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Big Smoke
305 American Legion Blvd, Mountain Home, ID 83647, United States
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Big Smoke
Comments
Jo
Review №1

Great people. They are always friendly and helpful

Na
Review №2

The prices here are amazing and the staff make all the difference. Trent was so personal and caring. Really had a great chat. When you get a chance stop by. Truly recommend this place. My favorite stop for tobacco and beer.

Sh
Review №3

Love this place. Ive gone here for years. Most of the staff know me and my family by name. Theyre always friendly and kind.

T.
Review №4

The staff is always friendly an sociable

Br
Review №5

Stomy and Terry have the best customer service. They make me laugh every time Im in the store.

Sa
Review №6

The gals are amazing. Their service is above and beyond. Always cheery. The store opens on time. They stay stocked. Love this store.

RT
Review №7

Nice people an sevice

Ai
Review №8

Absolutely great staff. Everyone there has always been friendly over the years, and I love being able to go in there.

Ke
Review №9

These are the most wonderful people youll ever find great place to go to and wonderful cigar boxes for sale

Jo
Review №10

I didnt go there. I went to the building next door! I hate smoking!!

Ti
Review №11

The people are all awesome

As
Review №12

The staff in there are the nicest people Ive ever met in a smoke shop. Very knowledgeable, very friendly. I stood and hung out in there for an extra 20 minutes one day just talking to staff. The best place in Mountain Home to get smokes.

Bi
Review №13

Love the people who work there. They are great to talk to. And very help full. Keep up great customer

Ka
Review №14

Its nice and always ask for ID

Au
Review №15

Good store friendly staff!

Ch
Review №16

Love this place. Now got rewards. Thats whats up🤙

Ca
Review №17

Employees are just the best! Friendly and always helpful. Great service.

Aa
Review №18

Most the time I love coming to the store the staff is mostly sweethearts. but todays shift worker was rude.

Ho
Review №19

I went there to grab a carton of my smokes and my energy drinks for the morning.. I asked for my Marlboro red 100s and proceeded to pay and leave. I get home and a couple hours later went to grab a pack so I could smoke my last cigarette for the night and noticed they were shorts. I thought no big deal Ill just go buy a pack of 100s tonight at a gas station, leave a message on their machine about the mix up, and get them exchanged tomorrow. I looked for the receipt in the bag they gave me and didnt find one. Again, no big deal I know what time I went and exactly what I bought so they could give me a duplicate receipt. So I go during my lunch from work because I know there would most likely not be a manager there after 5pm. I get there to be told I couldnt exchange because I left the store already before I noticed they were wrong, in a very rude manor I should add. Granted Ive had many people in various places give me the wrong ones before so yes, I shouldve checked before I left but they looked right because the boxes to both are so similar. So now, my no big deal turned into anger for none of these issues were my fault yet I was stuck with a full carton of cigarettes I did not want. Lets face it, cigarettes are not cheap nor are a full carton of them. I took a step on my own and asked a friend of mine if hed like to buy it for 50 bucks flat because I personally dont have 55 bucks to just throw away at another carton of smokes but I could spare 5-10 dollars. Sadly, my friend didnt have the money to do so and told me to contact headquarters because he felt the situation was wrong on their part and there should be no reason to be treated the way I did. I agreed. So I call the store to get the number to call. When I spoke to the person on headquarters I was told that they should have been able to exchange this carton no problem and helped me tremendously. They said theyd call the store and get them to exchange them. They even told me they were sending me a gift card. They also told me that there is no policy about leaving the store and not being able to exchange them. I thought this is handled amazingly and I was very grateful for who I talked to on the phone, which I dont remember her name. Once I made it back over to the store is a different story. Once I got there I received dirty looks from the two girls I talked to previously and when I spoke to the manager he proceeded to tell me this is my fault once again. Meanwhile, the older of the two girls made a rude psh sound like I was in the wrong for calling headquarters and getting them in trouble for being rude and not helping me in a situation that was an employees fault. I will not be returning to this store.

Da
Review №20

I love both locations equally, but this is the store I started in years ago. It feels so good to be home!!

Mi
Review №21

Always a pleasure doing business with them. Excellent customer service with what Im sure are the prices to beat in town keep me coming back.

Zo
Review №22

The guy that works there is very rude

Ka
Review №23

Love the people that work here

An
Review №24

Its always great service and if they dont have what you want they find something for you.

