Left Mercedes Dealership, where I was only a number fighting poor service and trying to envelope a workable relationship only to have turnover in staff to force me to start over. Found Raymond and brought one of my Mercedes-Benz in for service witch went well and cost less than dealer ship. My relationship and trust is through Raymond! So far, so good. Thanks.

Staff is very friendly. Price is reasonable. Very satisfied by their services.

Friendly and very helpful. They have a very fair price for quick and quality work. My family friend recommended them and now I always visit them when I need my car fixed.

Ming and Raymond has serviced my SL 500 for years. Great service beyond a fair price and they a customer for life

They were amazing! Took me right away and were finished on time. Their work was thorough and carefully explained.

My experience was great! My oil change was fast with no hassle and the price was reasonable.

These guys are the BEST! They shopped around and found me an OEM part to save me money - I didnt even have to ask. Fixed my broken part and the scratches on my car in a few hours for less than 1/3 of the internet estimates! Highly recommend!!

Very sleazy.went there for smog test. They told me it would be $58. When I picked up the car, they showed me under my hood there was a piece of a hose was clearly not connected. They charged me $49 for the failed test.Why did they go ahead and did the test when they could clearly see the missing piece of the hose?After I paid, they told me it will cost me another $40 to get re-rested after I get my hose repaired.Dont go there.

Excellent service and friendly helpful staff.

Professional! Friendly staffs and excellent service !

Raymond and team are excellent. Always professional and honest about their services.

Raymond and his crew are a pleasure to work with. Ive been taking my car to them for years. They are honest, expedient and an overall fantastic value. Less than half the price of the dealerships with just as great service. Highly recommend

I have been coming here for all my Benz’s since I moved to California in 2015. Ming, Raymond, and their entire staff has always been very professional, efficient, no BS, doesn’t try to overcharge me, tell me honest opinions on what needs servicing and what can wait, and prices are very reasonable for the HIGH quality of work they do. I HIGHLY recommend them for any of your Mercedes servicing needs.

I have come here for 3 years of maintenance now, and I have had a predictably good experience every time. Very friendly with great service.

They saved me a trip to the DMV. Smog it did the entire out of state registration processes.

Update:They sent multiple service request emails less than a year after my service and never addressed the mistakes they made servicing my car. I would not recommend. See below to understand why.While I should assume they did a service, the service indicator was NOT reset, and there was grease all over my steering wheel after the service. I’m not sure this is a place I’d trust with my car with due to lack of attention to detail if nothing else.I also tried to call them three times to discuss the issues over the phone with no answer. Now I’ve given up and wrote this review, so it’s not for lack of trying to understand what went wrong.The people I talked to there were quite pleasant. So it’s too bad the service on my vehicle wasn’t to the standard I expect.

Work was finished on time as promised.yes

Fast and convenient one stop shop! You can get your registration stickers there too!

Courteous, honest and high quality work!

Ming and his shop personnel are thorough and top notch in their technical expertise and customer service and support. We always go back to Mings shop for service and repair for every Mercedes automobile weve owned since 1983. Ming and his shop personnel can be trusted to do all kinds and levels of repair and maintenance. He is honest and trustworthy. We depend on him to do whatever our cars need to keep us safe year after year. We are thankful to Ming for his help.

Had a once over look on my 10 year old GLK before a 2750 mile trip. Raymonds techs are careful and detailed. I was given an advance notice on things weve been watching that will need attention so that I can plan ahead.I like to wait for my car, so reserve my last star for a clean and comfortable place to work...

Have been taking for annual inspection since we moved to the area. The service is great. They call for any recommendation and fair pricing. Good quality for reasonable price. I strongly recommend them.

Truly professional team and very reasonable. I highly recommend taking your Mercedes out to this workshop, if you want to stay away from those crazy Merc dealers. I did! I own an ML350 (2015) and really care for my beast!

Great people that really know what they are doing. Raymond is great we have been taking our Mercedes there for about 14 years and always happy with the service and value

Ive been taking my Mercedes to Mings shop for a decade now. I wouldnt go anywhere else. Theyre the most competent, honest, and friendly people. Ive also saved a lot of money by not going to the dealer. One time, a dealer quoted me 5 items to be repaired, but Ming gave me his honest opinion that only 2 items needed repair. Theyre the best!

