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O K Tire Stores
1706 W Broadway Ave, Moses Lake, WA 98837, United States
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O K Tire Stores
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Br
Review №1

A family member recommended this place and I am so happy they did. Outstanding service. I got a new set of tires and had my brakes replaced. They had two really good specials and the mechanic Miguel did a great job. Great warranty on tires and they didnt try and upsell anything. Ill be a lifelong customer.

Da
Review №2

Very highly recommended.I had some play in my steering and wanted to get it aligned originally through Les Schwab, but they tried to dig deep into my pockets and rip me off. I called OK Tires and Miguel offered me to bring it in for him to check it out right away since he was free. He inspected a few things and found two simple nuts that needed to be tightened down vs Les Schwab, who advised that I needed new control arms. A $100 tip saved me from an unnecessary $1000 bill. Thank you Miguel and OK Tires.

Ty
Review №3

Had a vibration and thought I needed In alignment or wheel bearings 100% for sure went in there, all I needed was rotated tires and tires balanced, charged me 50 bucks and out of there in an hour no vibration five stars

Ja
Review №4

Well they didnt do the alignment on my car that is free when you buy 2 tires or more. And i need it and dont have the money to pay for one. Seems pretty much like false advertisement. Thanks OK Tires. For giving me a headache.

Ro
Review №5

I love ok tire they helped me out more than once they put a the rest in town to shame the staff are very helpful an thats where my car gos an thats all there is to it, ok tire dont forget the name if you need good help that it go there, there the best at it....

Ro
Review №6

Bought 4 Cooper tires in Oct was told I would get 70 dollar rebate. Also got free alignment with it on my 2013 Chev 4X4, waited to get alignment till 5/18/21 told them that day truck was pulling to the right and was told that was normal. Dropped off wife truck 98 Chev P/U 2 wheel drive for alignment and it pulls to the left, told that was probably from the crown in the road. Asked about the rebate that I still havent received. Told that after this long probably wasnt getting it. They said to go on line and check with Cooper tire. I did so and immediately as putting it in they said that as of that day I qualified and would now get my rebate. this was on the 18th of May, Remember bought the tires on Oct 28th of 2020. They had in Dec said I would get it in about 8 weeks. On 5/24/2121 said they had said they had sent it to address on receipt but their was none. Tonight they called and claimed they had sent a card and to my PO box in Dec but had just gotten that info yesterday. Left me on hold for 35 min transferring. call. Called me back at 4:39 along with whoever Trelleborg is, between them and automated call nothing could be heard. They seem to lie and cheat, My advice is DONT DO BUSSNESS WITH THEM. Just had Beeline do a brake job, honest and excellent work, Just had brakes on trailer and bearings done today for 1500.00. Bought tires for other truck from Discount Tire and the VW and trailer. They also gave 70 dollar rebate on Michelins, on all 3 vehicles. For 70 dollars they lost several thousand.

cl
Review №7

Use to be a great place to get used tires but just like a lot of tire stores they no longer sell used.

Je
Review №8

Goose Hunting trip almost cut short. Miguel Sanchez went above and beyond his call of duty for me. I showed up at Ok tire shop about 2 oclock on a Friday afternoon with seized right front brake caliper... Not only did he fix it for me same day he did so by returning to work after his 3:30 Chiropractor appointment. He is truly a man of his word. You can trust Miguel with your vehicle hes a straight shooter and only does what is necassary to get you safely back on the road. Ok tire is lucky to have him as their employee.

Gr
Review №9

This place is legit, I bought two cooper tires and they gave me a free alignment. Highly recommend this place for any tire needs 🔥🔥

