First- the actual work they did was great, and I have no complaints about that. The service was awful though. There was about a month and a half between when I paid and when my car got repaired. Every time I called I was told they would get parts next week, but the parts didnt appear until two days after I asked for a refund. It took them half a week longer to complete the repair than I was told it would- again, every time I checked they said it would be available tomorrow. With the number of auto repair places available, there is nothing special about this one.

I want to thank everyone at Murrieta Auto Collision for making the whole process so smooth.Very friendly and professional. Everything was done in a timely manner. They even helped me in dealing with my insurance. I appreciate how they stayed in contact with me and kept me updated. Thanks for also helping me with picking up my vehicle!

I rely on dependable companies to help us with our SEMA projects each year. Time and time again Murrieta Auto Collision has gone above and beyond our expectations. They are truly professional and deliver stellar results every time!

It was done in a week good job, Im happy of the work that was done.

Thank you so much ! They fixed our red ram & it is perfect.

Got some work done on my windows. Awesome place, customer service and great work!

They are simply 👍

This is the best shop....super honest, fair, friendly, best of all FAMILY OWNED!Misty is amazing!

I have had two accidents that they took care of my car for, from and rear hits. Every time the staff is super friendly, and has returned my car looking brand new including an additional free detail for the car. Best auto collision shop Ive used. Professional work that lasts.

Impeccable customer service! They got me a quote right away and were such nice people! Highly recommend. Prices are very reasonable.

10/10 recommend this place. Although they had my car for a month they did an amazing job and super nice lady Laura always kept me updated and made sure I was ok with whatever was being done it made me feel really good about leaving my car there.

Repaired my E350 at a reasonable price and almost on time. Weather delayed paint job. Excellent quality results by the nicest management and staff you will ever deal with. Thanks guys, youre the best.

I called them on Friday to bring my car for a an esti6, Misty and her secretary were very friendly, warm welcome n smiles quick estimate, unlike one of their neighbors I stopped by mistake. Misty thank you for the ride home really appreciated. I will refer all my family and friends to this company

Very nice!!! Very accurate!

I shopped around got multiple estimates, they gave me the best estimate and were even recommended by another shop. This is a family owned business, which matters to me, and they were honest about the work that needed to be done. You can tell by their honesty, that they werent just in it for the money but they actually valued me as a customer. They have great rates and do quality work in a timely manner. The staff is great, theyre friendly and professional.

Very happy with the service! I was quoted a set amount of $ and 3 days to completely replace my front bumper. They completed the job in 3 days as quoted and did not charge me a higher price when it came time to pick up my car; what was quoted to me is what I paid! Plus, they detail cleaned my car for free :) I am very happy with the customer service and the work they did on my car, I highly recommend this place!!

I cant say enough wonderful things about this place! Misty was fabulous, their customer service was great and my husbands truck looks as if it was from the factory. They were honest and even replaced an emblem on the truck. I highly recommend this place! Its so hard to find honest, good work now days and we have found a place to take our vehicles too!

Murrieta Auto Collision is fantastic. This family owned and operated business gave us a fair quote and a timely repair schedule. Not only was the repair completed on time, but also for less than the original estimate. The high quality of work and guarantee makes us extremely satisfied. We would highly recommend Murrriera Auto Collision to anyone looking for a Body Shop in the Murrieta Valley!

Took great care of my car repair needs and dealing with insurance. Car looks good as new. Thank you.

I take all of my cars to Murrieta Auto Collision. Misty is always keeping customers updated on their vehicles progress and provides great customer service.

Easiest experience with an Auto Body Shop Ive ever had. They took care of everything from start to finish, called me when it was ready, on time. Car looks great and know who to call if I ever need any more body repairs.

I needed a hood emblem installed on my 1965 Mini Cooper. The office staff was very friendly and professional. Chuck, the gentleman who handled the installation, has an astonishing resume of cars he has worked on. His attention to detail and knowledge is incredible. He cared as much about my car as much I do. The facility was clean and organized. To top it off, the cost was very reasonable.They have been in business for over 30 year, and I can see why…

I had such a positive experience here getting my car fixed! The staff was super friendly and very helpful. Hopefully my car doesnt get damaged again, but if I does Im coming here!

