them to anyone asking.
Amazing tire shop. We were stranded in an unfamiliar city. They took such good care of us and had us on the road fast.Thanks to Mike who took care of us from start to finish... found us an amazing deal !!! With a FREE tire!!!Thank you !!!
The staff is great and very helpful, oh did I mention that they are fast, it was my first time there and I believe Ill be going back
What wonderful service! Pat was both patient and super helpful. Really seamless transaction for a full set of tires. Highly recommend.
This place always have a reasonable good price when compared with the competition. They are fast and professional. I brought all my cars here (3 of them) and the experience was positive always. I purchase 4 tires from them. Tires got installed, balanced, and aligned in 1hr sharp.However, the alignment was good (car runs straight in the highway, the steering wheel was not adjusted not straight.
These guys are awesome, they were very quick with my oil change and I left my tea bottle inside, they called to let me know before I drove off. Im very pleased with the good vibes here and speedy service. I will be back for my next oil change. Thank you guys for the great service!
These guys are first class, they know what they are doing, and they do it very well! I think this may sound like Im getting something for this, but I assure you, Im not!They go out of their way, to be helpful, and from my own experience, if they check your car out, and they dont find a problem, they will tell that, not make up a problem, just to make money, and we all know about that!This is a good, honest place, to do business with!
Very good service. They fix my tires very fast and done very well. Mike was very friendly and helpful with the whole process.
Everyone was really helpful and friendly. From when I first called the man was helpful and was able to order my tires and they arrived the next day. My service advisor helped me right away as I entered. My car went into service and was returned to me in a reasonable time. I will definitely be returning for further service. Thank you for all your help!
I am a very busy mom of 3 boys, and I JUST had a baby. Somehow both my husband and I didn’t realize that my tires were dangerously low. We called American Tire Depot, and they gave me a great price for tires for my minivan, and installed them in like an hour! They were so sweet and kind, and patient for my thousands of questions. And the tires are perfect!I will 10000% be recommending them to anyone who asks!!!
Quick service for a front end alignment. It took about an hour. Only complaint was they didnt call me when my car was ready as they stated they would.
This is the second time I got my tire aligned here and let me tell you, they did a great job. I am totally satisfied of their customer service. Everyone is nice and friendly. They have fast service and they have nice and clean lobby. If I can rate them 10 stars I would.
Wonderful helpful staff. Quick service and a full explanation of all work performed. We will definitely be back.
My husband had a blow out on the freeway at 4am this morning we had the tow company drop our car to this location I called at 8am when they opened spoke to Mike he was so nice helpful they ordered my tires to get to the shop he said it will be ready by today may be at the end of the day which was fine its our commute car so it needed to be done today which they were able to accommodate. They close at 6 and it was ready by 330p. Picked it up everyone in the office was nice perfectly priced in our budget. Will be coming back here to get tires for our truck. Nice to find a place where they stand by their word and prices
Great experience with ATD. I came in for a wheel alignment and they were friendly, took my car in without an appointment and had it done in less than an hour. Very professional and efficient!
Wow! Mike and team were amazing. Very impressed by how these guys work. Explained everything in detail and took care of our Toyota Tundra beautifully.
Mike,Ok, we are on the road with the new tires. The ride on these Continentals is amazing. Thanks for your professional advice and your personal concern for our satisfaction in our purchase. I’m now a customer. Jack Frye
Great experience. Adam took care of me from the beginning until the end. Did not play games and came through with ordering the specialized tires to the anticipated time for delivery. Dead on!! He gave suggestions for the best outcome and I went with each one because of his sincerity.As an employer, I truly appreciate those that deliver for their company, whether it is their own or an employee. Great Job!! Thanks Adam!! Highly recommend!!
They were very friendly, professional and extended great service. This was my first time purchasing tires from them. I will be back. They offer other services too.I definitely recommend. They always have good deals on tires and they have in inventory whatever they are promoting. I highly recommend!!!!