Ch
Review №10

Well I wont let these guys work on my truck again...I bought new tires from this shop in November and paid a little over a grand. This came with an alignment but their machine was broken. I was given a voucher as the alignment machine was going to be fixed by Thanksgiving week. They ended up not getting the machine working until January so I got the alignment about a month ago. This was an inconvenience but not my issue.Today I noticed my truck was pulling to the right on the freeway so I stopped to make sure my tie rods hadnt loosened up. I found that during the alignment the shop had taken a torch to the inner to outer tie rod connection without removing the inner tie rod boot. The boot is torched so I will need to rip everything apart to replace this boot before I wreck my steering rack seals. This will cause me to loose my front end alignment so the shop effectively accomplished nothing. Who knows, maybe they cooked the grease in my outer tie rod (replaced in December) so that may need to be changed as well.After finding this I checked my tire air pressure because I was still looking for the reason the truck was pulling to the right. The air pressure on every tire was over 50 pounds. I thought that couldnt be right so I stopped at a gas station and bought a new tire gauge but this showed the same thing. This is a 1st gen single cab Tacoma and the door sticker recommends 26 front and 29 in the rear. I deflated my tires and found they were well over 50 pounds as it took a while to get inside the bounds of the gauge.So in short Im glad I found the bad inner tie rod boot before my steering column got wrecked, and Im glad I checked my air pressure before the first sunny day when my tires go pop. The bottom line though is that I shouldnt have to be doing this stuff. Thats what I paid these guys to do.EDIT:In response to the tire pressure comment by the owner:Load determines recommended tire pressure, not load range. You cant inflate the tires for max loading and expect they get better tread wear on a 3000 pound vehicle. The weight of the vehicle stays the same so the tire pressure should stay in the same ballpark as what the door tag calls for. Your optimum tire pressure will vary a bit due to the tire construction (i.e. stiffer sidewall, narrower width than stock) but only a chalk test will tell you at what pressure your tread is wearing evenly.

Be
Review №11

Awesome service! Friendly staff. Didnt charge me an arm and a leg.

li
Review №12

Ok tires takes care of all my tire needs. Car truck and horse trailer.

Ma
Review №13

Great service, friendly mechanics and affordable prices. They got me in earlier than my scheduled time for an alignment and had it knocked out in 30 minutes. I definitely will be back in the future.

Mr
Review №14

Very friendly and professional. Great alignments

Ga
Review №15

Excellent service, friendly and professional. Got us right in. Would recommend them.

Sh
Review №16

The ONLY people who touch my wheels, tires and breaks! Paul and his crew are amazing! I adore this whole place!

Sh
Review №17

They were very friendly and courteous. Will recommend them highly

He
Review №18

Very pleasant experience and they are happy to work within fixed budgets if products allow. 🇺🇸🤘

Je
Review №19

Great service. Fast work. Friendly staff

Pa
Review №20

Great service

Ho
Review №21

I found Okay Tire service to be quick and done right the first time. They were friendly, and to be honest they made me feel like a relative. I guess its because its a family owned business, since 1957. It is the first tire store ever to open up in Moses Lake. I recommend it hands down!

Ru
Review №22

Quickish and easy done

Je
Review №23

Very helpful, fast quote and friendly service

An
Review №24

Great fast and Friendly service! Not pricey either!

Sh
Review №25

They had the car for 3 weeks for front end repair- nothing found. Had to call after 4 days of paid $700 in advanced for tires (they had in stock) they said they lost the work order. They said they would have it done later that day- went to pick up and missing lug nut. They stated it came in that way Not an accurate statement. Sadly I think the stores are finding it hard to compete and lacking so many customer service skills!

tr
Review №26

Great service.I was going to buy a tire, they patched my old one.Came back and had a alignment done .

De
Review №27

Okay tires is the best in town.. they have the best service theyre kind and very quick. And their prices are excellent

Sp
Review №28

Miguel was fantastic! Provided quick service when we broke down on a road trip. Friendly, informative, and a sense of humor to boot!

Mi
Review №29

Great customer service and employees friendly and quick

Ja
Review №30

Grait servis I was in and out and had a full understanding of what was done Miguel was fast eficent and I would recommend anyone to come her and ask for Miguel

Ti
Review №31

Very quickly got us on our way.

De
Review №32

Came into ok tire with the wrong size snow tires for my car. They happened to have a spare set of wheels that they sold me for an incredible price. They turned a really bad dah into a great one. I was very happy with their service and will be a returning customer. Thanks OK Tire. You guys rock

Ed
Review №33

Friendly and helpful. Waiting for service is usually brief. They listen to your needs. Definitely feels like a mom and pop type of shop rather than the more fancy type of shop like Les Schwab.

Sh
Review №34

I have used these guys for years. Trusted them with all of my cars. But they recently sent my son back out on the road after saying he had 50k miles left on the brakes but grinding noises were horrific. 2 more shops proved he had NO brake pads and his rotors were damaged beyond repair. Metal on metal!! Im not even sure they even looked at the brakes.I was to get a free alignment with the 4 brand new tires I bought, but they told me the alignment was fine. However I KNEW it wasnt. The other shop also proved it was COMPLETELY out of alignment. Something else i had to pay for.They have lost my business and all of my family. Soo disappointed!!!

to
Review №35

Great people, Friendly environment, Easy to talk to.