Ba
Review №25

Good prices, great people Terry especially 😊

Me
Review №26

Employees are very polite!

ka
Review №27

People GREAT. Supplies plentiful.

Br
Review №28

Always fast service and polite.

Sh
Review №29

Terry is funny! Super nice people, really good prices and helpful if you need anything!!

Ka
Review №30

Great when I need to get wine for my mother in law

Am
Review №31

Great staff. Very friendly

Do
Review №32

Im new to the area so was looking for cheap smokes what a great place clerk was very helpful in helping me get the best deal for the money I had also went in with change one time most places dont like this but they were very nice about it I love this place

Jo
Review №33

Both Places Have a Fast Friendly Staff, which Makes for a Nice Visit Every Time. Prolly Gonna Run into Some Good Friends while Youre Inside.

Ta
Review №34

Great one stop shop for smokes and other tobacco necessities that you may need.

Ni
Review №35

I like that the coffee costs less there.

Kr
Review №36

Great costumer service. Smoking oermitted inside.

Th
Review №37

Great selection of tobacco products and beverages

Jo
Review №38

Friendly, helpful and convenient; knowledgeable about that which they sell. ☺JFP

Th
Review №39

Good customer service

Sh
Review №40

Dig this place. Always fun

To
Review №41

A great place and always friendly staff

Ni
Review №42

Monica was funny and sweet. She got me hooked on Monacos cheapest place to get them

xB
Review №43

Everytime i enter this establishment i get more cancer. I really enjoy the staff minus that helen lady and i would return only once she is not there. No but fo real why so much porn. 10/10 will return again.

Aa
Review №44

Friendly staff and good prices.

Am
Review №45

Fast friendly service. Good deals on beer!

Du
Review №46

Clean store and friendly people

Da
Review №47

The people are awesome here

ba
Review №48

Love Emily and Zach both friendly faces I enjoy

ma
Review №49

Very helpful and Im enjoying my vape!

To
Review №50

Because the great people

Ky
Review №51

Most the staff is great prices are great good environment pet friendly i always make a stop when im back in town

Ro
Review №52

Friendly staff, Great selection of items.

Sa
Review №53

Prefer to go here then anywhere else in town

BE
Review №54

GREAT PRICE FRIENDLY STAFF

Ja
Review №55

Love the customer service

Ro
Review №56

Quick service friendly good variety

te
Review №57

Great staff and so many all over

Ti
Review №58

Friendly staff with lots of products to choose from; beer, tobacco items, lotto, etc...

Ce
Review №59

Love my peeps

Da
Review №60

Excellent product choice and awesome stuff...

Li
Review №61

Very nice and employees are very welcoming

an
Review №62

Go there every other day they are friendly

Er
Review №63

Friendly......great place to shop

Mi
Review №64

Great service and selection cigarettes, cigars, and sundries.

Ch
Review №65

Best smokes in town

Su
Review №66

Very nice staff

Sa
Review №67

Cheaper then convenient stores

Bi
Review №68

Friendly staff

Je
Review №69

Great friendly people

Ca
Review №70

The staff is helpful, friendly and on it

Pa
Review №71

Drum tobacco ... Hurrah!!!

Mi
Review №72

If you smoke... They have everything.

Ap
Review №73

Love the staff

Gr
Review №74

Mountain home success in the tobbaco war..

Li
Review №75

Friendly helpful fast

Ch
Review №76

Best prices

Ka
Review №77

Good people

Ha
Review №78

Dont go in here often

Na
Review №79

Great staff

Su
Review №80

Fast

Ja
Review №81

Your average smoke shop

Pa
Review №82

Love the girls!!!!! You rock!!!

Vi
Review №83

Have everything you need

J
Review №84

Thank you Bid Smoke

An
Review №85

Had what I was looking for, clerk was chill

Ch
Review №86

Smokes and beer.

Information
12 Photos
86 Comments
4.6 Rating
  • Address:305 American Legion Blvd, Mountain Home, ID 83647, United States
  • Site:http://tbcollc.com/
  • Phone:+1 208-587-7354
Categories
  • Cigar shop
  • Tobacco shop
  • Vaporizer store
Working hours
  • Monday:7AM–11PM
  • Tuesday:7AM–11PM
  • Wednesday:7AM–11PM
  • Thursday:7AM–11PM
  • Friday:7AM–11PM
  • Saturday:8AM–10PM
  • Sunday:7AM–11PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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