Once again I had excellent service at Mercedes service of Mountain View. I called yesterday morning and within 30 minutes my car was taken in, I was offered a loaner car, and I picked up my car at the end of the day with very accurate charges that were quoted beforehand. Raymond took excellent care of me from beginning to end. He knows my car history and always helpfully answers my questions as to when I need my next service.I highly recommend Mercedes Service of Mountain View!LDB( Mountain view)

Ming and Raymond are the best! Always dependable and they give it to me straight up. Been coming here for years and will continue to do so! Just make an appt now, you won’t regret it

I had service A maintenance performed for my E350 at Mercedes Service MT. and am pretty satisfied with the job there done at reasonable price. Staff was courteous and helpful. Will go there again for future needs.

They fixed my tire pressure for free! Will definitely come back if I run into any issues with my car.

Ming Lin and his crew are always helpful, and their service is competent and prompt. Prices are very competitive. Five stars, for sure!

Great, as always. Friendly, knowledgeable, fair, and efficient.

Fixed my old merc quickly and explained what likely happened to cause the issue.

I was Mercedes Exclusive customer for years. Since their quality of service dropped and price went up a lot, I decided to go somewhere else. I had small services somewhere in Santa Clara for a short time. Since intake manifold is a big one this time, I shopped around. While I found Ming, the reviews showed many of them were customers from Mercedes Exclusive too. Their feedback convinced me with similar experience. I decided to go with Ming who didnt disappoint me at all: the service was done within 1 day. And they mailed/emailed the report with corrected code. I am glad to have Ming nearby. :-)

I have taken my E350 to Mings shop for many years and am happy with his service, technical excellence, and responsiveness. Ming explains the situation and proposes best solution to the issue at hand. Am a happy customer.

Brought my Mercedes ML 320 in for some complicated engine issues and both guys were friendly and helpful. They were able to troubleshoot and fix my car while keeping the costs down. They also kept me updated throughout the week and were accommodating of my schedule to pick up the car. Will come back here in the future.

Mr. Lin and his staff are the best quality technically, honest and lowest in price, punctuate in completing tasks and warmest, patient and professional in service and attitude.

Fast service, by the book no nonsense smog.

Super nice service, nice people and fair price. Highly recommend to come here for Benz service. Never do it at dealer or prepaid service at dealer!!!

Wouldnt take my 2012 C250 Coupe anywhere else. Ming and his team know their stuff. I leave safe in the knowledge that my car has been taken care of as well as it would have been at any Mercedes dealership, but for a LOT less money. Raymond at the front desk is also a pro, and a pleasure to deal with. Highly recommend.

Expertise cannot be beat.Ming and his expert professional mechanics made my 1986 MB 560SL to operate like the day I originally took it from the showroom, and yet Ming is still convinced he can improve on the idle modules function! Impressive! The positive warmth and respect given me by Ming and Raymond makes going to this shop a delight.Recommended

As always, this facility has great customer service, efficient timelines, and gets the job done with minimal interactions. I drop the car off, pick it up, and the work is completed. I highly recommend this place.

Fast, friendly, professional service. For a modest fee, you can pay your DMV registration here after your smog passes, and get your sticker without dealing with the DMV directly. Worth the extra cost, IMO.

Honest and reliable service consistently! Loyal and happy customer for several years! Specializes also in older models and G-Wagon repairs/service.

These people are the best...so helpful, honest and efficient. In the few cases they cannot do the work, they send you to the best people to do the work. Highly recommended!!

Great service, friendly, easy, and fast

Ming, Raymond and the rest of the crew are amazing! Theyve kept ol Blue going and expect another 100k more. Great work, fair prices and Noble commitment to doing the right thing.

Called multiple times . Claimed that they were busy and hung up on me immediately. Couldnt even ask for a manager. Apparently they didnt even have time to ask whats wrong in a call.