St
Review №36

Amazing customer service

Ye
Review №37

Very quick check, nice Service

Ga
Review №38

Always take care of my needs and i have always been happy with this place dont have a bad thing to say great place give it a try.

Ra
Review №39

Very poor business and shady. I took my rig in for a alighment and they aligned it charged me and when I left it was out of alighment...they (allighned) again still not aligned right. Looked under the rig and only one spot in the truck had been touched so obviously they didnt do the alighment or only one part anyway. Turns out all 4 ball joints and idler arm were bad on my rig. And these guys never said a word and charged me for something that is impossible to do with bad ball joints. They obviously have know concern for customers or customer safety. Stay clear of this place unless its only tires you need but other than that go to one of the more reputable tire and suspension stores.

Mi
Review №40

Miguel done fixed my car up good

ke
Review №41

Great tire shop,people friendly rotated tires and balanced for free.bought a set of tires 2+ years ago either this winter or early spring I will buy another 4 tires.I habe been buying tires there for 20 years

ir
Review №42

I just moved to Moses Lake wasnt happy with Les Schwab went to Okay Tire Paul gave me a quote on things that Les Schwab said my car needed before I could leave for around $800 Paul and his people did the work that needed to be done for about half the price I have never went anywhere else

Do
Review №43

Had them to repair flat tire for lawn mower. They did a good job fast.

Du
Review №44

Fast great service at a amazing deal

Lu
Review №45

Had my ball joint replaced asked for the premium ball joints. Drove out to check cows in our pasture and my front end dropped to the ground. I had just got a new paint job, new bumper, and new fender flares and when it hit the ground it ruined all I just listed. So I called them they told me it was because I was hot rodding it. Funny thing is the original one lasted since 1988 and the one they put on lasted 4 months (90% of that time the truck was getting a new motor and was in the shop) and only put 963 miles on it. They told me the would replace the ball joint but would not pay for damages or the labor and alignment. I told them that that should be between them and the supplier and not on the customers expense but they didnt budge even a little. I replaced the ball joint my self with a Napa gold ball joint and I messured it and compared it to theres and it was 3.07 times as thick. So after all damages I have spent $1,500+ to fix damages. So I warn anyone that gets work done there be careful.

Ro
Review №46

Excellent service, friendly and have me a great deal.I will be back for more tires.

Cu
Review №47

Friendly and helpful

Lo
Review №48

They were polite. Service was fast.

Wi
Review №49

Awesome knowledge staff good repair shop.

Pi
Review №50

Let me wait 2 hours while they helped everyone els walking in the door, this shop doesnt care about anybody they dont know....steer clear

ro
Review №51

Really good service

Sh
Review №52

Always willing to help with great service

Ed
Review №53

Honest and up front.

Ro
Review №54

Great staff.

Ta
Review №55

By far these guys are my favorite! Not only do they do excellent work but they always do right by their customers. Keep it guys! I will always go to you for all my tire needs.

Le
Review №56

Because staffcwas sketchy

Do
Review №57

I have bought many sets of tires here. Paul and his staff have always treated me first cabin.

Sa
Review №58

Thank you for your service at least you helped us out with the other places they said no they would not help us because we won department so late in the day I thank you to you I got my realignment that thank you very much stop

Je
Review №59

The people that work there are very disrespectful to customers and there not sure of the jobs there found they have front end alignments that only do the front not the rear of the vehicle

fl
Review №60

Very nice and onest

Al
Review №61

The service is is awesome

Je
Review №62

Good honest storekeeper.

Mi
Review №63

Great service

vi
Review №64

SUPER

Fr
Review №65

Good service

de
Review №66

Affordable, Fast, easy to find

El
Review №67

Great service

Mi
Review №68

They work with you

Ma
Review №69

Excelent service.

Information
9 Photos
69 Comments
4.2 Rating
  • Address:1706 W Broadway Ave, Moses Lake, WA 98837, United States
  • Site:http://mloktire.com/
  • Phone:+1 509-765-7863
Categories
  • Brake shop
  • Auto repair shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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