Believe the reviews, this place does a great job fixing cars, and is good about working with you on the time. I have a long commute to work, so Ive had my car damaged by others multiple times, and I pick this place ever time since I started going here. Ive tried those chain places that the insurance companies like, like Calibre Collision and stuff, a they arent anywhere near as good.For instance, I went to Calibre in Temecula once, and after a couple weeks I noticed my front bumper shaking a little and sticking out. I took it back in and they said I must have hit something because it was rattling around like something feel out, but hed have someone take a look at it. After over 30 minutes they came back and said a bolt that holds the bumper on had fallen off okay sure, more like you forgot to put it in, and they had replaced it for me. Umm, okay, thanks for screwing up, making me come back, and blaming it on me.Murrieta Auto Collision the other hand, one Tim gave me my car back with black marks on the driver seat and rear seats. I went in and told them and right away, they were genuinely concerned and sorry, cleaned the black marks up, apologized again, and said that they would do a better job if that wasnt good enough when it was light tomorrow and I could see it better. They had done a fine job and the marks were gone. This is the only bad thing that has ever happened to me here, and they fixed it right away without excuses or blaming me.

My experience with Murrieta Auto Collision was really superb. I dont think great service makes the greatest business - great accountability does though! They did a great job on the body work with my 2002 WRX - but they messed up on wiring everything correctly; BUT they were willing to admit it AND send my car to an alarm shop to have everything wired up correctly (and they paid for it) that to me is a badge of honor for any business.

Great shop, took my Nissan Titan there 5 years ago and they did great work. Recently, my insurance company wanted me to take my 2015 GMC Sierra to Faith Auto Body after it was backed into. After one horrible experience after another, I pulled the plug on Faith and brought it to Murrieta Auto Collision. They got it done in the amount of time they initially quoted me, and you cant even tell it was worked on. Highly recommend this shop!

Best auto shop in the IE highly recommended. Misty and Herman will take care of your vehicle 100%

Good costumer service👏🏻

Just picked up our tahoe after repairs from an accident and couldnt be more satisfied. Not only did they do a wonderful job, their staff was friendly, the car was done on time, and to my surprised the car was detailed inside and out. Couldnt be happier.

Great service very knowlegible

Love this place. Excellent work done on my Mazda

Super awesome customer service and great work. Highly recommend this place

Customer service was immaculate, dropped off my lexus and came back better than ever, I would highly recommend this place!

BEST CUSTOMER SERVICE IVE RECIEVED😎 THANK YOU DANIEL AND MISTY . MY TRUCK IS NOT DONE YET BUT EVERYTIME I CALL THEY ANSWER MY QUESTIONS NICELY THANK U

Great service stuck to the time line and gave me updates, as the work progressed. Plus open on Saturday.

My son got in a car accident and our insurance was being difficult, they never allowed us to feel that pressure and treated us above and beyond, just the respect that they gave my son and I, I would recommend them over and over.

Its crazy how you all talk good about this shop.. But im having a nightmare ... All full of excuses they been having my car close to two months.. ridicules ... This is BS

I was going to use them to get the work done on my CRV but i work on the military base camp pendleton and needed my car for work i explained that i would be setting up a appointment for sunday or monday because those are the only days i have off when this was fees that they gave me for not even doing any work.. because of this i will not be getting any work done at this place and suggest those to find another shop this bogus unfair billing system for not doing any work is ridiculous and shows a shop being disparate for money these are the types of shops you stay away from!! i have provided email proof to show you exactly how they work. so after arriving to pick up my car i had to call the police inorder for them to release my car yesterday. UPDATE!!! AFTER GETTING MY CAR BACK THEY PULLED PARTS AND BROKE THINGS THAT DID NOT NEED TO COME OFF MY CAR AT ALL IM CURRENTLY TALKING TO A LAWYER WHO WILL BE STEPPING IN ON THIS MATTER BECAUSE THATS A FORM OF INSURANCE FRAUD COMPANIES ARE NOT SUPPOSE TO QUOTE DAMAGES THAT ARE NOT THEIR I WILL BE TALKING TO MY INSURANCE COMPANY AS WELL ABOUT THIS THEY WANTED ME TO SIGN SOME DOCUMENT STATING THEY WERE NOT RESPONSEABLE FOR ANYTHING ON MY CAR THEN THEY WANTED TO AUDIO OR VIDEO TAPE OF ME NOT SIGNING THEIR BOGUS DOCUMENT

Top notch great customer service highly recommend it

Great family place, honest, no B.S. people and the owner patriarch of the family is a master craftsman. I have referred my friends, family and clients and will continue to do so.

I tried calling too see if the body shop would sponsor a local youth team and the rep that answered the phone cut me off after I asking to speak manager or supervisor that handles sponsorships. Honestly thats rude and poor customer service.

Can barely tell the was a deep scratch

This shop does tip notch work and goes above and beyond for there customers.

Great job and friendly

Amazing work on my car looks like the accident never happened!!!!

Very patient having to wait two weeks for insurance reasons. Car looks brand new. Thanks!

Great body shop