Best prices i could find, and great customer service. Thanks to Dan, Adam and I cant remember the other guys name., you guys rock. Had me in and out of there in about an hour and 15mins or less. 😁
Wish I could give 6 stars! I contacted Mike the manager at the Murrieta store with a problem from “another” tire shop that provided the worst customer service. I’ve been buying tires for cars and trucks I’ve owned over the last 35 yrs and had some good and bad experiences, but this week I’ve experienced “OUTSTANDING!” Mike and Dan made me feel like family and not only met my expectations but beat them! He didn’t have to do a darn thing as it wasn’t his fault I was in my situation but because of Mike and America’s Tire Depot Murrieta I am taking the time to give credit where credit is due. I sincerely mean this, if you’re in the market for tires or other light maintenance, please give this shop a shot. I’m actually going to bring a couple pizzas for the guys installing out back. THANK YOU Mike and crew for going the extra mile for me!
Awesome customer service! The two gentlemen in the front customer service area went above and beyond. Mike and the other employee (didn’t get his name, sorry), were so helpful and courteous. They deserve fat raises! My new go to tire shop. Thanks again fellas!
I needed new front tires right away and the young man who waited on me was wonderful. Very professional and just an all around nice guy. My car was ready when promised and I was on the way really quickly.I will go back for my back tires next month. I recommend American Tire to anyone and everyone.
So far Mike has been excellent. This place has gotten me tires in less than a week, as compared to over a month at other places.
Mike and the team were awesome!! I had the best experience here and would recommend these guys to anyone! They hooked me up and gave class act service! Thank you guys and be well!
Mike was great. Quoted a ERT competitive price. They drove me back to my office while my car was getting done. Picked me up. Work was done quicker than estimated … everyone was friendly.. couldn’t ask for a better experience.Thanks
Rob and Adam were incredibly helpful when my family got a flat tire on our way home from a family vacation. They went above and beyond to get the repair done quick so we could get back on the road.
Mike, and the crew behind the desk were very helpful, patient and knowledgeable. I was very pleased as to how easy they made this process for me. I was very happy with them and my tires!
Adam was GREAT and very PROFESSIONAL! The team was over all cool and kind. Totally recommend going there! Military discounts as well.
This is the best place for you to get your automobile repaired. Number one they are affordable they quote you correctly! O got 3 quotes and They were the best price.The best part is They are so nice.. if Ive had a problem with my car and I pull up and I asked them they will come out and assist me any way they can and they put air in my tires For Free without an attitude of we are too busy.
Great customer service at a reasonable price. Got me in and out in a timely manner. Didn’t try to sell me on things I didn’t need either.A+++
I recommend this place to all who read this. I love the tires on my car
The senior veteran ( forgot his name) who helped me was wonderful. Great customer service and he kept me updated on everything. While I waited a little while for the part to be delivered, he was very attentive. Thank you for employing our veterans. I would recommend to friends & family.
Mike got me back on the road in less than 60 seconds. A guy I flagged down brought me off the highway. Mike and his crew were quite busy but offered me immediate attention since I was on the side of the road and holding up the good samaritan. You saved the day!
Great prices and customer service was great despite being busy! Booked a schedule online a day before then came in the next day unfortunately my tires weren’t at the facility but they were being delivered around 10am. So they told me to come back when the tires arrive and I was cool with that. Got a callback and went there again, they put the new tires on and they recommended an alignment which I did since I never got one done. Drove off and it felt like it was a car! Definitely going back here from now on plus it’s near where I live.
My experience at American Tire Depot. today was one of the best experience I had in a long time with a tire company.Mike and Adam helped me so well and made my time there quick and easy. Definitely recommend going there and asking for them!Overall, great experience I will be going back!
Went in to have some tires swapped around on liaise wheels. Mike was very helpful and estimated about an hour for the work to be completed. 30 minutes later he called and let me know they were ready for pickup. Fast, painless service!
