I worked with Don to trade in my last car and purchase my Mazda CX-30. He was wonderful to work with and I cant recommend him enough! I admit, I went into the dealership dreading the whole car buying experience, but Don was quick to answer all of my questions and never pressured me into the sale. The Financial Manager was also kind and easy to work with. Great experience overall, and I am thrilled over my new car.

Ask for Adrian! He really helped me get the best deal possible. He went out of his way to go above and beyond to make sure I was satisfied and the process moved smoothly. Definitely would go to him again if I’m looking in the future.

The service I received from John Molina was great. His knowledge made it very easy for me to understand what car works best for me. I recommend anyone who goes into Mazda of Morristown, to ask for John.

Had a great experience at Open Road Mazda, shout out to the wonderful, patient, and knowledgeable Adrian Flores for making my first car buying experience an easy one! He helped me drive away with my brand new 2021 CX5 and I couldn’t be more pleased with his service. He was super fun to work with and easy to get a hold of when I had any questions. Definitely visit with place, they work with you, don’t make you feel pressured, and made the leasing process very simple and easy. Adrian is an amazing asset to the team and I look forward to working with him in the future!

Recently bought a certified used Mazda CX-5 at Open Road and I had a great experience. Adrian and John were awesome and helped answer all of the questions I had. The car is in impeccable shape and drives like new. They were always available to answer my questions (of which I had many!). Thanks so much Adrian and John! Loving my new ride!

I went to Morristown Mazda to look at a new car. I spoke with Don (Salesperson) He was great... Very helpful and knowledgeable I will use him when ready to purchase

Go see Adrian Flores, he’s the best sales person ever!He’s professional and honest, made the buying process super easy from start to finish! 10/10

Exquisite service. John is really helpful and attentive. Would 100% recommend going here and speaking with John. 5 out of 5 stars.

Service was great, we worked with John Molina. He was very knowledgeable, accommodating, and very helpful. Highly recommend going here and speaking with John.

Before I begin, let me just say how truly saddened I am by having to write this review.My initial experience with Open Road Mazda of Morristown was very positive. I was happy with my purchase/trade-in process.That was where my positive experience ended.First of all, be sure that whatever salesperson you get knows what they are doing, because our salesperson has constantly lied to us or has been given false information. Unfortunately, you are stuck with the same salesperson throughout your time working with Open Road Mazda. There were two things the car needed a repair on, and we needed a second key. My husband was told by our sale person to come at a certain time so he would be there when the key guy was there. He waited three hours (I 100% do not blame their key guy, who was apparently very kind. Open Road Mazda should have confirmed when he was coming so my husband didnt have to wait around for hours).Now, onto the real issue. The salesperson had not contacted me about my plates, or about having one of the issues re-looked at on my car. I sent him the video of this issue of my car on October 8th, and he didnt even send it to the service department until October 21. He didnt even know my name, and for several days kept saying that my plates were not in, however he was looking under the wrong name! When he looked under the correct name several days later, he realized the plates were in. I NEVER received a call when Open Road Mazda got them, and since they are clearly behind on everything, I am assuming they had the plates for several days.I had been constantly following up about the plates because my husband and I work very far from the dealer, so we wanted to make sure we had time to pick them up. The salesperson offered to have the plates overnighted, and I agreed, I EVEN OFFERED TO PAY THE OVERNIGHT FEE. The salesperson proceeded to constantly lie about the plates being put in the mail. Finally, he admitted that someone had put the plates in the regular mail with no tracking number, 7 days before my plates expired. With mail delays with COVID, there is no way that they were going to get to me on time, so the salesperson PROMISED Open Road Mazda will pay for any tickets I incur due to expired plates (however, the General Manager is saying that they wont. Thank goodness I have this in writing).The General Manager is very rude, disrespectful, and honestly quite shady. Not only did he try to say that if I had gotten a ticket because of expired plates he wouldnt pay for it (which is ridiculous since his sales guy promised he would), he tried to blame me for not picking up the plates (which once again- my intention by continuously reaching out to our original sales guy was so my husband and I could rearrange our schedules so we could pick up the plates, and then we were given the option to have them overnighted to us). He not only lied, he wouldnt even give me a letter on Open Road letterhead stating that the plates had been mailed and not delivered on time, the plate number in question, and that I would be getting newly issued plates on the day they expired, even though it would have been a simple thing for them to do.I would recommend everyone stay away from Open Road Mazda.

