They are so experienced with stringed instruments, it makes the whole experience all the more enjoyable. We bought our daughters first violin after renting one for a year. They helped her pick the right instrument from the options based in her level. Very knowledgable, considerate and passionate owner/staff. Highly recommended.
They were extremely helpful and friendly! They had so much to offer at the store and had a bunch of options to choose from. I had a peg that broke on my violin and quickly came in to see if I could get it fixed. Thankfully, they could and I even got to see some of their supplies, which is where I will be purchasing from now on. Highly recommend
This place is amazing. Connie, Abraham, and Jason were very helpful. They were quick and efficient. Also very friendly.They repaired an open seam quickly in time for my concert and saved me!Thank you!
Love the services and the staffs are very knowledgeable and professional. Their rental instruments are great and good condition. Price is great!!!!! I highly recommend Sono Strings.
Amazing service, really kind and understanding. We went in to buy a new violin for my daughter and they helped us through the process. They let us barrow 2 violin to try at home before we purchased. Definitely recommend this place.
Connie Tsai and her team did us a solid! My wife and I were looking for a violin for our 20 year old son. Our sons music teacher recommended Sono and Connie in particular.We received friendly super useful advice and help. Although Connie offered us the option of renting, which has its own benefits, we ended up purchasing a beautiful violin with case and bow, all ready for our son.Connie and her team listened, were very friendly and helpful. There was no pressure at all. Just friendly advice and options for us to choose from. I highly recommend Sono Strings.
Loved the service and the instrument I got from there :-)
Very kind and friendly, this place was actually recommend by another music store. Will definitely be back soon!
They were really friendly and so helpful guiding my son who wanted to get a new bow for his viola. Loved their customer service.
Very cute place, super good customer service. They switched out the strings on my violin and put on the tape for the different positions, very happy with the service
When one of my sons cello strings broke along with the bridge falling off, happened to find this place on here. Let me tell you, not only are they very knowledgeable of these delicate yet beautiful instruments but they are the upmost humble people as well. Jason was not only able to straighten the bridge but was able to tune all the strings after adding the broken one.Theres people who know about fixing instruments but there are also those who care and go far and beyond on showing how to care for the instrument. My son was happy and along the way learned how to hold the cello in its bag as well.Thank you again for the your wonderful help this morning. Cant wait to hear him practice more now.
I have been to different places to learn cello and this has been the best one I have gone to yet. My instructor is very skilled and professional, not to mention the customer service is helpful and friendly. I have recommended a few friends of mine to try out their violins and lessons, and they all returned very positive feedback. In overall, you cannot find a better strings shop in the neighborhood.
Jason, the manager, was extremely helpful and knowledgeable when it came to answering my questions about violins and which instruments my 4 year old daughter would learn best on.The store itself is quite spacious and they offer music classes throughout the week in their many classrooms.I recommend this establishment for anyone looking for lessons by experienced teachers, friendly assistance, and purchasing, renting and repair of instruments. Two thumbs up!
Great customer service and very knowledgeable. They have great selection for all ages. I rented a violin for my child for the school year. The staffs are very friendly. I highly recommended this place.
I went in to Sono Strings to look for a viola. The staff is so helpful and they love what they do. Sono Strings has a great selection and great prices. I love my instrument that I purchased from them. This is the place I would recommend to all musicians.
Couldnt have asked for a better place to get my cello repaired! Great service, helpful and knowledgeable staff who go above and beyond, and very reasonable prices. Highly recommend!
Wonderfully helpful and they have very competitive prices on their rental instruments. They even have lessons, and offer free trial lessons (unheard of anywhere else in the area). They are also very passionate about their music. We were lucky enough to hear some beautiful cello while we were there.
Went in to replace a string. Wonderful, dedicated and professional service. Friendly and cost effective and the repair was done within 10 mins. Patiently explained how to tune and take care of the violin etc. solo strings, wish I could give you more than 5 stars for the excellent service you provided today.
Friendly staff; great service. I went in for a tailpiece swap, and was looking to get it raised a bit. They did it pretty quickly and cheaply.They also have a good selection of reasonably priced bows.
Drove over from the East Bay with my daughter to have her sized for a bigger violin. Friendly staff, helpful service and good price. The sound on the advanced 3/4 rental instrument was wonderful!