These guys worked fast and did the job right, and exceeded my expectations. As of the date of my service theyre highly rated with hundreds of reviews-- legitimately earned!! Thanks, American Tire Depot - Murrieta!!
Went in to get wheels and tires for my car. Spoke to Adam, he was super helpful. Overall great experience :)
Adam was very helpful to me and my baby! Thank you guys! It was fast and he was really kind with answering my questions! I’ll be back when i need tires again
Great service, very friendly, knowledgeable but just a little pricey!
Mike and Steven were great! I got 4 new Kumho tires today, I’m happy. They were Very helpful and knowledgeable! I appreciated their quick service and super competitive prices. They definitely earned a customer from now on. I used to go to American tire but America’s tire depot beat their prices for the same tires by over a hundred bucks!! Plus they were all so friendly and quick! Thank you so much!!😊
Had a really pleasant experience here, the fact they play Adam Sandler movies was just great! Did an amazing job on my tires. Thanks again
I was in Murrieta on business when I had a flat tire. When I went there they found out the wheel is cracked. They did everything they could to help me. Great place great customer service.
Good deal fast and friendly
I went to American tire Depot right Accross the St from Home Depot(in case you confuse all the diff tire shops on this st as I did) These guys rocked I called them in the morning and ordered the tires I wanted they received them from warehouse and had them on my car with a alignment before the end of that same day. Price was good, service was excellent. They have a nice waiting room that was nicely air conditioned, clean restrooms. They even had a tv and several dvd for kids if needed. I would definitely come back when I need tires again.
Fair pricing. Love the fact I can get it all done in one spot! Tires, alignment and oil change... makes life so much easier when tight on time.
Very helpful and friendly staff, fast service, would recommend for sure.
First time buying tires at American Tire Depot in Murrieta, CA. They have great customer service and best prices around. I will definitely be going back for future purchases. Thanks Steve for your great service
We had a great experience here. They’re more than just a tire shop. They installed a lift kit on my wife’s 4Runner and some bigger tires for a reasonable price.
Perfect tire buying experience, a very professional staff that follows all Covid protocols.Workmanship is top notch and a few special requests were handed perfectly, the tires I wanted had to be ordered but were in the next day.Great prices and a great staff, who could ask for more.Mike
Quick, friendly staff, great rates.
Service was great and communication was honest. Although I did not want to pay for the repair, I trusted my service advisor and he answered any and all questions I asked. I’m back on the road with confidence.
They went above and beyond to take care of me when another nearby tire center totally failed! Great customer service and I LOVE my new tires feel and performance!
Very professional and thorough. I purchased one of their wheel and tire packages. Competitive prices with excellent customer service. Mike made sure I was well taken care. Walked me through the process and explained the alignment results. Would highly recommend them to anyone looking to purchase wheels and/or tires.
I came in close to closing time for a flat tire. They managed to stick around to give me two fresh tires and a good price. Im grateful as I was 30 miles away from home and I was still able to drive home after
Called in the morning, availability of the the tires not in stock. Ordered item for afternoon, received a message immediately and tires were done less than an hour of wait. People were friendly and attentive. Would definitely use them again for my two cars.
I was treated with respect. The service took less time than expected. They were upfront about costs and even checked a few things out at no extra charge.
Mike cares about giving the utmost excellent service to his customers. Always friendly and courteous. Very trustworthy
With 4 young kids, their safety is my number one priority. American Tire Depot not only provided excellent service, but they also have the knowledge to provide me with enough information so I could make an informed decision of how I was spending my money and the type of service I wanted. When I left the lot, after installing all new tires and complete alignment adjustments, my wife and kids car was back to brand new, as if I just drove off the dealership lot again. Highly recommend.
The service there was outstanding I called before I went and from the phone call until my departure it was excellent. They were attentive, super quick and affordable. Highly recommend this place. Safe environment everyone had a mask on and super.
The people here are awesome. Very friendly and work fast to get you back on the road. Definitely going to return for all future needs.