I have went to Open Road Mazda of Morristown the other day and the person that helped me out was Julio. He was really kind and professional. He suggested the best car for me to get. I hope people who want to buy cars from this Mazda can deal with Julio often!!!

Make sure you find Don once you enter the showroom if you want a truly professional experience and someone who really cares about your needs not just making money off you!!! I couldnt thank him enough for all his help!

I recently purchased a brand new Mazda CX-9 at Open Road and had a extraordinary experience. The staff was cordial, and patient with me during the entire process. Typically buying a car is a painful experience, but this was not the case at all! The staff listened to my needs, and helped provide the perfect solution for me. I highly recommend anyone looking for a car to visit Mazda of Morristown... they set the bar for the car buying experience!

Mazda of Morristown always gets a 5 star rating from me and my family. We have been going to them for years and are NEVER disappointed. Ray is always willing to listen and share the techs recommendations. And Edna is spectacular at follow up. Everyone there is awesome. My daughter has the Mazda in Boston so it gives a Dad tremendous piece of mind knowing the car is mechanically sound.

Their service was amazing, I worked with John Molina and he was great, at first I didn’t know what I was specifically looking for and, when I came he helped me right away and I was able to leave with a brand new car. If your ever looking for a new car, I highly recommend coming to this dealership and speaking with john

I came in not sure of what I was looking for and Don really helped me narrow down what car what best for me, with superior knowledge on different models and pricing options to fit my budget..Thank you again!!!

Great experience at open road Julio made mi buying experience easy and simple he went above and beyond, so glad of buying my car there

I recommend going here they have amazing customer service. John Molina was fantastic to work with!

I had a great time working with John Molina, he was very polite and welcoming, will definitely be coming back again.

John Molina is a very good salesman, he helped us with any questions that we had, and helped us get a car.

Went in to purchase a new car for my sister. Our salesman was Adrian Flores. By far the best experience Ive had with a salesman and a dealership. Everyone was welcoming and we didnt feel pressured into any deal. Even the financing process was no hassle. Highly recommend this dealership and Adrian!

Had a great experience working with Adrian Flores! He knew what I wanted and was able to get me the price I wanted. Amazing experience and great salesman! Highly recommend Adrian. Love my new Mazda!!

Incredible experience with open road mazda. Adrian and Ernie went above and beyond to get everything done for my vehicle. Wouldnt shop anywhere else for a Mazda in the tri-state!

Working with Don was great. Once we figured things out it went very smoothly. I would recommend Open Road Morristown Mazda and Don for anyone looking to purchase a vehicle.

The service was a amazing very kind and intelligent man i recommend coming here.

The best car buying experience ever thanks to Robert and John. We are very happy with with our purchase from Open road Mazda. Big thank you from Veronica and Oliver 😁

Very good service and help from John, he me out a lot.

Had a great experience trading in my vehicle and purchasing my new Miata from Sherif Haskaj. We ran into an unforeseeable snag with the trade-in due to it being an EV and EV trade-ins being relatively rare, and Sherif worked for hours to ensure the issue was resolved. Throughout, he was clear and highly communicative. I would be more than happy to purchase all of my future vehicles from him.

Overall great experience from John Molina very kind and the service was amazing

Ask for john. Very straight forward AMAZING at his job!

My first Mazda purchase went smoothly . The Sales representative was very welcoming and eager to negotiate price even during a limited availability of the model I was looking for. Eventually the deal went through with a great offer and they took care of the financing without any hassles. Walked out with the vehicle of my choice and color feeling great at the end of the day. Highly recommended.

Great experience at this dealership, given the current market, dealerships are rather ruthless in their dealings with customers. Julio was very professional and great to work with. Dan was also very accomodating and the overall reflection on the dealership/customer experience was great. I will definitely recommend these guys. Its one thing to be in business to make money, another is maintaining integrity while providing quality customer service, they check all the boxes. Thanks again for the positive experience.