My goodness! I have a great time every time I visit this shop! Friendly and knowledgeable staff! The kids who come in for music practice seem to always have a fun time! Definitely would recommend everyone to have music lessons here and also repairing your instruments.
I went in to get a string replaced on a violin. The owners welcomed me as soon as I stepped in the door and got me taken care of promptly. They only charged for the string itself, no service fee for stringing it on, and I was given very helpful advice on proper storage and maintenance of the instrument.
Dope place dope people
Sono Strings have a great selection on instruments. The staffs are very welcoming, helpful and knowledgeable. A friends recommended for a bow rehair. They also have a great selection of strings. The best deals on quality strings instrument and repairs anywhere in the Bay Area.
It’s been about 8 years since I played violin and I recently picked it back up. I was in need of a new violin and having never bought a violin from an actual shop, I felt intimidated, a little lost and not completely sure of what to look for. After calling a couple shops in my area, I decided to call Sono Strings. I spoke to Jason, a luthier at the shop, and he was very kind over the phone and told me price ranges and answered some questions I had. The next day I traveled about an hour and 30 minutes to check out some of their violins. I was really anxious and a bit nervous not knowing what to expect (the only violin I had ever purchased was a violin that I bought from a pawn shop in middle school). As soon as I stepped foot into the shop I was greeted. Jason had remembered speaking to me the day before and began helping me. He allowed me to test out about 10 or so violins that were in my price range. I tried out each violin in one of their practice rooms and spent about 3 hours carefully choosing the right violin. Once I found the violin for me Jason brought in a ton of bows for me to test out. Another guy (I didn’t get his name) had helped me decide between two violins that I was stuck between and also helped explain to me the differences between bows when I was unsure of what to look for. When it came to picking out a case for my new violin Connie and Jason were both helpful and gave me a few options to choose from. Overall, I really loved the customer service I received from all three of the employees in the shop. They were very patient with me, informative, and kind. My experience with Sono Strings greatly exceeded my expectations and was well worth the hour and 30 minute drive. The daunting task of purchasing a violin quickly became an enjoyable process once I walked into Sono Strings. I would recommend them to anyone looking to purchase or rent a violin and will be going to them for any future violin needs.
Super friendly and experienced staff. Everyone in the store was very welcoming, and they did a great job with repairs on my cello. Highly recommended! :)
I had a very good experience at Sono strings. They were very reasonable and knowledgable. They only have been open since January 2016, but they have been in the string instrument industry for around 10 years! I am surprised to see they are trying to better the community rather than just trying to make money.
I came in to buy a violin string. Very friendly, had what I needed, price comparable to Amazon. Also the staff offered to put the string on, if needed. Happy to have Sono Strings in the neighborhood!
I went to the store with my own sit of strings and a violin not rented from the store, they were so kind to help me string my violin free of charge. The staff is kind and gentle. I totally would recommend.
Staff was incredibly friendly and helpful. Will definitely be going back for my violin needs in the future.
Their rental instruments price is affordable. Their services is beyond great. I highly recommended this shop.
Great services and repair work. Great turn around time for the bow rehair. Love the shop and services. Highly recommended!
Great looking store near the 85 entrance in Mountain View. They are very friendly and its good to be able to ask questions when you are a parent that doesnt know much about the music instrument industry. A local gem!
I recently brought in my violin bow to Sono Strings for a rehair. The services is fantastic. I got my bow back less than a week. They not only do rehair but other repairs. They also have great selection on instrument. They have great price. The people are very knowledgeable. There is also a studio where you can take lesson there.
We went in to Sono Strings for a bow rehair. We drop it off on Wednesday and I got my bow back on Friday. I got my bow back less than 5 business day. Woah, great bow rehair. Love the services, the shop environment, and the staffs at Sono Strings are so knowledgeable. Great customer services and great price. I highly recommended Sono Strings.
Love the place and their service. The staffs are wonderful and knowledgeable.
Went to Sono strings today because my daughter is coming in from out of town she needed her guitar strings changed in tune Jason at Sono hooked it up for free its good to see that the small things can be done without a price good job
Good store so cool
I love this store
Sono strings are the only strings for me