I am truly grateful for the amazing experience I had at American Tire Depot in Murrieta! Honest, friendly, reasonable and absolutely professional! I cant thank you enough for all of your help.Tina Williams
Really good experience like always. Good service and pretty chill people.
Love their good customer services Andy always do helpful and friendly
Went in for a few services. Great prices and service
Been coming here for a few years. Always excellent customer service. I can make an appointment online easily and never have to wait too long. I always get my tires replaced here because of the lifetime warranty they offer for some of them and anytime I have a problem I can drop it off to get it taken care of. They offer the best prices in town and offer many other services as well. Definitely my go to and highly recommend them!!
I came in for squeaky noise in my back tires and had to have my brakes changed I could’ve gotten into a serious accident but because they cared and were able to address the situation I’m back on the road and I appreciate them all. THANK YOU
I had an issue scheduling in my area, so I went to Murrieta. Great service, Mike was very happy to take me as a customer. Much appreciated.
Adam is awesome, friendly and professional... he gave me a great price ($180 below the so called competition)... in and out inside of 60 minutes. Go see Adam... he’s da man!!!
Once again Mike is the greatest. I live in the western point of Hemet and never fails that I give a 10 star rating everytime I go to this Amercan Tire depot. The whole staff is the best and the service and understanding is also the best. I will never go anywhere where esle for service when I know I will be treated the best at the Marietta location...Mike thanks again bro.
Once again Mike and his team had me out and ready within 30 minutes. I will never go anywhere esle. Nice job Merrita team at American tire. I have 5 vechicles and Mike and his team will service all of them.
Based on reviews, and poor service at other local shops I gave this place a shot. I needed lots of regular maintenance items including tires, brakes and new fluid, cooling system service, oil change, new battery and alignment. The prices for the services I received were competitive and reasonable but the service was excellent and they based on everything they had to do to my car, they got me on my way without tying up my whole day. Extremely satisfied with my first, but not my last experience with this company and specifically with this store in murrieta. Highly recommended!!!
Have been going here for years. Have my kids bringing their cars here too. Very competitive pricing, excellent work, clean environment and friendly service. They do much more automotive work than tires and brakes. Definitely recommend!
Best price in town, very fast, even cleaned all the brake dust off the inside of the wheels. perfectly balanced, done ahead of schedule. What more can you ask for. Will definitely be back.
I have updated my prior review from (1) One Star to (4) Four Stars (my previous review is below the dotted line) after being contacted by both the Owner and District Manager Tommie.Both the Owner and Tommie expressed genuine concern about my review and the service issue I experienced.Specifically, Dist. Mgr. Tommie both e-mailed and called me to express his concern about the service issue. Tommie made no excuses for the conduct of the service rep in the Murrieta Store. Rather, he told me there was work that needed to be done by him at that specific store to ensure issues like the one I had do not occur again. Unsolicited, Tommie told me he personally oversaw the refund of my overcharge and apologized for what had happened.Tommie, was very easy to deal with. But, as important, he seemed to be genuinely concerned about what had happened and wanted to correct it. I might be naive, but I believe Tommie will show-up at the Murrieta store to do the counseling/training he said they needed. My sincere thanks to the Owner and especially Tommie for caring enough about their stores (and the service they provide) to earnestly correct problems when they arise.----------------------------------- PRIOR REVIEW------------------------------------------------This was my second tire purchase/install at this store after getting a second unrepairable flat tire. I called the store prior to my second purchase to confirm with them that I could get the same and have it installed at the same price. The customer rep looked up my prior invoice and said he would sell the tire/do the install for the same price. I quoted the previous price of $165 (and change) and confirmed everything was included in that price. The rep told me yes, Ill give it to you for the same price. So, I had him order the tire. I made two (2) mistakes dealing with this store: #1) I trusted the rep and took him at his word #2) My wife went to the store to have the tire installed and pay for it. I should have gone.However, I had my wife bring the previous invoice with her to show them and also tell them about my phone call and price guarantee. Well, we all know what happened next. Magically, the price of the tire/install came to $182 (and change). When she questioned the increase in price the rep told her the price of the same tire was more expensive than it was at the time of my previous purchase several months ago.Pretty disgusting behavior just to make an extra $17.00 dollars or so more. Do yourself a favor and stay away from this store as they will not tell you the truth when it comes to pricing.