I recently had my car serviced at Open Road Mazda in Morristown, my go-to location when I need my Mazda 6 looked at (especially since they gave me such a good deal on it 3 years ago). Not only did they provide me with a loaner, they actually charged me exactly what they originally said AND fixed the problem, even though I kept the loaner for an additional day - tell me what dealership does that? Few, very few. Danielle was phenomenal, responsive, caring, empathetic, professional and knowledgable. I am considering going back just to visit and say hi! Thats the impression the Staff especially Danielle left on me. In addition, Edna was amazing as well when she followed-up with me the week after my service. Caring as well, empathetic and professional, she genuinely wanted to see how I was doing not just how my car was. I feel lucky to have Open Road of Mazda so close to my home and fortunate to have bought my car from their dealership. They are a dealership others should look to as an example. Soon, it will be time to trade-in and upgrade to a next model and can you guess where Im going for that? Right back here. Thank you guys! See you very soon :)

I had an excellent experience at Open Road Mazda. I came in to have my oil changed and they performed the oil change promptly. Not only that, but I had several small paint scratches on my car. They had initially provided a We Owe You slip for one of them when I purchased the car. I spoke with a gentleman in sales about getting the scratch taken care of. Not only did they take care of the initial scratch, but they took care of every scratch on the car free of charge. Can not thank them enough. My car feels brand new. I would highly recommend them to anyone.

Mikhail was fantastic and easy to work with. Had a great overall experience, my time spent waiting was kept to a minimum, and the F&I process was the fastest Ive ever experienced. Highly recommend!

I have had a Mazda for almost 8 years, and have been to several different Mazda service centers/dealerships in central and Northern NJ. This one continues to be my favorite. I believe they are honest and always pleasant to work with.That being said, when I suddenly, and kind of unexpectedly needed to buy a new (used) car, I knew where my first stop would be. This is NOT the time to buy a car- dealerships around the country are having a hard time getting in stock- so prices are a bit inflated and harder to negotiate. Its a sellers market. I still gave it a shot though! Sherif worked with me, and he has been nothing but kind and respectful throughout the process. I still need to bring my new purchase back for some light body work, but hes been more than willing to accommodate my crazy work schedule. Overall, I am, once again, incredibly pleased by this place!

I bought my first car here last week and I have to say my experience was great.Thalia was wonderful to work with and her calm demeanor made my experience that much better. She was very knowledgeable and extremely professional. I would recommend anyone to go to Open Road but you must see Thalia.

Great shopping experience. Sherif was awesome. I had seen the car I wanted a couple days earlier, it was still available, took it for a drive, sherif answered all my questions. I told him the financing I needed, finance guy was great. Love the car! Drives great, fun, amazing gas mileage

Just purchased a pre-owned vehicle from Open Road Mazda of Morristown and we were very happy with the service provided. Despite being extremely busy, Mikhail took the time to answer all of our questions and walk us through the cars features. He noted a minor issue with a bumper and made sure it was repainted before we even came in to pick up the vehicle. Communication was excellent. Highly recommend doing business with this dealership, they do things right.

Have a great experience with the service here (change oil and fix the air condition). The front desk is polite, they keep me on posted and get the job done as well.

I had an overall smooth experience. As someone who finds these situations unnecessarily adversarial, Open Road had nice staff. I mainly worked with Marty for the sale of my used Mazda 3, which has been running great. He was helpful, interested, and informative. The test drive was great; it was a solo drive. Some other dealers have you follow them in a separate car during a test drive, which is understandable--but then youre driving how they drive. They also recommended a good route to take the car (287, partly on 10, residential streets).The finance gentleman was also pretty informative and clear on the details of the warranty. Warranties are a bummer to pay, but a good peace of mind (as an aside).

After being treated with utter disrespect at two different Mazda dealerships in Queens, NY and Garden City, NY, I was ready to give up and buy my car on Carvana. But, we decided to try one more dealership and went to Morristown NJ. Night and day difference. My salesman, Sherif Haskaj, not only allowed me to test-drive a car without any attitude, he accompanied us on the drive and explained different features of the car. We bought because he was professional and respectful, and we trusted him. Every person who we encountered by phone and in-person was professional, including Ed and Ernie. Thank you Sherif for my beautiful CX3!

I definitely recommend this dealership!! My experience with Thalia Chaparro and Steve Mottola was very easy and enjoyable. The Finance Manager, Ernie, was great too! I did not feel pressured and they did everything they could to get me the best deal possible. I felt comfortable in their hands. One thing I will say is that the GM of this store was not very friendly. I don’t know if he was rushing to get out of there but he barely even looked at his customers, let alone greeted them. Other than that, great experience!

Great service department! From Ray and Edna on the front end, to the service technicians that service our two Mazda cars, we are always happy! We will continue to buy cars from them and have them serviced there. Thanks for quality service!

Made my first ever car purchase with the 2021 CX-30!! Adrian made the process so much easier for a new buyer like me! He was so accommodating and very patient! Such a great buying experience! Thank you Adrian!! I love my new car!!