Highly recommended. I will definitely return here for smog tests. They also provide some limited DMV registration and ownership change services.I had to wait a few minutes for the one employee to serve a previous customer, but their service was clear and fast! Their prices are written clearly on the wall (and that they accept credit or debit for smog tests).

Ming and Raymond professional and courteous service and truly care about your business. Highly recommended!

I had a very good experience with them. The person who handled my car was clear in his expectations, very friendly and patient in attending to all my questions. I was very happy with their servicing. Quality work!!!

Good service and customer care. Would use them again!

We did a smog check here - really fast and professional service. The staff is friendly. Highly recommend!

Honest: no unscrupulous surcharges for SUVs; no reliance on coupons for reasonable prices (prices are posted clearly). These are common pricing tricks (that I hated) in other smog test providers. Note the (posted) $8.xx DMV charge is charged by everyone. In the past I put up with all these pricing tricks at other providers to save a few dollars but it’s maddening and I will no longer do that. Smog testing is based on defined legal standards so the work is precisely the same everywhere. Choosing a provider just comes down to price or service - I choose service at Smog It Test Center.

This is the only place we trust we own three Mercedeses two R350 and one 320 E class.We receive six star treats along with six star treatments of our cars by professional, knowledgeable, friendly and trustworthy mechanics Mr. Ming and Reymond are awesome! Thank you!

Ming is the most reliable and professional mechanic I met, I had a weird noise from the stireng wheel, they fixed it and didnt charge me cause it was minor fix

Brilliant. They kept everything very simple/low-fuss. No appointment, waiting room with WiFi, courteous/conscientious staff who gave me accurate wait times for the whole affair. Even stopped to check if I needed the inspection at all - to be sure I didnt pay for a procedure the state didnt need. They submit electronically, so no need to do any additional paperwork on my side.

I love coming here for smog or vehicle registration! Joe is honest and I trust him to tell me what’s really going on with my vehicles. He almost always gets me in on the spot but call ahead just in case. I don’t know why anyone would go to a DMV and wait all day for basic vehicle registrations though. I’m always in and out quick at Smog-It. They even have free WiFi in the waiting room if you want it. I can’t recommend them enough!

Courteous, friendly, knowegeabe. No up selling, just great service. 2011 E350 runs like a top

This mechanic always fixed my car problem that other one could not. He finds the cause to my car problem correctly and promptly finished it. He earned my trust for fixing my mercedes now.

Ming and Raymond are great and honest. An excellent alternative to MB dealerships. Highly recommend.

These guys are the best. Treat you well and know Mercedes and Lexus!!! We do not go anywhere else

Wonderful. Fast. Also purchased tabs here, so I saved a trip to the DMV. It was recommended by yarnells next door (which is also great)

Ming was wonderful letting me know that it was dangerous to drive my car given abc malfunction and fluid leak, that it would be expensive so if I had warranty at dealership that I should take it there, and that my prior car repair place had likely loosened the hoses to require anothor service. I feel blessed by his honesty and kindness. I will come here in the future.

Owner operated. He also do excellent repair. Fixed clutch and shocks on my wifes car.

Nice shop to get your Mercedes maintained and repaired. The owner said they will work on BMWs as well.

Great quick smog check. Joe was very nice and has been here for 2 years in this location. The shop was supposed to open at 8:00am, and Joe showed up at 8:20am, but it was not a big deal.

Amazing service! Wont go back to the dealership anymore. Ming and Raymond are professional on getting my Benz serviced!

Did only the work that was necessary and did it well.

Excellent and honest AAA + job

Very easy going. helpful and kind.

Great service. Fast and professional. Highly recommend if near Mountain View.

Did SMOG check, very fast and efficient

The one shop your car can be smogged while you wait...or have your car serviced.

Ming is very knowledgeable on MB.

Ming and Raymond always go the extra step to help make driving 35 miles to Mountain View from Berkeley, totally worth it.

Absolutely great experience- highly recommend!!

Ming is a good mechanic.

Excellent service!

Very honest and nice!

Great service, friendly, easy, and fast

Great and fast service.

Great service

Stellar

Great MAN

Fast

Painless and convenient!

Great service

Master Lin is a Mercedes expert