Adam is great! Knowledgeable, polite, and he will take good care of your car’s needs! Highly recommend!
Excellent customer service. Wide variety of product. Adam was awesome, providing expertise. Good pricing. I highly recommend American Tire Depot!!
Very helpful and patient staff. Mike was patient for all my questions and helped me to get the correct part for my vehicle. I dont live in Murrieta, but I would definitely recommend their store to do business with.
It is a good place . Great customer service friendly environment.
Great service! Above and beyond.. Will continue to take all of our vehicles there for tires.
Excellent customer service and very time efficient. Was in and out with a full 4 tire change in under an hour. Highly recommend.
I will come back for the auto service … so glad !
Manager Adam is unprofessional, and terrible customer service! He wasn’t willing to help me fix my tire! Please go some where else if you can. He definitely came off like it was about making a dollar vs making sure the customer is safe!
I went to two other places and American Tire Depot gave me the best deal. I saved at least $200. The service is great and could not ask for more. I recommend this place highly.
Mike and the team are honest and will take care of you. Been coming here a few years now since another shop nearby tried ripping me off.
Bought new tires for my truck and car last month. Spent about 2500. Went in yesterday as my tire had a leak. Took about two hours. Ok cool finally all done. Next morning tire is low again. I don’t have 2-3 hours a day to go sit around waiting to get a tire fixed! No appointments but come first thing in the morning and we will get to you as quick as possible. Lost my business! I’m done with this company and it’s incompetence!
Great service! Great prices! Went when they first opened and it was super fast! Friendly front counter people ! Definitely would be getting my tires here again !
I was given an honest estimate, excellent customer service and exceptional work. Thank you so much!
My brother had a tire valve stem rub off on a curb, and was stuck on the side of Interstate 15. I picked him up and took the tire to Mike at American Tire Depot. Mike and his team put in a new valve stem and had us on our way in 5 minutes. He didnt charge us a dime. Not all heroes wear capes, including Mike and American Tire Depot.
Great customer service. Explanation of the service needed and the respect level is top quality. Very much appreciated.
Absolutely satisfied with the work they did on my truck. I own a 2013 Nissan Titan and had aftermarket wheels and rims installed prior to moving here to California. It was time for my girl to get new shoes and this was the right place for me to go and get them.I researched the place and noted the reviews from the locals and read the most recent ones in order to truly make my decision on American Tire Depot. I walked in with the two choices of tires that I wanted: Open Country Toyo ATs or Pirelli Scorpions. They had my first choice available and we ordered them to come in that day. I also had to get the rear shocks done. While under the truck, they noticed that the rack and pinion needed to be replaced and brought me back in the bay to show me where the leak was located. They also let me know that the lines would be flushed to prevent any dirt from contaminating them.Adam was amazing and also the other gentleman that was in the front. They were on the money with the time that it would take to do all the maintenance that was needed on the truck and the mechanics in the back completed their work by the end of the day. The entire team at ATD was courteous and professional. I strongly recommend them. Its not just the courteous and professional staff that will have me return to their business but also the quality of work conducted.
I took my car in for a wheel alignment and the employees were very professional and the alignment specialist serviced my car in a timely manner.
Friendly staff and quick and efficient service.They really do have great prices on known brands, not like other tire shops that sale you on their “house brand” only.Old man up front help me and he was super friendly and personable.
Mike was very helpful in making my tire purchase and alignment a well informed and painless process. Service was perfect!
Great product should go without saying. But their customer service is based on their schedule and not yours. You cannot schedule a time to go in to be serviced. This first come, first served business model is outdated.