Really want to highlight the amazing job that Adrian did with helping me find a car that fit my budget. I wasnt planning on purchasing a car, let alone a new one, so soon but after my car being totaled I found myself shopping yet again. Adrian took me in at the end of his work day, set me up with a test drive, and then talked numbers and expectations. He was completely understanding about my financial situation and did everything in his power to get me a deal that I would be happy with and man did he! He was totally transparent about costs, fees, taxes and helped figure out how I can afford the car that works best for me. He even was able to get me a 2 contract deal so I wouldnt be car-less while I waited for the majority of my down payment to come from the insurance company. I could go on and on about his outstanding customer service. He is such an asset to the team at open roadazda of morristown and cant wait until I need to buy another car just so I can deal with him again! Truly made car shopping way too easy!!

My experience at Open Road Mazda of Morristown was beyond expectations! From the moment we walked in everyone was helpful and respectful! We purchased a car from there by the help of the most great sales person Robert Anastasi and the finance process done by Ernie. We are very happy and excited about our new car.Definitely recommend place to lease or finance a car. Ask for Robert (BOB), he is the best 👌❤

I just drove home from this dealership (smiling the whole way) grateful to Julio and Steve for making it possible to own my dream car. The whole experience was easy and enjoyable. Julio, my salesman, was so personable .You could tell he truly wants to work with you and not against you. It was a lovely, painless experience, with good conversation and professional service. Look for Julio for when you go in!

Wanted to share my excellent experience with Steve Mottola and Bob Anastasi with my recent CX5 purchase! With this car shortage this has been beyond stressful to say the least. Steve was transparent, honest, no games and explained everything upfront! No surprises. I came there car was already detailed and gassed. Bob was so patient and went over everything with me as this has been my first new car purchase in sometime! Do yourself a favor and go see them both no games like some other Mazda dealers I visited. Thank you both again!!

My wife came here to sign a lease deal. After hours of negotiating the vehicle and price, she went to pick up the car that day and sign the paperwork. After the paperwork was signed, she was told that that car wouldnt be ready for at least three more days because of a software update, and she couldnt have it. My own Mazda had a software upgrade and it took about 40 minutes to do it.This was a major inconvenience but the dealership didnt seem to care at all, as if it was perfectly normal to sell customers cars that were under repair and unavailable. They simply shrugged it off knowing they had our money.Ridiculously unprofessional.

Just a bad experience. Made an appointment, earliest appointment date was 10 days from then. Selected a courtesy car. 16 hours before the appointment, they called to tell me they did not have courtesy cars available and I was not allowed to wait because the repair would take too long to wait. She said that their courtesy cars are not guaranteed to be there. She asked if I wanted to reschedule, at which point I asked how I would I know if they will have a courtesy car available. Id just have to wait until 16 hours before to find, or then reschedule again. Basically, if you dont have anyone to drive you from the Mazda repair shop or if you arent able to change your schedule with less than 24 hours notice, dont go there.

Excellent service. I did not feel pressured at all when I was looking at cars. The staff was patient, friendly, informative, and personable. I look forward to doing business with you more in the future.

Great experience at Open Road Mazda of Morristown. Tremendously happy with the sales experience and ability to follow up afterwards. Thanks so much.

I had an excellent experience at Open Road Mazda. My salesman, Marty Mirkovic, was patient, kind, and very informative. He was able to complete most of the paperwork over the phone for an easy pickup. I will definitely recommend Marty/Open Road Mazda to friends and family.

I was very happy with the service provided at Open Road Mazda. It is absolutely a difficult time to be buying a car with chip shortages and recent local flooding. I was thrown into the car buying market unexpectedly after suffering a total loss of my vehicle in the hurricane.Quazi Alam, the sales consultant I had the pleasure of working with, was very understanding of my situation and budget. I had just 5 weeks with my rental before I needed to find a car, which is very challenging given the current market. Quazi called me as soon as a car came into the lot meeting the specifications I was hoping for.I felt that Quazi was genuinely on my side to ensure I found the car I wanted in the limited time frame I had. He collaborated well with managers and the service team to get the car prepped for me to take home. There was some delay in the preparation of the car, but Quazi acted as my advocate to speed the process.Overall, I was very happy with my experience at Open Road Mazda, largely thanks to Quazi, and I highly recommend visiting.

