We were very pleased with the service and delivery of carpeting from Olsen Rug. The service was very good at the store & they made the whole process of selecting carpeting very easy. The guys that installed it were on time, quick, & professional. I would definitely purchase flooring there again & highly recommend them.

I loved Olson Rug as soon as I entered their store for the first time in Mundelein store. Jim was great and so was Laura the dispatcher of the crew. Leo came to install the carpet right on the time and did a very good install. He and his crew were very polite and performed their work meticulously.All I can say is that I am a really happy customer from start to finish.

Can’t say enough great things about our experience recently! Jim was awesome to work with and helped us pick the perfect color and style of carpet for our new home. Shelton was very accommodating with helping us get the areas measured and the install crew (Leo) was absolutely incredible. They were timely, efficient, dependable and very nice guys in general. Laura and Andy were very helpful in planning the install especially when we needed to change dates. This is the second time we’ve used Olson Rug and we would definitely use them a third!

I just purchased new carpet from Olson Rug and flooring. I cannot begin to say enough good things about Jim and Shelton They are extremely knowledgeable and are such wonderful guys to work with! May I add, that their prices are excellent too. The level of customer service, that they provide is exceptional. They are both wonderful reflections on that store. That is why, I have been a repeat customer for about twenty years.I just had the new carpet installed this morning by two exceptional installers, Jesus and Alex. They got the job done quickly and perfectly. They totally cleaned up everything, and took away the old carpet. On my next carpet or flooring install, I will be sure to ask for them! Christy W.

Great price, awesome team! Sale rep Jim and the installation team ( Leo, Victor and Renee) are all very professional.The scheduling lady Laura is very easy to work with. She did a extra step to find the time to accommodate my busy schedule. Big thank to her that I can have the carpet installed before the holidays.Highly recommend!

The salesman was very helpful and well-informative. He addressed all my questions so that I could choose the best carpet for my family. The carpet installers were very professional and were detailed oriented with ensuring a high-quality job.

Very satisfied. We had a general idea of what we wanted to replace our old carpet with, but Mr. Jamieson did a good job of taking us through all the available options and explaining the process. Cant say enough about the two guys, whose names we didnt catch, who did the installing. Real pros.

The installers did a very nice job at my house and my carpeting looks great. In addition, the store in Mundelein was easy to work with and they were very responsive. I was overall pleased with the experience.

Really easy to work with no hassle and quick turnaround. The installers were also fantastic very friendly very thorough and very clean. Would use this company again in a heartbeat.

Very positive. The installers did a terrific job. When there was something that we were not quite happy about, they came back and fixed it, no questions asked.

Very helpful service and good quality carpet for reasonable prices. Thank you Jim for all your help!

2nd time Ive used Olson, always fantastic service and fair pricing.

Kind people and great service

They did a very good job !! thats awesome !! beautiful carpet !! love it !! thanks

Very accommodating and professional.