I have been trying to call them since I bought my car in May because they made a mistake on their end. I just want the problem resolved. I call every week they put me on hold and never pick up. I’m extremely unhappy and would never recommend.

I typically dont write reviews, but I thought it was about time to acknowledge the exceptional service staff at Open Road Mazda of Morristown. Ive had my Mazdas serviced at Open Road for the last 12 years and have always had an excellent service experience. Everyone is friendly, courteous and professional. The service writers, Greg Benc and Ray OBrien, are the best Ive worked with. They are knowledgeable, keep you informed and explain the work performed. They are committed to providing a great service experience. I trust them to service my vehicles and will continue to have my Mazdas serviced at Open Road for many years to come.

Marty the sales person, was great he helped me right away,he answered my questions the best to his Knowledge about the Mazda that I was purchasing,it was truly a different type of experience from the gmcs cars,,so thanks Marty for making me a Mazda woman now!!

Horrible! Awful service. I came from a bad situation generate by then and on top of that they make even worst.I acquire my NEW CX-5 car on that dealership on 2019, last Saturday I got a flat tire, after calling Geico they send a tech guy and after trying to replace with the spare for my surprise the car was sold with a different spare that won’t fit in my car. I had to try on Saturday some place to fix my tire. I promptly call to Open Road, and explain and they schedule for me to come on Tuesday Sep 28th, since my car would be there I schedule the oil change. I took the day off and drive from Jersey City and left the car there around 9:30. According Daniella from service center the car should be ready around 5PM on the same day. Around 3:30 I ping then and they change the delivery from 5 to 6, not ideal but fine. Then 5 minutes later I receive a text saying that the car won’t be ready today. I immediately call them, and according to them I can pick up the car, nothing was done and i could bring to the tomorrow again. So to recap, they sold me a car with the wrong spare, I take the day off and drive for 1 hour, i stay the whole day in the town waiting for the service to be completed. Now the solutio is : come tomorrow. Extremely lack of professionalism on theit side. I had schedule to replace my car for another Mazda, forget it they would never see a dollar from me again, now I will contact Mazda directly to point some dealership that can replace my spare tire! What a waste of my time.

Had a great experience with Open Road Mazda about a month ago. I had been looking for a specific vehicle that had certain features for quite some time. I swore I would never buy a car from a dealership, so when I found the car at Open Road Mazda I was very leery. I was immediately assigned a sales person, Thalia Chaparro. She was very knowledgeable about the vehicle and all its amenities and got me set up for a test drive.After that, I was sold. I didn’t let on how much I liked it, and Thalia never pressured me to buy. My husband and I looked it over inside and out, but couldn’t find anything that would change my mind. We sat down with Thalia and Dan Pepe and agreed on a price that we felt was a great deal.We were from upstate NY and I wanted to drive it home that day but it had not gone thru the thousand-point inspection process yet. I would have taken it just the way it was, I didn’t care, but they insisted on making sure that there was nothing wrong with it. The only problem was that there was no one available that could do the inspection at the time, so they gave me a beautiful loaner vehicle to drive home instead. The following Monday, they had my vehicle delivered to my house, and drove the loaner vehicle back.I really felt that the people at Open Road Mazda went above and beyond what normal dealerships do. I love the vehicle and I hope I drive it for a really long time. I will definitely be back.

Amazing experience, let me start with Danielle in service she made sure it was scheduled and communication was amazing, Scoot in parts dept made sure part was ordered overnight. Both of them made this one amazing experience

Adrian helped us purchase not one but two cars! The service was great and he was very patient! Ernie was great as well in working with my family and I.

Great service by Thalia and Steve! Place is very friendly and has a great selection of SUVs

Great experience buying a Mazda CX-30 for my daughter. Sherif was very helpful to find the right fit for us. Made sure we have the car when it arrived, what was in transit. Second time back to this dealership, because Sherif is knowledgeable and cares about the customers needs. Two thumbs up!!!Thank you Sherif

I had a great experience leasing a Mazda CX-5. The car is exactly what I wanted and the customer service was amazing. Sherif was my car salesman he was kind, personable, and very accommodating. I would recommend everyone to ask for Sherif he’s upfront and honest with all the pricing information. Best experience I’ve had buying a car!

Favorable buying experience at Open Road Mazda of Morristown. I worked with Diego Molina who answered all my questions and was very prompt and respectful. I would go back to this dealer and Id recommend it in a heartbeat to others. No issues with the car or level of service received from all the staff there!

Salesman was Adrian, incredibly helpful throughout the whole process. Knew everything about all the cars on the lot and tried to tell us all the information we needed. Great experience overall. Thank you Adrian!

Sherif Kaskaj was beyond helpful with finding me a car, I am beyond satisfied!! So happy!!! I can’t express how amazing he is!

Got a great deal with Adrian Flores and Steve Mottola as a first time buyer. Highly recommend working with Adrian. Down to earth and humble guy who was super easy to work with and talk to. Walked us through the process and kept it light and easy. Total professional. When Steve came out (manager) it was straight forward and easy as well. They both made the process very easy and made, what could be a stressful process, both simple and actually enjoyable. They were the second dealer we visited, and the negotiation process here was quick and straight to the point. They accommodated our budget unlike the others. Very happy with my beautiful certified pre-owned Mazda CX-5!

I worked with Sharif Haskaj to find me a replacement vehicle for my old one that broke down with no warning. He was super professional and was able to hook me up with the exact vehicle I wanted. A well loved, low mileage 08 subaru outback. I truly lucked out to have Sharifs guidance. And even though i had them replaced the rotors, brakes and tires on my new car, he was able to shave off a majority of those expenses for me! He was even able to drive it out of state to meet with me, finalize paperwork and all! Ive had this vehicle for over a month now and I cant find any issue with it. I cannot thank Sharif enough. Highly recommended!

Could not of had a better experience with purchasing my new vehicle . From Bob in sales, to Ernie finance and the GM Vladimir was hands on to make sure everything went smoothly. Great teamwork went above and beyond to get me what i wanted at the price i wanted . Thank you

I worked with Sherif, and he was amazing throughout the entire process. He was so patient while helping pick out the exact style of the CX-5 that I wanted (I’m super indecisive- can be really annoying). He never once complained about helping me decide. He explained everything there was to know about the car. Showed several different styles and colors, and walked me all around the whole lot in the terrible heat without an ounce of hesitation. He was very pleasant to speak with, knowledgeable, and very very kind. He followed up with me about the car a few days later, and even sent me picture of an old label that I needed off the car I traded in over a week later! His dedication to his job and providing outstanding customer service shouldn’t go unnoticed. Thank you so much Sherif, you’re the best!

It was a pleasure working with Marty. He was very pleasant, easy to work with, knowledgeable, and very professional. He knew exactly what we were looking for, he made it very easy. Marty made this a very pleasurable experience for us. If you are looking to purchase or lease a car, definitely go see Marty, you will not be disappointed. I look forward seeing him again in the near future.

The overall experience at Open Road Mazda in Morristown was very pleasant. Daniel helped us with everything and gave an amazing deal. He was very friendly and helpful. He informed us about everything there is need to know and more. I would recommend anyone in the area that is looking to buy a car to check out this place.

Service Dept is first rate!! Ive had several of my Mazdas serviced at Openroad Mazda over the years. In the last few months I found myself having some issues with my 2016 Miata...the transmission failed only a few days out of the 5yr powertrain warranty. Greg in the service department helped me get Mazda to cover it for free. He was very helpful! Then when I picked it up 2 month later the nav screen was cracked from sitting in the direct heat for 2 months while waiting for the trans to come in. They covered this too!! Ray in service COULD NOT HAVE BEEN BETTER...hes friendly, helpful and very personable. This guy knows customer service and you will be treated like a king. He remembers my name whenever I come in and is always so helpful. Ive witnessed him dealing with other customers while Im waiting and he takes care of everyone with the same level of care. Im in the hotel business and we are all about service...Ray and Greg get it. I will always go back to Openroad Mazda whenever I need service. Many thanks to Ray and Greg for helping me out...you guys are awesome.

Sherif helped me get my first car. Very nice and courteous!

Buyer Beware, they add bogus fees to your car. Than they want to insult you and say required by law. Looked it all up and it was a hoax. Terrible ppl work here that lie to the working class ppl

The best car buying experience I’ve ever had. Daniel was our salesman. He was patient, knowledgeable and accommodating. If you’re looking for a Mazda this is the only place to go.

Had a great experience at open road mazda of Morristown . Robert Anastasi was extremely helpful and got me in the perfect car!

Came here because they were willing to negotiate completely over the phone without making me come in, no pressure to buy, beat ever competitor price (Wayne, Lodi, and Ramsey), and looked at TrueCar values. Worked with Thalia Chaparro and Daniel Chernov. Thank you Open Road Mazda of Morristown for the new 2020 Mazda CX-30 Premium!

I have been to 6 dealers this week test driving cars so I knew which was the perfect vehicle for me, and I bought from Bob Anastasi because he actually listened to what I needed and was not pushy to get a sale. Instead he made sure I got what I needed, even if it wasn’t going to be bought from him. He earned my business for sure! Give Bob a call.

I Had a horrible experience at this dealership. All I have to say is Matthew 18:15-17

The salesperson Martin (Marty) was very professional and easygoing. He made my first car buying experience a great one! The sales manager Daniel gave a very fair price. I would recommend this place

I went here today because my Audi lease was expiring and I was thinking of moving towards an SUV and my wife had leased from this location a few years ago. These folks had the audacity to propose a lease on a $33k MSRP Mazda CX5 at $585 a month. The manager came out with some schtick and as soon as I saw the #s I promptly left. I will be leasing a 2021 Audi A4 for $399 a month with an MSRP of $43k .. dont get ripped off by these clowns at this dealership. I got a very used car dealership vibe from this place.

I had an amazing experience Robert Bob Anastasi and Ernie went above and beyond to exceed my expectations, we got a new CX-5 Grand Touring and they helped make sure we get the best deal, Im very happy with their professionalism, patience and amazing customer service! If you go to Open Road Mazda in Morristown NJ you must speak to them.

Horrible experience. Went in with an approval from the bank for a car I wanted. I was told my approval numbers are not correct and my bank is asking for more money down. I walked out and called my bank and the dealership was asking for 4 thousand over the value of the advertised car plus their dealership fees and etc. My bank sent me the numbers they inquired for vs what it was supposed to be.I am very disappointed. I took another approval from my bank to another dealership and it was quick and easy. Everything in the approval was acknowledge by the dealership and went straight to talk to the bank to get me the car I wanted.

Sherif did an excellent job. Worked with me on the trade-in and helped the numbers make sense. Will definitely consider buying from ORM and Sherif again.

HIGHLY NOT RECOMMENDING THIS PLACE AT ALL. RATHER BUY CARS FROM DIFFERENT PLACE. The service center is not helpful at all. I have had tire pressure sign on since some time even after I go my tires check at the Mazda service center, and also at Costco so I called for appointment to check and see what was wrong and they have no customer service skills. They do not care about anything just keeps on moving the appointment forward and forward.

Great first experience with Open Road Mazda. Bob, Nicole and Kyle were incredibly accommodating and helpful. Kyle brought the car to my home for me to test drive-Nicole worked diligently to get me the best deal and Bob taught me everything I needed to know about my new car. I’ll certainly be back in three years when my lease is up- and I’ll be asking for Bob, Kyle and Nicole!!

I had a terrible buying experience at Open Road Mazda in Morristown. On Nov 14, 2020 I bought a 2013 Chevrolet Traverse with 107,00 miles. I knew I was buying a used car with over 100,000 miles but that was that I can afford and since I was approved for a car loan they offered me a power train warranty for 2 years or 24,000 miles plus they told the car was inspected in their service department and they said nothing was wrong. So I agreed to pay the selling price plus the HIGHPre delivery inspection fee 1,295 plus 699 HIGH documentation feeAnd taxes, registration plus the cost is the extended warranty.Took the car home and next day I notice a sound coming from then engine so I called my sales person and and I explained him the issue. He called me back saying he reported it to his manager James and he will take care of that and I have nothing to worry because I have a good warranty and they will tell me when to bring the car to their service department. A month after I called then back to complaint since no body called me then they put me in schedule to get loaner car for December 30 so I drove the car back to the dealership that day. A week after that Ray a Service Advisor called and told me I will need a new engineBut they were having a problem with the extended warranty and he will let me know. Two weeks after he called me back and said the warranty will not be honor and I will need to talk to the sales department to get this resolved. I called the sales person then again he told me his manager James said he will take care of this problem. They asked me to fill out another credit application but I don’t trust them anymore. I feel that they have no respect for a customer who trust this dealership: meanwhile, I still driving a loaner car for more than two months,by the way the mazda 6 they put in is very small for my family, we have 4 children that’s why I bought the traverse a much bigger car. For all these reasons I would not recommend this dealership and one star is to much for them. My next action is hire a lawyer and I am sure when they hear from him they will changed their mind and hopefully either they give me all my money back including the payments I already sent to the bank or put me in a similar car like the traverse without any extra cost to me.

Had a wonderful experience here. I was incredibly surprised by the great service at Mazda of Morristown. Sheriff helped me find the exact car I was looking for and went above and beyond to make sure that I was happy. He hand delivered the car to my house and even surprised me with a better model of the CX-30! Would highly recommend Mazda of Morristown and Sherrif!

Stop going from dealer to dealer and just come here!! From my first encounter to the end I was nothing but more than satisfied with their outstanding service. Ask for Kyle! He was so helpful, funny, and knowledgeable about explaining all of the features of the vehicle to me. He made me feel comfortable with my car, my buying experience and created a relationship to keep coming back in the future. Steve the manager was extremely reasonable and concrete with explaining how everything goes and was a pleasure to work with. I’m so grateful for this dealership for finding my dream car that I have been wanting for years. A Mazda CX-5 GTR. Thank you again Kyle & Steve you guys were the best!!

I had a great experience buying my new car . Sherif is very efficient & helpful. He went above and beyond to assist us and ensured we were comfortable with the deal & the car. His knowledge & expertise helped us select the car that was best for us & our needs. I highly recommend this dealer and I suggest to ask for Sherif.

Always an excellent experience.

Sherif at Open Road Mazda worked very hard to find the perfect new car for us. The process was so efficient. We test drove the car, and cut right to the chase in terms of price and closing the deal. Car buying was no hassle here.

A plus service. Ray is absolutely excellent. Transparent, communicative, patient, and reliable. I drive from the city up here specifically for the service. Wouldnt go anywhere else.

Nothing but problems and trouble from the day I went to this dealership on April 30. First they double charged me for gap insurance, it took 12 days to get this corrected since nobody would return my calls I’ll get back to me. Then I had to go back to the dealership a second time since they forgot to give me paperwork to sign for my trade in the first time. This caused a delay in processing of the permanent registration, and now my temporary registration expires today May 30, however we were supposed to go out of town on vacation for memorial day weekend but I opted not to go because I did not wanna be driving with an expired temp tag, which could cause the vehicle to get impounded, and not released until a valid registration is provided, which I am unable to obtain thanks to the dealerships delays and incompetency. Ernie the finance manager, screwed up the paperwork several times, including the fact that I leased this vehicle on April 30, yet when I signed into my Mazda financial account it shows the lease was started on May 11, but yet they deny that these delays caused a delay in processing with motor vehicle, there are no more Covid extensions on licenses or registrations in the state of New Jersey, therefore driving this vehicle after today I risk the Possibility of getting the vehicle impounded,I began calling the dealership on Monday, May 24 in an attempt to get this resolved yet once again nobody returned my calls and I kept getting the runaround, so on Wednesday, May 26 I contacted Mazda Corp, who returned my call on Thursday, May 27 and told me that I could go to the dealership and get another temporary tag, I went to the dealership on Saturday, May 29 and was told that they would not give me a temporary tag replacement until the current one expired. Being that the current one expires on Sunday, May 30 which is today and the dealership is closed, they told me to go back on Monday, May 31, which now causes me to be operating a vehicle with an expired temp tag and therefore unregistered in the state of New Jersey. This is the worst customer service I have ever been given in my entire life, do not waste your time or money at this dealership they are incompetent and untruthful. Also when I traded my vehicle in, I was told that it would cost them money to remove the tinted windows because they cannot legally sell a vehicle with tinted windows in the state of New Jersey, yeah every vehicle they sell out of this dealership has an a legal license plate frame that obstructs the plate, in violation of New Jersey Title 39.However after they took my vehicle on the trade-in 10 days later it is listed on their website as a certified preowned vehicle with the same tinted windows, and I saw it on their lot for sale with the same tinted windows that they claim are illegal to sell with the vehicle.Worst dealership I have ever been to not not waste your time or money here you will be disappointed and most likely cheated somehow, they charge a $699 document fee, yet can’t get my Registration on time and blame motor vehicle for their screwup’s with the paperwork which caused this delay

Had a great experience here. No problems, no pressure from the staff, who were all very pleasant . Sherif helped us with our trade-in and purchasing a certified used cx5 and was very friendly and helpful, explaining everything throughout. Even after the deal was done he gave us his card and said to reachout with any questions or concerns. Highly recommended!

Bob was very receptive right from the door. He was professional and respectful. Overall I had a great experience.

Sherif was the best!